PROZIS Spiky 3 In 1 Self Massage Kit User Manual

: June 6, 2024
: PROZIS

Table of Contents

Legal compliance statement
Safety warnings
PACKAGE CONTENTS
PRODUCT OVERVIEW (SEE PAGE 2)
INSTRUCTIONS
Warranty statement
EXCLUSIONS
LIMITED RESPONSIBILITY
References
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Download This Manual (PDF format)

SPIKY
3 In 1 Self Massage Kit
User Manual
Warranty Statement
V.1 04/2021

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.
NOTE : The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals

Legal compliance statement

**** Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support
The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycle bins.

Safety warnings

DANGER! This symbol, when combined with the note Danger, means high risk.
Failure to observe this warning may lead to injury to life and limb.
DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES

This product is not intended for use by people (including children) with physical, sensory or mental impairments or lacking experience and knowledge, unless when they are supervised or instructed in the safe use of the product, and understand the risks involved.
Children must not play with the device.
Packing materials are not toys. Children must not play with the packing materials. There is a suffocation risk.
Cleaning and maintenance must not be performed by children without supervision.
Keep the device out of the reach of children.
To prevent harm or damage from happening to users or others, make sure to comply with the following requirements.
This product is intended for personal use only. Do not use it for business or medical purposes. It cannot be a substitute for medical treatment. Chronic complaints and symptoms may be made worse.
Do not use it for massaging babies, infants, helpless people or animals.
Do not use it over open wounds, sores, or rashes, nor over swollen, red, infected or inflamed areas or skin eruptions.
Seek medical advice if:
you are pregnant;
you have a cardiac pacemaker, artificial joints, or any other implant with metal or electronic components;
you’re undergoing any treatment or if you had surgery recently;
you suffer from thrombosis;
you’re experiencing the pain of unknown origin;
you have one or more of the following conditions and complaints: circulatory system diseases, varicose veins, open wounds, bruises, broken skin, or phlebitis (vein inflammation).
Stop using the device if you’re feeling sick or unwell or if any other complaints arise.
Check the equipment for worn or damaged parts before and after each use. Do not use it if it’s damaged.
Poor training techniques can lead to injuries. Use this equipment properly and warm up before working out.

User manual

PACKAGE CONTENTS

1 x Prozis Spiky – 3 in 1 self-massage kit: foam roller/ massage stick / massage ball
1 x Quick guide

PRODUCT OVERVIEW (SEE PAGE 2)

Foam roller
Massage stick
Massage ball

Maintenance and cleaning

Do not use aggressive or abrasive cleaning agents. They can damage the equipment.
Gently wipe using a damp cloth or paper towel.
Storage
When no longer using the product, store it in a dry environment, protected from dust and direct sunlight.
Store your equipment inside the original case provided.

INSTRUCTIONS

How to use

Warranty statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and respective delivery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is
caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS

The following situations are not covered by this warranty:

Any wear and tear of parts and components resulting from normal product use.
Cracks, dents, scratches, and other types of surface damage only affect the product’s appearance.
Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
Use and storage of the product not complying with user manual instructions.
Opening of the product by a third party who is not authorized to proceed to its repair.
Altering or changing parts or components, whether internal or external.
Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
Use of the product in the context of a business, occupation or commerce.
Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport and component costs.
The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY

Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:
PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal
CONTACTS
Prozis is always available for additional clarification through their customer service communication channel
at www.prozis.com/support