Compass Health MER-4500 Meridian Ultra-Care Excel System User Manual

: June 5, 2024
: COMPASS HEALTH

Compass Health MER-4500 Meridian Ultra-Care Excel System

IMPORTANT SAFEGUARDS

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following
READ ALL INTRUCTIONS BEFORE USING

DANGER

To reduce the risk of electrocution:

Always unplug this product immediately after
Do not use while bathing the patient
Do not place or store product where it can fall or be pulled into a tub or
Do not place in or drop into water or other
Do not reach for a product that has fallen into Unplug immediately.

WARNING

To reduce the risk of burns, electrocution, fire, or injury to persons:

A product should never be left unattended when plugged
Close supervision is necessary when this product is used by, on, or near children or
Use this product only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
Never operate this product if it has a damaged cord or plug, if it is not working properly. if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
Keep the cord away from heated surfaces.
Never block the air openings of the product or place it on a soft surface, such as a bed or couch, where the air openings may be blocked. Keep the air openings free of lint, hair, and the like.
Never drop or insert any object into any opening or hose.
Do not use outdoors.
Connect this product to a properly grounded outlet only. See Grounding Instructions.

GROUNDING

Before any cannelloni is made, make certain that this product shall be connected to a protective earth conductor via the three wire power cord; the three-blade plug shall be inserted only into a socket outlet that provides a protective earth contact. Please refer to page 9 for more information.

INTRODUCTION

General

The ULTRA-CARE series is a high quality and affordable air support surtace sui1able for medium and high-risk pressure ulcer treatment (Stage 1-4 Pressure Ulcers). It has been specifically designed for prevention of bedsores and offers an affordable solution to 24-hour pressure area care.
The ULTRA-CARE series has been tested and certified for the following standards:
UL 1431
UL 60601 & CAN/CSA C22.2 No. 601.1 CE
FDA

Intended Use

The ULTRA-CARE series is intended to reduce the incidence of pressure ulcers while optimizing patient comfort. It also provides the following:

Individual home care setting and term care
Pain management as prescribed by a physician.

Contraindication

Patient conditions for which the application of pressure relieving therapy on an alternating system is contraindicated are as follows:

Cervical or skeletal traction
Unstable spinal cord injuries

PACKAGE CONTENT

Check inside the package. If any of the following items should be missing or damaged, please contact your local dealer or service center for replacement immediately.

Pump Unit

Make sure the type of pump is identical, to which you purchased. Functionalities vary dependently on models.

Mattress

__ Cell type: The mattress comes with a base, cover and multiple air cells. Cells can be 4″, .5″, or 8″ in height.

Cover

The cover sheet makes cleaning an easy task.

Manual

Always read this manual before using this product.

PRODUCT FUNCTIONS

Pump Unit

The functions of the pump unit the ULTRA-CARE series are described below. Please refer to the figures of each type.

Power Switch:
The switch is on t e front panel of the unit.
Turn ON/OFF the power, the unit will start/stop operation.
Pressure-selector Knob:
Turn the knob from the soft to firm position to select a pressure value.
Normal Pressure LED:
Indicates the pressure has reached the set level.
Low Pressure LED:
Indicates the pressure is below the set level.
Static or Low Airless /Alternating control:
Sets the air mattress in static mode or alternating mode.
Your pump may not include all the functions

M attress System

The ULTRA-CARE is available In several different mattress configurations. Please refer to the Specifications section for details.

ULTRA-CARE

Power Switch
Pressure-selector Knob
Static or Low Airless/Alternating control
Normal Pressure LED
Low Pressure LED

INSTALLATION

Step 1 Place air matter flatly on the bed frame. The inflation hoses should be towards the foot end. See figure below
Step 2 Grover with a cotton sheet 1o avoid direct skin contact and reduce friction.
Step 3 Hang the pump unit on the foot end of the bed frame and make sure it is stable.
Step 4 Connect the inflation hoses from the mattress to the pump’s air outlets. You should hear a “click” when the proper connection is made. Make sure they are properly attached.
NOTE! Make sure the air hoses are not kinked or tucked under the mattress. Also check to ensure the CPR valve is properly attached.
Step 5 Plug the power cord into an electrical outlet with grounded AC power. This product should be grounded. The power cord has a grounding wire with a grounding pin. This three-wire plug must be plugged properly into an outlet and grounded as shown in the figures in the Grounding Instructions section. NOTE Before inserting the plug into the outlet, make sure the voltage is compatible. Also make sure this product is well grounded.
Step 6 Turn on the power by pressing the power switch at the right side of the unit. Proceed to the Operation section.
Step 7 Make sure to disconnect it by unplugging the power cord when it is not in use.

GROUNDING Instructions

This product is for use on a nominal 120 V circuit and should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord that contains a grounding wire with a grounding plug.
DANGER – Improper use of the grounding plug can result in a risk of electric shock. If repair or replacement of the cord or plug is necessary, do not connect the grounding to either flat blade terminal.
The wire with insulation having an outer surface that is green with or without yellow stripe is the grounding wire. Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is properly grounded. This product has a grounding plug that looks like the plug illustrated in figure A below. A temporary adapter, which looks like the adapter illustrated in figure B and C, may be used to connect this plug to a 2-pole receptacle as shown in figure B if a properly grounded outlet is not available. The temporary adapter should be used only until properly grounded outlet (figure A) can be installed by a qualified electrician. The green colored rigid ear, lug, tab or the like extending from the adapter must be connected to a permanent ground such as properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by the Screw.

OPERATION

Always read the operating instructions before use. General This product is designed to provide maximum comfort for patients. Make sure that you operate this product in a proper way to optimize its value. Here we provide some general information you should be aware of.
For products: DO NOT use another pump with different specifications. It is dangerous to Use a pump with pressure capacity greater than 120 mmHg. This may result in cellrepture. DO NOT change any component by yourself. If there is need for replacement or repair, always contact your local dealer or service center.
For patients: When the Normal Pressure LED (green) comes on to indicate the pressure has been adjusted to a desired level of firmness, the patient can then lie on the mattress. Please cover the mattress loosely with a cotton sheet to avoid direct skin contact and for the patient’s comfort.
Hand Check: Check to see if a suitable pressure is selected by sliding one hand between the air mattress and the foam base (or bed frame if there is no foam base) to feel the patient’s buttock. | Users should be able to feel the space in between, and the acceptable range is approximately 25 to 40 mm (1″ to 1-1/2″). This hand check procedure is issued by AHCPR.

Always read the operating instructions before use.
Please follow instructions below for detailed operating procedure of each type.

ULTRA-CARE

Step 1 Tun on the power. The power LED will come on. The pump unit starts to pump air into the mattress. The Low Pressure LED comes on
Step 2 For time-saving in the first inflation, turn the pressure knob to the full Firm position. The pressure reaches the preset level by factory default within approximately 10-30 minutes. When the set level of pressure is reached, the Normal Pressure LED will come on, and the Low Pressure LED will turn off.
NOTE Time required for the initial inflation depends on the cell type mattress you purchased. It requires at least 10 minutes for a 4′” mattress, and 30 minutes for the 8″ cell type mattress. A QUICK-INFLATION PUMP #QP-1 is an available option to inflate air mattresses in less than five minutes
Step 3 Tum the pressure-selector knob to adjust the pressure from the soft to firm position according to patient’s weight and comfort.
NOTE! For suitable pressure, please refer to page 10 for the hand check procedure.
NOTE! During normal operation, should the Low Pressure LED come on, there may be air leakage within the system. Please refer to page 15 for troubleshooting.
NOTE! If the Low Pressure LED does not go off, please contact local dealer or service center for examination.
Step 4 The static or low airless mode provides a stable surface that makes it easier for the patient to transfer or reposition.
NOTE The static or low airless mode will keep the patient from bottoming out when the patient is in a sitting position.

Always read the operating instructions before use.

CPR function

When there is an emergency to perform CPR on the patient, pull the CPR valves immediately to release the air quickly from the mattress. The CPR valves are located at the front right-hand side of the mattress.

Pressure set up

Users can adjust the pressure value of the air mattress to a desired firmness by themselves or according to the instruction from a health care professional.
NOTE t is recommended that the pressure-selector knob be set to Firm for the initial inflation. Users can then easily adjust the pressure to a desired firmness according to the patient’s weight and comfort.
Low pres Sure warning for ULTRA-CARE
When abnormal pressure occurs, the Low Pressure LED will come on. Check if the connections are secure and correctly installed according to thee relevant instructions.
NOTE If the pressure is consistently low, check for any leakage (cells or connecting hoses). If necessary, contact your local dealer to replace any damaged tubes or hoses.

CLEANING

In this section, we describe the procedures to clean and decontaminate the unit. It is important to follow these procedures before using the system on patients.

Pump Unit

DO NOT immerse or soak the pump unit.
Check for external damage and move the pump to the cleaning area.
Place the pump on a work surface and spray or wipe the outside of the case with quaternary ammonium solution.
DO NOT spray any cleaning solution directly on the control panel of the pump.
DO NOT use a Hypo carbonate or Phenolic based cleaning solution as this may cause damage to the case.
Allow the solution to incubate for 10 minutes or according to the cleaning product used.
Wipe case with a clean cloth. Make sure all areas are clean (top and bottom, both sides). Spray cloth with cleaning solution and clean faceplate.
DO NOT allow excess cleaning solution on faceplate or control panel. (1f solution gets inside, damage will occur.)
Allow surface to thoroughly dry after cleaning.
After the pump is thoroughly cleaned and dried, proceed to plug in the pump and test to see if it runs normally.
Unplug the pump and store with proper identification tag.

Mattress System

Brush off or wipe down all surfaces of the cover sheet with soap and water before wetting with any liquid disinfectant.
Any obvious blood spots should be wet thoroughly with 1:9 Hypochlorite solution (1 part bleach to 9 parts water) and allow drying for at least 10 minutes.
Then blot with a clean, damp cloth. Unzip the top cover from the mattress.
Brush or wipe down all surfaces with soap and water before applying any liquid.
Covers are immersed and soaked in disinfectant for the required incubation time.
After pre-soaking, the cover is rinsed through a regular cycle in a washer with no soap then laundered with mild detergent (wash temperature 93, rinse temperature 78u or on the coldest setting).
Covers are aerated until they are fully dry. (Drying temperature range 90-120U or on the coldest setting.)
The air cells are unsnapped from one side and are sprayed on all sides with a disinfectant.
Let it sit for the required incubation time and wipe down with a clean cloth. (Make sure to disconnect all the air cells, one by one, and spray the disinfectant on all sides, including all the connecting tubes and hoses.
Let it sit for at least 10 minutes.) If there is a base after you remove all the air cells, the base has to be sprayed down with the disinfectant, inside and outside.
Let it sit for the required incubation time and wipe down with a cloth.
Repeat the process with the tubing set: spray, incubate, and then wipe clean.
The carrying bag should be turned inside out and completely wiped down using the disinfectant solution.
Allow it to thoroughly air dry. Once the inside is dry, turn it back: wipe down the outside of the bag with disinfectant. Dry the mattress on a SUNLESS area after cleaning.

HANDLING AND STORAGE

Lay the mattress out flat and upside down.
Roll from the foot end towards the head end: the foot-end strap can then be stretched around the rolled mattress to prevent unrolling.Do not fold, crease or stack the mattress.

MAINTENANCE

General

Check the power cord and plug to see if there are abrasions or excessive wear
Check the mattress cover for signs of wear or damage.
Ensure the mattress cover and hoses are connected together correctly.
Plug in the pump unit and check the airflow from the hose connection port.
The airflow should alternate between ports every halt-cycle time. Check the air hoses to see if there are kinks or breaks.
For replacement, please contact your local agent or dealer. Make sure the mattress hose is well connected.
Check the pump unit and make sure both power and power indicator are off when the switch is turned off.

Low pressure

Examine if there is air leakage between the pump and the mattress connections or from the air mattress hoses

Check connectors between the air mattress and pump. If there is any disconnection, please reconnect it.
Check the CPR Valves. Ensure their outlets are sealed.
Check the air-connecting hoses along the manifold; also, ensure each single cell is not ruptured. Set the pressure-selector knob to Firm position. Keep the hoses fully inflated and inspect for air leakage.
Check if there is any air leakage from cells. Ensure no leakage occurs. If any leakage occurs, please contact your local agent or dealer.

TROUBLESHOOTING

SPECIFICATIONS

NOTE! The above specifications are also applicable to those areas operating with the same power supply range.
NOTE! All1 specifications are subject to change without notice.