roborock QR0PEP Robotic Vacuum Cleaner User Manual

roborock QR0PEP Robotic Vacuum Cleaner

Specifications

• Product Name: Roborock XXX Robotic Vacuum Cleaner
• Laser Safety: Class 1 laser product
• Battery Pack Charging Temperature: [Specify temperature]
• Battery Pack Using Temperature: [Specify temperature]
• Battery Pack Storage Temperature: [Specify temperature]
• Long Storage (3 months) Energy Saving Function: Holiday mode

Product Usage Instructions

Safety Guidelines & Certification

• Before using the Roborock XXX Robotic Vacuum Cleaner, read the safety guidelines and certification document provided in the user manual. Store it properly for future reference.

Important Safety Instructions

When using the robotic vacuum cleaner, follow these basic precautions:

1. Read all instructions before using the appliance to avoid electric shock, fire, or serious injury.
2. Ensure household use only.

Battery and Charging

Follow these guidelines for battery pack usage:

• Charging temperature: [Specify temperature]
• Using temperature: [Specify temperature]
• Storage temperature: [Specify temperature]

Holiday Energy Saving Function

To activate Holiday mode, follow these steps:

1. When the robot is docked, press and hold the Dock button for 10 seconds or until you hear an alert sound.
2. In Holiday mode, the robot will switch to Low Power mode to minimize power consumption.
3. To deactivate Holiday mode, press and hold the Dock button for 10 seconds until the LED indicator brightens.

FAQ

• Q: How do I clean the filters of the Roborock XXX Robotic Vacuum Cleaner?
• A: To clean the filters, follow these steps:

1. Remove the filter from the vacuum cleaner.
2. Gently tap to remove any accumulated dust.
3. Rinse the filter with water if necessary and let it dry completely before reinserting.

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING
To reduce the risk of fire, electric shock, or injury:

• Do not use it outdoors or on wet surfaces.
• User must read the instruction manual.
• Risk of Injury. Brush May Start Unexpectedly. Disconnect the main Brush Before Cleaning or Servicing.
• Do not allow it to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
• Use only as described in this manual. Use only the manufacturer’s recommended attachments.
• Do not use a damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service centre.
• Do not pull or carry by cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners.
• Do not run the appliance over the cord. Keep the cord away from heated surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not handle chargers, including charger plug, and charger terminals with wet hands.
• Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without a dust bag.
• Prevent unintentional starting. Ensure the switch is in the off-position before connecting to the battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing an appliance that has the switch on invites accidents.
• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

WARNING

• Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
• Turn off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
• When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts the eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behaviour resulting in fire, explosion or risk of injury.
• Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C (265°F) may cause an explosion.
• Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.

SAVE THESE INSTRUCTIONS

• Household use only.

Laser Safety
Class 1 laser product. Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice 56, dated May 8, 2019.

FCC Statement

Warning
Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC/IC Statement
MPE Requirements
To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. CAN ICES-3 (B)/NMB-3(B)
Battery and Charging

– 113°F)
Long Storage (6 months)| -20°C – 20°C (-4°F – 68°F)

Holiday Energy Saving Function

• When the robot is docked, press and hold “Dock” for 10 seconds or until you hear an alert sound. This will activate Holiday mode.
• In this mode, the robot will switch to Low Power mode to minimize power consumption. This includes a dimming of the LED indicator, and the stopping of all non-charging related functions including cleaning, remote control over WiFi, and more.
• To deactivate Holiday mode, press and hold “Dock” for 10 seconds until the LED indicator brightens.

Safety Information WARNING

• For use only with roborock EWFD16LRR docking station.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit in the vacuum.
• Do not carry the robot using a vertical bumper, top cover or bumper. Do not move the dock by lifting the dock base, water tank handles or dust container cover.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• The product must be switched off and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product.
• This product can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be done by children without supervision.
• Do not dismantle, repair or modify the battery or charging dock.
• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.

Battery and Charging

• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
• Keep the charging dock away from heat (such as radiators).
• Do not wipe the charging contacts with wet cloth or wet hands.
• Turn the robot off and use the original packaging for shipment.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery from discharging.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.

International Symbols Explanation

• ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)]
• DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]

FCC/IC Statement

Compliance Information

Product Name| Robotic Vacuum Cleaner with Charging Dock
Product Model| Robotic Vacuum Cleaner Model: QR0PEP Empty Wash Fill Dock: EWFD16LRR

Compliance Statement

| This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)  this device may not cause harmful interference, and

(2)  this device must accept any interference received, including interference that may cause undesired operation.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

(1)  This device may not cause interference.

(2)  This device must accept any interference, including interference that may cause undesired operation of the device.

Correspondence of the responsible party in the USA
Company| Roborock Technology Co.
Address| ROOM 1227, 12TH FLOOR, 1000 N. WEST STREET, WILMINGTON, DE 19801
Email| support@roborock.com

Product Overview

A1 Robot (Top View)

Power/Clean

• Press and hold to turn the robot on or off
• Press to start cleaning

Power Indicator

• White: Battery level ≥ 20%
• Red: Battery level < 20%
• Pulsing: Charging or starting up
• Flashing red: Error

Dock

• Press to return to dock/start emptying
• Press and hold to start spot cleaning/wash mop

Note: Press any button to stop the robot during cleaning or docking.

• A1-1 —Dock Locator
• A1-2 —Reactive Tech Obstacle Avoidance Sensor

A2 Robot (Bottom View)

• A2-1—Wall Sensor
• A2-2—Omnidirectional Wheel
• A2-3—Carpet Sensor
• A2-4—Side Brush
• A2-5—Main Wheel
• A2-6—Main Brush
• A2-7—Main Brush Cover Latches
• A2-8—Mop Cloths
• A2-9—Cliff Sensors

A3 Robot (Upper Cover Open)

• A3-1-Vertical Bumper
• A3-2-LiDAR Sensor
• A3-3—WiFi Indicator
  • Off: WiFi disabled
  • Flashing slowly: Waiting for connection
  • Flashing quickly: Connecting
  • Steady: WiFi-connected
• A3-4-Reset Button
• A3-5-Dustbin
• A3-6-Charging Contacts
• A3-7—Mop Wash Sensor
• A3-8-Positioning Button
• A3-9-Self-Filling Port
• A3-10-Automatic Lift and Rotate Mop Modules
• A3-11-Air Outlet
• A3-12-Bumper

A4 Mop Cloth Mount

• A4-1—Hook and Loop Pads
• A4-2—Mop Axle

Note: Secure the mop cloths in place.

A5 Mop Cloth

A6 Dustbin

• A6-1—Dustbin Latch
• A6-2—Suction Inlet
• A6-3—Washable Filter
• A6-4—Air Inlet

A7 Dock Base

A8 Power Cable

A9 Disposable Dust Bag

A10 Dock

• A10-1—Water Tank Handle
• A10-2—Water Tank Latch
• A10-3—Dirty Water Tank
• A10-4—Dust Container Cover
• A10-5—Charging Contacts
• A10-6—Self-Filling Port
• A10-7—Suction Inlet
• A10-8—Clean Water Tank
• A10-9—Status Indicator Light
  • Pulsing: Emptying/Mop washing
  • Red: Dock error
  • Light off: Powered off/Charging
• A10-10—Water Outlet
• A10-11—Air Outlet
• A10-12—Dock Base
• A10-13—Filter
• A10-14—Dust Bag Slot
• A10-15—Dock Location Beacon
• A10-16—Water Level Float
• A10-17—Cleaning Tank Filter
• A10-18—Cleaning Tank

A11 Power Cable Storage

• A11-1—Cable Outlets
• A11-2—Power Port
• A11-3—Cable Storage Slot

Installation

B1 Important Information

• B1-1—Tidy cables, hard or sharp objects (such as nails and glass), and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
• B1-2—When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

B2 Assembly

• B2-1—Place the dock on a hard and flat floor.
• Attach the base by pressing down both sides of the base firmly, and then pressing the connecting part in the middle until you hear a click.

Note: When moving the dock, secure the water tanks to prevent it from falling off.

• B2-2—Connect the power cable to the back of the dock, and keep the excess cable inside the storage slot.

Note: Power cable can exit at either side.

• B2-3—Install the mop axles into the robot in place until you hear a “click”.
• B2-4—Click

B3 Place the Dock

Keep a space of clearance about 1 m (3.3 ft) in height, 0.46 m (1.5 ft) in length and 1.2 m (3.9 ft) in width. Place the dock on a hard and flat floor (wood/tile/concrete etc.), flat against a wall. Make sure the location has good WiFi for a better experience with the mobile app, and then plug it in and make sure the dock status indicator light is on.

• B3-1—About 1 m (3.3 ft)
• B3-2—About 0.46 m (1.5 ft)
• B3-3—About 1.2 m (3.9 ft)

Notes

• If the power cable hangs vertically to the ground, it may be caught by the robot, causing the dock to be moved or disconnected.
• The dock status indicator light is on when the dock is powered on, and off when the robot is charging.
• The dock status indicator light turns red if an error occurs.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt over and cause problems docking and departing.
• Keep the dock away from direct sunlight or anything that may block the dock location beacon; otherwise, the robot may fail to return to the dock.
• Do not use the dock without a clean water tank, dirty water tank, dust container cover, disposable dust bag, or cleaning tank.
• Maintain the dock according to the maintenance instructions.
• Do not clean the dock with a wet cloth or tissue.
• All docks are subject to water-based tests before leaving the factory. Normally, a small amount of water remains in the waterway of the dock.

B4 Power on and Charge the Robot

Press and hold the button to power the robot. Wait until the power light is steady, and then place the robot on the dock to charge. The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

• B4-1—Dock Status Indicator Light turns off, Robot Power Indicator pulsing: Charging

Note: The robot may not be turned on when the battery is low. In this case, connect the robot to the dock.

Connecting to the App

• This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs.

Download App

Option 1: Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.

Option 2: Search for “Mi Home” in the App Store or Google Play or scan the QR code to download and install the app.

Reset WiFi

1. Open the top cover and find the WiFi indicator.
2. Press and hold the buttons until you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator flashes slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

Add Device

• Open the Roborock or Mi Home App, tap “+” and add the device as instructed in the app.

Notes

• The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.
• If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

C Instructions for Use

On/Off

• Press and hold the button to turn on the robot. The power indicator will turn on and the robot will enter standby mode.
• Press and hold the button to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

C1 Filling the Water Tank

Remove and open the clean water tank and fill the tank with water. Close the lid, lock the latch, and fit the tank back in place.

Notes

• To prevent corrosion or damage, only use the Roborock branded floor cleaner in the water tank.
• Do not add too much cleaning fluid to prevent the robot from working improperly due to slipping.
• To avoid water tank deformation, do not place hot water in the tank.
• If water marks remain on the water tank, wipe them clean before reinstallation.

C2 Starting Cleaning

Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

• C2-1—Zone 1 – Cleaned
• C2-2—Zone 2 – Cleaned
• C2-3—Zone 3 – In Progress
• C2-4—Zone 4 – Next Zone

Notes

• To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low.
• Allow the robot to charge before starting the cleanup.
• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
• If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
• The robot will retract the mop cloth mount when cleaning the carpet. You can also set the carpet as a no-go zone in the app to avoid it.
• Before starting each mopping task, make sure that the mop cloths have been properly installed.

Spot Cleaning
Press and hold the button to start spot cleaning in pause mode.
Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centred on itself.
Note: After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.

Pause
When the robot is running, press any button to pause it, press the button to resume cleaning, and press the button to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep
If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.

Notes

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode
The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND is on, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower.

Mop Washing
During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank refilling to maximize its mopping performance. During cleaning, tap the Dock button in the app to send the robot back for mop washing. When the robot is charging, press and hold the button on the robot or tap the Wash button in the app to manually start washing. Press any button to stop washing.

Note: To allow the robot to wash the mop automatically, start the robot from the dock and do not move the dock during cleaning.

Emptying

Auto-emptying will automatically begin when the robot returns to the dock after cleaning. To manually start emptying, press the button on the docked robot or tap the Empty button in the app. Press any button to stop emptying.

Notes

• When auto-emptying has been left unused for a long period, empty the dustbin manually and make sure the air inlet is clear for optimal emptying performance.
• Auto emptying can be disabled through the app.
• Avoid frequent manual emptying.

Drying

Drying starts automatically after mop washing or after cleaning is completed. To manually start or stop drying, tap the Drying button in the app.

Notes

• Drying duration can be modified in the app.
• Auto drying can be disabled through the app.

Charging

After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the button to send the robot back to the dock. The power indicator will pulse as the robot charges.

Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

System Reset
If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the Reset button, and the robot will reset automatically.
Note: After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

Restoring Factory Settings
If the robot does not function properly after a system reset, switch it on. Press and hold the button and at the same time, press the Reset button until you hear the “Restoring factory settings” voice prompt. The robot will then be restored to factory settings.

Robot Error

The power indicator of the robot will flash red and a voice alert will sound. Follow the voice prompts and instructions in the app for troubleshooting.

Notes

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

Dock Error

The dock status indicator light will be steady red. Follow the voice prompts and instructions in the app for troubleshooting.

Routine Maintenance

D1 Main Brush

Clean every 2 weeks and replace every 6-12 months

• D1-1—Main Brush Cover
• D1-2—Latches
• D1-3—Main Brush
• D1-4—Main Brush Caps
• D1-5—Main Brush Bearing
• D1-6—Turn over the robot and press the latches to remove the main brush cover.
• D1-7—Pull out the main brush and remove the main brush bearing. Rotate the main brush caps in the indicated unlock direction to remove the caps, and remove any entangled hair or dirt at both ends of the main brush.
• D1-8—Reinstall the main brush.
• D1-9—Reinstall the main brush cover. Make sure that the four teeth are fully seated in the slot, and then press on the main brush cover to lock it.

Notes

• Main brush should be wiped down with wet cloth and left to dry away from direct sunlight.
• Do not use corrosive cleaning fluids or disinfectants to clean the main brush.

D2 Side Brush

• Clean monthly and replace every 3-6 months
• Unscrew the side brush screw. Remove and clean the side brush. Reinstall the brush and tighten the screw.

D3 Omnidirectional Wheel

Clean as required

• D3-1—Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

Note: The omnidirectional wheel bracket cannot be removed.

• D3-2—Rinse the wheel and the axle with water to remove any hair and dirt.
• Dry and reattach the wheel, pressing it firmly in place.

D4 Main Wheel

• Clean monthly
• Clean the main wheel with a soft, dry cloth.

D5 Dustbin

Clean as r

• D5-1—Open the top cover of the robot and press the dustbin latch to take out the dustbin.
• D5-2—Open the washable filter and empty the dustbin.
• D5-3—Fill the dustbin with clean water and reinstall the washable filter. Gently shake the dustbin, and then pour out the dirty water.

Note: To prevent blockage, only use clean water without any cleaning liquid

• D5-4—Leave the dustbin and the washable filter to dry.

D6 Washable Filter

• Clean every two weeks and replace the filter every 6-12 months
• D6-1—Remove the filter.
• D6-2—Rinse the filter repeatedly and tap it to remove as much dirt as possible.

Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.

D6-3—Allow 24 hours for the filter to dry thoroughly and reinstall it.

D7 Mop Cloths

Clean as required and replace every 1-3 months

• D7-1—Remove the mop cloth from the mop cloth mount. Clean the mop cloth and air-dry it.

Note: A dirty mop cloth will affect the cleaning performance. Clean it before use.

• D7-2—Stick the mop cloth on the mount in position and firmly.

D8 Robot Sensors

Clean monthly

• Use a soft, dry cloth to wipe and clean all sensors, including:
• D8-1—Dock Locator
• D8-2—Reactive Tech Obstacle Avoidance Sensor
• D8-3—Wall Sensor
• D8-4—Mop Wash Sensor
• D8-5—The Carpet Sensor
• D8-6—Four Cliff Sensors

D9 Moving Dock
Lift up and move the dock. Do not move the dock by lifting dock base, water tank handles or dust container cover directly to prevent the dock from falling off.

D10 Dirty Water Tank

• Clean as required
• Open the dirty water tank lid and pour out the dirty water. Fill the tank with clean water, close the lid, and shake. Pour out the dirty water. Close the lid and then re-install.

D11 Charging Contact Area

• Clean monthly
• Use a soft dry cloth to wipe the charging contacts on the robot and the dock.

D12 Replacing Disposable Dust Bag

Replace as required

• D12-1—Remove the dust container cover.
• D12-2—Remove the disposable dust bag in the direction of the arrow and discard it.

Notes

The dust bag handle seals the bag on removal to prevent leakage.

Always install a dust bag before closing the dust container cover to avoid auto-emptying without the bag. You can also disable auto-emptying in the app.

• D12-3—Clean around the filter with a dry cloth. Install a new disposable dust bag in place along the slot and unfold the dust bag to maximize emptying performance.
• D12-4—Close the cover of the dust container and make sure it is securely sealed.

D13 Cleaning Tank

Clean as required

• D13-1—Remove the cleaning tank.
• D13-2—Rinse the cleaning tank and the filter with water.
• D13-3—Reinstall the cleaning tank.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock

Environmental Protection Description

Removing the battery

The following information applies only when disposing of the robot and should not be followed for day-to-day operations.

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility.

How to remove the battery:

1. Operate the robot without connecting to the dock until it runs out of battery.
2. Turn off the robot.
3. Unscrew the battery cover.
4. Remove the battery cover.
5. Press the latch to pull out the battery connector and remove the battery.

Notes

• Before removing the battery, make sure it is fully drained and the robot is disconnected from the dock.
• Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.
• In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.

Common Issues

Common Issues

CONTACT

Robotic Vacuum Cleaner

• Product Model: QR0PEP
• Manufacturer: Beijing Roborock Technology Co., Ltd.
• Address of Manufacturer: Room 1001, Floor 10, Building 3, Yard 17, Anju Road,
• Changping District, Beijing, P.R. China
• For more product information, visit our website: www.roborock.com
• For after-sales support, contact our support team at:
• support@roborock.com (United States/Canada/Non-Europe)
• 1-855-960-4321 (United States only)
• 1-833-421-1915 (Canada only)

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