STAGE E7 Hero5 True Wireless Earbuds User Manual

June 6, 2024
STAGE

STAGE E7 Hero5 True Wireless Earbuds - logo E7 Hero5 True Wireless Earbuds
User Manual

SPECIFICATION

Bluetooth Version: 5.0 Audio codec: SBC, AAC
Driver size: 13mm Output power: 7mW
Playing time: Up to 40 hours Sound channel: Stereo
Impedance: 320 Frequency response: 20Hz to 20KHz
S/N Rate: >80dB (A-Weighted) Wireless distance: 10m
Earbud weight (each): 4.5g Battery charging time: Earbuds s 2 hours
Charging case: 41g Battery charging time: Charging case s 2 hours
Headphones battery capacity: 45mAh Charging case battery capacity: 500mAh

STAGE E7 Hero5 True Wireless Earbuds - figure 1

PACKAGE LIST

STAGE E7 Hero5 True Wireless Earbuds - figure 2

IMPORTANT NOTES

  1. Register your product on coolmetech.com to get an EXTRA three-month warranty for free.

  2. Before using the Stage Hero5 wireless earbuds, please charge both the case and earbuds.

  3. We provide three pairs of rubber ear tips (including the set installed on the earbuds), please choose the best fit for you.
    STAGE E7 Hero5 True Wireless Earbuds - figure 3And earbuds burn-in will eliminate the inconsistency of sound on left and right, enhancing bass and treble. All you have to do is continuously play music through the earbuds and it’s recommended to play for at least 30 minutes.

  4. There may be dust and wax on the earbuds after months of use which causes 40% of the issue of inconsistent sound, please clean the mesh cover and the ear tips often to keep the good sound quality. Please let them air dry after cleaning.
    STAGE E7 Hero5 True Wireless Earbuds - figure 4

  5. If the right and left earbuds don’t sync, please reset the earbuds.

  6. If the earbuds don’t charge, please clean the charging slot on the case and the contact face on the earbuds.
    STAGE E7 Hero5 True Wireless Earbuds - figure 5

WARNING

STAGE E7 Hero5 True Wireless Earbuds - figure 6 Step 1 Put the earbuds
Step 2 Rotate the earbuds into your ear. auricle side to fit snugly.

POWER ON

STAGE E7 Hero5 True Wireless Earbuds - figure 7

POWER OFF

STAGE E7 Hero5 True Wireless Earbuds - figure 8

Note

  1. When the charging case is at low power or out of power, the earbuds will not automatically power on/off, please power them on/off manually.
  2. Earbuds will automatically power off after 10 minutes if your devices are not within the paring range.

PAIR THE EARBUDS WITH YOUR PHONE

  1. Power on the earbuds
  2. Connect Stage Hero5 and turn on Bluetooth.

STAGE E7 Hero5 True Wireless Earbuds - figure 9

BATTERY

STAGE E7 Hero5 True Wireless Earbuds - figure 10

  1. Check your earbuds battery percentage on your devices
  2. You will hear a voice prompt every 4 min when the earbuds battery is below 16%.

TOUCH CONTROL

STAGE E7 Hero5 True Wireless Earbuds - figure 11

HOW TO RESET THE EARBUDS

If you can’t get the two earbuds synced, please reset the earbuds to solve the issue.

  1. Take the earbuds out of the charging case, long-press both earbuds for 5 seconds to power off.
    STAGE E7 Hero5 True Wireless Earbuds - figure 12

  2. Long press both earbuds and hold for 8 seconds until you hear the voice prompt ‘Disconnected’.
    Note: Please do not release your finger when you hear the power-on voice prompt, continue to press until 8 seconds. When you hear ‘Disconnected’, which means reset successfully.

  3. Pick up the earbuds and reconnect it to your device.

CHARGING

  1. Charging the Earbuds.
    STAGE E7 Hero5 True Wireless Earbuds - figure 14

  2. Charging the case.
    STAGE E7 Hero5 True Wireless Earbuds - figure 15

BASS BOOST/GAME MODE

  1. Tap 4 times (R/L). With more bass and low latency (<60ms) effect.
    ( Automatically return to music mode after power off ).

  2. It supports a transmission range of 35 feet, the signal will be interrupted if over 35 feet. 70 feet (Free space).

STAGE E7 Hero5 True Wireless Earbuds - figure 17

FAQ

Q: Is there latency when watching video from a laptop or mobile phone?
A:

  1. It depends not only on the earbuds, but also on the laptop, mobile phone, and apps.
  2. With the latest Bluetooth 5.0 and high sensitivity antenna, the latency is hardly noticed on 10S devices, such as iPhone and iPad.
  3. For Android and Windows devices, the latency may be noticed when using some apps, but can hardly be noticed while watching videos on YouTube.You can turn on game mode to minimize the latency.

Q: Why my earbuds don’t power on/off automatically?
A: The earbuds would not power off automatically when the case is at low power or out of power. Please recharge the case. And you can long-press for three seconds to power on and long press for four seconds to power off the earbuds.

Q: Will the Bluetooth mouse cause signal interference?
A: Probably, if your Bluetooth mouse and earbuds connect to the same device.

Q: What should I do if the sound only playing from one side?
A: Please try to reset the earbuds. [See ‘How to reset the earbuds]

Q: Will Stage Hero5 earbuds turn off automatically?
A: Yes, earbuds will tum off automatically after 10 minutes if not connected to any device.

Q: Why does signal interruption occur in some places, such as along railways, in airports?
A: They’re usually lots of cables underlying in the places mentioned above, so are more likely to produce electromagnetic interference and result in signal interruption. And if you are using a Bluetooth mouse while connecting the earbuds to your PC, it may have signal interference. If the earbuds cut in and out frequently during routine use, you may have a defective item. Please contact us. We will do our best to respond to all inquiries within 12 hours.

Q: My earbuds don’t charge, what can I do?

STAGE E7 Hero5 True Wireless Earbuds - figure 18STAGE E7 Hero5 True Wireless Earbuds - qr
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