HIBOY Titan Electric Scooter User Manual

HIBOY Titan Electric Scooter User Manual

Package Contents

• Carefully check package contents, if anything is missing or damaged, please contact Hiboy customer service for support: us.support@hiboy.com
  

• 2 x Screws

• Allen Wrench

• Charger
  

Product Overview

Speed Mode

Click “+” and “-“button to adjust Speed Mode( Mode1(ECO), Mode2(STD), Mode3(TURBO))

Pre-set the scooter

Pressing “M” button for 3 seconds to Setting Mode, and click “M” to switch the functions, and “+” “-” to adjust the parameter.

Mode.
P06| No function| DO NOT CHANGE
P07| Cruise Control| 0: no cruise; 1: cruise.

Stay for 6 seconds, and the pre-set will be done. Automatically exit the setting interface

Assembly

1. Take the scooter out of the box, unfold the scooter and tighten the folding mechanism as the picture.
   

2. Use a proper Allen Wrench to tighten the two screws of handlebar.

3. Loosen the folding mechanism (circle metal) to fold the scooter.
   

Riding Basics

Always wear a helmet and safety gear so to avoid falling and injury during the driving learning, as shown in the figure.

Preparation for riding

Prepare the product according to the instructions. Always wear a helmet and safety gear so to avoid falling and injury during the driving learning, as shown in the figure. Keep away from vehicles and crowded areas.

Riding

1. Click the power button to start your scooter
2. Click “+” and “-”button to adjust Speed Mode( Mode1(ECO), Mode2(STD), Mode3(TURBO))
3. Step on the deck of scooter and propel yourself, then press throttle lever to ride your scooter.

Handlebar Operation Instructions

1. Press the yellow button to start the ring bell
2. Press the red button to open the headlight
3. Use your left hand to operate the rear brake.
4. Use your right hand to operate the front brake.
5. Press the right thumb accelerator to control the speed when riding

Riding Notice

• Do not ride in the rain.
  

• Please keep a medium or low speed (５mph) when you ride through speed bumps, elevator door sills, bumpy roads or other uneven surfaces Slightly bend your knee to better adjust mentioned surfaces.
  

• Look out for doors, elevators and other overhead obstacles
  

• Do not accelerate when you go downhill.
  

• Do not press the throttle when walking with the scooter.
  

• Always steer clear of obstacles.
  

• Do not hang bags or other heavy stuff on the handlebar.
  

• Keep both feet on the deck all time.
  

Dangerous Actions (No Attempting!)

• Do not ride in traffic lanes or residential areas where vehicles and pedestrians are both allowed.
  

• Do not turn the handlebar violently during high-speed riding
  

• Do not ride in a ponding that is higher than 0.79 inches.
  

• Do not ride with anyone else, including children.
  

• Do not keep your feet on the rear mudguard.

• Do not touch the disc brake.
  

• Do not keep your hands away from handlebar.

• Do not try riding up or down stairs, and jumping over obstacles
  

Safety Instructions

The Hiboy Titan electric scooter is a leisure device. But once they’re in a public area, they’ll be seen as vehicles, subjecting to any risks faced by vehicles. For your safety, please follow instructions in the manual and traffic laws and regulations set forth by government and regulatory agencies.

• At the same time, you should understand that risks cannot be entirely avoided as others may violate traffic regulations and drive incautiously, and you’re exposed to road accidents just as when you’re walking or biking. The faster the scooter is, the longer it takes to stop. On a smooth surface, the scooter may slip, lose balance, and even result in a fall. Thus it is crucial that you use caution, keep proper speed and distance, especially so when you’re unfamiliar with the place.
• Respect pedestrians’ Right of Way. Try not to startle them while driving, especially children. When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your scooter to pass from their left (applicable to countries where vehicles drive on the right). When you ride across pedestrians, keep to the right at a low speed. When you drive across pedestrians, keep the lowest speed or getting off the vehicle.
• Closely follow the safety instructions in the manual. Hiboy shall not be liable for any financial losses, physical injuries, accidents, legal disputes and other interest conflicts resulted from actions that violate user instructions.
• Do not lend your scooter to whoever doesn’t know the operations. And when you do lend it to your friends, please take the responsibility to ensure he/she knows the operation and wears the safety gear.
• Check the scooter before every use. When you note loosen parts, low battery alerts, excessive wear, strange sounds, malfunctions and other abnormal conditions, stop riding.
• WARNING – Risk of Fire – No User Serviceable Parts.

Daily Care and Maintenance

Cleaning and storage

If you see stains on the scooter’s body, wipe them off with a damp cloth. If the stains won’t scrub off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with a damp cloth.

Notes: do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents to prevent dire damage. Do not wash the board with a high-pressure water spray.

During cleaning, make sure that the scooter’s turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result in electric shock or other major problems. When the scooter not in use, keep it indoors where it is dry and cool. Do not put it outdoors for a long time.

Excessive sunlight, overheating and overcooling accelerate the battery pack’s lifespan．

Battery maintenance

1. Use original battery packs, use of other models or brands may bring about safety issues;
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects to prevent short circuit which may result in battery damage or even injuries and deaths;
3. Use original power adapter to avoid potential damage or fire;
4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please follow local regulations to properly dispose used batteries.
5. After every use, fully charge the battery to prolong its lifespan.

Storage and Disposal

1. Please try to store the scooter in a cool and dry place between 14℉ and 104℉. In extremely humid environments the interior of the scooter may suffer condensation or even water accumulation, which may damage the battery rapidly. Devices are not intended for use at elevations greater than 2000 m above sea level Prolonged Exposure to UV Rays, Rain and the Elements May Damage the Enclosure Materials, Store Indoors When Not in Use.
2. In daily use, try to avoid recharging the scooter after completely exhausting the battery. If the battery is low, charge it as soon as possible.

Specifications

1. The height of the body: distance from the ground to the highest end of the body.
2. Description of the battery life: it is measured under the condition of full charge, a load of 150 lb, at 77°F , on a flat road without wind, and at a speed of 9.3mph. The real battery life will differ with different factors of the load, humidity, wind speed and operation habits.
3. The maximum allowable weight shall be kept within 220lb (driver and objects included)in any case. Consider an extra weight of the clothes or other accessories with us during the trip and the gravity generated by speed, the scooter will not support it if this load limit is exceeded.

Limited Warranty Statement

WARRANTY

1. Simple & efficient: Hiboy provides a straightforward warranty that is processed in the most hassle-free way possible
2. 30-Days Money Back: For 30 days after the date of purchase, return your undamaged / Unused Hiboy product and receive a refund for ANY REASON.
3. Up to 12-month warranty: We offer 12 months for the scooter and 6 months for the battery. We take care of quality-related issues with a REPLACEMENT PARTS.
4. Lifetime Technical Support: If you have any questions about your purchase, please feel free to reach us directly and we will gladly assist you!

RETURN

If you are unsatisfied with your purchase, Hiboy’s return policy allows you to return the product purchased on the Authorization channel within 30 days counting from the date of receipt of shipment, and request a refund from the Authorization channel for any reason. Please contact us immediately by us.support@hiboy.com for return address or return label.

Hiboy is not responsible for the shipping cost of the package returned by the customers themselves.

LIMITED PRODUCT WARRANTY

Hiboy warrants the original purchaser that your Hiboy product shall be free from defects in materials and workmanship under normal use for a period aforementioned.

Hiboy does not warrant the operation of the product will be uninterrupted or error-free.

Hiboy is not responsible for damage arising from failure to follow instructions relating to the product’s usage.

REMEDIES

If a hardware defect is found and a valid claim is received by Hiboy within the Warranty Period, Hiboy will, at its option and to the extent permitted by law, either (1) repair the product at no charge, using new or refurbished replacement parts or, (2) replace the product with a new or refurbished product. In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the products are sold by www.hiboy.com, and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

HOW TO OBTAIN WARRANTY SERVICE

A Warranty Service Order must be requested from Hiboy within Warranty Period from the date of receipt of shipment. To request a Warranty Service Order, contact Hiboy Service Team us.support@hiboy.com.

To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Hiboy. In accordance with applicable law, Hiboy may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service.period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

LIMITATION OF DAMAGES

Except to the extent prohibited by applicable law, Hiboy shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Hiboy has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Question & Answer

1. What if the E-Scooter arrived missing accessory or broken part?
   A: Please take a photo and send to Hiboy Support Team by sending email: us.support@hiboy.com And Hiboy Support Team will reply you soon and send correct accessory or part replacement.

2. What if the rear brake of the scooter doesn’t work well?
   A: You may please contact us for instructions of brake adjusting, or search “How to adjust rear brake of scooter” in YouTube for tutorial video as well.

3. Is that possible to replace some components for example the rear cover?
   A: Yes, please take a photo and send to Hiboy Support Team by sending email: us.support@hiboy.com And Hiboy Support Team will reply you soon.

4. Why the screen returns an error code like 2, 6, or 8 ? What should I do?
   A: Please contact Hiboy Support Team to remove the error code.

Error Code

2

| Overcurrent protection is detected inside the controller. Check whether the three-phase wire terminal and the Hall signal connector are in poor contact. After reconnecting the connector, if the state still appears, the controller or motor is damaged.

3

| The controller cannot start the motor correctly: check whether the three- phase wire terminal and the Hall signal connector are in poor contact, or the load is too heavy and the system startup time exceeds 2S, such as climbing or wheel jam. If the state still appears after reconnecting the terminals, the controller or motor is damaged.
4| Low battery voltage protection, under voltage protection
5| After the system is powered on, check whether the brake is working properly. If the brake signal is less than 0.75 volts for a long period of time, the brake has failed.
6| Check whether the connection is loose between the motor cable and the controller.
7| Power on the system to check whether the handlebar is out of control, or the handlebar signal is less than 0.75 volts. Or the customer turns the handle before the system works, and the fault can be removed after resetting.
8| Controller Error
A/10| Instrument and Controller Communication Error The yellow cable is not connected.
D/13| Controller program error or 5V error, check whether the brake signal is 5V short circuit.
F/15| Instrument and Controller Communication Error, the green cable is not connected. Or the communication protocol does not match.

If the 5-core wire connecting the instrument and the controller fails, the specific reasons may be as follows:

1. If the instrument cannot be turned on, the screen does not display. Possible causes: the main power cord between the controller and the battery is not connected well, or any one of the red, black and blue wires connected between the instrument and the controller has a problem.
2. If the instrument can be turned on, but it stops working after 3S. Possible cause: Any one of the green and yellow signal wires connecting the instrument and the controller is broken circuit.

Contact Us

Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your Hiboy scooter.

HIBOY INTELLIGENT INC 1822 E ROUTE 66 STE A339 GLENDORA, CA 91740

E-mail Service: us.support@hiboy.com

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HiboyUS
@hiboyscooter
www.hiboy.com

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