PROZIS GLAM Portable Hair Straightening Brush User Manual

June 6, 2024
PROZIS

PROZIS GLAM Portable Hair Straightening Brush

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documenta-tion in order to ensure its suitability for use, at any time and without prior notice. The most recent version of this product’s user manual can be found at
www.prozis.com/user-manuals

Legal compliance statement
By means of this document, PROZIS declares that the Prozis GLAM – Portable Hair Straightening Brush is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses.

Prozis will always be available for any additional clarification through our customer support communication channels, available at www.prozis.com/support

To avoid any impact on the environment or human health due to dangerous substances present in electrical and electronic devices, the end-users of such devices are expected to understand the meaning of the symbol consisting of a crossed-out waste container. Do not dispose of electrical and electronic equipment along with the unsorted household waste. Dispose of it separately and properly instead.
The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycle bins. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Caution : Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Safety warnings

DANGER! This symbol, when combined with the note Danger, means high risk. Failure to observe this warning may lead to injury to life and limb.
DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES

  •  Packing materials are not children’s toys. Children must not play with the packing material due to the risk of suffocation.
  •  This product may be used by children 8 years old and over, and by people with reduced physical, sensory or mental capabilities or lack of experience and knowledge provided their use is supervised or they have been given instructions concerning the use of the device in a safe way and understand the hazards involved.
  • Children must not play with the device.
  •  Cleaning and maintenance must not be performed by children without supervision.
  • Keep the device out of the reach of chil-dren.

DANGER! RISK OF ELECTRIC SHOCK
WARNING!

  • Do not use the device near water or near a water point (bathtubs, showers, washbasins or other vessels containing water).
  •  When the appliance is used in a bath-room, unplug it after use since the proxim-ity of water presents a risk even when the appliance is switched off.
  • Keep the device and the power cable dry. Never submerge the device in water or oth-er liquids. If any liquids enter the appliance, unplug it and have it repaired by a qualified technician.
  • Protect the product from dirt, moisture and overheating, and use it only in a dry environment. Do not use it outdoors.
  • Do not touch the device, the power cable or the plug with wet hands.
  • Before connecting the USB charger, make sure the voltage indicated on the device matches the charger requirements.
  • The USB charging cable should not be operated with an external timer or re-mote-control system.
  • Make sure the USB charging cable does not become wet or moist during use. Insert the cable in such a way that it cannot be crushed or damaged. Do not wrap it around the appliance.
  • Do not puncture, warp or stretch the power cable.
  • Do not compress or pull it across sharp edges.
  • Always pull out the plug to disconnect the device from the USB charging cable. Never pull out the cable itself.
  • If the charging cable is damaged, you must have it replaced by Prozis, by a service center authorized by Prozis or similarly qualified persons in order to avoid a hazard.
  • Unplug the device if you notice any malfunction and do not use the device if it, or parts of it, are visibly damaged.
  • Switch off the device, unplug it and allow it to cool down before cleaning.

CAUTION! This symbol highlights dangerous situations that can lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device.

TO PREVENT HARM OR DAMAGE FROM HAPPENING TO USERS OR OTHERS, MAKE SURE TO COMPLY WITH THE FOLLOWING REQUIREMENTS.

  • Do not leave the device unattended while switched on.
  • Do not touch the hot surfaces of the device. The brush components can become hot while in use. Touch only the handle and the buttons, and keep the brush away from your face and ears to avoid burns.
  • Make sure the USB charging cable does not come into contact with parts of the device that have heated up.
  • Allow the device to cool down completely before cleaning or storing it.
  • Do not expose the device and the USB charging cable to heat sources or flammable substances.
  • Do not drop, strike or disassemble the device.
  • Do not operate the device if it has been dropped or is damaged in any way. Has it been checked and/or repaired by qualified technicians if necessary?
  • Do not open the housing or attempt to repair the appliance yourself.
  • Make sure no objects can enter the device, especially metal hair clips, grips, or hairpins.
  • Do not use the appliance to style artificial hair.
  • Before using the device, your hair should be free of hair styling products, such as foam or gel, to prevent damage.

PACKAGE CONTENTS

  • 1 X PROZIS GLAM – Portable Hair Straightening Brush
  • 1 X USB Charging Cable
  • 1 X Velvet Bag
  • 1 X Quick Guide

Maintenance and cleaning

  • Allow the appliance to cool down completely before cleaning.
  • Switch the product off and remove all plugs before cleaning.
  • Do not use aggressive or abrasive cleaning agents or materials such as scouring milk or steel wool to clean the components. They can damage the upper surface of the appliance!
  • Protect the device from water drops and water spray. Use only a clean, dry cloth for clean-ing the appliance and never use any corrosive liquids. Use a slightly damp cloth and a mild cleaning agent to remove any stubborn dirt.
  • Make sure moisture does not enter the product while cleaning to prevent damage to the product and related repairs.

Storage

  • Allow the appliance to cool down completely before storage.
  • Do not wrap the charging cable around the appliance.
  • When no longer using the device, store the product in a dry environment, protected from dust and direct sunlight.
  • If the appliance is not going to be used for a long period of time, you should recharge it on a regular basis. This helps maintain battery performance.
  • Store your appliance inside the original case provided.

PRODUCT OVERVIEW:

PROZIS-.GLAM-Portable-Hair-Straightening-Brush-FIG-6

  1. On/Off button
  2. Temperature control button
  3. Charging status display
  4. Temperature indicator light
  5. Bristles
  6. 4500 mAh lithium battery
  7. USB charging port
  8. USB output port
  9. Protective cover

INSTRUCTIONS

How to use

  •  Remove the protective cover.

  •  Press and hold the On/Off button for about 3 seconds. The charging status display indicator light will switch on.

  • Press the temperature control button to switch on the heating and choose the temperature level. There are 3 levels: 145 ºC, 165 ºC and 185 ºC. If you don’t press the temperature button, the brush will automatically switch off after 15 seconds.

  • The temperature indicator light will flash while the appliance is heating up. Once the light is steady, this means the device has reached the temperature you have set.

  •  Hold a small hair strand (not wider than 5 cm) and slide the brush down the entire length of the hair, slowly to maximize results. CAUTION! Do not hold the hair between the bristles for more than 2 seconds as this may damage your hair.

  • Switch off the device after using it.

CHARGING:

  • Make sure the appliance is switched off.
  •  Make sure the appliance is placed on a stable surface.
  •  Connect the charging cable to the charging port of the appliance.
  •  Connect the other end of the charging cable to an electrical outlet (voltage according to the rating label).
  •  Make sure all cables are correctly inserted, since the appliance cannot be correctly charged otherwise.
  •  The indicator light (50; 75;100%) on the appliance will flash showing the appliance is being charged. Once the charging process is completed, the indicator light will remain steady.
  •  To prevent battery damage, the appliance should not be charged for longer than 12 hours.
  •  Only recharge the appliance when the battery is completely empty.

TIP : This appliance has an USB output interface that can be used as a power bank to recharge a cell phone.

TROUBLESHOOTING

Some issues that arise may be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

PROBLEM CAUSE SOLUTION
The appliance does not work Battery is empty Recharge the battery as

described
The appliance switches off during styling| Normal operation| The appliance has a safety feature and switches off automatically after 20 minutes of use
It is not possible to change the temperature| Temperature locked| Long press both buttons until the temperature indicator light blinks – unlocked

Warranty statement
All electrical and electronic products commercialized by Prozis via www.prozis.com are cov-ered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS

This document contains the terms and conditions of Prozis’ warranty for final consumers. This warranty is valid exclusively for consumers who purchase the product for non-profession-al purposes.

WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and respective deliv-ery, or for longer if legally established by the applicable national law. In the event that repair is required, this 2-year period is suspended during repair time.

CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is caused by faulty design, materials or production.

HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information are also provided at the end of this warranty. Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.

WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS
The following situations are not covered by this warranty:

  1.  Any wear and tear of parts and components resulting from normal product use.
  2. Cracks, dents, scratches, and other types of surface damage only affect the product’s appearance.
  3. Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
  4. Use and storage of the product not complying with user manual instructions.
  5. Opening of the product by a third party who is not authorized to proceed to its repair.
  6. Altering or changing parts or components, whether internal or external.
  7. Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
  8. Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
  9. Use of the product in the context of a business, occupation or commerce.
  10. Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport and component costs. The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with or modified in any way.

LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to usage of the product.

WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:

PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal

CONTACTS
Prozis is always available for additional clarification through their customer service communication channel at www.prozis.com/support

References

Read User Manual Online (PDF format)

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