PROZIS Pulse Electric Muscle Stimulator Pack User Manual
- June 4, 2024
- PROZIS
Table of Contents
PROZIS Pulse Electric Muscle Stimulator Pack
OVERVIEW
Prozis is a registered trademark of PROZIS.COM, S.A. Prozis reserves the right to adjust or modify the product or any of the associated documenta-tion in order to ensure its suitability for use, at any time and without prior notice.
NOTE : The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals
Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycling bins.
Safety warnings
DANGER! This symbol, when combined with the note Danger, means high risk. Failure to observe this warning may lead to injury to life and limb.
DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES
- The device must be switched off while attaching or removing the gel pads. Otherwise, there is a risk of electric shock.
- Please keep out of reach of children and of any person who may not be capable of using it on their own.
CAUTION! This symbol highlights dangerous situations that can lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device.
TO PREVENT HARM OR DAMAGE FROM HAPPENING TO USERS OR OTHERS, MAKE SURE TO COMPLY WITH THE FOLLOWING REQUIREMENTS.
- If you experience symptoms such as rash, redness, or itching, stop using the device imme-diately and consult a doctor.
- Do not use it over areas with sensitive or damaged skin.
- Do not use it along with electronic medical devices and never repair or modify it.
PACKAGE CONTENTS
- 1 × Gel Pad Set
PRODUCT OVERVIEW (SEE PAGE 2)
1. Gel Pad
MAINTENANCE AND CLEANING
Storage:
Store in a space free from water or humidity of any kind, and, away from high
temperatures and direct sunlight.
INSTRUCTIONS
Make sure the device is switched off when attaching or replacing the gel pads.
- Remove the blue plastic film from the enclosed electrode Gel Pad.
- Place Gel Pad on the back of the control unit.
- Remove the transparent plastic film and the device is ready to be used.
Note : Avoid wrinkling the stickers. Remove any air bubbles below the sticker surface by pressing them toward the edges.
Warranty Statement
All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for
final consumers. This warranty is valid exclusively for consumers who purchase
the product for non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production
defects for a
2-year period, counting from the date of initial purchase by a consumer and
respective delivery,
or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during
repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s
consumable components, such as batteries, is not covered by this warranty
unless the malfunction is caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this
warranty, please contact Prozis customer service via the communication
channels provided on the Prozis website, and follow the provided instructions
or recommendations. Contact and technical assistance information is also
provided at the end of this warranty. Any claims made regarding this warranty
will only be valid if proof of purchase is presented by the original customer.
This proof of purchase may be the original invoice or receipt, as long as it
includes information regarding the date of purchase and the product’s model
name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This
warranty does not apply to any repairs, or damage caused directly by such
repairs, that have impacted or caused the damage that is the subject of the
respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:
- Any wear and tear of parts and components resulting from normal product use.
- Cracks, dents, scratches, and other types of superficial damage that only affect the product’s appearance.
- Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
- Use and storage of the product not complying with user manual instructions.
- Opening of the product by a third party who is not authorized to proceed to its repair.
- Altering or changing parts or components, whether internal or external.
- Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
- Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
- Use of the product in the context of a business, occupation or commerce.
- Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.
The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to paymentof labor, transport and component costs. The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.
LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service
via the communication channels provided on the Prozis website, and follow the
provided instructions and recommendations. Send back the product inside its
original packaging, including all accessories and documentation, to the
following address:
PROZIS
Rua do Cais nº 198 4830-345 Póvoa de Lanhoso Braga – Portugal
CONTACTS
Prozis is always available for additional clarification through their customer
service communication channel at
www.prozis.com/support
References
- Prozis – Official Store | Exceed Yourself!
- Prozis – Official Store | Exceed Yourself!
- Customer Service