zigbee MERCATOR Ikuu App Instructions

October 30, 2023
zigbee

zigbee MERCATOR Ikuu App Instructions
zigbee MERCATOR Ikuu App

If you require any assistance, you can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ), or via email at customercare@mercator.com.au

You can also visit ikuu.com.au to access troubleshooting guides and advice on how to get the most from your Mercator Ikuu products, such as guides on scenes and automation.

Set Up App

  1. Download the Mercator Ikuu app.
  2. Tap ‘create new account’ or log in to account’.
  3. Follow the in-app prompts and tap ‘OK’.

Connecting a Product to the Hub

  1. To pair a Mercator Ikuil Zigbee product to your hub, press the button on the side of the hub once (do not hold). The LED light will blink slowly.
  2. Activate your product’s pairing mode by following the ‘Connect to the App’ instructions below. Once in pairing mode, the hub will automatically detect the product and add it to the app.

Connect to t e App

To connect your in-line switch with dimmer to the app, you must first enter pairing mode. All Mercator Ikuli Zigbee products require an Mercator Ikuii Zigbee hub.

Activate Pairing Mode:

Option 1 : Press and hold the reset button on the unit for 5 seconds or until the switch indicator blinks rapidly.

Option 2 : Quickly press the push button switch

5 times followed by a 6th press and hold for
5 seconds or until the switch indicator blinks rapidly.

  • For circuits without an accessible light switch, use the isolating switch.
    Activate Pairing Mode

Connect to the App (Cont.)

Pairing Your Product:

If the product isn’t paired after completing the steps in ‘Connecting a Product to the Hub’, follow the steps below. Make sure your product is still in pairing mode.

  1. Open the Mercator Ikuli app. Make sure your hub’s Zigbee LED isn’t flashing. If it is flashing press the button on the side once. It should now stop flashing.
  2. Tap +> Add Device > Auto Scan. The discovery process will begin.
  3. When your product is discovered, tap ‘next’. 4. Once pairing is complete, you can edit your product’s name (optional).
  4. To finish the pairing process, tap ‘done’.
    Pairing Your Product

Voice Assistant Setup (Optional)

Google Assistant

  1. Open the google home app and sign in to your google account.
  2. Tap + and select Set Up Device > Have Something Already Set Up?
  3. Select Mercator IkuLi from the list or type Mercator Ikuu in the search bar.
  4. Type in your Mercator Ikuli login details.
  5. Tap Link Now > Authorise.

Amazon Alexa

  1. Open the Amazon Alexa app and sign in to your Alexa account.
  2. Tap More > Skills & Games.
  3. Search for Mercator Ikuu and tap ‘enable’.
  4. Enter your Mercator Ikull account details and tap `link now’.

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Want more Mercator Ikuu? Visit ikuu.com.au to explore our whole range of smart products!

Want more from your products? The Mercator Ikuu app can help you to customise your smart products any way you like. Detailed guides on these features can be found at www.ikuu.com.au.

  • Rooms
    Separate your products within the app for easy control based on their location.

  • Scenes
    Control multiple products from any room at the same time.

  • Automation
    Create triggers that allow products to complete actions automatically. These triggers can be based on time, sensors, or even other products.

  • Routines
    Use Mercator !kW.’ with other household products to create simple voice commands that trigger customised actions based on your daily activities.

  • Timers
    Use a range of scheduling and countdown timers that trigger actions.

  • Alerts
    Manage the kinds of alerts you receive from your products (e.g. security products).

  • Sharing
    Share access of your products with others.

  • In-App Customer Service
    Talk to our customer service team directly through the app if you have any issues.

For guides on using these features in the app and to see our broad range of smart products, visit www.ikuu.com.au

You can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ), or via email at customercare@mercator.com.au

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