Spracht HS-3010 ZuM Maestro USB Softphone Wireless Headset User Manual
- June 4, 2024
- Spracht
Table of Contents
Spracht HS-3010 ZuM Maestro USB Softphone Wireless Headset
Package Contents
Headset
-
Mic Mute
-
Headset Volume Up
-
Noise Canceling Microphone
-
Headset Status LED
-
Multi-Function Button
-
Headset Volume Down
Base Back and Front -
Charging Contacts
-
Page Switch
-
Mic Volume UP/DOWN
-
Power Adapter Jack
-
USB Port
-
Headset Volume UP/DOWN
-
Online Indicator
-
Audio Link Indicator
-
Mute Indicator
-
Battery Status
Specification
-
Product Dimensions
3 x 6.5 x 7.75 inches -
Item Weight
15.2 ounces -
Model Name
Wireless Headset -
Item model number
HS-3010 -
Form Factor
Over Ear -
Batteries
1 Lithium Polymer batteries required -
Connectivity Technology
Wireless
Product Description
Thank you for purchasing your ZūM Maestro USB™ Softphone Headset for calls over the internet via computer. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use.
ZūM Maestro USB headset features
- Wideband audio for exceptional sound quality
- Volume and mute controls
- Intuitive headset multi-function button for easy call handling
- LED and audio indicators
- Advanced hearing protection from sudden volume changes
- Noise-canceling microphone
ZūM Maestro USB Base Unit Features
- Headset docking cradle for recharging
- Visual call status indicators
- Visual wireless connection status indicators
- Mute indicators
- Battery indicators
- Voice-prompted configuration
- Volume adjustment
- Works with computers as a Softphone Headset (Skype, Skype for Business, and other VoIP applications)
SETUP
Connecting to a PC
Connect the Base Unit to a computer using the USB cable. Launch Skype,
Skype for Business, or another VolP application and choose ZūM Maestro USB” as
your audio device so you can use the headset’s Multi-Function button to
make/take calls.
Powering the Base
- Plug the power adapter into the DC jack on the base.
- Connect the power adapter to a wall power outlet.
Docking the Headset/Charging
- Press the Multi-Function button on the headset. The LED will light up for 2 seconds indicating it is powering on. Press the Multi-Function button again, or dock the headset on the Base Unit. Lift the headset: when the headset and base are connected, the Headset Paired LED will light up.
- When docked correctly , the headset battery will begin charging, if needed (the LED will flash while charging). Charge for 20 minutes or until the battery indicator on the base is steady green.
- To Clear the paired Base Unit and headset: Press the button marked R+ at the back of the base. The battery charging status light will flash 3 times to indicate successful un-pairing.
- To Re-pair with the headset: press and hold the PAGE button for 5 seconds. The headset paired light will flash to indicate the Base Unit is searching for the headset. Press and hold the headset mute button until the headset status LED flashes indicating the headset is in paired status. The connection will be successful when the LEDs shut off at the same time.
Warranty
Spracht warrants its products against defects or malfunctions in material and workmanship under normal use and service, With the exceptions stated below. This warranty lasts for one year from the original date of purchase. Coverage terminates you sell or otherwise transfer the product. In order to keep this warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying the product. Spracht shall (at its option) repair or replace a defective unit covered by this warranty, or shall refund the product purchase price. Repair, replacement with a new or reconditioned unit, or refund, as provided under this warranty, is your exclusive remedy. This warranty does not cover any damages due to accidents, misuse, abuse, or negligence. Spracht shall not be liable for any incidental or consequential damages. Some states do not allow limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. To make a warranty claim, the purchaser must obtain a return authorization number (RA) from Spracht (serial number and purchase date required) and then return the product to Spracht at the purchaser’s expense. A copy of the original dated receipt or shipping document must accompany the product.
To obtain a return authorization, see warranty on our:
- website www.spracht.com
- e-mail [email protected],
- Contact us at Spracht 974 Commercial Street, Suite 108 Palo Alto, CA 94303 USA
- Tel.: 650-215-7500
- Fax: 650-485-2453
For repair or replacement of a failed product, allow 4 to 6 weeks for processing and shipment. This warranty gives you specific legal rights, and you may also have other rights which vary from state to staff
FAQ’s
How is a Spracht headset configured?
For more than six seconds, press and hold the Multi-function button on the headset. The Headset’s LED will alternately flash red and blue when pairing mode is active. Navigate to the Bluetooth® feature on your device (smartphone, tablet, or computer). Open the “Bluetooth” menu and choose “discover” or “add”
What is a DECT wireless headset?
Although it also goes by the name “Digital European Cordless Telecommunications,” which makes sense given that the standard’s origins are in Europe, DECT stands for “Digital Enhanced Cordless Telecommunications.” To connect a cordless phone to a base station, wireless phone systems frequently employ this technique.
How does one employ Spracht?
Microphone Volume Control
Put the headphone on. Plug the Base Unit into a wall socket using an AC
converter. In order to connect to the computer, use the Mini USB cord. Open
the Skype or Skype for Business app and choose the ZM Maestro USBTM headset as
the audio device.
How secure are DECT headsets?
A very high level of security is guaranteed by dect standard security procedures. One of the most secure wireless technologies for civil usage, Dect is a recognized standard in 110 countries and is used by millions of users. Employees are very well protected against wireless infiltration whether they utilize Dect handsets or headsets.
What frequency is DECT operating at?
1880-1900 MHz, The 1880 to 1900 MHz range is where DECT is most frequently used. The most common DECT frequency allotment is utilized in Europe. Due to the unlicensed nature of this DECT spectrum and its unique technology, an operation is essentially interference-free.
Do all DECT phones work together?
The majority of DECT phones are also GAP compatible, allowing you to pair any compatible handset with any base unit. For instance, a Panasonic GAP handset would function with a BT GAP-compliant device.
What is a headset for a softphone?
Your laptop or desktop computer running VoIP software can be connected to a USB softphone headset, which can accept incoming calls to the office phone and computer-based conversations. When genuinely attempting to communicate a point of sale, many salesmen realize that they talk with their hands.
How do softphones function?
Instead of utilizing a traditional dial pad, calls are placed using desktop software, mobile apps, or web-based applications with a softphone. Softphone technology sends voice packets to the desired recipient via the speaker and microphone capabilities of your device.
Do softphones require headsets?
To access your softphone, you will need a VoIP phone headset that can connect to the device or devices you plan to use for that purpose. It won’t do to use a headset that only connects to desk phones. There are options for corded softphone headsets that can be connected to PCs, smartphones, and tablets.
What does Spracht’s softphone mean?
With a user-friendly interface, Spracht Direct is a desktop software solution that completely integrates your softphone and headset connectivity. The users can take advantage of increased mobility and the capacity to multitask while on a call thanks to the perfect integration between the audio device and the softphone.
Can a wireless headset be used with a softphone?
We advise a wireless headset with Bluetooth technology for the best softphone headset functioning. Bluetooth is a form of wireless technology that can simultaneously “trust” several devices
Is a headset necessary to utilize a softphone?
A softphone, on the other hand, suggests using a device other than a desk phone. Typically, an app is operating on a laptop or a smartphone. Only a speakerphone, which may have poor audio quality or distracting background noise, can be used to bypass a headset.
How can I link a DECT headphone to a computer?
The base station must be connected to the computer’s USB port and the PC option must be chosen in order to connect a DECT headset to the computer (ie: the LED indicator light next to the PC icon should be lit up)
Can a wireless headset be used with a softphone?
We advise a wireless headset with Bluetooth technology for the best softphone headset functioning. Bluetooth is a kind of wireless technology that can simultaneously “trust” several devices.
How do DECT headsets function?
This establishes secure communication and calls for several “handshakes.” After that, the discussion is highly safe since the headset converts voice into digital data, encrypts it, and only sends the encrypted data back to the base. While Bluetooth has 128-bit encryption, DECT has 64-bit encryption.