PROZIS Squish Slow Juicer User Manual

: June 4, 2024
: PROZIS

Table of Contents

PROZIS Squish Slow Juicer
Safety warnings
- DANGER! RISK OF INJURY
PACKAGE CONTENTS
PRODUCT OVERVIEW
Maintenance and cleaning
INSTRUCTIONS
- How to use:
ASSEMBLY
USING YOUR JUICER
TROUBLESHOOTING
Warranty Statement
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

PROZIS Squish Slow Juicer

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.

NOTE:
The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals.

Legal compliance statement

By means of this document, PROZIS declares that the Prozis Squish Slow Juicer is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses. Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support
To avoid any impact on the environment or on human health due to dangerous substances present in electrical and electronic devices, the end users of such devices are expected to understand the meaning of the symbol consisting of a crossed-out waste container. Do not dispose of electrical and electronic equipment along with the unsorted household waste. Dispose of it separately and properly instead.
The packaging that protects the device against transport damage is made of non-pol-luting materials that can be disposed of via local recycling bins.
The parts of the device that come into contact with food are suitable for food products.

Safety warnings

DANGER
This symbol, in combination with the note “Danger”, means high risk. Failure to observe this warning may lead to injury to life and limb.

DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES

Packing materials are not toys. Children must not play with the packing materials. There is a suffocation risk.
This appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction.
Children must not play with the device.
The appliance and its cable must be kept away from children.
Check the appliance for visible external damage before use. Do not operate an appliance that has been damaged or dropped.
All repairs must be performed by Prozis. Improper repairs may put the user at risk. It will also void the warranty.
Defective components must always be replaced with original replacement parts. Safety requirement compliance can only be ensured if original replacement parts are used.
Risk of injury if the appliance is used incorrectly! Use only as instructed. NEVER use the appliance near flames, a hot plate or a heated oven.
Install the appliance as close to a power outlet as possible. Make sure the power cord plug is easily accessible in an emergency, and that there is no risk of tripping over the cord. Do not let the cord hang over the edge of a table or counter.
This appliance is intended for use in private households and not suitable for commercial purposes, such as: staff kitchen areas in stores, offices, and other working environments, farmhouses, hotels, motels, and other residential-type environments or bed and breakfast-type environments.
Seek to have defective plugs and/or cables replaced as soon as possible by our customer service department to avoid the risk of injury.
The appliance must only be connected to correctly installed and earthed power sockets. Make sure the power rating for your local power supply matches the details on the appliance’s rating plate.
To avoid potential risks, damaged power cables must be replaced by Prozis, its customer service department or a similarly qualified person.
Do not expose the appliance to rain, and never use it in damp or wet environments.
Make sure the power cable never becomes wet during use.
Never immerse the device structure in water or other liquids! There is a risk of potentially fatal electric shock if residual moisture comes into contact with components during operation.
Always grasp the plug when handling the power cord. Do not pull the cord and never touch the power cord with wet hands. This can result in either short circuit or electric shock.
Do not place the appliance, any furniture items or similar objects on top of the power cord, and take steps to ensure that it cannot become jammed or caught in any way.
Do not open the appliance housing nor attempt to repair or modify the appliance. If the housing is opened or any improper modifications are made, you risk a potentially fatal electric shock and the warranty will be voided.
Protect the device from water drops or spray. Do not place liquid-filled containers (e.g., flower vases) on or near the appliance.
Unplug the appliance when not in use, while being assembled or disassembled, when unattended, after use, and before each cleaning.
All detachable parts must be completely dry after cleaning, and only then assembled.

DANGER! RISK OF INJURY

Make sure the appliance is completely assembled before using it for the first time.
Do not allow children to use the appliance as a toy.
Always unplug the appliance before assembling it or removing any accessories.
After using the appliance, always make sure that the on/off switch is in the “OFF” (“O”) position. The motor must come to a complete stop before you begin disassembling the appliance.
Sharp blade! Always use the food pusher. Never place your fingers or any objects inside the opening. This can lead to serious personal injury or serious damage to the appliance. If pieces of fruit or vegetables cannot be removed with the pusher, switch off the appliance, unplug it and open it.
Check that the lid is firmly closed before use.
Do not place your fingers or any objects inside the opening of the juicer while in operation. If food gets lodged in the opening, use the food pusher or another piece of fruit or vegetable to push it down. If this is not possible, switch off the motor and disassemble the juicer to remove the rest of the food.
Do not push food down using your hands,a spoon, a chopstick or a paperclip, etc. Use only the food pusher when the appliance is connected to the power supply.
Thoroughly clean all surfaces that come into contact with food before using the appliance for the first time.

CAUTION

This symbol highlights dangerous situations that can lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device. To prevent harm or damage from happening to users or others, make sure to comply with the following requirements.

Never operate the appliance if placed on soft materials, such as carpets. Blocking the air inlets/outlets at the bottom of the appliance can lead to overheating and a fire hazard!
Do not operate this appliance using an external time switch or a separate remote-control system.
Never leave the appliance unattended during operation.
Do not operate the appliance when empty.
Make sure the appliance, the power cable and the plug do not come into contact with heat sources such as hot plates or flames.
Do not use the appliance outdoors.
Operate the appliance only with the original accessories supplied.
Do not place ice cubes or deep-frozen foods inside the appliance. Thaw any frozen ingredients before use until you can pierce them with a fork.
Carry the appliance only by its base.
Always make sure the juicer lid is securely fastened in place before starting the motor. Do not loosen the clamps while the juicer is running.

PACKAGE CONTENTS

1x Prozis Squish Slow Juicer
3x Strainers
1x Juice container
1x Residue container
1x Cleaning brush
1x Quick Guide

PRODUCT OVERVIEW

PROZIS-Squish-Slow-Juicer-fig-1

Food pusher
Jar lid
Grinding head
Fastener
Power switch
Motor unit
Jar
Waste outlet
Juice outlet
Juice outlet cover
Juice container
Waste container
Small cleaning brush
Frozen food strainer
Juice strainer
Jam strainer
Buffer plate

Maintenance and cleaning

Cleaning:
Switch the product off, remove all plugs and wait until it cools down completely before cleaning! To detach any attachments and for easier cleaning, switch on the device and run it empty for about 30 seconds. If the jar lid cannot be easily detached, please perform and repeat the following operation two or three times:
Press Reverse—OFF—ON at the same time, and hold and rotate the jar lid to detach it. Once you’re finished extracting the juice, pour some water into the jar lid to clean it so that it will be easier to detach.

CAUTION!
Do not turn the power switch straight from “I” to “R” or from “R” to “I” at any time during operation. If necessary, first press the power switch to the “O” position and bring the unit to a complete stop, then turn the power switch from “I” to “R” or from “R” to “I”.

Remove the food pusher, then push the clasp outward to release the jar lid. Then, turn the jar lid anti-clockwise to remove it. Detach the strainer and the grinding head from the jar. If detaching the grinding head proves difficult, place the jar on a stable surface and hold the grinding head with one hand, then push the axis with the other hand to detach it.
Empty the waste container, and then clean the jar lid, the grinding head, the strainer, the jar, and the waste container under running water. To clean the strainer, wash its concave surface under running water with the small cleaning brush several times, and then the whole strainer can be cleaned.

CAUTION!
The strainer is sharp, so be careful while cleaning it. Do not use a metal sponge to clean it, as it will damage the machine. If you need to clean the waste outlet thoroughly, you must pull the buffer plate out of the waste outlet and then clean it using a small cleaning brush. Wipe the outside of the motor unit using a damp cloth. Never immerse the motor unit in water. Do not use aggressive or abrasive cleaning agents or materials such as scouring milk or steel wool to clean the components. They can damage the upper surface of the appliance! Dry all the parts and assemble them before storing the appliance in a dry place. The juice container can be stored inside the waste container.

Make sure moisture does not enter the product while cleaning to prevent damage to the product and related repairs.

STORAGE:
Allow the appliance to cool down completely and make sure it’s clean before storing it. When no longer using the device, store it in a dry environment, protected from dust and direct sunlight. Store your appliance inside the original case provided.

INSTRUCTIONS

How to use:

DESCRIPTION
The low-speed juicer is a unique system in which fresh juice comes from squeezing instead of grinding. This allows the juice to keep its pure color, natural flavor, nutrients, and vitamins. The juice will flow into your glass from the juice spout, and the pulp will be collected in the pulp container. When using the juicer, the pulp container and the juice container must be pre- assembled. Details are described below.

INITIAL USE

Unpack the device and place all the parts on a horizontal surface.
Soak all detachable parts and accessories in warm, soapy water, and rinse them. Never immerse the motor in water for cleaning, to avoid the risk of electric shock.
Correct assembly will be described in detail in the sections below.
Before assembly, make sure the power cord is unplugged from the outlet and the power switch is in the “O” position.

NOTES BEFORE USE:

Prepare all necessary ingredients according to their characteristics:

FIBROUS INGREDIENTS: Fibrous ingredients must be cut into slices that are 3–5 cm long and 1.5–2 cm thick.
LEAFY VEGETABLES AND FIBROUS INGREDIENTS (such as celery, wild celery, etc.): Cut the stems of the ingredients into 3–5 cm long slices and then roll up the leaves of the ingredients tightly.
FRUIT WITH HARD PITS: Stone fruit should be chopped. Peaches, plums, mangoes, apricots, and jujube cores should not be placed in the juicer to avoid any malfunction.
INGREDIENTS WITH THICK/HARD SKIN: These must be peeled before being placed in the juicer for processing.
FROZEN INGREDIENTS: These should only be used after thawing. Never place ice in the juicer. Notes regarding the frozen food strainer:
The frozen food strainer can only be used to make frozen dishes using deep-frozen bananas and blueberries.
Before processing them, thaw the frozen ingredients, ensuring they can be pierced with a fork.
Add the ingredients gradually, every 5 seconds or so.
Do not process ingredients that have not been thawed.
Do not push the ingredients into the jar lid using excessive force.
The frozen food strainer cannot be replaced with the juice strainer or the jam strainer while the juicer is operating.

ASSEMBLY

Securely assemble the buffer plate.

The buffer plate must be securely fitted to the waste outlet each time the device is cleaned.

Before operating, check the buffer plate and make sure it is securely mounted in the waste outlet: see page 3, fig.B1.Add the jar, making sure the waste outlet is positioned correctly. The jar must be assembled securely in the correct position, otherwise, the device will not operate (B2).
Then, select the strainer based on what you want to make, and then place it in the jar: see page 3, fig. C1. There are three strainers available to select from a juice strainer, a jam strainer and a frozen food strainer. After that, place the grinding head in the jar, making sure it is correctly placed on the shaft of the motor unit (C2). NOTE: The three strainers cannot be changed while the device is operating. The juice strainer is used to extract juice, the jam strainer is used to make ketchup only, and the frozen food strainer is used to make frozen dishes. Select the appropriate strainer based on what you require.
Assemble the jar lid correctly. First, add the jar lid, making sure the ” ” symbol aligns with the same ” ” symbol on the jar: see page 3 fig. D1. Then, turn the jar lid clockwise until the ” ” symbol on the jar lid aligns with the ” ” symbol on the jar. (D2). After that, press the clasp inward to lock the jar lid tightly (D3). The jar lid must in the correct position, otherwise, the device will not work. Finally, add the food pusher to the jar lid (D4).
Place your juice container below the juice outlet and the waste container below the waste outlet: see page 3, fig. E. The Juicer is now ready to operate. Note: When you need to move the whole appliance, please hold it by the motor unit instead of the jar lid to avoid accidents.

USING YOUR JUICER

Before plugging the power cord into the outlet, make sure the power switch is in the “O” position. The power switch has three settings: “I” indicates “ON”. Push the power switch to the “I” position to activate the motor and start juicing. “O” indicates “OFF”. Press the power switch to the “O” position to switch off the machine. “R” stands for reverse rotation, which is only used when something is stuck and needs to be removed.
Make sure the juice container and the waste container are placed in the correct position.
Cut fruit and vegetables into smaller pieces, e.g., carrots should be cut into thin slices 15 mm×15 mm before being placed in the machine.
NOTE:
- Please remove any pits before juicing.
- Do not process coconut, sugarcane or similarly hard food, as this may damage the motor.
- Processing hard fruit or fibrous and starchy vegetables is not recommended.
- The peel and pits should be removed from oranges, lemons, grapefruits, and melons.
Add fruit or vegetables at an even pace. Do not load food too quickly and do not load too much food at a time.
NOTE:
Use the food pusher to remove any blockage should the jar lid be blocked by ingredients.
Connect the appliance to the power supply, and then press the power switch to the “ON” position. The appliance will start working. After a few minutes, the juice will drain out.
If the machine becomes stuck while operating, first press the power switch to the “O” position and then press the reset switch at the bottom of the unit: see page 3, fig. F.Leave the power switch in the “R” position for a few seconds and then try to operate the device again. If the reverse function is not working, switch off the machine and reassemble following the instructions given. Once reassembled, try switching on the machine.
Once the juice container is full (maximum capacity is 400 mL) or once you have finished juicing, switch the power switch to the “O” position and empty the juice container and the waste container before continuing.

NOTE:

The maximum operating time should be less than 15 minutes. There should be a minimum rest time of 30 minutes between two continuous cycles.
Do not add too much food at a time. While operating, and once the juice container is full, you should stop the appliance and empty the waste container before the next cycle.
While operating, if the interlock switch between the jar lid and the motor unit is disconnected, the motor will stop to avoid any danger.
When extracting juice, the waste should be removed as quickly as possible so that the jar, the grinding head and the jar lid can be easily separated.
Once finished, enjoy your juice in time to get the best flavor. Any unused juice should be stored in the refrigerator.

CAUTION!

Do not turn the power switch straight from “I” to “R” or from “R” to “I” at any time during operation. If necessary, first press the power switch to the “O” position and bring the unit to a complete stop, then turn the power switch from “I” to “R” or from “R” to “I”.
Do not operate the unit while empty to avoid damaging the grinding assembly (including the grinding head and the strainer).
Do not place your fingers or any foreign objects inside the feed opening while the device is operating.

TROUBLESHOOTING

Some issues that arise can be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

PROBLEM	CAUSE	SOLUTION
The appliance is not working	The appliance not plugged in	Insert the plug

into the wall outlet
The wall outlet is not energized| Check the fuses and the circuit breaker

Warranty Statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are cov-ered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-profession-al purposes.

WARRANTY PERIOD

Prozis guarantees the product is to remain free from material and production defects for a 3-year period, counting from the date of initial purchase by a consumer and respective deliv-ery, or for longer if legally established by the applicable national law. In the event that repair is required, this 3-year period is suspended during repair time.

CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is caused by faulty design, materials or production.

HOW TO MAKE A CLAIM

If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information is also provided at the end of this warranty. Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.

WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS
The following situations are not covered by this warranty:

Any wear and tear of parts and components resulting from normal product use.
Cracks, dents, scratches, and other types of surface damage only affect the product’s appearance.
Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
Use and storage of the product not complying with user manual instructions.
Opening of the product by a third party who is not authorized to proceed to its repair.
Altering or changing parts or components, whether internal or external.
Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
Use of the product in the context of a business, occupation or commerce.
Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport and component costs. The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY

Prozis cannot be held responsible for indirect damage or loss due to usage of the product.

WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:

PROZIS