Ubiquiti UCKG2-RM Cloud Key Gen2 Rackmount Accessory User Guide

: June 5, 2024
: UBIQUITI

Table of Contents

Introduction
Package Contents
System Requirements
Network Topology Requirement
Hardware Overview
Hardware Installation
Connecting
Specifications
Safety Notices
Limited Warranty
Disclaimer
Compliance
Declaration of Conformity
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Ubiquiti UCKG2-RM Cloud Key Gen2 Rackmount Accessory User Guide

Introduction

Thank you for purchasing the Ubiquiti Networks® UniFi® Cloud Key Gen2 Rackmount Accessory. This Quick Start Guide is designed to guide you through installation and also includes warranty terms.

Package Contents

Package Contents
UCK G2 Rackmount Accessory

System Requirements

UniFi Cloud Key G2 or Cloud Key G2 Plus
Standard 19″ Server Rack

Network Topology Requirement

A DHCP-enabled network (for the Cloud Key to obtain an IP address)

Sample Network Diagram

All UniFi devices also support off-site management controllers. For setup details, see the User Guide on the website at: www.ubnt.com/download/unifi

Hardware Overview

Front Panel

Note: This section provides an overview of the front panel as it would function with a Cloud Key installed in the Docking Bay.

Front Panel

LED Color	State	Status
White	Solid	Ready for configuration
Flashing	Initializing
Heartbeat Flashing	Firmware upgrade in progress. Device is busy; do not touch

Ethernet Connects to a DHCP server on your LAN.
Power can be provided by an 802.3af PoE switch, such as the UniFi PoE Switch.

Reset The Reset button serves two functions:

Restart Press and release the Reset button quickly to restart the Cloud Key.
Restore to Factory Default Settings Press and hold the Reset button for more than five seconds to restore factory default settings to the Cloud Key.

Back Panel

Back Panel

Lock Tab Mechanism that allows you to adjust the size of the Docking Bay depending on which Cloud Key you are using: UCK-G2 or UCK-G2-PLUS.

Docking Bay Interface where the Cloud Key connects to the rackmount.

Hardware Installation

Attach the UniFi Rackmount Accessory to the rack using the four Mounting Screws. (If the rack has square slots, then use Cage Nuts with the Mounting Screws.)
Connect an Ethernet cable (not included) to the Ethernet Port.
Connect the other end of the Ethernet cable to a port on a compatible PoE switch, such as a UniFi PoE Switch.

Connecting

Connecting the Cloud Key G2

The Cloud Key G2 must be installed with the 13-pin connector facing up. Once docked, the LCD display will appear in the window of the rackmount.

Remove the sticker from the 13-pin connector.
Insert the Cloud Key G2 into the docking bay once the following three conditions are met:
a. The 13-pin connector is face up
b. The LCD screen is face forward into the rackmount
c. There is no Ethernet cable connected to the Cloud Key G2

Note: If you are going to use the Ethernet port on the Cloud Key, make sure there is no Ethernet cable connected to the rackmount.

Warning: To prevent creating a loop or other unfavorable behavior on the network, only one Ethernet connection should be used. Do not use the Ethernet port on the Cloud Key G2 and Rackmount Accessory simultaneously.

Connecting the Cloud Key G2 Plus

When installing the Cloud Key G2 Plus, the width of the Docking Bay must be adjusted to accommodate the larger dimensions. To adjust the Docking Bay:

Press down on the Lock Tab and slide the docking bay cover open until it locks into place.
Remove the sticker from the 13-pin connector on the Cloud Key G2 Plus.
Insert the Cloud Key G2 Plus into the docking bay once the following three conditions are met:
a. The 13-pin connector is face up
b. The LCD screen is face forward into the rackmount
c. There is no Ethernet cable connected to the Cloud Key G2 Plus

Warning: To prevent creating a loop or other unfavorable behavior on the network, only one Ethernet connection should be used. Do not use the Ethernet port on the Cloud Key G2 Plus and Rackmount Accessory simultaneously.

Specifications

CKG2-RM

Safety Notices

Read, follow, and keep these instructions.
Heed all warnings.
Only use accessories specified by the manufacturer.

WARNING: Do not use this product in location that can be submerged by water.
WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.

Limited Warranty

UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that

the product(s) furnished hereunder (the “Product(s)”) shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment by UBIQUITI NETWORKS under normal use and operation. UBIQUITI NETWORKS’ sole and exclusive obligation and liability under the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion, to repair or replace any Product that fails to conform to the above warranty during the above warranty period. The expense of removal and reinstallation of any Product is not included in this warranty. The warranty period of any repaired or replaced Product shall not extend beyond its original term.

Warranty Conditions

The above warranty does not apply if the Product:

has been modified and/or altered, or an addition made thereto, except by Ubiquiti Networks, or Ubiquiti Networks’ authorized representatives, or as approved by Ubiquiti Networks in writing;
has been painted, rebranded or physically modified in any way;
has been damaged due to errors or defects in cabling;
has been subjected to misuse, abuse, negligence, abnormal physical, electromagnetic or electrical stress, including lightning strikes, or accident;
has been damaged or impaired as a result of using third party firmware;
has no original Ubiquiti MAC label, or is missing any other original Ubiquiti label(s); or
has not been received by Ubiquiti within 30 days of issuance of the RMA.

In addition, the above warranty shall apply only if: the product has been properly installed and used at all times in accordance, and in all material respects, with the applicable Product documentation; all Ethernet cabling runs use CAT5 (or above), and for outdoor installations, shielded Ethernet cabling is used, and for indoor installations, indoor cabling requirements are followed.

Returns

No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS during the warranty period, and the Products being received at UBIQUITI NETWORKS’ facility freight prepaid in accordance with the RMA process of UBIQUITI NETWORKS. Products returned without an RMA number will not be processed and will be returned freight collect or subject to disposal. Information on the RMA process and obtaining an RMA number can be found at:
www.ubnt.com/support/warranty

Disclaimer

EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA, SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY, ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY, SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT AND ANY WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES. BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR ITS THIRD PARTY PROVIDERS CONTROL BUYER’S EQUIPMENT OR THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS, DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY OF THE FOREGOING. In addition, UBIQUITI NETWORKS does not warrant that the operation of the Products will be error-free or that operation will be uninterrupted. In no event shall UBIQUITI NETWORKS be responsible for damages or claims of any nature or description relating to system performance, including coverage, buyer’s selection of products (including the Products) for buyer’s application and/or failure of products (including the Products) to meet government or regulatory requirements.

Limitation of Liability

EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Note

Some countries, states and provinces do not allow exclusions of implied warranties or conditions, so the above exclusion may not apply to you. You may have other rights that vary from country to country, state to state, or province to province. Some countries, states and provinces do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitation may not apply to you. EXCEPT TO THE EXTENT ALLOWED BY LOCAL LAW, THESE WARRANTY TERMS DO NOT EXCLUDE, RESTRICT OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF ANY SOFTWARE (EMBEDDED IN THE PRODUCT) TO YOU. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to any transactions regarding the sale of the Products.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This radio transmitter (FCC: SWX-UCKG2) has been approved by FCC.

Battery Warning

Do not expose cells or batteries to heat or fire. Avoid storage in direct sunlight.
Do not use any cell or battery which is not designed for use with the equipment.
Always purchase the battery recommended by the device manufacturer for the equipment.
Secondary cells and batteries need to be charged before use. Always use the correct charger and refer to the manufacturer’s instructions or equipment manual for proper charging instructions.

RF Exposure Warning

The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be located or operating in conjunction with any other antenna or transmitter, except as listed for this product’s certification.

ISED Canada
CAN ICES-3(A)/NMB-3(A)

This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device.

This radio transmitter (IC: 6545A-UCKG2) has been approved by ISED Canada.

Australia and New Zealand

Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CE Marking

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

Country List

AT	BE	BG	CY	CZ	DE	DK	EE	EL	ES	FI	FR	HR	HU
IE	IT	LV	LT	LU	MT	NL	PL	PT	RO	SE	SI	SK	UK

BFWA (Broadband Fixed Wireless Access) members noted in blue

Note: This device meets Max. TX power limit per ETSI regulations.

The following apply to products that operate in the 5 GHz frequency range:

Note: This device is restricted to indoor use only when operating in the 5150 – 5350 MHz frequency range within all member states.
Note: All countries listed may operate at 30 dBm. BFWA member states may operate at 36 dBm.
Note: Operation in the 5.8 GHz frequency band is prohibited in BFWA member states. Other countries listed may use the 5.8 GHz frequency band.

RoHS/WEEE Compliance Statement

European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Declaration of Conformity

Hereby, UBIQUITI NETWORKS declares that the radio equipment
type CKG2-RM is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.ubnt.com/compliance

Online Resources
Support help.ubnt.com
Community community.ubnt.com
Downloads downloads.ubnt.com

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http://www.ubnt.com/

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