ZOSI C190 Pro 5MP WiFi Security Camera User Guide

June 6, 2024
ZOSI

ZOSI - logo

WiFi IP Camera
Quick Start Guide

What’s in the Box

ZOSI C190 Pro 5MP WiFi Security Camera

ZOSI C190 Pro 5MP WiFi Security Camera - fig

Product Appearance

ZOSI C190 Pro 5MP WiFi Security Camera - Appearance

Download ZOSI Smart App

Connect your smartphone to the WiFi network, scan the QR code below, and download and install the App to finish registration according to the instructions.

http://www.dvema.com/web/app/ZosiSmart/download.html
Scan the QR code via smartphone to download ZOSI Smart App.

Connect to Power Supply

Connect the power port of the camera to an outlet using the power adapter.

ZOSI C190 Pro 5MP WiFi Security Camera - Power SupplyWhen the indicator remains solid green, it means the camera is activated.

ZOSI C190 Pro 5MP WiFi Security Camera - camera

Quick Configuration

Log in ZOSI App on your smartphone, scan the QR code on the camera or on the cover of the Quick Start Guide, and follow the prompts to connect to WiFi and connect to the camera.

ZOSI C190 Pro 5MP WiFi Security Camera - Configuration

Camera Installation

The mounting wall should have a certain thickness that can bear at least 3 times the weight of the camera.

  1. Mount the Camera
    Follow the steps to mount the camera as shown in the below figure.

  2. Adjust the Angle
    Loosen the adjusting screw to adjust the angle of the camera. Tighten the adjusting screw after the adjustment.
    ZOSI C190 Pro 5MP WiFi Security Camera - adjusting
screw

FAQs

  1. Q: Why can’t I add a device by using a local search?
    A: Please make sure the device and mobile phone are on the same LAN.
    If you can’t make both of them in the same LAN, please manually enter the UID of the device to add a device.

  2. Q: Why is the device disconnected?
    A: Please check
    Whether the device is connected to the network
    Whether the router is operating normally
    Whether the function of obtaining an IP address automatically is chosen or not

  3. Q: Why can’t I find the video recording file?
    A: Please check
    Whether the SD card is damaged
    Whether the date of the searched file is valid
    Whether the time of the device system is correct or not

Customer Service

If you have any problems with our products, you can call our service hotline, contact online customer service, or visit our official website. You can log in ZOSI official website to check the after-sales service site. Official Website: zositech.com

Statement
This product is an IP camera, you can get a better user experience by upgrading to the latest official App version. Please log in to zositech.com for the latest App and instructions.

Warranty Card

Dear customer:
Thank you for your purchases at ZOSI.
Please read the following terms carefully before installing and using this product:

  1. We provide a 1-year warranty from the original date of purchase for this IP Camera purchased from ZOSI (based on the valid purchase receipt).
    During the warranty period, any failure caused by the quality of the product itself under normal use will be repaired free of charge by ZOSI.

  2. Warranty is void in the following situations:
    Any malfunction or damage caused by improper working environment or conditions;
    Damage has resulted from improper installation, misuse, unauthorized maintenance, modification, accident, force majeure event, or other external reasons; any malfunction or defect caused by the use of products, software, or components from a third party; the product has exceeded the warranty period; Barcode cannot be identified or does not match;  Other failures or damages caused by problems other than product design, technology, manufacturing, quality, etc.

  3. If the returned product does not meet the terms of this limited warranty, we will charge a certain maintenance cost.

  4. The repair process only needs to send back the faulty product. Do not include SD cards, batteries, non-original ZOSI hard-disk drives, etc. ZOSI is not responsible for any loss of these accessories included.

ZOSI - logowww.zositech.com
service@zositech.com

All rights reserved. No part of this publication may be reproduced by any means without written permission from ZOSI. The information in this publication is believed to be accurate in all respects.
ZOSI cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice.
Revisions or new editions to this publication may be issued to incorporate such changes.

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