MicroTouch DS-550P-A1 Digital Signage Monitor User Manual

: June 6, 2024
: MICROTOUCH

User Manual
DS-550P-A1
Digital Signage Monitor

About This Document
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of MicroTouch a TES Company.

The information in this document is subject to change without notice. MicroToucha TES Company makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. MicroTouch TM a TES Company reserves the right to revise this publication and to make changes from time to time in the content hereof without the obligation of MicroTouch TM a TES Company to notify any person of such revisions or changes. Windows is a registered trademark of Microsoft, Inc. Other brands or product names are trademarks of their respective holders. TM

Compliance Information

For FCC (USA)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. There limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For IC (Canada)
CAN ICES-3(A)/NMB-3(A)

For CE (EU)
The device complies with the EMC Directive 2014/30/EU and the Low Voltage Directive 2014/35/EU

Warning:
This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

Warning – To prevent the risk of fire or shock hazards, do not expose the product to moisture.
Warning – Please do not open or disassemble the product as this may cause electric shock.
Warning – The power cord shall be connected to a socket-outlet with earthing connection.
Warning – The cable cover cannot be removed under normal use conditions.
Warning – Stability Hazard. The touch monitor may fall, causing serious personal injury or death. To prevent injury, this touch monitor must be securely attached to the wall in accordance with the installation instructions.

Precautions
Please follow all warnings, precautions, and maintenance as recommended in this user’s manual to maximize the life of your unit.

Do：

Turn off the product before cleaning.
Use a soft cloth moistened with mild detergent to clean the product housing.
Use only the qualified power adapter that comes with your device.
Disconnect the power plug from the AC outlet if the product is not going to be used for an extended period of time.

Don’t：

Do not use abrasive cleaners, waxes or solvents for your cleaning.
Do not operate the product under the following conditions:
– Extremely hot, cold, or humid environment.
– Areas susceptible to excessive dust and dirt.
– Near any appliance generating a strong magnetic field.

Chapter 1

Product Introduction

Overview

The DS-550P-A1 Series is a 55″ large size thin-film transistor (TFT) liquid crystal display (LCD).This unit is to be used as commercial and light industrial equipment only.

Feature

4K2K High-Resolution Display
Dynamic Touch Sensitivity Technology Supports up to 6mm Thickness glass
Portrait and Landscape Display for All Solutions
Touch Screen Support up to 40 Points Touch
Supports 24/7 non-stop Operate Service

Specifications

LCD Touch Panel

Block Diagram

This section describes the electrical requirements of the monitor. The block diagram in figure 1 illustrates the various electrical sub-systems.

Interface Connectors

Power Connector

The AC converter shall have an IEC320 type male power receptacle for connection to AC mains power. The power cord, the exact type to be supplied in the appropriate Option Kit, shall be the length of 1.8 0.05 meters, and PC99 compliant.

Video Signal Connector

HDMI1 (HDMI 2.0) & HDMI2 (HDMI 1.4)
The video signal is input via HDMI female connector.
Connector Pin Assignment:

Pin| Signal| Pin| Signal
1| TMDS Data2+| 11| TMDS Clock Shield
2| TMDS Data2 Shield| 12| TMDS Clock-
3| TMDS Data2—| 13| CEC
4| TMDS Data1+| 14| Reserved (N.C. on device)
5| TMDS Data1 Shield| 15| SCL
6| TMDS Data1—| 16| SDA
7| TMDS DataO+| 17| DDC/CEC Ground
8| TMDS data Shield| 18| +5V Power
9| TMDS data—| 19| Hot Plug Detect
10| TMDS Clock+| |

Pin| Signal| Pin| Signal| Pin| Signal
1| TMDS Data 2-| 9| TMDS Data 1-| 17| TMDS Data 0-
2| TMDS Data 2+| 10| TMDS Data 1+| 18| TMDS Data 0+
3| TMDS Data 2/4 Shield| 11| TMDS Data 1/3 Shield| 19| TMDS Data 0/5 Shield
4| TMDS 4-| 12| TMDS 3-| 20| TMDS Data 5-
5| TMDS 4+| 13| TMDS 3+| 21| TMDS Data 5+
6| DDC Clock| 14| +5V DDC Power| 22| TMDS Clock Shield
7| DDC Data| 15| And (+5, Analog V/H Sync)| 23| TMDS Clock+
8| Analog vertical sync| 16| Hot Plug Detect| 24| TMDS Clock-
C1| Analog red| C2| Analog green| C3| Analog blue
C4| Analog horizontal sync| C5| Analog ground
Return for R, G , B signals| |

Pin| Signal| Pin| Signal
1| ML_Lane 3(n) Data3 –| 11| Signal ground
2| Signal ground| 12| ML_Lane 0(p) data +
3| ML_Lane 3(p) Data3 +| 13| Signal ground
4| ML_Lane 2(n) Data2 –| 14| Signal ground
5| Signal ground| 15| AUX CH(p) AUX + Signal for Auxiliary Channel
6| ML_Lane 2(p) Data2 +| 16| Signal ground
7| ML_Lane 1(n) Data1 –| 17| AUX CH(n) AUX – Signal for Auxiliary Channel
8| Signal ground| 18| Hot Plug
9| ML_Lane 1(p) Data1 +| 19| DP_PWR Return
10| ML_Lane 0(n) DataO –| 20| DP_PWR
USB Connector

Pin| Signal
1| VCC|
2| D-|
3| D+|
4| GND|
RJ11 Connector (Remote Key)

Pin| Signal
1| MENU|
2| UP|
3| DOWN|
4| SELECT|
5| POWER|
6| GND|

Audio Line-in / Line out connector

Package Overview

Warming!
This product is intended to be supplied by an AC-in Power source, rated 100V~240V, 1.8~0.8A 50/60Hz minimum, Tma = 40 degrees C minimum, and the altitude of operation = 5000m minimum. If it needs further assistance with purchasing the power source, please contact to MicroTouch for further information.

Chapter 2

Product Installation

About VESA Mount

The DS-550P-A1 series conform to the “VESA Flat Display Mounting Interface Standard” which defines a physical mounting interface for touch monitor and corresponds with the standards of touch monitor mounting devices. The VESA mount is located on the back of this unit.

Warning!

Please select the MicroTouch original screws!
The distance between the back cover surface and the bottom of the screw hole is 6~7mm. Please use an M6/8mm screw nut diameter with the proper length to mount your monitor.
Note: The mounting stand must be able to support at least 33 lbs (15.0 Kg).

Install the VESA screw

Note: Please install/ dismantle the product when the device is in the shutdown state.
Step 1: Fasten four screw nut into the VESA hole
The specification of the screw nut is M6 x 8mm, the length of the nut is 43mm
Step 2: Fasten four M6 screws into the screw nut The specification of the screw is M6 x 30mm

About General Mounting Information

The following two mounting orientations are supported: Landscape and portrait mode. For optimal touch performance, ensure that the monitor is supported fully and is as flat s possible.

Landscape

Portrait

On-Screen Display

The DS-550P-A1 series provide side panel controls. And the following is OSD function table:

OSD
Key| Menu off status| Menu on status
---|---|---
MENU| Menu appears| Menu disappear/ return to the main item
▲| N/A| The main item select up/ Adjust up
▼| N/A| The main item select down/ Adjust down
SELECT| N/A| Enter/Select sub-item function
| Power On/Off

Press the “MENU” button to pop up the “on-screen menu” and press the “Up” or “Down” button to select among the five functions in the main menu.
Choose the sub-menu page by pressing the “SELECT” button, and press the “Up” or “Down” button to select the adjustment items in the sub-menu.
Press the “SELECT” button for the selected adjustment items, and adjust the value by pressing the “Up” or “Down” button.
With the OSD menu on the screen, press the “Menu” button to return the main menu or exit OSD.
The OSD menu will automatically close if you have left it idle for a preset time.

OSD Function Description

Item	Content	Default
Contrast	The monitor luminance level control.	50
Brightness	The monitor backlight level control.	100
Auto-Adjust	Fine-tune the image to the full screen automatically.	NA
Left/Right	Moving screen image horizontal position to left or right.	NA
Up/Down	Moving screen image vertical position to up or down.	NA
Horizontal size	The screen image horizontal dot clock adjustment.	NA
Fine	The screen image pixel phase adjustment.	NA
OSD Left/Right	Moving OSD menu horizontal position to left or right.	50
OSD Up/Down	Moving OSD menu vertical position to up or down.	50
OSD Time out	OSD auto-disappear time selection.	15
OSD Language	OSD menu language selection.

Timing Table Chart

Mode| Resolution| H-Freq. (kHz)| Band Width (MHz)| Polarity
---|---|---|---|---
H| V
1| VGA 640×480 60Hz| 31.| 25.| –| –
2| VESA 800×600 60Hz| 38.| 40| +| +
3| VESA 1024×768 60Hz| 48.| 65| –| –
4| VESA 1280×720 60Hz| 45.| 75.| –| +
5| VESA 1280×768 60Hz| 48.| 80.| –| +
6| VESA 1280×1024 60Hz| 64| 108| +| +
7| VESA 1280×960 60Hz| 60| 108| +| +
8| VESA 1440×900 60Hz| 56| 107.| –| +
9| VESA 1360×768 60Hz| 48.| 86.| +| +
10| VESA 1680×1050 60Hz| 65.| 146| –| +
11| FHD 1920×1080 60Hz| 68.| 149.| +| +
12| WQHD 2560×1440 60Hz(RB)| 89.| 242.| +| –
13| UHD 3840×2160 30Hz| 68.| 297| +| +
14| UHD 3840×2160 60Hz| 135| 594| +| +

EDID Data

DVI-A.DVI-D
The monitor assembly shall provide a display communications channel that conforms to VESA DDC2B hardware requirements. This configuration shall contain the 128-byte EDID file as specified by VESA EDID Standard.

HDMI1 (HDMI 2.0) & HDMI2 (HDMI 1.4) & DP
The monitor assembly shall provide a display communications channel that conforms to VESA DDC2B hardware requirements. This configuration shall contain the 256-byte EDID file as specified by VESA EDID Standard

Dimension

Front View

Side View

Rear View

Appendix
Declaration of the Presence Condition of the Restricted Substances Marking

Equipment name Touch Monitor Type designation (Type) DS-550P-A1| Type designation (Type): DS-550P-A1
---|---
Unit| Restricted substances and their chemical symbols
Lead (Pb)| Mercury (Hg)| IA Cadmium (Cd)| Hexavalent chromium (Cr+6)| Polybrominated biphenyls (PBB)| Polybrominated diphenyl ethers (PBDE)
Plastic Parts| 0| 0| 0| 0| 0| 0
Metal Parts| | 0| 0| 0| 0| 0
Cable component| –| 0| 0| 0| 0| 0
MiairegtR LCD Panel| –| 0| 0| 0| 0| 0
Touch Panel| –| 0| 0| 0| 0| 0
PCBA| –| 0| 0| 0| 0| 0
Software| 0| 0| 0| 0| 0| 0

Note 1：〝Exceeding 0.1 wt %〞and〝exceeding 0.01 wt %〞indicate that the percentage content of the restricted substance exceeds the reference percentage value of the present condition.
Note 2： 〝○〞indicates that the percentage content of the restricted substance does not exceed the percentage of the reference value of presence.
Note 3：The〝−〞indicates that the restricted substance corresponds to the exemption.