EUROM 333893 Golden 2000 Ultra RCD Instruction Manual

: June 5, 2024
: EUROM

Table of Contents

Introduction
Technical specifications
Important safety warnings
Description
Installation
Working
Cleaning – maintenance – service
CE-declaration
Customer Support
References
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Download This Manual (PDF format)

EUROM 333893 Golden 2000 Ultra RCD Instruction Manual

Thank you

Thank you very much for choosing for a EUROM device. You have made a good choice! We hope you will be satisfied about its functioning.
To get maximum profit from your product, it is important to read this manual attentive and totally before use, and to understand what is written. Read especially the safety instructions: they are there to protect you and your environment.
Keep the manual in a safe place for future reference. Store also the package: that is the best protection for your product in times of no-use. And if you at any time pass the appliance on, pass on the manual and package too.

We wish you a lot of fun with the Golden Ultra!

Eurom
Kokosstraat 20 8281 JC Genemuiden (NL)
info@eurom.nl
www.eurom.nl

This manual has been complied with the utmost care. Nevertheless, we reserve the right to optimize this manual at any time and to adjust it technically. The image used may differ.

Explanation of symbols

To prevent overheating: Do not cover the device!
Be careful: hot surface!

Introduction

Your Eurom Golden Ultra infrared heater warms up not primarily the air in the room, but all objects before the heater. By means of that your infrared heater is effective and very qualified to be used in the open air as well.
The Eurom Golden Ultra has some serious pré’s:

The Eurom Golden Ultra has some serious pré’s:

high degree of water tightness (totally dust- and watertight, IP65)
the special ‘Golden Ultra tube’ lamp: a superior lamp with an expected lifetime of 8000 working hours. Under normal circumstances it will not be necessary to change the lamp.

Use the infra red heater for the objective for which it is made: to heat (the object in/on) a room or terrace. Don’t hang p.e. wet textile over the lamp to dry, but always notice the minimum distances to the equipment.

Technical specifications

Type	Golden 2000 Ultra RCD	Golden 2500 Ultra RCD
Tension	220-240V~50Hz	220-240V~50Hz
Puissance	2000W	2500W
Regale	33-50-65-80-90-100%	33-50-65-80-90-100%
Classes IP	IP65	IP65
Commanded à distance	+	+
Dimensions	18,2 x 56,4 x 13,8 cm	18,3 x 62 x 13,5 cm
Pods	3,3 kg	3,5 kg

Beware! Your patio heater will briefly decrease its peak current when it is switched on.
In some cases this can be too much for commonly used 16A-B installation machines in the meter cupboard, with the result that the installation machine switches off the relevant power group. To have an installation machine collect the peak current, you can have the 16A-B installation machine replaced by a 16A-C (or D) installation machine. They are slower and switch off the relevant power group less quickly and thus absorb the peak current better.
With the classic porcelain fuses (stopping) in your meter cupboard, this problem is less likely to occur; if it does happen, replace the fuse with a “slower” version. If necessary, have a separate group installed for your patio heater. Then you do not have to take into account other equipment connected to the same group and the problem is unlikely to occur.

Important safety warnings

General safety warnings

Use the terrace heater only for the purpose for which it is designed: heating a terrace, garden or other outdoor domestic spaces and NOT for heating indoor spaces, outdoor non-domestic spaces or for drying textile and/or other materials.
Carefully read this entire manual before using and/or installing this appliance. Keep the manual in order to be able to consult it in the future and possibly to pass it on to other people.
Check this new appliance before you use it (including cable and plug) for any visible damage. Do NOT use a damaged appliance, but bring it to your supplier for replacement.
Improper use and/or installation entail risks of electric shocks and/or fire.

Warnings for installation and positioning

Use the terrace heater only outdoors or in a very large open space.
Keep all flammable objects, such as tent cloths, parasols, branches, furniture/garden furniture, curtains, paper, etc. away from the appliance (minimum 1 meter, also when they are windblown!).
Always take care of good ventilation!
Observe the following minimum distances when installing the appliance:
Minimum distance from the ceiling /roof: 20 cm
Minimum distance to the tent canvas/umbrella etc.: 25 cm
Minimum free distance at the front side: 100 cm
Minimum distance to the sidewalls: 50 cm
Minimum distance to the floor: 180 cm
The ceiling and wall that are used for mounting the appliance must be made from non-combustible or hardly combustible material. In any case, they should withstand a temperature of minimum 150°C without starting to singe, melt, deform or ignite. Check regularly whether the wall and ceiling do not become overheated, because this poses risks!
Some parts of the appliance become extremely hot or the protective grids do not provide sufficient protection. For safety reasons, the lowest point of the appliance must always be at a distance of 180 cm from the ground.
The air around the appliance should be able to circulate freely.
Therefore, do NOT place it too closely to large objects. The minimum distances between large objects and the top, sides and bottom of the appliance are equal to the aforementioned distances to ceiling/roof, front side, sidewalls and floor.
The terrace heater is intended only for domestic use. Therefore, do NOT use it on construction sites, in greenhouses, sheds, stables, etc., even if these are largely open spaces. Usually, these spaces contain too many flammable substances.
Do NOT use this terrace heater for sauna heating, room heating, and heating of a kennel or another location in which there are animals.
If you use the appliance outdoors, it should be connected to a suitable, waterproof and earthed socket. All electrical connections must stay dry under all circumstances. The manufacturer, importer and supplier are not liable for incorrect connections!
Do NOT use this appliance before it is completely installed as described in the manual. NEVER use the appliance when it stands upright, leans or similar. Do NOT insert the plug into the wall socket before the appliance is correctly installed in its final place.
Do NOT place the appliance above a faucet, another source of water, etc. or within a distance of 1 metre from these objects. Do NOT install it in a humid environment, such as bathrooms, laundry rooms or similar indoor places. Be careful with water regardless of the fact that the appliance is spray-proof. Make sure that the appliance cannot fall into water and do NOT expose it to hard or brutal water jets. Do NOT operate or touch it with wet hands. Install the appliance in such a manner that nobody can operate or touch it from a bathtub, shower or swimming pool.
Use the appliance only when it is firmly mounted. Make sure that you always use fasteners suitable for the substrate and if necessary, consult an expert.
If this appliance will be connected directly to the cabling of your electricity installation, an authorised specialist should install it while taking into account the applicable legislation, regulations and instructions.
Do NOT place the appliance near, under or pointing towards a socket and do NOT place it near open fire or heat sources.
Do NOT use the appliance near or pointing towards furniture/garden furniture, parasols, tent cloths, branches, flags, paper, clothing and other flammable objects. Maintain at least 1 metre distance between these objects and the appliance!
The inside of the appliance contains hot and/or glowing and sparking parts. Therefore, do NOT use the appliance in spaces for storing combustible liquids and/or gases such as fuels and paint. Do NOT use the appliance in locations where there is a risk of fire, such as near gas tanks, gas pipes or spray cans. That entails the risk of explosion or fire!
When selecting a place for the appliance, take into account that this place cannot be reached / accessed by children.

Warnings regarding use

Do NOT use additions/accessories in/on the appliance that are not
recommended or supplied by the manufacturer.
Use the appliance only for the purpose for which it is designed and only in a manner as described in the user manual.
Some parts of this appliance become extremely hot and can cause burns. Special attention is needed when children, vulnerable persons or pets are near the appliance. NEVER leave them alone if the appliance is operating!
Make sure that the infrared heater is always pointing down and NEVER towards the ceiling to prevent overheating the ceiling!
NEVER cover or block the appliance, which causes overheating and entails the risk of fire. NEVER hang or put objects such as clothing, blankets, pillows, etc. on the appliance. Always observe a minimum distance of 1 meter between the appliance and flammable materials. To prevent fire, ventilation openings must not be blocked. NEVER use the appliance for drying clothing and NEVER put something on it. Nothing may lean against the appliance!
Warning! NEVER leave an operating appliance without supervision.
Do NOT put the appliance automatically into operation by means of a timer or any other device that switched on the appliance automatically. Always check that the appliance stands in safe conditions before using it! Do NOT use the appliance by means of a voltage regulator such as a dimmer or something similar; that is also dangerous!
Connection voltage and frequency stated on the appliance should correspond with the voltage and frequency of the wall socket that you are using. The wall socket must have an earth connection and the electrical installation should be protected using a 30mA residual-current circuit breaker. At all times, the wall socket used should be easily accessible in order to be able to remove the plug from the socket in case of an emergency.
To prevent overloading and blown fuses, other devices may not be connected to the same wall socket as the socket to which the appliance is connected.
Completely unwind the electric cable of the appliance before inserting the plug into the wall socket and ensure that the cable does not touch the hot parts of the appliance anywhere or can become hot in another manner. Do not put the electric cable under carpets, mats, runners, etc. and keep the cable out of the walkway.
Make sure that no one steps on it and that garden furniture/furniture is not put onto it. Do not lead the cable around sharp corners and do not wind it too tightly after using it! Prevent the cable from making contact with oil, solvents and sharp objects. Regularly check the cable for damage. Do not twist or bend the electric cable or wind it around the appliance; these things can damage the insulation!
It is recommended not to use an extension cable, because that can cause overheating and fire. If using an extension cable is unavoidable, ensure that you use an undamaged and approved earthed extension cable with a minimum diameter of 3×2,5 mm2 and a minimally allowed power of 2500 Watt (Golden Ultra 2000) and 3000 Watt (Golden Ultra 2500). Always unwind the extension cable completely to prevent overheating.
Connect the appliance only to a fixed wall socket. Do NOT use a junction box, power strip, etc.
The plug can feel lukewarm while the appliance is operating. This is normal, but if the plug gets very hot, then there is something wrong with the wall socket. Please contact your electrician.
Always switch off the appliance initially using the main switch and subsequently, remove the plug from the wall socket. NEVER switch off the appliance by removing the plug!
NEVER pull the electric cable to remove the plug from the wall socket or to move the appliance.
Prevent any strange objects from penetrating the radiation/ventilation openings. This can cause an electric shock, fire or damage.
NEVER stick fingers into the appliance through an opening.
NEVER leave an operating appliance without supervision; first, switch off the appliance and subsequently, remove the plug from the wall socket.
Always remove the plug from the wall socket, when the appliance is not operated. For this purpose, grasp the plug; NEVER pull the electric cable!
The housing and the front side of the appliance become extremely hot during its operation. Therefore, do NOT touch the appliance during or shortly after its operation: that causes burns! Pay attention that wind or other environmental factors do not bring flammable materials, such as branches, parasols, tent cloths, flags, plastic foils, etc., in the vicinity of the appliance. This can cause damage/singe damage or fire. Pay attention that these objects/materials do not cover or block the appliance.
Warning! This appliance is not equipped with a device to regulate room temperature. Do NOT use this appliance in small rooms, when these are used by persons that are not able to leave these rooms independently, unless there is continuous supervision.
NEVER operate the appliance with wet hands.
Warning! Some parts of this appliance become extremely hot and can cause burns. Special attention is needed when children, vulnerable persons or pets are near the appliance. NEVER leave them alone in case the appliance is operating!

Who is allowed to use the appliance?

Children, who are younger than 3 years old, should be kept away of
the appliance, unless there is supervision.
2. Children between the ages of 3 and 8 are only allowed to switch the
appliance on or off, if it is placed or installed in its normal workplace
and if there is supervision or if they have received instructions for
using the appliance safely and understand which risks are related to
using it.
3. Children between the ages of 3 and 8 are NOT allowed to insert the plug into the wall socket, regulate or clean the appliance and carry out maintenance.
This appliance can be used by children, who are over the age of 8, and by persons with reduced physical, sensory or mental skills or lack experience and knowledge, if there is supervision or if they have received instructions for using the appliance safely and understand which risks are related to using it.
Children are not allowed to clean and maintain the appliance without supervision.
Children are not allowed to play with the appliance.

Warnings regarding maintenance

NEVER change anything in the appliance, electric cable or plug.
Keep the appliance clean, because dust, dirt and/or sediment is often the reason for overheating. Make sure that such sediment is removed regularly.
NEVER submerge the appliance in water to clean it.
Always switch off the appliance, remove the plug from the wall socket and let the appliance cool down, when you:
- Want to clean the appliance.
- Want to carry out maintenance.
- Want to touch or move the appliance.
Do NOT put the appliance into operation, if you observe damage to the appliance, electric cable or plug, or if it operates poorly, makes unusual noise, has fallen or if you smell something, see smoke or observe some other fault. Remove the plug from the wall socket immediately. Return the entire appliance to your supplier or a qualified electrician for a check and/or repair. Always demand original spare parts.
Only authorised and qualified persons are allowed to open and/or repair the appliance. Do not repair the appliance yourself; that can be dangerous! Repairs by unauthorized persons or changes to the appliance breach the water and dust tightness of the appliance and cause the warranty and liability of the manufacturer to be cancelled.
If the electric cable is damaged, it should be replaced by the manufacturer or its service employee or persons with similar qualifications to prevent risks.
Deviations of points 5, 6, and/or 7 can cause damage, fire and/or personal injury. This cancels the warranty and the manufacturer, importer and/or supplier do not accept any liability for the consequences.

Description

The Eurom Golden Ultra infrared heater is a terrace heater with various application options. Double insulation prevents the top (where the suspension bracket is located) from becoming extremely hot.
The Eurom Golden Ultra infrared heater consists of:
Description

. Heater with suspension bracket, electrical cable and plug
Wall bracket (2x) with short wing nut for fastening
Three brackets (various sizes) for suspension to tent frame, parasol or similar item, with two wing nuts
A set of chains with 2×2 karabiner hooks for ceiling suspension
The remote control (RCD-type only)
fastening material.

The Eurom Golden Ultra has a separated electrical part with the receiving point for the remote control and an on / off switch (7) on the side.

Installation

Before installing, secure the hanging bracket (9) to the heater. Using the Allen key, undo the Allen screw (10) and pull the pin with the other screw out of the hole. Place the hanging bracket (9) between both holes as indicated on the diagram. Push the pin with the second screw back through the holes and the hanging bracket. Then place the first Allen screw back and turn to secure using the Allen key.

The Eurom Golden Ultra can be installed in three ways:

Suspension from a wall (or possibly ceiling) by means of a wall bracket
Suspension from a frame (parasol, tent or similar item) by means of a bracket
Suspension from a ceiling by means of chains

Remove all package material (including the shock absorbing material around the bulb) before installation the heater, keep the package material away from children. Check the appliance, supply cord and the plug for signs of damage. Carefully choose the right place to install your heater.

Before fastening, check that the minimum safe distances between the surroundings and the chosen location are respected:
Minimum distance lowest point of heater – floor: 1,8 metres
Minimum distance heater – heated object: 1 metre
Minimum distance top heater – fire-resistant ceiling: 0.2 metres
Minimum distance top heater – tent tarpaulin, parasol etc.: 0.25 metres
Minimum distance side heater – walls, obstacles, objects: 0.5 meters

The top of the heater is the side where the suspension bracket is attached. If you suspend the device outside, ensure that it is protected from the wind.

Suspension from a wall (or possibly ceiling) by means of the wall bracket.
- The appliance has to be mounted preferably on an incombustible foundation. That foundation has to be vibration free, exact vertical and stable enough for lastingly holding the appliance free of problems. Check or the provided dowels and screws are suitable, strong enough and qualified for the foundation. The material provided is identified for a brick wall; for another foundation please ask the specialist for suitable material.
- Fix the mounting bracket totally horizontal on the wall with the four anchor dowels provided see fig.
- Hang the terrace heater with the suspension bracket in the wall bracket. Refer to the picture. Slide the bracket through the wall bracket as far as possible – the small hole in the bracket protrudes under the wall bracket. Secure that terrace heater by screwing the short wing nut supplied as far as possible into the small hole in the suspension bracket.
- The terrace heater can also be suspended from a ceiling in the same manner. In that case, the locking wing nut must be replaced with a strong screw (not supplied) that can be fastened by means of a plug in the ceiling. Check the fastening regularly!
Suspension from a frame (parasol, tent or similar item) by means of a bracket
- Ascertain that the frame from which you wish to suspend the terrace heater is strong enough to take the weight of the terrace heater for an extended period of time.
- Choose which of the three supplied brackets is suitable for the frame. You must choose the smallest possible option.
- Slide the bracket around the frame, place the terrace heater against it and screw the bracket to the suspension bracket with 2 wing nuts (see picture).
Suspension from a ceiling by means of chains Choose 2 suspension points in the ceiling, 40 cm apart.
- Ascertain that the ceiling and fastening materials are strong enough and suitable to take the weight of the heater for an extended period of time.
- Fasten the suspension eyes to the ceiling (not supplied).
- Hook one end of the chains onto suspension points of the heater by means of the karabiner hook. You hook the karabiner hooks at the other end of the chain through the suspension eyes in the ceiling. Pulling the chain through the suspension eye and fastening the second karabiner hook to the chain allows you to raise the suspension height of the heater (see picture). Please always take account of the minimum distances to the ceiling, floor, walls and objects!

The following applies for all options

However you install the Golden Ultra, always lead the electrical cable directly away from the heater. It may not become hot!
Adjust the desire radiation angle of the device. Do this by undoing both Allen screws slightly using the Allen key. Make sure you secure them again once you have made the adjustments! The heater can rotate through approximately 90° – with wall fastening from 30° upwards to approximately 60° downwards. When adjusting the angle ensure that the radiator does not radiate heat onto flammable materials from a short distance!
Fasten all screws another time firmly and Scheck or the heater is firmly mounted. Now your infra red heater is ready for use.
For personal protection the installation, to which the Eurom Golden Ultra is connected, has to be equipped with an earth fall device (max. 30 mAmp).
Under some circumstances it may be attractive to make a fast connection between the heater and the main supply, and to operate the heater with a switch. Because the Eurom Golden Ultra has a high water tightness (IP65) and for safety reasons, such a connection has to be made by a qualified electrician.

Working

Check for every use:

or the appliance doesn’t show signs of damage.
or the appliance still is fastened firmly. Mechanical bearing pressure, oscillating duet o wind or rain could lead to loose.
or there are no objects, canvas, sun screens etc. are inside the safety distances.
or the socket you want to use gives the correct tension (220-240V-50Hz) and is grounded.

When you use the appliance for the first time (or after a long time again), observe it during the first 10 till 15 minutes to be sure that is works trouble-free.

The Golden Ultra has a remote control that works with two batteries: AAA, 1.5V. While using, point the remote control to the receiving point of the heater (on the electric part). If there are obstacles between remote control and the heater, it will not work!

Remove the batteries out of the season, that will extend the life of the remote control.

Press the on/off switch (7) on the side of the unit to “I” (on)
Set the device into operation by pressing the ON button of the remote control.
The device has a ‘slow start’ at 33% output (NB. This requires a fuse type C). 4 seconds after starting, it automatically switches to the most recently used output.
On first use, it will switch to 100% output after 4 seconds.
With the Ʌ-arrow, you can switch to a higher heating level
With the V-arrow, you can switch to a lower heating level
Pressing on the MAX button takes you straight to the highest heating level.
To stop the unit, first press the ‘off’ button on the remote control. Then turn it off by pressing the on/off-switch to ‘O’ (off). Finally, unplug it from the wall outlet. Allow the heater to cool down.

Warning! When you turn off the unit using only the remote control, the ‘standby’ remains. So turn it off using the remote control or the on/off- switch and remove the plug from the socket!

Cleaning – maintenance – service

Cleaning
This appliance consist of a robust and maintenance-free aluminium casing with a safety grill. Before cleaning remove the plug from the power outlet and wait until the appliance is sufficiently cooled off. Wipe the appliance only with a clean and lint-free cloth or a soft brush. Never use abrasive cleaners, scrubbing brushes and chemical cleaners for cleaning! Never use flammable cleaners such as benzene or spiritus. Give the appliance time to dry before you use it again. To protect against electrical shock and danger of life, do not immerse cord, plug or any part of the appliance in water or other liquid.

Maintenance
Inside the Eurom Golden Ultra infrared heater are no user serviceable parts. The appliance is very good sealed (IP65) en may not be opened by not-qualified persons. The lamp is from the superior type ‘Golden Ultra Tube’. It has an expected lifetime of 8000 working hours and in normal circumstances it will not be necessary to replace it. Very intensive use can lead to precocious aging of the lamp and of course an accident can break it. In that case, contact your dealer or a qualified electrician. The lamp has a special connection and it is not allowed to not-qualified people to remove or change it.

Service
Repairs must be carried out by authorised specialists (dealer or electrician), thus ensuring electrical safety. The warranty does not cover damage or failure which are the result of self-made reparations or alterations, accident, misuse, abuse, neglect, commercial use or improper maintenance.

In line with their policy of continuous product development we reserve the right to change the product and documentation specifications without notice.

Removal

In the EU this symbol indicates that this product may not be disposed of as ordinary household waste. Old equipment contains valuable materials, suitable for recycling. These materials should be made suitable for reuse in order to prevent any adverse effects to health and the environment caused by unregulated waste collection. Therefore, please make sure that you bring old equipment to a designated collection point. Alternatively, contact the original supplier, who can make sure that as many of the components as possible can be recycled.

CE-declaration

Eurom
Kokosstraat 20
8281 JC Genemuiden
The Netherlands

declares the following device in sole responsibility:
Product: Infrared terrace heater
Brand name: EUROM
Model: Golden 2000 Ultra RCD & Golden 2500 Ultra RCD
Item number: 333863 / 334531 (Black) & 334555

Complies with the following harmonization rules:
Low Voltage Directive: LVD 2014/35/EU
Electromagnetic compatibility Directive: EMC 2014/30/EU
Restriction of Hazardous Substances RoHS Directive: 2011/65/EU&(EU)2015/863

Applied harmonized standards: