MicroTouch DS-320P-A1 Digital Signage Monitor User Manual

October 30, 2023
MICROTOUCH

User Manual
DS-320P-A1
Digital Signage Monitor

MicroTouch DS-320P-A1 Digital Signage Monitor

DS-320P-A1 Digital Signage Monitor

About This Document

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Micro Touch™ a TES Company.
The information in this document is subject to change without notice. Micro Touch™ a TES Company makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Micro Touch™ a TES Company reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Micro Touch™  a TES Company to notify any person of such revisions or changes. Windows is a registered trademark of Microsoft, Inc. Other brand or product names are trademarks of their respective holders.

Compliance Information

For FCC (USA)
This equipment has been tested and fund to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. There limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause  undesired operation.

For IC (Canada)
CAN ICES-3(A)/NMB-3(A)
For CE (EU)
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU
Warning:
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Usage Notice

Warning – To prevent the risk of fire or shock hazards, and do not expose the product to moisture.
Warning – Please do not open or disassemble the product as this may cause electric shock.
Warning – Power cord shall be connected to a socket-outlet with earthing connection.
Warning – The cable cover cannot be removed under normal use conditions.
Warning – Stability Hazard. The touch monitor may fall, causing serious personal injury or death. To prevent injury, this touch monitor must be securely attached to the wall in accordance with the installation instructions.

Precautions
Please follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.

Do:

  • Turn off the product before cleaning.
  • Use a soft cloth moistened with mild detergent to clean the product housing.
  • Use only the qualified power adapter that comes with your device.
  • Disconnect the power plug from AC outlet if the product is not going to be used for an extended period of time.

Don’t:

  • Do not use abrasive cleaners, waxes or solvents for your cleaning.
  • Do not operate the product under the following conditions:
    – Extremely hot, cold or humid environment.
    – Areas susceptible to excessive dust and dirt.
    – Near any appliance generating a strong magnetic field.

Overview

DS-320P-A1 series supports landscape or portrait and low power consumption at the maximum consumption of 70W. DS-320P-A1 provides application for Interactive whiteboard and digital signage.

Feature

  • VESA mounting holes for various mounting options.
  • Multilingual OSD user control
  • High Resolution FHD (1920 x 1080)

Specifications

LCD Touch Panel|
---|---
Size| 31.5” TFT LCD
Brightness| 400 cd/m2  (Non-touch screen)
360 cd/m2 (P-CAP)
Number of Pixels| 1920(H) x 1080(V)
Touch Type| P-CAP/ 10 points
Environment|
Power Input| 100-240V ~ 1.2A 50/60Hz
Operating Temperature| 0°C ~ 40°C
Storage Temperature| -20°C ~ 60°C
Operating Humidity| 20% ~ 80% RH, non-condensing
Mounting| VESA 400 mm x 200 mm
Dimension (W x H x D)| 476.1mm x 66.8mm x 781.5 mm
Net Weight| 15.0 kg
Gross Weight| 18.0 kg

1.4 Block Diagram
This section describes the electrical requirements of the monitor. The block diagram in figure 1 illustrates the various electrical sub-systems.

MicroTouch DS-320P-A1 Digital Signage Monitor - Block
Diagram

1.5 Interface Connectors

MicroTouch DS-320P-A1 Digital Signage Monitor - Interface
Connectors

1.5.1 Power Connector
The monitor shall have a power control switch visible and accessible on the bottom of the monitor. The power switch shall be marked with icons per IEC 417, #5009. The operation of the power switch should be programmable thru monitor firmware control.

1.5.2 Video Signal Connector

MicroTouch DS-320P-A1 Digital Signage Monitor -
Connector

The video signal input via D-type 15-pin female connector. Connector Pin Assignment:

Pin Signal
1 Red video signal input
2 Green video signal input
3 Blue video signal input
4 NC
5 DDC ground for the VESA DDC2B function
6 Analog signal ground for the red video
7 Analog signal ground for the Green video
8 Analog signal ground for the blue video
9 + 5V: Input from host system for the VESA DDC2B function
10 Signal ground
11 NC
12 SDA signal input for the VESA DDC2B function
13 Horizontal signal input from host system
14 Vertical signal input from host system
15 SCL signal input for the VESA DDC2B function

The video signal input via HDMI female connector. Connector Pin Assignment:

Pin Signal
1 TMDS Data2+
2 TMDS Data2 Shield
3 TMDS Data2–
4 TMDS Data1+
5 TMDS Data1 Shield
6 TMDS Data1–
7 TMDS Data0+
8 TMDS Data0 Shield
9 TMDS Data0–
10 TMDS Clock+
11 TMDS Clock Shield
12 TMDS Clock–
13 CEC
14 Reserved (N.C. on device)
15 SCL
16 SDA
17 DDC/CEC Ground
18 +5V Power
19 Hot Plug Detect

MicroTouch DS-320P-A1 Digital Signage Monitor - Connector
3

The video signal input via DVI female connector. Connector Pin Assignment:

Pin Signal
1 TMDS Data 2-
2 TMDS Data 2+
3 TMDS Data 2/4 Shield
4 TMDS 4
5 TMDS 4
6 DDC Clock
7 DDC Data
8 No Connection
9 TMDS Data 1-
10 TMDS Data 1+
11 TMDS Data 1/3 Shield
12 TMDS 3-
13 TMDS 3+
14 +5V DDC Power
15 Gnd (+5, Analog V/H Sync)
16 Hot Plug Detect
17 TMDS Data 0-
18 TMDS Data 0+
19 TMDS Data 0/5 Shield
20 TMDS Data 5-
21 TMDS Data 5+
22 TMDS Clock Shield
23 TMDS Clock+
24 TMDS Clock-C1

Package Overview

MicroTouch DS-320P-A1 Digital Signage Monitor - Package
Overview

Warming!
This product is intended to be supplied by a AC-in Power source, rated 100V~240V, 1.2A 50/60Hz minimum, Tma = 40 degree C minimum, and the altitude of operation = 3048m minimum. If it needs further assistance with purchasing the power source, please contact to Micro Touch for further information.

2.1 About VESA Mount
The DS-320P-A1 series conform to the “VESA Flat Display Mounting Interface Standard” which defines a physical mounting interface for touch monitor and corresponding with the standards of touch monitor mounting devices. The VESA mount is located on the back of this unit.

MicroTouch DS-320P-A1 Digital Signage Monitor - About VESA
Mount

Warming!
Please select the Micro Touch original screws!
The distance between the back cover surface and the bottom of the screw hole is 6~7 mm. Please use M5 screws diameter with proper length to mount your monitor.

Note: The mounting stand must be able to support at least 33 lbs (15.0 Kg).

2.1.1 Install the VESA screw
Note: Please install/ dismantle the product when the device is in the shutdown state.
Step 1: Fasten two M5 screws nut into the VESA hole The length of screw nut is 30mm
Step 2: Fasten four M5 screws into the VESA hole The specification of screw is M5 x 8mm

MicroTouch DS-320P-A1 Digital Signage Monitor - VESA
screw

2.2 About General Mounting Information
The following two mounting orientations are supported: Landscape and portrait mode. For optimal touch performance, ensure that the monitor is supported fully and is as flat as possible.
2.2.1 Landscape

MicroTouch DS-320P-A1 Digital Signage Monitor -
Landscape

2.2.2 Portrait

MicroTouch DS-320P-A1 Digital Signage Monitor -
Portrait

2.3 On-Screen Display

MicroTouch DS-320P-A1 Digital Signage Monitor -
Display

The OF-320P-A1 provide side panel controls. And the following is OSD function table:

OSD/Key Menu off status Menu on status
MENU Menu appear Menu disappear/ return to main item
Brightness Main item select up/ Adjust up
Contrast Main item select down/ Adjust down
SELECT Auto Adjusting Enter/Select sub-item function
**** Power On/Off
  1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button to select among the five functions in the main menu.

  2. Press “SELECT” to enter the sub menu , and then use “Up” or “Down” button to select the adjustable functions.

  3. Choose the adjustment items in the sub menu by pressing the “SELECT ” button.

  4. Adjust the value of the adjustment items by pressing the “Up” or “Down” button.

  5. With the OSD menu on screen, press “Menu” button to return main menu or exit OSD.

  6. The OSD menu will automatically close, if you have left it idle for a pre-set time.

  7. To Lock the OSD / Power menu buttons, please follow the instructions below. (Please note: the monitor has to be turned ON with a valid signal pre-set)
    a. Without the OSD menu on screen, press and hold “Menu” key ,and press “POWER” once then release “MENU” key. The “Lock/Unlock” menu will appear for 5 seconds.
    b. Use the “UP” and “DOWN key to select OSD or Power setting then set at “Lock” (or “Unlock” ) by pushing the “ENTER” button.
    c. When pressing “MENU” button , the previous setting will be saved and exit the “Lock/Unlock” menu automatically.

  8. When the OSD Lock function is selected, this indicates that all the buttons except “power” button are now disabled.

  9. When the Power Lock function is selected, this indicates that the power key is disabled; user can not to turn off the monitor by “Power” key.

  10. How to enter factory OSD menu, please follow the instructions below.
    a. Without the OSD menu on screen, press and hold “Menu” key ,and press “UP” once then release “MENU” key. The factory menu will appear on the screen.
    d. Use the “UP” and “DOWN key to select main functions, then press “SELECT” to enter sub menu for adjusting (or setting) those values.
    c. Select “GoTo Main” and press “SELECT” to exit factory OSD menu, it will automatically switch to user menu for normal OSD operation.

  11. In power saving status, to press “Menu” button can wake up OSD for selecting video port.

2.3.1 OSD Function Description

Item Content Default
Contrast The monitor luminance level control. 50
Brightness The monitor backlight level control. 50
Auto Adjust Automatically adjusts the screen image of VGA signal, affecting
the H-position, V-position, Frequency, and Phase menu. NA
Left/Right Moving screen image horizontal position to left or right. NA
Up/Down Moving screen image vertical position to up or down. NA
Horizontal size The screen image horizontal dot clock adjustment. NA
Fine The screen image pixel phase adjustment. NA
OSD Left/Right Moving OSD menu horizontal position to left or right. 50
OSD Up/Down Moving OSD menu vertical position to up or down. 50
OSD Time out OSD auto-disappear time selection. 15
OSD Language OSD menu language selection.

( English, French, Deutsch, Italian, Spanish, Japanese , Simplified Chinese and Korean )| English
Factory Reset| Factory default value restored.| NA
Color Temperature| Color temperature selection.
(5500K, 6500K, 7500K, 9300K, User; default: User )| USER
Red| Red gain of selected color temperature. (only User mode can be adjusted)| 97
Green| Green gain of selected color temperature. (only User mode can be adjusted)| 100
Blue| Blue gain of selected color temperature. (only User mode can be adjusted)| 97

2.3.2 Timing Table Chart

Mode| Resolution| H-Freq. (KHz)| Bandwidth (MHz)| Polarity
---|---|---|---|---
H| V
1| VGA 640×480@ 60Hz| 31.47| 25.175| –| –
2| VESA 800×600@ 56Hz| 35.16| 36| +| +
3| VESA 800×600@ 60Hz| 37.88| 40| +| +
4| VESA 1024×768@ 60Hz| 48.36| 65| –| –
5| VESA 1280×720@ 60Hz| 44.772| 74.5| +| +
6| VESA 1280×768@ 60Hz| 47.776| 79.5| –| +
7| VESA 1280×1024@ 60Hz| 64| 108| +| +
8| VESA 1280×960@ 60Hz| 60| 108| +| +
9| VESA 1440×900@ 60Hz| 56| 106.5| –| +
10| VESA 1680×1050@ 60Hz| 65.2| 146| –| +
11| VESA 1920×1080@ 60Hz| 67.5| 148.5| +| +

2.3.3 EDID Data
The monitor assembly shall provide a display communications channel that conforms to VESA DDC2B hardware requirements. This configuration shall contain the 128-byte EDID file as specified by VESA EDID Standard.

Dimension

2.4.1 Front View

MicroTouch DS-320P-A1 Digital Signage Monitor - Front
View

2.4.2 Side View

MicroTouch DS-320P-A1 Digital Signage Monitor - Side
View

2.4.3 Rear View

MicroTouch DS-320P-A1 Digital Signage Monitor - Rear
View

Declaration of the Presence Condition of the Restricted Substances Marking

Equipment name : Touch Monitor Type designation (Type) : DS-320P-A1

Unit| Restricted substances and its chemical symbols
Lead (Pb)| Mercury (Hg)| Cadmium (Cd)| Hexavalent chromium (Cr+6)| Polybrominated biphenyls
(PBB)| Polybrominated diphenyl ethers (PBDE)
Plastic Parts| 0| 0| 0| 0| 0| 0
Metal Parts| –| 0| 0| 0| 0| 0
Cable component| –| 0| 0| 0| 0| 0
LCD Panel| –| 0| 0| 0| 0| 0
Touch Panel| –| 0| 0| 0| 0| 0
PCBA| –| 0| 0| 0| 0| 0
Software| 0| 0| 0| 0| 0| 0
Note 1 : “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of
the restricted substance exceeds the reference percentage value of presence condition.
Note 2 : “o” indicates that the percentage content of the restricted substance does not exceed the
percentage of reference value of presence.
Note 3 : The “—” indicates that the restricted substance corresponds to the exemption.

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