PROZIS 1711905711 Smart Balance Board User Manual

: June 1, 2024
: PROZIS

PROZIS 1711905711 Smart Balance Board

Important Information

PROZIS is a registered trademark of PROZIS.COM, S.A.

PROZIS reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.
NOTE: The most recent version of this product’s user manual can be found at www.prozis. com/user-manuals

Legal Compliance Statement

By means of this document, PROZIS declares that the Smart Balance Board is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses.

Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support

To avoid any impact on the environment or human health due to dangerous substances present in electrical and electronic devices, the end users of such devices are expected to understand the meaning of the symbol consisting of a crossed-out waste container. Do not dispose of electrical and electronic equipment along with unsorted household waste. Dispose of it separately and properly instead.

The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycling bins. The recycling code is used to identify various materials for recycling. The code consists of the recycling symbol – which is meant to reflect the recycling – and a number which identifies the material.

Symbol The product and packaging materials are recyclable, dispose of it separately for better waste treatment. The Triman logo is valid in France only.

FCC INFORMATION TO THE USER
FCC ID: 2AW22-PRZ2201007
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Safety Warnings

Make sure to familiarize yourself with the product before preparing it for use and using it for the first time. To do so, carefully read the following instructions for use and the important safety notes. Use the product only as described and for its intended purposes. Keep these instructions in a safe place. Make sure to include all documentation when passing the product on to others.

Intended Use
The Balance Board was developed as a training device for deeper muscle groups, joint mobilization, and balance improvement.
This product will help you improve your balance, coordination, focus, stability, stamina, and strength. The device is intended for personal use only. Do not use it for medical or commercial purposes.

DANGER! This symbol, when combined with the note Danger, means high risk.
Failure to observe this warning may lead to injury to life and limb.

DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES

Packing materials are not toys. Children must not play with the packing materials. There is a suffocation risk.
This product may be used by children 8 years and up as well as by persons with physical, sensory or mental impairments or lacking experience and knowledge, when supervised or instructed in the safe use of the product and understanding the associated risks.
Children must not play with the device.
Cleaning and user maintenance must not be performed by children without supervision.
Keep the product and its cord out of the reach of children.

DANGER! RISK OF ELECTRIC SHOCK!

Make sure the charging cable cannot be damaged by sharp edges or hot points. Do not wrap the charging cable around the appliance.
Never make any modifications to the product. In case of malfunction, repairs are to be carried out by qualified personnel only.
Do not attempt to connect the device to an outdoor outlet. Use only indoor AC/DC adapters to charge the device.

DANGER! BUILT-IN BATTERY

The product is powered by a lithium-ion rechargeable battery.
There is a risk of explosion if batteries are not handled properly.
The batteries are not designed to be replaced.
When using the device, do not expose it to temperatures over 40ºC.
Damage to the battery could cause an explosion and/or fire.
Do not dismantle, open, or shred the battery.
Do not expose the battery to heat or fire. Store the device away from direct sunlight.
Do not short-circuit the battery.

DANGER! RISK OF INJURY

Only use this product for its intended purpose. Misuse may lead to injury. Use this product according to these instructions only. Do not attempt to modify the product in any way.
Do not use the device if there is visible damage to it or to the charging cable.
Always consult your physician before beginning your workout program. Make sure you are physically fit to use it.
Always remember to warm up before exercising and train according to your current fitness level. Overexertion and overtraining may lead to serious injuries. If you find yourself experiencing any discomfort, pain, weakness, or fatigue, stop training immediately and contact a physician.
Safe training requires ample room. Perform the exercises away from objects and other people to ensure everyone’s safety. Before using the equipment, make sure your surroundings are free from any potential interference.
Pregnant women should only use the equipment after consulting their physician.
Do not exceed the maximum recommended load.
Always use the product on flat and smooth surfaces.
Do not use the equipment near stairs or steps.

DANGER TO AND FROM PETS AND LIVESTOCK

Electrical devices can represent hazard to pets and livestock. In addition, animals can also cause damage to the device. For this reason, you should keep animals away from electrical devices at all times.

CAUTION! This symbol highlights dangerous situations that can lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device.

To prevent harm or damage from happening to users or others, make sure to comply with the following requirements.
CAUTION! RISK OF MATERIAL DAMAGE

Protect the product from dirt, moisture, and overheating, and only use it in dry environments.
Do not expose the equipment to temperatures over 40ºC/104ºF or below -20ºC/-4ºF.
Do not use aggressive or abrasive cleaning agents.
The appliance should not be dropped.

Do NOT use outdoors. FOR INDOOR HOUSEHOLD USE ONLY.

PACKAGE CONTENTS

1 x Balance Board
1 x Quick Guide

PRODUCT OVERVIEW

LED to indicate its activity and battery status
USB-C charging port
Smart Sensor

MAINTENANCE AND CLEANING

Cleaning:

Switch the product off and remove all plugs before cleaning!
Do not use aggressive or abrasive cleaning agents or materials such as scouring milk or steel wool to clean the components. They can damage the upper surface of the appliance.
Protect the device from water drops and water spray. Only use a clean, dry cloth for cleaning the device and never use any corrosive liquids. Use a slightly damp cloth and a mild cleaning agent to remove any stubborn dirt.
Make sure moisture does not enter the product while cleaning to prevent damage to the product and related repairs.

Storage:

When no longer using the product, store it in a dry environment, protected from dust and direct sunlight.
If the product is not to be used for a long period of time, make sure to recharge it on a regular basis to maintain battery performance.
Store your equipment inside the original case provided.

Charging Instructions

To charge the device, plug a USB charging cable into a USB power adapter (not included) and into the product’s charging port. Then connect it to a power outlet.

The device’s LED will remain steadily red to indicate that it is charging and will light up green once fully charged. When the battery is low, it will blink red.

How To Use

www.prozis.com/fitnesstracker

This product is app-controlled.

Scan the QR code to download the app from the Apple App Store or the Google Play Store.
You can also download the app from our website: www.prozis.com/fitnesstracker

Sign in to the app.

Pairing the product with a mobile device

Your Balance Board is in suspension mode. Long-press the center of the smart sensor for a few seconds to switch it on.
The LED should be blinking red and green, indicating it has entered pairing mode.
Open the Prozis Go app, press the device button displayed at the bottom of your dashboard screen, and then press “+” to add a device. Select the intended device and follow the instructions.
Once a connection is established, the product will blink blue three times.
On the app, you can choose different workout activities according to your fitness goals or preferences.

Reset

Once you pair the Balance Board with your smartphone, it will be locked to that device. To reset, long-press the center of the smart sensor for about 10 seconds. While doing so, the LED should be blinking blue, and when it’s over, the LED should blink in three colors.

Types Of Exercise

Caution

Check the Prozis Go app for more information about workout activities. Remember that you should use the Balance Board with the Prozis logo facing you; otherwise, the sensor will not work properly.

TROUBLESHOOTING

Some issues that arise may be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

PROBLEM	CAUSE	SOLUTION
The device is not responding.	The battery is drained.	Recharge the battery

Warranty Statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS

This document contains the terms and conditions of Prozis’ warranty for final consumers.

This warranty is valid exclusively for consumers who purchase the product for non-professional purposes.

WARRANTY PERIOD

Prozis guarantees the product is to remain free from material and production defects for a 3-year period, counting from the date of initial purchase by a consumer and respective delivery, or for longer if legally established by the applicable national law.

In the event that repair is required, this 3-year period is suspended during repair time.

CONSUMABLES

The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is caused by faulty design, materials or production.

HOW TO MAKE A CLAIM

If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information is also provided at the end of this warranty.

Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.

WARRANTY REPAIRS

Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS

The following situations are not covered by this warranty:

Any wear and tear of parts and components resulting from normal product use
Cracks, dents, scratches, and other types of superficial damage that only affect the product’s appearance.
Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
Use and storage of the product not complying with user manual instructions.
Opening of the product by a third party who is not authorized to proceed to its repair.
Altering or changing parts or components, whether internal or external.
Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
Use of the product in the context of a business, occupation or commerce.
Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport and component costs.

The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY

Prozis cannot be held responsible for indirect damage or loss due to usage of the product.

WHAT TO DO?

To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.

Send back the product inside its original packaging, including all accessories and documentation, to the following address:

PROZIS
Rua do Cais nº 198 4830-345 Póvoa de Lanhoso Braga – Portugal