QNAP QSW-M2116P-2T2S 90-Watt 10GbE PoE++ and 30-Watt 2.5GbE PoE+ Managed Switch User Guide

June 5, 2024
QNAP

QNAP QSW-M2116P-2T2S 90-Watt 10GbE PoE++ and 30-Watt 2.5GbE PoE+ Managed

SwitchQNAP QSW-M2116P-2T2S 90-Watt-10GbE-PoE++-and 30-Watt 2.5GbE-PoE
+-Managed-Switch-PRODUCT

About QSS

  • QSS is a centralized management tool for your managed QNAP switch devices.

Switch Access

Method Description Requirements
Web browser You can access the switch using any computer on the same network

if you have the following information:


•   Switch name (Example: http:// example123/) or IP address


•   Logon credentials of a valid user account


For details, see Accessing the Switch Using a Browser

| •   Computer that is connected to the same network as the switch


•   Web browser

Qfinder Pro| Qfinder Pro is a desktop utility that enables you to locate and access QNAP devices on a specific network. The utility supports Windows, macOS, Linux, and Chrome OS.

For details, see Accessing the Switch Using Qfinder Pro.

| •   Computer that is connected to the same network as the switch


•   Web browser


•   Qfinder Pro

Accessing the Switch Using a Browser

You can access the switch using any computer on the network if you know its IP address and the login credentials of a valid user account.

Note: If you do not know the IP address of the switch, can locate it using Qfinder Pro.

  1. Verify that your computer is connected to the same network as the switch.
  2. Open a web browser on your computer.
  3. Type the IP address of the switch in the address bar.
  4. Specify the default username and password.
  5. Click Login the QSS desktop appears.
Default Username Default Password
admin The MAC address of the switch image omits any punctuation and

capitalizes any letters.
| Tip

For example, if the MAC address is 00:0a:0b:0c:00:01, the default password is 000A0B0C0001.

You can find the MAC address using Qfinder Pro. It is also printed on a sticker on the device as “MAC”.

Accessing the Switch Using Qfinder Pro

  1. Install Qfinder Pro on a computer that is connected to the same network as the switch.

Tip: To download Qfinder Pro, go to https://www.qnap.com/en/utilities

  1. Open Qfinder Pro.
  • * Qfinder Pro automatically searches for all QNAP devices on the network.
  1. Locate the switch in the list, and then double-click the name or IP address. The QSS login screen opens in the default web browser.
  2. Specify the default username and password.
  3. Click Login.
  • * The QSS desktop appears.
Default Username Default Password
admin The MAC address of the switch image omitting any punctuation and

capitalizing any letters.
| Tip

For example, if the MAC address is 00:0a:0b:0c:00:01, the default password is 000A0B0C0001.

You can find the MAC address using Qfinder Pro. It is also printed on a sticker on the device as “MAC”.

Getting Started

  1. Log in to the switch as an administrator.
    The default administrator account is admin. For details, see Switch Access.

  2. Configure the system IP settings.
    For details, see Configuring Connection Settings.

  3. Configure port settings.
    For details, see Configuring Port Settings.

  4. Add and configure various network settings. For details, see Network Management.

Client Device Management

The MAC History screen displays information about devices connected to the switch. This screen provides access to all the connected devices and access to Wake-on-LAN (WoL) commands.
WoL allows network administrators to perform maintenance on connected devices even if the device is powered down. You can remotely power up sleeping devices by sending specially coded network packets to devices equipped and enabled to respond to these coded packets.

Scanning for Connected Devices

  1. Go to Devices > MAC History.
  2. Click Scan.

QSS scans for connected devices.
Sending a WoL Packet to a Device

  1. Go to Devices > MAC History.

  2. Identify a previously connected device.

  3. Click
    The Send WoL Command window opens.

  4. Select a WoL configuration.

Configuration Description
Wake now Sends a WoL command to the device immediately.
Wake later Sends a WoL command to the device on a scheduled date.

a. Click the date.

A dialog box opens.

b. Select a date.

The dialog box closes.

c. Click the time.

The time picker drop-down menu opens.

d. Select a time.

  1. Click Apply.
  • * QSS sends a WoL command to the device.

Deleting a MAC Address

  1. Go to Devices > MAC History.

  2. Identify a previously connected device.

  3. Click
    A dialog box opens.

  4. Click Delete.

  • * QSS deletes the MAC address.

Clearing the MAC Address History

  1. Go to Devices > MAC History.

  2. Click Clear.
    A dialog box opens.

  3. Click Clear.

  • * QSS clears the MAC address history.

Network Management

This section describes how to use the QSS network settings to configure the switch. The basic network configuration of the switch includes port management, VLAN configuration, configuration of various protocols, and traffic management via Quality of Service (QoS) and Access Control Lists (ACLs).
You can also remove user-configured network settings and monitor the network settings of the switch.

Configuring Port Settings

  1. Go to Configuration > Ports > Port Configuration .
  2. Identify a port.
  3. Configure the settings.
Setting Description
State Controls the status of the port
Speed Controls the maximum speed that the port can use
Flow Control Controls the status of flow control on the port

•    When the port speed is set to auto, the maximum speed is advertised to the link partner.

•    When the port speed is fixed, Flow Control automatically matches that speed.

| Important

Flow Control cannot be enabled when the port speed is set to 100Mbps FDX.

Maximum Frame Size| Controls the maximum frame size allowed for the port

  1. Click Apply.
  • * QSS saves the settings.

Managing PoE Settings
Power over Ethernet (PoE) systems pass electric power along with Ethernet cables and allow a single cable to provide both a data connection and electric power to devices such as wireless access points, cameras, or VoIP phones. The PoE screen displays information about PoE power consumption and provides access to PoE scheduling and configuration options.

Configuring PoE Settings

  1. Go to Configuration > PoE > Power Configuration .

Tip: You can monitor the maximum PoE supply that is available for each PoE port.

  1. Identify a port.
  2. Configure the settings.
Setting Description
PoE Mode Controls the PoE operating mode for the port
Priority Controls the priority of each port

If multiple ports share the same priority, the port with the lower number is given priority.

Power Consumption| Displays the amount of power currently consumed by the powered device

  1. Click Apply.
  • * QSS saves the settings.

Configuring a PoE Schedule

  1. Go to Configuration > PoE > PoE Schedule .

  2. Identify a port.

  3. Click
    Scheduling is enabled for the port.

  4. Configure the schedule.

  • * Click
    • The PoE Schedule Configuration window opens.
    • Optional: Select additional ports.
    • Selected ports will also be included in the schedule.
    • Select port operating hours.
    • Optional: Select Activate schedule now.
  1. Click Save.
    The PoE Schedule Configuration window closes.

  2. Click Apply.

QSS saves the schedule.

Managing VLAN Groups

A virtual LAN (VLAN) groups multiple network devices together and limits the broadcast domain. Members of the VLAN are isolated and network traffic is only sent between the group members.
Each VLAN is assigned a specific VLAN identification number. The VLAN screen displays information about existing VLANs and provides access to VLAN configuration options.

Adding a VLAN

  1. Go to Configuration > VLAN.

  2. Click Add.
    The Add VLAN window opens.

  3. Specify a VLAN ID.

  4. Select ports to include in the VLAN.
    Only tagged ports can belong to multiple VLANs.

  5. Click Save.
    The Add VLAN window closes.

  6. Click Apply.

QSS saves the settings.

Editing a VLAN

  1. Go to Configuration > VLAN .

  2. Identify a VLAN.

  3. Click
    The Edit VLAN window opens.

  4. Select ports to include in the VLAN.

  5. Click Save.
    The Edit VLAN window closes.

  6. Click Apply.

QSS saves the settings.

Managing Link Aggregation Groups

Link Aggregation Control Protocol (LACP) allows you to combine multiple network adapters into a single logical network interface. This ensures high port reliability and redundancy. In case of port failure, traffic continues on the remaining ports. The Link Aggregation page displays information about existing link aggregation groups and provides access to configuration options.

Adding a Trunking Group Using LACP

  1. Go to Configuration > Link Aggregation.

  2. Click Add.
    The Add Group window opens.

  3. Configure the group settings.

Setting User Action
Group number Specify the group number between 1 and 10
Setting User Action
Mode Select the link aggregation mode for the group.

•   LACP : Provides automatic failover and dynamic configuration

•   Static : Aggregates all configurations at once on the selected link aggregation ports

| Important

Enable link aggregation before connecting cables to the switch to avoid creating a data loop.

Port Configuration| Specifies which ports are included in the group

A maximum of 4 ports may be included in a group.

  1. Click Save.
    QSS creates the group.

Editing a Trunking Group

  1. Go to Configuration > Link Aggregation.

  2. Identify a group.

  3. Click
    The Edit Group window opens.

  4. Click Save.

QSS updates the group settings.

Managing Port Traffic

The Traffic section of QSS provides port traffic configuration options. The MAC Address Table page gives access to unicast traffic configuration options by directing traffic to specific ports on the VLAN ID and the destination MAC address of the frame of the sending network device. Rate Limits supports configuring incoming and outgoing rate-limiting options for all traffic on a port and provides bandwidth usage limitation options. When a limit is enabled on a switch port, excess traffic above the configured setting is discarded by QSS.

Adding a Static MAC Address

The MAC address table tracks MAC addresses and forwards associated unicast traffic through specific ports.

  1. Go to Configuration > Traffic.
  2. Specify the aging time for the MAC table.

Note: You can configure the amount of time that an entry remains in the MAC table.

  1. Click Add.
    The Add Static MAC Address window opens.

  2. Configure the MAC address settings.

  • Specify a VLAN ID.
  • Specify a MAC address.
  • Select at least one port.
  1. Click Save.

The Add Static MAC Address window closes. QSS adds the MAC address.

Configuring Rate Limiting

  1. Go to Configuration > Traffic > Rate Limits.
  2. Identify a port.
  3. Click
  • * The Configure Rate Limiting window opens.
  1. Configure the rate limits.
  • Optional Select additional ports.
  • Rate limits will also apply to the additional ports.
  • Specify the ingress rate.
  • Specify the egress rate.
  1. Click Save.

QSS saves the rate limits.

Adding an Access Control List Entry

  • An Access Control List (ACL) controls access to specific network objects by limiting which IP address or MAC address can connect.
  • The Security page displays information about existing IP addressed-based ACL entries and provides access to configuration options.
  1. Go to Configuration > Security.

  2. Click Add.
    The Add ACL – IP address window opens.

  3. Configure the ACL entry settings.

Setting User Action
No. Specify the number of the ACL entry This value must be from 1 to

250
Protocol| Select the type of traffic affected by the ACL entry

•   TCP

•   UDP

Source
Setting| User Action
---|---
IP address| Specify the IP address of an incoming connection
Subnet mask| Specify the subnet mask used by an incoming connection
Port| Specify the port number used by an incoming connection
Destination
IP address| Specify the IP address being accessed by a source connection
Subnet mask| Specify the subnet mask being accessed by a source connection
| Important

If a source is not specified, set the subnet mask to

255.255.255.255. If set to 255.255.255.0, the

entry will be configured for the whole subnet.

Port| Specify the port number being accessed by a source connection
Permission| Specify the type of permission type used for this ACL entry

•   Allow : Allows access for the configured IP addresses

•   Deny : Restricts access for the configured IP addresses

Important: If the source or destination is left blank, the permission setting is applied to all connections.

  1. Click Save.
    QSS adds the ACL entry.

Configuring IGMP Snooping

The Internet Group Management Protocol (IGMP) manages membership to IP multicast groups. IGMP is used by IP hosts and adjacent multicast routers to establish multicast group memberships.
The IGMP Snooping page displays information about detected IGMP groups and provides access to IGMP snooping configuration options.

  1. Go to Configuration > IGMP Snooping.

  2. Click
    QSS enables IGMP Snooping.

  3. Configure the IGMP settings.

Setting Description
Multicast flood blocking Blocks multicast flooding from unknown sources
Router Port Specifies which ports to use as the router port for the

VLAN

After receiving an IGMP packet, QSS forwards the traffic through the selected router ports.

Fast Leave| Specifies the ports that support the IGMP v2 Fast Leave feature After receiving an IGMP leave a message, QSS stops forwarding multicast traffic to the selected Fast Leave ports.

  1. Configure the priority.
    Larger numbers are given greater priority.

  2. Click Apply.

QSS saves the settings.

Configuring Port Mirroring

Port mirroring monitors network traffic and forwards a copy of a packet from one network switch port to another.

  1. Go to Configuration > Port Mirroring .
  2. Click
  3. Select the mirror type.
Mirror Type Description
Transmit & receive Mirrors all packets to the destination port
Transmit only Mirrors only outgoing packets to the destination port
Receive only Mirrors only incoming packets to the destination port
  1. Select source ports.
    You can select multiple source ports at the same time.

  2. Select a destination port.

  3. Click Apply.

QSS saves the settings.

Controlling the LLDP Status

The Link Layer Discovery Protocol (LLDP) uses periodic broadcasts to advertise device information over the network and discover neighboring devices. LLDP is a layer 2 protocol that allows systems using different network-layer protocols to exchange information about each other. The LLDP page displays information about detected devices and allows you to enable and disable LLDP.

  1. Go to Configuration > LLDP.
  2. Change the LLDP control status.
Toggle Setting Description
Enables the LLDP function
Disables the LLDP function
  1. Click Apply.
    QSS saves the setting.

Configuring Loop Protection

A loop occurs when data packets are continually forwarded between ports. If a loop is detected, loop protection can disable the interface.

  1. Go to Configuration > Loop Protection .
  2. Click
  3. Configure the settings.
Setting Description
Transmission time Controls the time between transmitted loop protection

packets The value must be from 1 to 10 seconds.
Shutdown time| Controls how long to disable a port after detecting a loop The value must be from 0 to 604800 seconds.

  1. Click Apply.
    QSS saves the settings.

Deleting a Network Setting

  1. Go to Configuration.

  2. Identify a network setting.

  3. Click
    A confirmation message appears.

  4. Click Delete.

QSS deletes the network setting.

Note: Deleting network settings is applicable only to ACL rules, link aggregation, static MAC addresses, and VLANs.

Monitoring Network Settings

You can monitor the following network settings in the Configuration section of QSS. These settings can be used to monitor and diagnose switch operations.

Setting User Action
IGMP Snooping Statistics Go to IGMP Snooping > **IGMP Snooping

Statistics. Displays statistical information about detected IGMP groups.
LLP Remote Devices| Go to LLDP > LLDP Remote Devices**.

Displays the information of the LLDP-enabled port including system capabilities (bridge or router) and remote management IP address.

Port Status| Go to Ports > Port Status to view the following port status information:

•   Port number

•   Port link status

•   Port state

•   Port speed

•   Flow control

Port Statistics| 1. Go to Ports > Port Statistics to view the statistics of the 2.5 GbE and 10 GbE ports.

2.

Click to change the viewing option to list view.

3. Identify a port.

4.

Click.

QSS displays a detailed list of port statistics.

Power Consumption| 1. Go to PoE.

The Power Consumption page opens.

2. Select the port.

The current power consumption of the port is displayed.

System Management

  • The QSS System Management section provides device configuration and firmware update configuration options.

System Settings

  • This screen contains system configuration options such as system information, IP information, password settings, time settings, and backup and restore settings for the switch.

Changing the Switch Name

  1. Go to System Management > System Information.
  2. Click .
  3. Specify the device name.

Specify a device name containing 1 to 14 characters. Requirements:

  • Valid characters: A–Z, a–z, 0–9
  • Valid special characters: Hyphen (-)
  1. Click to confirm the device name.

QSS updates the switch name.

Configuring Connection Settings

  1. Go to System Management > Settings > IP .
  2. Configure the connection settings.
  3. Click Apply.
    QSS updates the connection settings.
Setting Description
Obtain IP & DNS automatically Obtain the IP & DNS information

automatically from the DHCP server.
| Tip

Click to refresh the IP & DNS information.

Set the IP & DNS manually| Specify the IP & DNS manually.

Updating the Switch Password

  1. Go to System Management > Settings > Password.
  2. Specify a new password.
  3. Click Apply.

QSS updates the password.

Tip: Click to make the password visible.

Setting User Action
Current password Specify the current password of the device
New password Specify a password that contains 8 to 20 ASCII characters
Confirm new password Reenter the new password

Configuring Time Settings

Note: You must configure the system time correctly to avoid the following issues.

  • When using a web browser to connect to the device or save a file, the displayed time of the action is incorrect.
  • Event logs do not reflect the exact time that events occurred.
  • Scheduled tasks run at the wrong time.
  1. Go to System Management > Settings > Time .
  2. Select a time zone.
  3. Specify the date and time format.
  4. Select the time setting.
Option User Action
Date & time format Specify a date and time format.
Time configuration Specify a method to synchronize the time.

•   Manual configuration : Specify the date and time

•   Synchronize with Internet time server : Sync the switch with the specified Internet time server

•    Server : Name of the Network Time Protocol (NTP) server Examples: time.nist.gov, time.windows.com

•    Time zone : Specify the time zone

  1. Click Apply.

QSS updates the time settings.

Managing Logs

You can filter logs by type or search for specific log files. These logs can be used to diagnose issues or monitor switch operations.

  1. Go to System Management > Logs.
  2. Perform any of the following tasks.
Task User Action
Search log files a. Locate the Search field.

b. Enter search terms.

Delete log files| a. Click Clear.

The Clear Logs window opens.

b. Click Clear.

QSS performs the specified task.

Resetting the Switch to Factory Settings

Reset to the factory-defined default settings from the settings menu, or by pressing and holding the physical reset button for 10 seconds.

  1. Go to System Management > Settings > Factory Reset .

  2. Click Factory Reset.
    A confirmation message appears.

  3. Click Yes.

  • * QSS resets the switch.

Restarting the Switch

  1. Click located on the upper-right corner of the page.
  2. Click Restart Switch. QSS restarts the switch.
  3. Click Yes.

QSS restarts the switch.

Viewing the Switch Information

To view the hardware and system information of the switch, go to System Management > System Information.
The screen provides the following information.

Information Description
Switch CPU Displays the switch CPU information along with the supported

software
PoE controller| Displays the PoE controller integrated into the switch
Switch CPU temperature| Displays the real time temperature of the CPU
System temperature| Displays the overall real time temperature of the switch
PoE controller temperature| Displays the real time temperature of the PoE controller
System fan| Displays the fan speed (in RPM) of the installed fans

Firmware Management

QNAP recommends keeping your device firmware up to date. This ensures that your device can benefit from new QSS software features, security updates, enhancements, and bug fixes.
You can update the firmware using one of the following methods:

Update Method Description
Using Live Update Firmware updates are automatically detected by QSS and

installed onto your device.

For details, see Checking for Live Updates.

Using Firmware Update| You can check for latest device firmware updates on the QNAP website, download the firmware update to a computer, and manually install the firmware update onto your device.

For details, see Updating the Firmware Manually.

Firmware Requirements
Your device must meet the following requirements to perform a firmware update:

Settings Requirements
Hardware settings •   A computer Ethernet cables
Note

QNAP recommends updating the firmware using wired Ethernet connections to ensure your network connection is reliable during firmware updates.

Administrator privileges| You must be a switch administrator or have admin privileges to update the firmware.
Stop switch operations| QNAP recommends stopping all other switch operations before the firmware update. The switch must be restarted for the firmware update to take effect and may disrupt ongoing switch services or operations.
Device model name| Ensure you have the correct switch model name. You can find the switch model name using the following methods:

•   Locate the model name on a sticker on the bottom or rear of your device.

•   Log on to your device to find the model name.

Firmware version| If you are updating the firmware using Firmware Update , ensure the selected firmware version is correct for your device model.

Checking for Live Updates

Warning: Do not power off your device during the firmware update process.

Important

  • Make sure you review the Firmware Requirements before updating the firmware.
  • The update may require several minutes or longer, depending on your hardware configuration and network connection.
  1. Go to System Management > Firmware Update > Live Update .

  2. Click Check for Update.
    QSS checks for available firmware updates. You can choose to update QSS if there is an available update.

  3. Click Update System.
    A confirmation message appears.

  4. Click Update.

QSS updates the firmware.

Updating the Firmware Manually

Warning: Do not power off your device during the firmware update process.

Important

  • Make sure you review through the Firmware Requirements before updating the firmware.
  • The update may require several minutes or longer, depending on your hardware configuration and network connection.
  1. Download the device firmware.
  • Go to http://www.qnap.com/download.
  • Select the product type.
  • Select your device model.
  • Read the release notes and confirm the following:
  • The device model matches the firmware version.
  • Updating the firmware is necessary.
  • Check for any additional firmware update setup instructions.
  1. Ensure that the product model and firmware are correct.

  2. Select the download server based on your location.

  3. Download the firmware package.

  4. Click Browse.

  5. Select a folder.

  6. Save the downloaded firmware package.

  7. Extract the firmware image file.

  8. Go to System Management > Firmware Update > Firmware Update.

  9. Click Browse and then select the extracted firmware image file.

  10. Click Update System.
    A confirmation message window appears.

  11. Click Update.

The device restarts immediately.

References

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