SureCall SC-PolyH-72-YP Fusion4 Home Cell Phone Booster User Guide
- June 7, 2024
- SureCall
Table of Contents
Fusion Install Quick Install
Guide
CONTENTS
Booster & Power Supply
Outside Antenna – Directional Yagi
Outside Cable – RG-11, 50 ft
Connector (optional ) – for additional cable length, if needed
Inside Antenna – Directional Panel
Inside Cable – SC-240, 20 ft
Before installation, ensure adequate separation between the locations of the outside antenna and inside antenna – at least 25 ft.
FIND AREA OUTSIDE WITH STRONGEST SIGNAL
Identify the outside location with the strongest signal. Generally, this is
found on the side facing your nearest cell tower and as high as possible.
Note that bars are not always a reliable measure of the signal. The best way
to confirm signal coverage is the ability to place and hold a call. For
specific measurements, use the methods below to see your phone’s signal as a
dB measurement. Note that decibels (dB) usually appear as a negative number
where numbers approaching to 0, are stronger signals (eg. -100 dB would be
considered a weak signal while -65 dB a strong signal).
Apple iPhones: Dial 3001#12345# and press Call to enter test mode and
identify your signal in dB instead of bars. Android devices: download the app
“Network Signal Info” in the Google Play store.
This signal booster requires a minimum cellular signal reading of -100dB at
the location of the outside antenna. Signal between -70dB and -90dB is
recommended for best performance.
Please note: Signal stronger than -50dB may cause the affected frequency bands
to turn off.
Have questions?
We have answers! Reach out to our US-based support team:
Call: 1-888-365-6283
Email: support@surecall.com
Visit: www.surecall.com/support to download
the user manual for:
» Detailed setup instructions
» Troubleshooting tips
» Warranty information
INSTALL THE OUTSIDE ANTENNA
Once you have located the area of the strongest signal, mount the antenna to a
pole or pipe (included) at the highest possible elevation. The directional
Yagi antenna works best when facing the direction of your carrier’s cellular
tower. For help finding the location of your carrier’s closest cell tower goes
to www.cellreception.com.
To install the outside antenna, assemble the u-bolt, bracket, nuts, and
washers to a pole or mast, as shown in the illustration. Keep the connections
loose enough to allow the antenna to rotate until the optimum direction is
found.
Note: The outside antenna may be installed on a variety of pipe angles.
Ensure that the mounting area has at least a 12-inch radius clear of
obstructions and other radiating elements and orient the antenna vertically
with the drip hole at the bottom.
Once the outside antenna is secured to a pipe or pole, connect one end of the
provided 50 ft. coax cable to the antenna and tighten the
connection.
INSTALL THE SIGNAL BOOSTER AND INSIDE ANTENNA
Connect the AC power cord to the booster and plug it into a 110V AC power
outlet. Once the booster has been completely assembled, turn the booster’s
power switch on.
Note: If the Power LED does not turn ON or the Alert LEDs continue to
flash, see the Troubleshooting section. This booster is rated for 5-15V input
voltage. DO NOT use the booster with a higher voltage power supply. This can
damage the booster, cause personal injury and void your warranty.
CHECK AND OPTIMIZE SYSTEM, IF NEEDED
Place a call in a location you have previously experienced poor signal and
confirm that your phone is receiving a boosted signal.
The gain dials on the booster should always be at maximum level unless a
control light is FLASHING RED-YELLOW. Additionally, the gain should only be
reduced if other recommended actions do not resolve the issue In any case, the
first action should be to increase the antenna isolation between the inside
and outside antenna as much as possible and restart the booster.
Performance Optimization
The Fusion Install automatically reduces gain (coverage performance) because
of insufficient RF separation between the inside and outside antennas.
Consider the options listed in this section to resolve issues with inadequate
antenna isolation.
Note, in smaller wood-constructed homes some reduction in gain (slow YELLOW
flash) is considered ‘normal’ operation.
Keep in mind, identifying the setup that yields the best possible results for
your environment will come from testing — balancing the elimination of
interference and while also receiving the best possible signal.
- Verify that the minimum distance of 25 vertical feet has been achieved. Separation up to 40 – 50 ft may be needed, however, especially where vertical separation is not possible.
- Check for sources of interference such as, cellular modems or hotspots.
- Verify neither antenna is placed near a window.
- Ensure that the antennas are aimed away from one another.
LED Indicators
The gain dials on the booster should always be at maximum level unless a
control light is FLASHING RED-YELLOW.
Additionally, they should only be reduced if other recommended actions do not
resolve the issue. Visit
www.surecall.com/support to download the
user manual for additional information.
| CONDITION | INDICATION |
|---|---|
| OFF | This is part of a normal operation. Light is off while the band is |
active.
YELLOW SOLID| This is part of a normal operation. This indicates that the
band is Inactive. After a period of time, if there’s no activity the band will
go into sleep mode. Light is off while the band is active.
YELLOW
FLASHING| This is part of a normal operation. This indicates that the
Automatic Gain Control (AGC) is self-adjusting.
`RED FLASHING| This indicates that the booster is receiving too much signal
which could cause the affected band to automatically turn off. When this
happens:
1. For kits using a YAGI outside antenna, turn the antenna in short
increments way from the signal source.
2. Increase the separation between antennas (additional vertical separation
works best).
3. Add an inline attenuator to the cable coming into the outside port of the
booster.
4. Asa last resort, turn down the dB gain on the dial until the light goes
OFF or flashes yellow.
YELLOW/RED
ALTERNATELY FLASHING| Oscillation is detected.
First, try increasing the separation between the inside and outside antennas.
If your booster kit uses two directional antennas (example: outside Yagi
antenna and inside panel antenna). ensure that they are facing away from one
another.
If oscillation continues, lower the dB gain in small increments until the
light turns off or flashes
yellow.
—
RED SOLID| The band is off. If a red light has been flashing for an extended
time, the band will automatically shut off and display a solid red light.
This can also happen when the booster attenuation has been turned all the way
down.
WARNING : Do not attenuate the uplink and downlink dB settings below 35dB. This could cause the affected frequency band to turn off.
Troubleshooting
| PROBLEM | RESOLUTION |
|---|
Signal booster has no
power| Connect the power supply to an alternate power source.
Verify that the power source is not controlled by a switch that has removed
power from the outlet.
If the POWER LED on the signal booster remains OFF, contact tech support at:
1-888-365-6283 or
support@surecall.com
After completing
installation, indoor
signal coverage has
not improved| (1) Verify that all cable connections are tightly fitted. (2)
Try further separating the antennas. (3)
Verify that there is a usable signal where the outside antenna is placed.
I Remember: Bars are not always a reliable measure of the signal. The best way
to confirm the signal
coverage is the ability to place and hold a call.
3-Year Warranty
Thank you for your SureCall purchase. Please register your new product at
www.surecall.com/activate.
SureCall warranties its products for three years from the date of purchase
against defects in workmanship and/or materials.
Products returned by customers must be in their original, unmodified
condition, shipped at the customer’s expense in the original or
protective packaging with proof-of-purchase documentation enclosed and a
Return Merchandise Authorization (RMA) number printed clearly on the outside
of the shipping container. RMA numbers are obtained by contacting Customer
Support.
This warranty does not apply to any product determined by SureCall to have
been subjected to misuse, abuse, neglect, or mishandling that alters or
damages the product’s physical or electronic properties.
For complete warranty text, including limitations and liability, see the
Fusion-Install full user manual, available online.
Specifications
Uplink Frequency Range (MHz):| 698-716 / 776-787 / 824-849 / 1850-1915 /
1710-1755
---|---
Downlink Frequency Range (MHz):| 728-746 / 746-757 / 869-894 / 1930-1995 /
2110-2155
Supported Standards:| CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all
cellular standards
Input Impedance:| 75Ω server / 50Ω donor port|
Maximum Gain:| 72 dB|
Noise Figure:| 8 dB|
VSWR:| ≤2.0|
AC Input:| Input AC110V, 60 Hz; Output DC 5-15V
Maximum Output Power:| 1 Watt EIRP|
Cable:| RG-11 / SC-240|
RF Connectors:| F Female donor / N Female server|
Power Consumption:| <15W|
Operation Temperature:| -4º to +158º F|
Certifications:| | IC: 7784A-F4HOME3
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and
have your provider’s consent. Most wireless providers consent to the use of
signal boosters. Some providers may not consent to the use of this device on
their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by
the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from
(i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC or
licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate
for calls served by using this device.
This device may operate in a fixed location only, for in-building use.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
References
- CellReception | Find a better signal.
- Cell Phone Signal Boosters | Get Better Cell Signal | SureCall
- SureCall Cell Phone Signal Boosters, more power and lifetime support
- Activate Your SureCall Warranty
- Access Excellent Customer Support | SureCall
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>