PROZIS Spikin Body Massager User Manual

: June 6, 2024
: PROZIS

Table of Contents

Safety warnings
PACKAGE CONTENTS
MAINTENANCE AND CLEANING
INSTRUCTIONS
INSTALLATION OR REMOVAL OF THE MASSAGE HEAD
Warranty statement
GENERAL CONSIDERATIONS
WARRANTY PERIOD
CONSUMABLES
HOW TO MAKE A CLAIM
WARRANTY REPAIRS
LIMITED RESPONSIBILITY
Documents / Resources

Spiking Body Massager
User Manual
Warranty Statement
V.1 05/2021

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.
NOTE: The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals
Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support
The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycle bins.

Safety warnings

DANGER! This symbol, when combined with the note Danger, means high risk.
Failure to observe this warning may lead to injury to life and limb.
** DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES**

Packing materials are not toys. Children must not play with the packing materials. There is a suffocation risk.
This product may be used by children 8 years and up as well as persons with physical, sensory or mental impairments or lacking experience and knowledge, when supervised or instructed in the safe use of the product and understanding the associated risks.
Children must not play with the device.
Cleaning and maintenance must not be performed by children without supervision.
Keep the device out of the reach of children.

DO NOT USE THIS PRODUCT:

Over wounded or chapped skin, or skin with eczema or lumps.
If you have any skin conditions, such as dermatitis, sunburns, and severe acne.
Over your eyelids.
Immediately stop using the product if you feel any pain or discomfort.
Always check the product before using it.
Do not use the product if it is damaged or broken, as it may injure the skin.
Do not place the product underwater or in humid places for a long period of time.

User manual

PACKAGE CONTENTS

1 × Prozis Spikin – Body Massager
1 × Quick Guide
PRODUCT OVERVIEW (SEE PAGE 2)

Massager Area
Handle

MAINTENANCE AND CLEANING

Cleaning:

This product can be washed with water.
Do not use alcohol, steel wool, abrasive cleaners, chemicals or corrosive liquids to clean this product.
Storage:
When no longer using the device, store it in a dry environment, protected from dust and direct sunlight. Do not place the product underwater or in humid places for a long period of time.

INSTRUCTIONS

How to use

Please check your skin first if you are using this product for the first time or if you have sensitive skin.
Make sure you are not using any jewelry/accessories while using the device.

INSTALLATION OR REMOVAL OF THE MASSAGE HEAD

To install: Align the indicator on the massage panel with the Open indicator on the handle.
Rotate it until the indicator aligns with the Close marking.
To remove: Rotate the indicator on the massage panel until it aligns with the Open indicator and pull to remove it.
How to use: Grab the handle and hold the product. Place the silicone massage tips over the intended area and massage as recommended:
Neck: massage vertically.
Stomach: massage in circular motions.
Back: massage up and down.
Arms: massage from your forearm towards your upper arm.
Legs: massage from your calves towards your thighs.
Massage different areas adjusting massage intensity from light to more intense, and gradually reduce the massage intensity.

Warranty statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS

This document contains the terms and conditions of Prozis’ warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-professional purposes.

WARRANTY PERIOD

Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and respective delivery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during repair time.

CONSUMABLES

The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is
caused by faulty design, materials or production.

HOW TO MAKE A CLAIM

If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.

WARRANTY REPAIRS

Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:

Any wear and tear of parts and components resulting from normal product use.
Cracks, dents, scratches, and other types of surface damage only affect the product’s appearance.
Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
Use and storage of the product not complying with user manual instructions.
Opening of the product by a third party who is not authorized to proceed to its repair.
Altering or changing parts or components, whether internal or external.
Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
Use of the product in the context of a business, occupation or commerce.
Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport, and component costs.
The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY

Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:
PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal
CONTACTS
Prozis is always available for additional clarification through their customer service communication channel at
www.prozis.com/support

Industrial Free Zone Plat 28 – Pavilion K – Mod 6 9200-047 Caniçal, Madeira