R-TEC RJ45 Integration Support Apple HomeKit Instruction Manual
- June 6, 2024
- R-TEC
Table of Contents
- R-TEC RJ45 Integration Support Apple HomeKit Instruction Manual
- Integration Support – Apple® HomeKit
- Example Voice Commands
- Integration Instructions
- HomeKit Troubleshooting:
- How to Remove Locations from the R-TEC Automation® App
- Finding the Apple Home app on iPhone, iPad, or iPod devices
- Frequently Asked Questions
- Frequently Asked Questions
- Read More About This Manual & Download PDF:
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
R-TEC RJ45 Integration Support Apple HomeKit Instruction Manual
Integration Support – Apple® HomeKit
HomeKit – Your home at your command.
With the Home app, you can easily and securely control your HomeKit
accessories from all your Apple devices. Turn off the lights, see who’s at the
front door, adjust your
living room shade, turn up the music and so much more. The Home app makes all
your connected devices work harder – and smarter – for you.
About Apple
HomeKit Apple HomeKit works with the R-TEC Hub to take control of your window
treatments with your voice and Siri.
No matter which compatible accessories you choose, the Home App makes it easy
to set up and control all of them, all from one place.
G etting Started
Before connecting Savant to your R-TEC Hub, please ensure the R-TEC Hub and
window treatments are working. In order to control your window treatments with
your voice, you will need the following:
- R-TEC Hub already setup and working
- R-TEC Automation® App and account
- Working window treatments with your R-TEC Automation® App
- Apple® HomeKit account and a compatible Siri device
The R-TEC Hub is a rich integration that supports discrete window treatment
control and features a two-way communication system offering real time window
treatment position and battery level status. The R-TEC
Hub supports Ethernet Cable and Wireless Communication for home integration
using the RJ45 port conveniently located on the back.
Controlling Your R-TEC
Automation® Window Treatments Through Siri To create a seamless experience for
hands free voice activation, consider the natural way you and your family
would call a shade on any Siri enabled device. You may want to consider
changing the name from Shade 1 to Living room Shade in your R-TEC Automation®
App.
Scene Control
HomeKit allows you to set customized scenes to activate multiple devices,
ensuring your window treatments and other smart home compatible devices all
work together.
Group Control
Another method of operating window treatments through HomeKit is through
rooms.
The Home App groups accessories by room, so you can easily control devices in
any part of your house with a tap or a click.
These rooms need to be set up in the Home App, rooms created in the R-TEC
Automation® App are not transferred over to Home App.
Once that room has been created in the Home App, triggering it to operate, is
as simple as asking Siri to open / close that room.
Percentage Control
An individual window treatment or group can be sent to any percentage of
openness. The percentage will be based on the programmed limits on the motor.
A shade that is completely raised to its upper limit is at 0%, while a shade
that is completely lowered to its lower limit is at 100%.
Example:
- To move an individual shade only a little down, simply say “Hey Siri, set Bedroom Shade to 22%.”
Quick Tips
Siri responds to names created in the R-TEC Automation® App. Avoid using the
word drapery or shade in the R-TEC Automation® App description.
Example: Shade 1. This will conflict when you say open all shades. If you have
changed the name of your shade in your R-TEC Automation® App, please ensure
you force close the R-TEC Automation® App, then reopen the App. Open the Apple
Home App tocheck the names migrated to Apple Home.
Example Voice Commands
| Voice Command | Expected Window Treatment Movement or Response |
|---|---|
| Close / Open |
Treatment will close / open to top or bottom |
limit
Close / Open
Set
Close / Open
|
Treatment will move to the called percentage. 100% is open. 0% is closed.
Integration Instructions
Initial Set Up
How to Operate the Window Treatments from the Home App
How to Create a Scene in the Home App
How to Customize a Scene from your R-TEC Hub
How to Customize your Home App
Siri Expected Responses
HomeKit Troubleshooting:
If you have failed to pair your R-TEC Hub to the R-TEC Automation® App or
HomeKit, you may need to first remove the location in the Home App.
Here are the steps to clear the locations out of the apps.
How to Remove Locations from the R-TEC Automation® App
How to Remove Locations from the Home App
Finding the Apple Home app on iPhone, iPad, or iPod devices
In some cases the Apple® Home App may not be installed on your phone. Follow below steps install the Home App.
Enable the HomeKit Privacy on your iPhone
In some cases, the user doesn’t allow the Apple HomeKit on your phone, and it
doesn’t allow you pair your R-TEC Hub with the R-TEC
Automation® App. If you are facing a kind of issue, please follow the steps
below.
Stuck on HomeKit – Can’t Delete the Home from your HomeKit App
In some cases, the Apple HomeKit doesn’t allow you to delete the home from
the Home App. In order to delete the home from your HomeKit App, you need to
reset your device completely and try again.
Can’t use or scan the QR Code using HomeKit App
In order to use the HomeKit App in your devices, you need make sure that
the Two-Factor Authentication is ON. If not, you can’t use your
Home App to control any treatments. Follow the steps below in order to confirm
that your Two-Factor Authentication is “ON” in your device.
Pair the R-TEC Hub from the Home App
It is possible to use the Home App as an alternative option to be provisioning the R-TEC Hub on the Wi-Fi and then start the configuration on the R-TEC Automation® App.
Frequently Asked Questions
Q: What Does “HomeKit” mean for the R-TEC Hub?
A: R-TEC Automation window treatments can be operated by talking to Siri in
your home if you have the
R-TEC Hub connected to your Router via Lan or Wi-Fi and the free R-TEC
Automation® App installed on an iOS device using iOS11.3 or higher with Apple®
HomeKit. Also, you can send the commands to your
window treatment operating any HomeKit-enabled products outside the home
talking to Siri requires fourth Generation Apple TV or Homepod. For more
information on HomeKit, visit https://support.apple.com/en-us/HT204893.
Q: Can I control my window treatments via Siri from anywhere?
A: Siri will only operate the window treatments if you are connected via local
Wi-Fi. Alternatively set up a Home
Pod, Apple TV or iPad as a home hub to grant you access to remotely control
your HomeKit devices.
Q: What Apple hardware / software is required for HomeKit?
A: An iPhone®, iPad®, or iPod® touch with iOS 11.3 or later is required for
HomeKit. You can check your iOS version in Settings > General > About >
Version.
For remote access, you’ll need to have a third generation or later Apple TV
with software version 7.0 or later in your home or a Homepod Device. Follow
the steps here to make sure you have a supported Apple TV or
Homepod: https://support.apple.com/en-us/HT200008 or
https://www.apple.com/homepod/.
Remote access through Apple TV may require you to log out of iCloud® and log
back in on your Apple TV.
Tip: Siri® will be more responsive if you set the “Sleep After” setting to
“Never” in Settings >. If you have any other issues setting up Apple TV,
please contact Apple Customer Support.
Frequently Asked Questions
Q: What R-TEC Automation® hardware/software is required for HomeKit?
A: An R-TEC Hub is required, as well as the latest version of iOS R-TEC Automation® App.
Q: Do the R-TEC Hub with HomeKit features work with non-Apple smartphones & tablets (Android™)?
A: The R-TEC Automation® App for the R-TEC Hub is available for Android. However, Android devices do not have Siri and do not support third party HomeKit apps.
Q: Can everyone in the home use Siri from their own iOS device?
A: Using the HomeKit App, you can share control with family and friends. And
get notifications about the activity in your home so you never miss a thing.
For more information on HomeKit, visit https://support.apple.com/en-
us/HT204893. Frequently Asked Questions
Q: How do I find the Apple Home App on iPhone OS 12.4.3 or below?
A: If your R-TEC Automation® App fails or with a message saying “ERROR”, there
is issue to connecting with your R-TEC Hub with HomeKit.
Please ensure your R-TEC Hub is removed from the HomeKit App and try again. Go
to the HomeKit App (this App is on your iOS device whether you have used it or
not), select the house icon in the upper left
corner of the home screen, select ‘Home Settings’, select ‘Hub Location’ (Hub
location is automatically added to ‘Home’ when pairing in app), scroll down
and select ‘Remove Home’. Go back to the R-TEC
Automation® App and start from the beginning.
If you want to start from the beginning, please ensure that you are pressing the “P” button on the back of the R-TEC Hub to repair it again either from R-TEC Automation® App or from HomeKit App.
After remove, the R-TEC Hub from Home App, press and hold the “P” button on
the back of the
Hub until the LED becomes green. Then, release the button. To get the Hub on
pairing mode to repeat the paring process.
Frequently Asked Questions
Q: Where is the HomeKit QR Code Located on the R-TEC Hub?
A: The HomeKit QR code is located on the bottom of the Hub. The house icon in
the top left of the QR code represents the Home App for HomeKit.
If the QR scan fails, you will be prompted to enter the setup code. This code
is the eight-digit number located in the top right of the QR code.
Q: How to identify if my phone device is connected to a 2.4Ghz or 5Ghz?
A: When you use the HomeKit QR code to pair the R-TEC Hub, the app shows you if you are not connected to the proper network.
Still have Questions?
For questions about R-TEC Automation® products, contact our in-house experts
at 866.985.3423.
Email us at [email protected]. For Technical Support, contact
Apple at 1.800.275.2273 (US) or 1.800.263.3394 (Canada).
Read More About This Manual & Download PDF:
References
- Connecting to App Store
- Identify your Apple TV model - Apple Support
- Add an accessory to the Home app - Apple Support
- HomePod - Apple