HIBOY Max 3 Electric Scooter 250W Motor User Manual

HIBOY Max 3 Electric Scooter 250W Motor User Manual

Package Contents

Carefully check package contents, if anything is missing or damaged, please contact Hiboy customer service for support: us.support@hiboy.com

• Allen Wrench

• Inflator

• 10 x Screws (2 spare screws included)

• Charger

Product Overview

Control Panel

Power Button** Press the button and hold for few seconds to turn on/off the scooter.

Battery Indicator** The power level is indicated by five power lights on the control panel.

Light** When the scooter is on, tap twice will turn on/off the front light, platform light and rear light.

Mode** S One-tap to change the riding mode 1 to 3.

Cruise Control** When the icon lights up, you have activated cruise control.

Assembly

1. Fold up the latch and insert into hole until you hear a sound.

2. Put the all 8pcs screws into the holes, then tighten the each screws properly.

ATTENTION:

One-step Folding latch:
You must make sure the folding latch is locked before riding.
Fold up the latch and insert into hole until you hear a sound.

Charging

Your scooter will be fully charged when the LED light on the charger

changes from red （charging） to green.
After a period of full charge, the charging will cut off automatically.
Even so, we still don’t recommend charging your scooter for a long time more than 24 hours at one time.
Do not connect the charger if the charging port is wet. Cover the charging port when not use.

Riding Basics

Always wear a helmet and safety gear so to avoid falling and injury during the driving learning, as shown in the figure.

1. Turn the power on, and check the electricity indicator.

2. Stand on the base with one foot and propel yourself with the other foot.

3. When the electric scooter begins to glide, put both feet on the deck and press the accelerator.
   The speed shall be kept above 3.1mph (5km/h) for starting the throttle.

4. Release the throttle and to reduce the speed slowly. Squeeze the brake lever for a sudden brake.

5. Tilt your body to the steering direction as you turn, and turn the handlebar slowly

Riding Notice

• Do not ride in the rain.

• Please keep a medium or low speed (５mph) when you ride through speed bumps, elevator door sills, bumpy roads or other uneven surfaces Slightly bend your knee to better adjust mentioned surfaces.
  

• Look out for doors, elevators and other overhead obstacles.

• Do not accelerate when you go downhill.

• Do not press the throttle when walking with the scooter.

• Always steer clear of obstacles.

• Do not hang bags or other heavy stuff on the handlebar.

• Keep both feet on the deck all time.

Dangerous Actions (No Attempting!)

• Do not ride in traffic lanes or residential areas where vehicles and pedestrians are both allowed.

• Do not turn the handlebar violently during high-speed riding

• Do not ride in a ponding that is higher than 0.79 inches.

• Do not ride with anyone else, including children.

• Do not keep your feet on the rear mudguard.

• Do not touch the disc brake.

• Do not keep your hands away from handlebar.

• Do not try riding up or down stairs, and jumping over obstacles

Safety Instructions

The Hiboy Max3 electric scooter is a leisure device. But once they’re in a public area, they’ll be seen as vehicles, subjecting to any risks faced by vehicles. For your safety, please follow instructions in the manual and traffic laws and regulations set forth by government and regulatory agencies.

• At the same time, you should understand that risks cannot be entirely avoided as others may violate traffic regulations and drive incautiously, and you’re exposed to road accidents just as when you’re walking or biking. The faster the scooter is, the longer it takes to stop. On a smooth surface, the scooter may slip, lose balance, and even result in a fall. Thus it is crucial that you use caution, keep proper speed and distance, especially so when you’re unfamiliar with the place.
• Respect pedestrians’ Right of Way. Try not to startle them while driving, especially children. When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your scooter to pass from their left (applicable to countries where vehicles drive on the right). When you ride across pedestrians, keep to the right at a low speed. When you drive across pedestrians, keep the lowest speed or getting off the vehicle.
• Closely follow the safety instructions in the manual. Hiboy shall not be liable for any financial losses, physical injuries, accidents, legal disputes and other interest conflicts resulted from actions that violate user instructions.
• Do not lend your scooter to whoever doesn’t know the operations. And when you do lend it to your friends, please take the responsibility to ensure he/she knows the operation and wears the safety gear.
• Check the scooter before every use. When you note loosen parts, low battery alerts, excessive wear, strange sounds, malfunctions and other abnormal conditions, stop riding.
• WARNING – Risk of Fire – No User Serviceable Parts.

Folding and Carrying

Make sure that the scooter’s turned off. To fold , unlock the latch and bend the lever, then, insert the buckle into the hole on the platform to fasten the lever and pedestal. To open, take out the buckle from the hole, erect the lever and lock the latch.

Hold the handlebar stem with either one hand or both hands to carry.

Daily Care and Maintenance

Cleaning and storage

If you see stains on the scooter’s body, wipe them off with a damp cloth. If the stains won’t scrub off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with a damp cloth.

Notes: do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents to prevent dire damage. Do not wash the board with a high-pressure water spray. During cleaning, make sure that the scooter’s turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result in electric shock or other major problems. When the scooter not in use, keep it indoors where it is dry and cool. Do not put it outdoors for a long time.

Excessive sunlight, overheating and overcooling accelerate the battery pack’s lifespan．

Battery maintenance

1. Use original battery packs, use of other models or brands may bring about safety issues;
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects to prevent short circuit which may result in battery damage or even injuries and deaths;
3. Use original power adapter to avoid potential damage or fire;
4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please follow local regulations to properly dispose used batteries.
5. After every use, fully charge the battery to prolong its lifespan.

Storage and Disposal

1. Please try to store the scooter in a cool and dry place between 14℉ and 104℉. In extremely humid environments the interior of the scooter may suffer condensation or even water accumulation, which may damage the battery rapidly. Devices are not intended for use at elevations greater than 2000 m above sea level Prolonged Exposure to UV Rays, Rain and the Elements May Damage the
   Enclosure Materials, Store Indoors When Not in Use.

2. In daily use, try to avoid recharging the scooter after completely exhausting the battery. If the battery is low, charge it as soon as possible.

3. Please charge the scooter every other month to preserve the battery

Disc Brake Adjustment

To adjust the disc brake sensitivity:

You need the H5 Allen wrench to loosen the screw on the rocker

• When the disc brake is too sensitive, rotate the disc brake rocker down a bit. Then, reinstall the screw back to the brake cable core to tighten.
• When the disc brake cannot stop, rotate the disc brake rocker up a bit. Then, reinstall the screw back to the brake cable core to tighten.

Notice: The disc brake may squeak when in use until it is broken in. This is normal and does not affect the brake’s function or performance.

To remove the disc brake noise,
First make sure the scooter is turned off. For easier operating, we suggest you put the scooter on the desk.

• Loosen two screws on the pump (not the screw on the rocker).
• Adjust the position of the disc brake pump to ensure that the brake disc is in the middle of the two brake pads.
• Keep the brake disc and brake pad not touching each other.
• Hold the disk brake pump in the desired position, then retighten the screws to the pump.

Specifications

1. The height of the body: distance from the ground to the highest end of the body.
2. Description of the battery life: it is measured under the condition of full charge, a load of 150 lb, at 77°F , on a flat road without wind, and at a speed of 9.3mph. The real battery life will differ with different factors of the load, humidity, wind speed and operation habits.
3. The maximum allowable weight shall be kept within 220lb (driver and objects included)in any case. Consider an extra weight of the clothes or other accessories with us during the trip and the gravity generated by speed, the scooter will not support it if this load limit is exceeded.

Limited Warranty Statement

30 DAY SATISFACTION GUARANTEED RETURN POLICY

If you are unsatisfied with your purchase, Hiboy’s return policy allows you to return the product purchased on the Authorization channel within 30 days counting from the date of receipt of shipment, and request a refund from the Authorization channel for any reason.

Note: Express shipping cost is non-refundable.
For the return request, Hiboy is not responsible for lost packages due to the carrier, or products received that cannot be verified. Received products that have damage determined to have been caused by the end-user may be subject to denial of the return request.

TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET:

1. A Return Merchandise Authorization (RMA) must be requested from Hiboy within 30 days from the date of receipt of shipment. To request an RMA, contact Hiboy Service
   Team at us.support@hiboy.com.

2. The cost of return shipping will be borne by the customer.

3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.

4. Returned product must be in good physical condition (not physically broken or damaged).

5. All accessories originally included with your purchase must be included with your return.

6. If you return a product to Hiboy, (a) without an RMA from Hiboy(b) without all parts included in the original package, Hiboy retains the right to refuse delivery of such return.

LIMITED PRODUCT WARRANTY

Hiboy warrants the original purchaser that your Hiboy product shall be free from defects in materials and workmanship under normal use for a period aforementioned.
Hiboy does not warrant the operation of the product will be uninterrupted or error-free.
Hiboy is not responsible for damage arising from failure to follow instructions relating to the product’s usage.

REMEDIES

If a hardware defect is found and a valid claim is received by Hiboy within the Warranty Period, Hiboy will, at its option and to the extent permitted by law, either (1) repair the product at no charge, using new or refurbished replacement parts or, (2) replace the product with a new or refurbished product. In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the products are sold by www.hiboy.com, and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

HOW TO OBTAIN WARRANTY SERVICE

A Warranty Service Order must be requested from Hiboy within Warranty Period from the date of receipt of shipment. To request a Warranty Service Order, contact Hiboy Service Team us.support@hiboy.com.

To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Hiboy. In accordance with applicable law, Hiboy may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service.period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

LIMITATION OF DAMAGES

Except to the extent prohibited by applicable law, Hiboy shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Hiboy has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Question & Answer

1. What if the E-Scooter arrived missing accessory or broken part?
   A: Please take a photo and send to Hiboy Support Team by sending email: us.support@hiboy.com And Hiboy Support Team will reply you soon and send correct accessory or part replacement.

2. Is the tire replaceable and how to replace the tire?
   Yes, the tire is replaceable. Please contact Hiboy support team for more information or search the video “How to replace the pneumatic tire?” in YouTube instead.

3. Is that possible to replace some components for example the rear fender?
   A: Yes, please take a photo and send to Hiboy Support Team by sending email: us.support@hiboy.com And Hiboy Support Team will reply you soon.

4. What if the rear disc brake of the scooter doesn’t work well?
   A: You may please contact us for instructions of brake adjusting, or search “How to adjust rear brake of scooter” in YouTube for tutorial video as well.

5. What should I do when I hear an unusual noise coming from the rear wheel?
   A: It usually means your disc brake tilt and cause friction noise. Please see Disc Brake Adjustment page. If you still have problem, contact us for more information.

6. Why the screen returns an error code?
   A: If you see any error code below, Please contact Hiboy Support Team to remove the error code.
   E1 – Motor Hall Failure
   E2 – Accelerator Failure
   E3 – Motor Blocking Protection Failure
   E4 – MOS Failure
   E6 – Controller/Instrument Communication Failure
   E7 – Battery Overvoltage Protection
   E8 – Motor Overcurrent Protection
   E9 – Brake Failure

Contact Us

Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your Hiboy Max3

HIBOY INTELLIGENT INC
1822 E ROUTE 66 STE A339
GLENDORA, CA 91740
E-mail Service: us.support@hiboy.com

@Hiboy_Official
hiboyus
@HiboyUS
HiboyUS
WWW.HIBOY.COM

References

• Electric Scooters & Electric Bike | Personal Electric Vehicles | Hiboy

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