SPRACHT ZūM Maestro USB Softphone Wireless Headset User Guide

SPRACHT ZūM Maestro USB Softphone Wireless Headset User Guide

Warranty

Spracht warrants its products against defects or malfunctions in material and workmanship under normal use and service, with the exceptions stated below. This warranty lasts for one year from the original date of purchase. Coverage terminates if you sell or otherwise transfer the product. In order to keep this warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying the product. Spracht shall (at its option) repair or replace a defective unit covered by this warranty, or shall refund the product purchase price. Repair, replacement with a new or reconditioned unit, or refund, as provided under this warranty, is your exclusive remedy. This warranty does not cover any damages due to accident, misuse, abuse, or negligence. Spracht shall not be liable for any incidental or consequential damages. Some states do not allow limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Implied warranties of merchantability and fitness for a particular purpose are limited in duration to the
duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. To make a warranty claim, the purchaser must obtain a return authorization number (RA) from Spracht (serial number and purchase date required), and then return the product to Spracht at purchaser’s expense. A copy of the original dated receipt or shipping document must accompany the product. To obtain a return authorization, see Warranty on our website www.spracht.com, e-mail support@spracht.com, or contact us at:

Spracht

974 Commercial Street, Suite 108
Palo Alto, CA 94303 USA
Tel.: 650-215-7500 Fax: 650-485-2453
For repair or replacement of a failed product, allow 4 to 6 weeks for processing and shipment. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Package Contents

Headset

1. Mic Mute

2. Headset Volume Up

3. Noise Canceling Microphone

4. Headset Status LED

5. Multi Function Button

6. Headset Volume Down
   Base Back and Front

7. Charging Contacts

8. Page Switch

9. Mic Volume UP/DOWN

10. Power Adapter Jack

11. USB Port

12. Headset Volume UP/DOWN

13. Online Indicator

14. Audio Link Indicator

15. Mute Indicator

16. Battery Status

Power Adapter

Introduction

Thank you for purchasing your ZūM Maestro USB™ Softphone Headset for calls over the internet via computer. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use.

ZūM Maestro USB™ headset features

• Wideband audio for exceptional sound quality
• Volume and mute controls
• Intuitive headset multi-function button for easy call handling
• LED and audio indicators
• Advanced hearing protection from sudden volume changes
• Noise-canceling microphone

ZūM Maestro USB™ Base Unit Features

• Headset docking cradle for recharging
• Visual call status indicators
• Visual wireless connection status indicators
• Mute indicators
• Battery indicators
• Voice-prompted configuration
• Volume adjustment
• Works with computers as a Softphone Headset (Skype, Skype for Business, and other VoIP applications)

Setup

Connecting to a PC
Connect the Base Unit to a computer using the USB cable. Launch Skype, Skype for Business, or other VoIP application and choose ZūM Maestro USB™ as your audio device so you can use the headset’s Multi Function button to make/take calls.

ZūM Maestro USB™ Headset

Powering the Base

1. Plug the power adapter into the DC jack on the base.
2. Connect the power adapter to a wall power outlet.

Docking the Headset/Charging

1. Press the Multi Function button on the headset ➎. The LED will light up for 2 seconds indicating it is powering on. Press the Multi Function button again, or dock the headset on the Base Unit. Lift the headset: when the headset and base are connected, the Headset Paired LED will light up.
2. When docked correctly, the headset battery will begin charging, if needed (the LED will flash while charging). Charge for 20 minutes or until the battery indicator on the base is steady green.
3. To Clear the paired Base Unit and headset: Press the button marked R + at the back of the base. The battery charging status light will flash 3 times to indicate successful un-pairing.
4. To Re-pair with the headset: press and hold the PAGE button for 5 seconds. The headset paired light will flash to indicate the Base Unit is searching for the headset. Press and hold the headset mute button until the headset status LED flashes indicating the headset is in paired status. The connection will be successful when the LEDs shut off at the same time.

Configuring the PC Audio

Due to the large range of desk phone brands/models available, a clear dial tone must be set before your first use of the ZūM Maestro USB™ headset. Setting a clear dial tone will enable the ZūM Maestro USB™ headset to function correctly with your computer for use with Skype, Skype for Business or other VoIP application. It is also important to set the microphone volume for optimal sound quality

Setting Microphone Volume

Set a Clear Dial Tone

1. Put on the headset.
2. Use AC adapter to plug the Base Unit into a wall power outlet.
3. Use the Mini USB cable to connect to the computer.
4. Launch the Skype or Skype for Business app, and set the audio device as ZūM Maestro USB™ headset.

Set The Microphone Volume

1. Put on the headset.
2. Check the microphone volume by making a test call to a friend or colleague. Make sure they don’t adjust their own listening volume. You can also test the volumes by yourself by using Skype’s Echo Sound Test, online.
3. Adjust the microphone volume using the +/- volume buttons until it is at the right volume for the person listening.
4. To adjust your listening volume, use the receiver +/-volume buttons until  it’s at a good level for you.
5. After you’ve made the adjustments, you’re done, and can end the test call and start using your headset.

ZūM Maestro USB™ Headset Features

Headset Multi-Function Button

Using the multi-function button you can answer calls and end calls using a combination of taps, double-taps or presses.

Headset Mute Button

The mute button mutes or un-mutes the headset microphone.

Headset LED Indicator

The LED indicator shows call status.

Base Visual Indicators

The ZūM Maestro USB™ Base Unit has five LEDs to indicate battery, call status, and other events.

Icon

| Status
---|---
|

Light On: Online

| Light On: Link between headset and base
|

Light Blinking: Searching for headset

| Light On: Microphone muted
|

Light Blinking: Battery Charging

| Light On: Full battery
|

Unknown battery status

Call Management

Making a Call, Answering a Call and Ending a Call

When the headset is on the base, if you want to make or answer a call, pick up the headset and put it on.

If the headset is already on your head, just tap the multi-function button to make a call or answer a call.

To end a call, you can either (1) tap the multi-function button, or (2) return the headset to the base.

TechNical Specifications

Operational

• Operating Environment: (0˚– +40˚)C; Up to 95% Rh noncondensing.
• Call Control: Multi-function button to answer a call, end a call, or reject a call. Docking the headset also answers and ends calls.
• Volume control and microphone mute: Controls on headset.
• Visual Indicator: LED indicates call status, pairing status and other events.
• Audio Indicators: Tones indicate incoming calls, low battery, volume level, microphone muting and other events.
• Sound Quality: DSP noise reduction; echo cancellation; tone control; wideband and narrowband audio.
• Recharging: While docked in the ZūM Maestro USB™ Base Unit.
• Wireless Standard: (CAT – IQ) US DECT and European DECT.
• DECT Range: For US DECT, up to 350 feet from ZūM Maestro USB™ Headset Base Unit to Headset. For European DECT, up to 120 meters from ZūM Maestro USB™ Headset Base to Headset.
• DECT frequencies: US DECT: 1.92 – 1.93 Ghz.
• EU DECT: 1.88 – 1.90 Ghz.
• Wearing-styles: Headband and ear hook. Microphone boom arm style: Long boom arm.
• Speaker(s): Wideband speaker.
• Microphone: Noise-canceling microphone.

Headset Battery

• Battery Type: Lithium Ion-polymer
• Battery Capacity: 300 mAh, typical
• Battery Talk Time: Up to 8 hours
• Battery Lifetime: Minimum 1000 charge cycles
• Battery Standby Time: At least 36 hours
• Operating Temperature Range: -20˚C to +60˚C
• Battery Charge Time: 20% charge in less than 20 minutes. 50% charge in less than 45minutes. Full charge in less than 3 hours.
• Battery Shelf Life: Headset battery holds charge for 6 months in the OFF state before recharge is required.

Headset Base Unit

• Dimensions: 3.8″ x 3″ x 4.7″ (97mm x 75 mm x 120 mm)

• Wireless Standard: (CAT – IQ) U.S. DECT and European DECT.

• Operating Environment: 32° – 104°F (0° – 40°C); Up to 95% Rh non-condensing.

• Recharge cradle: Fits supplied ZūM Maestro USB™ headset.

• Computer connections: Mini USB port to connect to computer, DC port for Power Adapter, Clear Dial tone switch, and
  Microphone Volume.

• Switch: Electromechanical switches. Clear dial tone switch and microphone volume level set manually

Important Safety Instructions

Please dispose of the Headset according to local regulations and recycle when possible.

• Do not dispose of as household waste.
• Use only the power cord specified in this manual.

FCC Declaration

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning
Any changes or modifications to this equipment not expressly approved by Spracht could void your warranty and your ability to operate the equipment.

RF Warning Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Note

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Certifications

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