PROZIS Lacrosse and Spike Massage Ball Set User Manual

Lacrosse and Spike
Massage Ball Set

MASSAGE BALL SET
User Manual
Warranty Statement

V.1 05/2021

Prozis is a registered trademark of PROZIS.COM, S.A.

Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.

NOTE: The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals

Legal compliance statement

Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support

The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycle bins.

Safety warnings

DANGER!

• This equipment is intended for personal use only and not for medical or commercial use.
• It cannot be a substitute for medical Chronic complaints and symptoms may be made worse. It must not be used in particular for massaging babies, infants, helpless people, or animals.
• Do not use the appliance on swollen, burned, inflamed, diseased, or injured parts of the When in doubt, seek medical advice:
• If you are pregnant;
• If you have a cardiac pacemaker, artificial joints, or electronic implants;
• If you suffer from a serious illness or have had surgery to the upper part of your body;
• If you suffer from thrombosis;
• If you are experiencing pain with an undiagnosed cause;
• If you suffer from one or more of the following illnesses and complaints: circulatory disor­ders, varicose veins, open wounds, bruises, broken skin, venous inflammation.

If you experience any pain or discomfort during the massage, stop immediately and contact your doctor before using the equipment again.

• Always check the equipment for worn or damaged parts before and after each use. Do not use if damaged. Follow instructions and use only as intended.
• This equipment is not designed to be used by people (including children) with limited physical, sensory or mental capabilities or people without adequate experience and/or understanding unless they are supervised by someone responsible for their safety or are instructed by them on how to use the equipment.
• Children must not play with the equipment.
• Cleaning and user maintenance must not be performed by children without supervision.
• Keep the equipment out of the reach of children.
• Incorrect training can cause health injuries, so please make sure you use the training equipment properly.

User manual

PACKAGE CONTENTS

• 1 x Lacrosse ball
• 1 x Spike ball
• 1 x Mesh carrying bag
• 1 x Instruction sheet

PRODUCT OVERVIEW (SEE PAGE 2)

1. Lacrosse massage ball
2. Spike massage ball

Lacrosse massage ball

Weight: 150 g
Size: Ø64 mm
Maximum load: 180-200 kg

Spike massage ball

Weight: 70 g
Size: Ø75 mm
Maximum load: 180-200 kg

Maintenance and cleaning

Cleaning
Do not use aggressive or abrasive cleaning agents to clean this equipment, as they can damage it.
Wipe the equipment with a soft damp cloth or a paper towel.

Storage
When no longer using the equipment, store it in a dry environment, protected from dust and direct sunlight.
Store the equipment inside the original case provided.

INSTRUCTIONS

How to use

1. Neck
2. Chest
3. Shoulder blades
4. Lower back
5. Hips
6. Glutes
7. Feet

Warranty statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are cov­ered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS

This document contains the terms and conditions of Prozis’ warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-profession­al purposes.

WARRANTY PERIOD

Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and respective deliv­ery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during repair time.

CONSUMABLES

The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is caused by faulty design, materials, or production.

HOW TO MAKE A CLAIM

If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information are also provided at the end of this warranty.

Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.

WARRANTY REPAIRS

Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS

The following situations are not covered by this warranty:

1. Any wear and tear of parts and components resulting from normal product use.
2. Cracks, dents, scratches, and other types of surface damage that only affect the prod­uct’s appearance.
3. Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
4. Use and storage of the product not complying with user manual instructions.
5. Opening of the product by a third party who is not authorized to proceed to its repair.
6. Altering or changing parts or components, whether internal or external.
7. Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
8. Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
9. Use of the product in the context of a business, occupation, or commerce.
10.  Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport, and component costs.

The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with, or modified in any way.

LIMITED RESPONSIBILITY

Prozis cannot be held responsible for indirect damage or loss due to usage of the product.

WHAT TO DO?

To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:

PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal

CONTACTS

Prozis is always available for additional clarification through their customer service communication channel at www.prozis.com/support.

Zona Franca Industrial
Plat 28 – Pavilhão K – Mod 6
9200-047 Caniçal, Madeira

References

• Prozis – Official Store | Exceed Yourself!
• Prozis – Official Store | Exceed Yourself!
• Customer Service

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