VIVO DESK-V123EB Black Electric Multi Motor Corner Desk Frame Controller Instruction Manual

Black Electric Multi-Motor Corner Desk Frame Controller
Instruction Manual

SKU: DESK-V123EB

Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product.

https://vivo- us.com/products/desk-v123eb

GET IN TOUCH | Monday-Friday from 7:00 am-7:00 pm CST

| |
---|---|---
help@vivo-us.com| www.vivo-us.com Chat live with an agent!| 309-278-5303

WARNING!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are o missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual and do not exceed weight capacity. We cannot be liable for damage or injury caused by an improper mounting, incorrect assembly, or inappropriate use.

ELECTRICAL SAFETY INSTRUCTIONS

THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE, AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.

• DO NOT CLEAN THE PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE THE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.

OPERATING CONTROL PANEL

OPERATING INSTRUCTIONS: When the system is powered on, the existing desktop height will appear on the control panel.
Upward and Downward Movement
Press and hold the up or down arrow until the desk reaches the desired height.
Memory Mode
To store a certain height in the controller’s memory, first press “M”. The current height will begin flashing on the display. Now press “1”, “2”, “3”, or “4” within six seconds to store the current height in memory.
Each number can store at a different height. Once in memory, you can recall any of the four height settings by pressing the corresponding button. Touching any button will stop the automatic adjustment.
Power-Saving Mode
When no actions are made for over 2 minutes, the system will enter power- saving mode. Touch any button to enter operating mode.

Function Mode
Press and hold the “M” button for 3 seconds, or until “S – -” begins flashing on the display. Press “M” again to enter Function mode. Within function mode, use the up and down buttons to scroll through settings, and use the “M” button to select options. If no action is taken for 20 seconds, the desk will return to operating mode.

• Change Displayed Unit (Un): Press the up or down buttons until the display shows “Un”, and press “M” to select. Press up or down to select “SI” (metric) or “In”  imperial). Hold “M” for 2 seconds to save the setting.
• Change Brightness (BR): Press the up or down buttons until the display shows “or”, and press “M” to select. Press up or down to select Low (L), Normal (n), or High (H)  brightness. Hold “M” for 2 seconds to save the setting.
• Collision Force Detection (CF) : Press the up or down buttons until the display shows “CF”, and press “M” to select. Press up or down to select “OFF”, Low (L), Normal (n), or Heavy (H) collision force detection. Hold “M” for 2 seconds to save the setting.

Reset Mode
While the unit is powered on, press the down arrow until the desk moves to the fully lowered position.
Press and hold the down arrow for 5 seconds or until “rES” is displayed to enter reset mode. The desk will move down to the lowest possible height and then move back up slightly. The desk will then return to operating mode.

• E20 – Desk Overload: If overloaded while moving up, an error will clear after 3 seconds. If overloaded moving down, unplug the desk for 10 seconds then reconnect power.
• Circuit Protection: If the motor or controller becomes disconnected, the desk will cease operation. The error will clear after all components are reconnected.

TROUBLESHOOTING

motor, reconnect the motor, then reconnect power.
E20| Desk overload:  Unplug the desk for 10 seconds then reconnect to power.
E02| Obstacle protection.  The desk will automatically move back 4cm after the collision.
E31| Under-voltage (power brownout). Will clear automatically when line power is corrected.
E32| Over-voltage (power surge).  Will clear automatically when line power is corrected.
E60| Legs are at different heights.  Reset the desk to align the legs.
RSR/RST| An error has occurred and entered reset mode for protection; complete reset process to clear error.

NOTES

• Self-protection function: The unit will enter a protective mode should the system operate continuously in excess of 2 minutes with “HOT” on the controller display. The system will return to normal operation after approximately 18 minutes.
• Do NOT remove or reconnect power to reset the unit when in a protective or “HOT” state, as this may damage the electronics.

PLEASE NOTE : The control unit has a gyroscope sensor and MUST be fixed to the desk for correct operation.

Love your new VIVO setup and want to share it?
Tag us in your photo! @vivo_us

LAST UPDATED: 04/02/2021 REV1.0

Open Monday – Friday 7:00 am – 7:00 pm  CST,
our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.

309-278-5303| AVG. RESOLUTION TIME (within office hrs): 5M 4S
---|---
www.vivo-us.com
Chat live with an agent!| AVG. RESOLUTION TIME (within office hrs): < 15 M
help@vivo-us.com| AVG. RESPONSE TIME (within office hrs): 1HR 8M
– 23% within < 15m
– 38% within < 30m
– 61% within < 1hr
– 83% within < 2hr
– 92% within < 3hr

FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com

References

• Register a .US.COM domain today!
• VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
• Electric Multi Motor Corner Desk Frame with Memory Controller – VIVO - desk solutions, screen mounting, and more

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>