PROZIS Mini Quaik Muscle Massage Gun User Manual

: June 6, 2024
: PROZIS

Table of Contents

PROZIS Mini Quaik Muscle Massage Gun
Safety Warnings
PACKAGE CONTENTS
CLEANING AND MAINTENANCE
STORAGE
INSTRUCTIONS
OPERATING INSTRUCTIONS
Massage methods
Troubleshooting
Warranty Statement
CONTACTS
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

PROZIS Mini Quaik Muscle Massage Gun

Safety Warnings

Packing materials are not toys. Children must not play with the packing materials. There is a suffocation risk.
This product may be used by children 8 years and up as well as persons with physical, sensory or mental impairments or lacking experience and knowledge, when supervised or instructed in the safe use of the product and understanding the associated risks.
Children must not play with the device.
Cleaning and maintenance must not be performed by children without supervision.
Keep the device out of the reach of children.
Check the device for visible external damage before use. Do not operate the device if it has been damaged or dropped.
Do not immerse the device in water, and keep it away from liquids and any heat sources. Keep the heat vent free from dust and debris.
Do not expose the motor to dripping or splashing water. Be careful with liquid-filled objects, etc.
Use only the provided USB cable to charge the device.
Do not alter the device.
Do not unscrew the screws, or attempt to disassemble the device or modify it in any way.
Do not touch the product or the USB cable with wet hands.
This device must not be used over injured areas without previously consulting a doctor.
This device must only be used over dry, clean skin. It may be used over your clothes, and should be gently pressed and used for about 60 seconds.
Do not use over any areas above the neck, or over any hard, bony or sensitive parts of your body. Use the device only over soft tissue, without producing any pain or discomfort.
Be careful not to allow any hair to get caught between the device and the massage head.
Do not massage bruised areas or open wounds. Discontinue the use of the device should you experience any signs of abnormal pain or discomfort.
Stay alert, watch what you are doing and use common sense while operating the device. Do not use the massage device when you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating the device may result in serious personal injury.
Frequent high-speed and high-pressure stimulation over the same area will cause abrasion. In case of pain or if you cannot adapt to the device, please stop using it immediately.
Don’t overuse it. Switching off the equipment after one hour is recommended. You can resume its use after a 30-minute break.

Note: Do not allow your fingers, hair, or other parts of your body to come close to the bar and the back of the vibrating head as they may get caught.

Do not touch this area without a massage head installed.
Do not touch this area while the device is running.

NOT SUITABLE TO USE THIS DEVICE
Do not use a massage gun without your doctor’s consent in any of the following situations:

If you’re pregnant, suffer from diabetes-related complications (such as neuropathy or retinal damage) or migraines, if you have a pacemaker, if you have had surgery recently (such as a joint replacement surgery), if you suffer from epilepsy, disc herniation, spine curvature disorders, slipped vertebrae or spinal rigidity, if you have an IUD, any prostheses or any health problems.

These contraindications do not mean you are not able to use vibration or training equipment, although we recommend consulting a doctor before doing so. Ongoing research focuses on the impact of applying vibration for specific medical conditions. This is likely to reduce the type of contraindications mentioned above. Practical experience has shown that the inclusion of vibration in a treatment regimen is in many cases also a therapeutic recommendation. This must be done with the advice of a doctor, an expert or a physical therapist.

PACKAGE CONTENTS

1 x Prozis Mini Quaik
1 x Round Head
1 x Flat Head
1 x Jade Head
1 x Fork Head
1 x USB Charging Cable 1 x Quick Guide

CLEANING AND MAINTENANCE

Switch off the device and remove all plugs before cleaning!
Wipe the surface of the device with a slightly damp towel, then dry it with a soft cloth. Never wipe the bottom charging socket with a wet towel.
Do not use aggressive or abrasive cleaning agents or materials such as scouring milk or steel wool to clean the components. They can damage the upper surface of the device!
Protect the device from water drops and water spray.
Make sure moisture does not enter the device while cleaning to prevent damage to the product and related repairs.

STORAGE

Place the equipment inside the original box for storage, or when traveling for a long period of time.
Keep the device away from liquids or heat sources. Keep the vent free of dust and debris. When no longer using the device, store it in a dry environment, protected from dust and direct sunlight.
Store in a dry, well-ventilated location, free from corrosive gases. It should be stored at no less than 25 cm from the ground, and under no more than 5 stacked items.
If the device is not going to be used for a long period of time, you should recharge it on a regular basis. This helps maintain battery performance. Charge it every month.
This device must be secured during transportation to prevent any violent vibration, collision, tumbling, and falling, and it should be kept upright. Set it down gently, and avoid placing it over wet or damp areas.

INSTRUCTIONS

Product description: see page 2, figure A

Matt aluminum alloy body
Massage head socket
Power indicator light
Intensity level indicator lights
Power/intensity button
Type-C Interface

Massage heads: see page 2, figure B

Ball head
Forkhead
Flathead
Jade head

OPERATING INSTRUCTIONS

Massage head assembly: see page 2, figure C
Hold the massager’s body firmly with your left hand while holding the massage head with your right hand. Push firmly until the massage head is locked.
Tip: Rotate the head gently during the press-and-pull process.

Switching the device on and off

To switch on: Long-press the power/intensity button to switch on the device. It will enter standby mode.
Level 1: Short-press the power/intensity button once the device is in standby mode. It will start on level 1.
To switch off: Long-press the power/intensity button to switch off the device. The device will automatically switch off after being used for 10 minutes.

Speed levels

Level 1: Press the power/intensity button once.
Level 2: Press the power/intensity button twice.
Level 3: Press the power/intensity button three times.
Level 4: Press the power/intensity button four times.

Check the intensity level indicator lights. One light indicates intensity level 1, two lights indi-cate intensity level 2, and so on.

Charging
Connect the USB cable (sold with the device) to the device and to a USB port. You can also connect it to a USB power adapter and plug it into an outlet. The power indicator light indi-cates power level. A red flashing light indicates low battery. While charging, the light will stay white. Once the device is fully charged, the light will switch off.
NOTE: Do not allow the device to charge for more than 5 hours.

Massage methods

Arm massage: Ball, flat, or jade massage heads Massage around your forearm, from the front toward the inside of the forearm. The massage head should be perpendicular to the areas being massaged.
Pectoral and abdominal muscle massage: Ball, flat, or jade massage heads Massage the pectoral and abdominal muscles from the inside to the outside.
Back massage: Ball, flat, or fork massage heads Massage from your spine toward your left and right sides.
Glutes and back leg massage: Flat, ball, or jade massage heads Massage outward from the inner to the outer part of your hip, and press along your inner thigh toward the back of your leg.
Anterior leg massage: Ball or flat massage heads Massage from the inside to the outside of your leg.
Palm and foot massage: Jade massage head

Choose an adequate speed, according to the body part and the desired effect. The first speed level is more adequate for sensitive areas, such as the neck. It provides a comfortable massage sensation. Selecting higher speeds will increase both vibration and intensity. These modes are more suitable for denser muscle/tissue areas.

Level 1: 1500 rpm; 150 Hz – Low intensity, for bony and sensitive areas, such as the neck. Level 2: 2000 rpm; 200 Hz – For dense areas, such as the calves and the legs.
Level 3: 2400 rpm; 240 Hz – For denser areas, such as the gluteus and the legs.
Level 4: 2800 rpm; 280 Hz – For dense areas, when looking for a more intense effect.

Troubleshooting

Some issues that arise may be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

PROBLEM	SOLUTION
The massage heads slide out and fall off.	Check if the massage head is

installed properly.

The device cannot be switched on.

| Check the battery level. Check if the outlet’s voltage is suitable before charging. If you have not used the device for a long period of time, charge it for more than 8 hours.
The device cannot be charged.| Check if the charging connector is plugged in.

The device stops working after 10 minutes.

| The device is equipped with an intelligent protection chip, with a long-term operation protection function. Once the device enters standby mode, which is normal, you can restart it simply by pressing the On/Off button.

If the front end of the massage head is blocked, the device will temporarily stop working.

| This is related to the Abnormal Operation Protection function. Once the device enters standby mode, you can restart it by simply pressing the on/off button.

Warranty Statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for final consumers. This warranty is valid exclusively for consumers who purchase the product for non-profession-al purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and respective delivery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is caused by faulty design, materials or production.

HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information is also provided at the end of this warranty. Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:

Any wear and tear of parts and components resulting from normal product use.
Cracks, dents, scratches, and other types of superficial damage only affect the product’s appearance.
Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
Use and storage of the product not complying with user manual instructions.
Opening of the product by a third party who is not authorized to proceed to its repair.
Altering or changing parts or components, whether internal or external.
Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
Use of the product in the context of a business, occupation or commerce.
Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport and component costs. The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY

Prozis cannot be held responsible for indirect damage or loss due to usage of the product.

WHAT TO DO?

To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations. Send back the product inside its original packaging, including all accessories and documentation, to the following address:

PROZIS Rua do Cais nº 198 4830-345 Póvoa de Lanhoso Braga – Portugal