LINKSYS EA7500 AC1900 Max Stream Wifi Router User Guide

June 6, 2024
Linksys

LINKSYS logo USER GUIDE
R75
Model EA7500/EA7500S

Product Overview

Top

LINKSYS EA7500 AC1900 Max Stream Wifi Router

USB 3.0 Port —Connect and share a USB drive or USB printer on your network or on the internet. Light—The light stays on steadily while connected to the internet. It flashes or pulses slowly during startup, self-testing, and firmware upgrades. It flashes quickly when indicating connection errors.

Back

LINKSYS EA7500 AC1900 Max Stream Wifi Router -Back

Power port (1) —Connect the included AC power adapter.
Wi-Fi Protected Setup button (2) —Press to configure wireless security on Wi-Fi Protected Setup enabled network devices.
Reset button (3)— Press and hold for until the light on the top of the router starts flashing to reset the router to factory settings. You can also restore the factory settings using the Linksys app or at www.LinksysSmartWiFi.com.

(Login/Reset Instructions)
Ethernet ports (4) —Connect ethernet cables to these blue gigabit (10/100/1000) ports, and to wired devices on your network.
Note— For best performance, use CAT5e or higher-rated cables on the ethernet ports.
Power switch (5) —Press | (on) to turn on the router.
WPS setup light (6) —Flashes during a WPS pairing process.
Internet port (7) —Connect an ethernet cable to this yellow gigabit (10/100/1000) port, and to a broadband or fiber modem.
Note —For best performance, use CAT5e or higher rated cables on the internet port.
Ethernet activity lights —Flash when there is traffic over an ethernet port.

Setting Up: Basics

Where to find more help

In addition to this user guide, you can find help at these locations:

LINKSYS EA7500 AC1900 Max Stream Wifi Router - log in

Note—Licenses and notices for third-party software used in this product may be viewed on http://support.linksys.com/en-us/license. Please contact http://support.linksys.com/enus/gplcodecenter for questions or GPL source code requests. Login/Reset Instructions

How to install your router

  1. To complete setup, you will need a computer to visit http://LinksysSmartWiFi.com in a web browser.

  2. Identify your equipment.
    If you have a separate modem and standalone router, disconnect and remove your old router.LINKSYS EA7500 AC1900 Max Stream Wifi Router -router
1
    If you have a modem router, leave it connected.LINKSYS EA7500 AC1900 Max
Stream Wifi Router -router 2

  3. Position the antennas straight up and plug in the router to a power source. Make sure the power switch in the | (on) position.

  4. Connect your router to your modem or modem router. Plug one end of the included internet cable to the yellow Internet port on your new router. If you have a modem,  plug the other end into the Ethernet (LAN) port on the modem. If you have a modem router, plug into any available port.

  5. Wait until the illuminated Linksys LED on the top of your router stops blinking and is solid white.

  6.  Connect to the Wi-Fi name shown in the Quick Start Guide that came with your router. (You can change these details later.) If you need help connecting to the network refer to your device documentation at linksys.com/support/EA7500 or linksys.com/support/EA7500S.
    Note— You will not have internet access until the router setup is complete.

  7. Enter http://LinksysSmartWiFi.com in a web browser. Follow the on-screen instructions to complete your router setup. You also can type 192.168.1.1 in a browser to start setup.

At the end of setup, follow the on-screen instructions to set up your Linksys account. Configure your router from any computer with an internet connection by going to  www.LinksysSmartWiFi.com.
Manage your router’s settings:

  • Change your router’s name and password
  • Set up guest access
  • Configure parental controls
  • Connect devices to your network
  • Test your internet connection speed

Note —You will receive a verification e-mail when you create an account. From your home network, click the link in the email to link your router and your account.
Tip —Print the next page, then record your router and account settings in the table below as a reference. Store your notes in a safe place.

2.4 GHz Wi-Fi Name|
---|---
Password|
5 GHz Wi-Fi Name|
Password|
Router Password|
Guest Wi-Fi Name|
Password|
www.LinksysSmartWiFi.com Username|
www.LinksysSmartWiFi.com Password|

www.LinksysSmartWiFi.com
You can configure your router from anywhere in the world at www.LinksysSmartWiFi.com, but you can also configure your router directly from your home network. You can also use the Linksys app for iPhones and Android devices. See your device’s app store for information.

How to log in to www.LinksysSmartWiFi.com

  1. Open your computer’s web browser.
  2. Go to www.LinksysSmartWiFi.com and log in to your account.

LINKSYS EA7500 AC1900 Max Stream Wifi Router - log in

If you can’t remember your password, click Forgot your password? and follow the on-screen instructions to recover it. For help, go to www.LinksysSmartWiFi.com and click  Help at the top of the main screen.

LINKSYS EA7500 AC1900 Max Stream Wifi Router -
password

IMPORTANT —Once you have installed your router and logged in to www.LinksysSmartWiFi.com, be sure to enable HTTPS under Local Management Access. This boosts security when accessing your router locally (without the internet).
After logging in to www.LinksysSmartWiFi.com, go to Connectivity > Administration and check the box next to HTTPS under Local Management Access. Be sure to click  Apply in the bottom right of the screen.

LINKSYS EA7500 AC1900 Max Stream Wifi Router - logging
in

Network Map

Display and manage all network devices connected to your router. View devices on your main network and guest network, or display information about each device.

LINKSYS EA7500 AC1900 Max Stream Wifi Router -Network
Map

Guest Access

Set up and monitor a network that guests can use without accessing all of your network resources.\

LINKSYS EA7500 AC1900 Max Stream Wifi Router - Guest
Access

Parental Controls

Block websites and set internet access times.

LINKSYS EA7500 AC1900 Max Stream Wifi Router -Parental
Controls

Media Prioritization

Set which devices and applications have top priority for your network traffic.

LINKSYS EA7500 AC1900 Max Stream Wifi Router -Media
Prioritization

Speed Test

Test your network’s internet connection speed.

LINKSYS EA7500 AC1900 Max Stream Wifi Router -Speed
Test

External Storage

Access an attached USB drive (not included) and set up file sharing, media server, and FTP access.

LINKSYS EA7500 AC1900 Max Stream Wifi Router -External
Storage

Connectivity

Manage basic and advanced network settings.

LINKSYS EA7500 AC1900 Max Stream Wifi Router
-Connectivity

Troubleshooting

Diagnose problems with your router and check the status of the network.

LINKSYS EA7500 AC1900 Max Stream Wifi Router
-Troubleshooting

Wireless

Change your router’s security mode, password, MAC filtering settings, and connect devices using WiFi Protected Setup.

LINKSYS EA7500 AC1900 Max Stream Wifi Router -Wireless

Security

Set up your router’s wireless security. Set up a firewall, VPN settings, and make custom settings for applications and games.

LINKSYS EA7500 AC1900 Max Stream Wifi Router -Security

Troubleshooting

You can find more help from our award-winning customer support at Linksys.com/support/EA7500 or Linksys.com/support/EA7500S.

Your router was not successfully set up

If you could not complete the setup wizard, you can try the following:

LINKSYS EA7500 AC1900 Max Stream Wifi Router - set up

  • Press and hold the Reset button on your router with a paperclip or pin until the light starts blinking (about 10 seconds). Install the router again.
  • Temporarily disable your computer’s firewall (see the security software’s instructions for help). Install the router again.
  •  If you have another computer, use that computer to install the router again.

Your Internet cable is not plugged in message

If you get a “Your Internet cable is not plugged in” message when trying to set up your router, follow these troubleshooting steps.

  • Make sure that an ethernet cable (like the one supplied with your router) is securely connected to the yellow Internet port on the back of the router and to the appropriate port on your modem. This port on the modem is usually labeled Ethernet but may be named Internet or WAN.LINKSYS EA7500 AC1900 Max Stream Wifi Router - plugged in message
  • Make sure that your modem is connected to power and is turned on. Make sure the power switch is set to the ON or l (as opposed to O) position.
  • If your internet service is cable, verify that the cable modem’s CABLE port is connected to the coaxial cable provided by your ISP.LINKSYS EA7500 AC1900 Max Stream Wifi Router - ISP
  • If your internet service is DSL, make sure that the DSL phone line is connected to the modem’s DSL port.LINKSYS EA7500 AC1900 Max Stream Wifi Router - DSL phone
  • If your computer was previously connected to your modem with a USB cable, disconnect the USB cable.
  • Install the router again.

Cannot access your router message

To access your router, you must be connected to the router’s network. If you have wireless internet access, the problem may be that you have accidentally connected to a different wireless network.
To fix the problem on Windows computers, do the following*:

  1. Click on the wireless icon in the system tray. A list of available networks will appear.
  2. Click your own network name. Click Connect. In the example below, the computer is connected to another wireless network named wraith_5GHz. The wireless network name of the Linksys EA7500/EA7500S router, Damaged_Beez2.4 in this example, is shown selected.LINKSYS EA7500 AC1900 Max Stream Wifi Router - router message
  3. If you are prompted to enter a network security key, type your password (security key) into the network security key field. Click OK.
  4. Your computer will connect to the network, and you should be able to access the router. *Depending on your version of Windows, there could be some differences in wording or icons in these steps.

To fix the problem on Mac computers, do the following:

  1. In the menu bar across the top of the screen, click the Wi-Fi icon. A list of wireless networks will appear.
  2. In the example below, the computer was connected to another wireless network named wraith_5GHz. The wireless network name of the Linksys EA7500/EA7500S  router, Damaged_Beez2.4 in this example, is shown selected.LINKSYS EA7500 AC1900 Max Stream Wifi Router -Damaged_Beez
  3. Click the wireless network name of your Linksys EA7500/EA7500S router (Damaged_Beez2.4 in the example).
  4. Type your wireless network password (Security Key) into the Password field. Click OK.

After setup

The internet appears to be unavailable
If the internet has difficulty communicating with your router, the problem may appear as a “Cannot find [Internet address]” message in your web browser. If you know that the internet address is correct, and if you’ve tried several valid internet addresses with the same result, the message could mean that there’s a problem with your ISP or modem communicating with your router.
Try the following:

  • Make sure that the network and power cables are securely connected.
  • Make sure that the power outlet that your router is connected to has power.
  • Reboot your router.
  • Contact your ISP and ask about outages in your area.

A common way to get your router working again is to reboot it (turn it off, then back on again).
To reboot your router using the power cord:

  1. Disconnect the power cord from the router and the modem.
  2. Wait 10 seconds, and reconnect the power cord to the modem. Make sure it has power.
  3. Wait until the modem’s online indicator has stopped blinking (about two minutes). Reconnect the power cord to the router.
  4. Wait until the light on top of the router stops blinking. Wait two minutes before trying to connect to the internet from a computer.

To reboot your router at www.LinksysSmartWiFi.com:

  1. Log in to www.LinksysSmartWiFi.com. (See “How to log in to www.LinksysSmartWiFi.com” on page 9.)
  2. Under Router Settings, click Troubleshooting.
  3. Click the Diagnostics tab.
  4. Under Reboot, click Reboot.LINKSYS EA7500 AC1900 Max Stream Wifi Router - Reboot
  5. Click Yes. The router will restart. While the router is restarting, all connected devices will lose their internet connection, and will automatically reconnect when the router is ready again.

www.LinksysSmartWiFi.com does not open

in your web browser

Make sure you have the latest versions of Google Chrome, Firefox, Safari (for Mac and iPad), Microsoft Edge, or Internet Explorer.

Specifications

Linksys EA7500/EA7500S

Model Name R75
Model Number EA7500/EA7500S
Switch Port Speed 10/100/1000 Mbps (Gigabit Ethernet)
Radio Frequency 2.4 GHz and 5 GHz
# of Antennas 3 detachable external adjustable antennas
Ports Power, USB 3.0, Internet, Ethernet (1-4)
Buttons Reset, Wi-Fi Protected Setup, Power
LEDs Top panel: illuminated Linksys logo Back panel: Internet, Ethernet (1-4)
UPnP Supported
Security Features WPA2, RADIUS
Security Key Bits Up to 128-bit encryption
Storage File System Support FAT, FAT32, NTFS, and HFS+
Browser Support Latest versions of Google ChromeTM, Firefox®, Safari® (for

Mac® and iPad®), Microsoft Edge, and Internet Explorer® version 8 and newer work with Linksys Smart Wi-Fi

Environmental

Dimensions 10.12″ x 7.24″ x 2.2″ (257 x 184 x 56 mm) without antennas
Unit Weight 0.88 lbs. (400g) with antennas 0.80 lbs. (365g) without antennas
Power 12V, 2A
Certifications FCC, IC, CE, Wi-Fi a/b/g/n/ac, Windows 7, Windows 8
Operating Temperature 32 to 104°F (0 to 40°C)
Storage Temperature -4 to 140°F (-20 to 60°C)
Operating Humidity 10% to 80% relative humidity, non-condensing
Storage Humidity 5% to 90% non-condensing

Specifications are subject to change without notice.
Notes:
For regulatory, warranty, and safety information, go to Linksys.com/support/EA7500 or Linksys.com/support/EA7500S.
Maximum performance derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network capacity, data throughput rate, range, and coverage. Performance depends on many factors, conditions, and variables, including distance from the access point, the volume of network traffic, building materials and construction, operating system used, a mix of wireless products used, interference, and other adverse conditions.
BELKIN, LINKSYS, and many product names and logos are trademarks of the Belkin group of companies. Third-party trademarks mentioned are the property of their respective owners. Licenses and notices for third-party software used in this product may be viewed here: http://support.linksys.com/en-us/license. Please contact  http://support.linksys.com/en-us/gplcodecenter for questions or GPL source code requests.
© 2019 Belkin International, Inc. and/or its affiliates. All rights reserved.

References

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