PROZIS Dual USB Car Charger User Manual

: June 6, 2024
: PROZIS

PROZIS Dual USB Car Charger

Dual-USB-Car-Charger

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.

The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals

Legal compliance statement

By means of this document, PROZIS declares that the Prozis Chargr Car Charger is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses.

Prozis will always be available for any additional clarification through our customer support communication channels, available at www.prozis.com/support

To avoid any impact on the environment or human health due to dangerous substances present in electrical and electronic devices, the end users of such devices are expected to understand the meaning of the symbol consisting of a crossed-out waste container. Do not dispose of electrical and electronic equipment along with unsorted household waste. Instead, dispose of it separately and properly.

The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycle bins.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Safety warnings

DANGER! This symbol, when combined with the note Danger, means high risk. Failure to observe this warning may lead to injury to life and limb.

DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES

Packing materials are not toys. Children must not play with the packaging materials. There is a suffocation risk.
This device is not intended for use by people (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless when supervised or instructed concerning the use of the device in a safe way, and understanding the hazards involved.
Children must not play with the device.
Cleaning and maintenance must not be performed by children without supervision.
Keep the device out of the reach of children.

CAUTION! This symbol highlights dangerous situations which may lead to minor to moderate injuries, damage, malfunction and/or destruction of the device.

To prevent harm or damage from happening to users or others, make sure to comply with the following requirements.

Always check the device for visible external damage before use. Do not use the device in case of damage.
Never open the device or attempt to carry out any repairs yourself.
Do not allow any liquids or moisture to enter the device.
Never subject the device to extreme heat or humidity, especially when storing it in a car. If the car is stationary for a longer time in hot weather, exposed to direct sunlight, high temperatures can occur in the car interior. In such a case, electrical and electronic devices are best removed from the vehicle.
Whenever detecting a burning smell or smoke coming from the charger, immediately disconnect it from the auxiliary power outlet.

User manual

PACKAGE CONTENTS

1 × Chargr – Car Charger
1 × Quick Guide

PRODUCT DESCRIPTION

Product-Description

Connection points
USB-C port
QC3.0 USB port

CLEANING AND MAINTENANCE

Always disconnect the device from the power outlet when it’s not in use and before cleaning.
To avoid irreparable damage to the device, make sure no moisture enters the device during cleaning.
When cleaning the components, never use aggressive or abrasive cleaning agents or materials such as scouring milk or steel wool. These can damage the surface of the device.
If necessary, clean the device with a soft, dry cloth. Use a lightly moistened cloth and a mild detergent to remove stubborn dirt.

STORAGE

The temperatures inside the vehicle can reach extreme values in both summer and winter. To prevent heat damage, do not leave the device inside the vehicle.
When no longer using the device, store it in a dry environment, away from dust and direct sunlight.
Store your device in the original packaging.

HOW TO USE:

Start your car.
Plug the USB car charger into your car’s auxiliary power outlet.
Connect the device you want to charge to one of the charger’s USB outputs using an appropriate USB cable. Your device will now be charged.

Notes:

Some cars can provide power to the auxiliary outlet even when the car is not started. This means your car battery will be drained if the charger is left in the socket while the car is not in use.
The charger is equipped with a fuse. To prevent damage to your car or your mobile device, this fuse will break in case of power overload.

TROUBLESHOOTING

Some issues that arise may be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

PROBLEM	CAUSE	SOLUTION

The connected device will not charge (the charging indicator LED does not light up).| No connection to the car’s auxiliary power supply.| Check if all plugs are correctly in place.
Depending on the type of vehicle, it is possible that the ignition must be switched on first.| Turn on the ignition.
The fuse is defective.| Check the state of the fuse and replace it if necessary

Warranty statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS

This document contains the terms and conditions of Prozis’ warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-professional purposes.

WARRANTY PERIOD

Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and respective delivery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during repair time.

CONSUMABLES

The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is caused by faulty design, materials or production.

HOW TO MAKE A CLAIM

If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.

WARRANTY REPAIRS

Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS

The following situations are not covered by this warranty:

Any wear and tear of parts and components resulting from normal product use.
Cracks, dents, scratches, and other types of superficial damage that only affect the prod- uct’s appearance.
Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
Use and storage of the product not complying with user manual instructions.
Opening of the product by a third party who is not authorized to proceed to its repair.
Altering or changing parts or components, whether internal or external.
Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
Use of the product in the context of a business, occupation or commerce.
Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport and component costs.

The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY

Prozis cannot be held responsible for indirect damage or loss due to usage of the product.

WHAT TO DO?

To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:
PROZIS Rua do Cais nº 198 4830-345 Póvoa de Lanhoso Braga – Portugal