PROZIS 1645355204 2Cook 2 In 1 Frying Pan User Manual

User Manual
Warranty Statement
V.1 04/2021

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.
NOTE: The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals

Legal compliance statement

Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support
The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycle bins.
The parts of the device that come in contact with food are suitable for food products.

Safety warnings

DANGER! This symbol, when combined with the note Danger, means high risk. Failure to observe this warning may lead to injury to life and limb.

• Never leave the food unattended while cooking.
• Prozis cookware is not intended for use by people (including children) with physical, sensory, or mental impairments or lacking experience and knowledge, unless when they are supervised or instructed in the safe use of the product, and understand the risks involved. Children must not play with the product.
• Be careful near the stove and use a lid or splatter guard to prevent burns caused by splashing or hot steam.
• Hot cookware should be placed on heat-resistant surfaces only.
• Do not add cold water, ice, or fully frozen food items directly into a hot pan, as this could cause a steam eruption and lead to burns or other injuries to users or bystanders.
• Be especially cautious in this regard when the pan contains hot oils used during cooking, as steam eruptions are possible when elements containing water are brought into contact with hot oil.
• Do not combine cookware to make a double boiler. These pieces are not designed for that purpose and such use could result in steam-related burns or other injuries to users or bystanders.
• Using your pan for deep frying is not recommended.
• Never leave the handle of your pan sticking out over the edge of the hob.
• Never put a hot pan on the floor or near the edge of a kitchen surface.
• Place hot pans at the back of the work surface to allow them to cool down safely.
• The use of oven gloves when holding handles and knobs is recommended.
• In the event of a pan fire, switch off the heat and place a fire blanket or dampened towel over the pan, and leave it for 30 minutes before removing.
• Exercise care when cooking with oil. Do not overfill the pan. Avoid using high-heat temperatures.

User manual

PACKAGE CONTENTS

• 1 × Prozis 2Cook – 2-in-1 Frying Pan
• 1 × Quick Guide

PRODUCT OVERVIEW (SEE PAGE 2)

1. Ergonomic handle
2. Grill surface
3. Flat surface
4. Non-stick coating

Maintenance and cleaning

First-time use:
Remove all labels from the pan. Wash it with hot water and detergent, rinse well, and dry with a soft cloth.

Cleaning instructions:

• This product is not suitable for the dishwasher.
• Soak the pan for a few minutes before washing.
• Remove food deposits with a nylon scourer or brush.
• Wash the pan in hot soapy water, rinse and dry thoroughly.

Never use metal utensils as these can cause damage to the non-stick coating of the cooking surface.

INSTRUCTIONS

How to use
Suitable for:

| Electric Stove
---|---
| Ceramic Stove
| Gas Stove
| Halogen Stove

Warranty statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS

This document contains the terms and conditions of Prozis’ warranty for final consumers. This warranty is valid exclusively for consumers who purchase the product for non- professional purposes.

WARRANTY PERIOD

Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and respective delivery, or for longer if legally established by the applicable national law. In the event that repair is required, this 2-year period is suspended during repair time.

CONSUMABLES

The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is caused by faulty design, materials, or production.

HOW TO MAKE A CLAIM

If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information are also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.

WARRANTY REPAIRS

Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS

The following situations are not covered by this warranty:

1. Any wear and tear of parts and components resulting from normal product use.
2. Cracks, dents, scratches, and other types of surface damage only affect the product’s appearance.
3. Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
4. Use and storage of the product not complying with user manual instructions.
5. Opening of the product by a third party who is not authorized to proceed to its repair.
6. Altering or changing parts or components, whether internal or external.
7. Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
8. Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
9. Use of the product in the context of a business, occupation or commerce.
10. Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport, and component costs.
The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with, or modified in any way.

LIMITED RESPONSIBILITY

Prozis cannot be held responsible for indirect damage or loss due to usage of the product.

WHAT TO DO?

To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documents- station, to the following address:

PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal

CONTACTS
Prozis is always available for additional clarification through their customer service communication channel at www.prozis.com/support.

Zona Franca Industrial
Plat 28 – Pavilhão K – Mod 6
9200-047 Caniçal, Madeira

References

• Prozis – Official Store | Exceed Yourself!
• Prozis – Official Store | Exceed Yourself!
• Customer Service

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