sunmi K2MINI Mini High Quality Touchscreen Self Checkout Kiosk User Manual

June 5, 2024
SUnmI

sunmi K2MINI Mini High Quality Touchscreen Self Checkout Kiosk User Manual

Three installation styles of Self-Checkout Kiosk

installation

Only several steps to enable the smart commercial device Self- Cbedroutriask

  1. After turning on the complete machine power supply, the screen will be lit. Then you will enter the first boot interface and just simply operate according to the instructions. There are two types of Internet mode available for you.

  2. LAN setting
    After plugging the network cable correctly, click “Setting” and “Wired Network” to choose Enable. Access password is required for an encrypted network connection. As for IP address, there are two options: to automatically obtain IP or to manually enter IP address.

  3. Wi-Fi setting
    Click “Setting’ and “WLAN” to enter the WLAN search interface. Wait for the available WLAN hot spots searching and listing. Click the right WLAN to connect to the network. Access password is required for an encrypted network connection.

How to download/use App

The Self-Checkout Kiosk is applicable for the cashier environment of commercial customers in various industries,such as convenience stores,department stores,catering,self service ticketing, livelihood services, etc. Please turn on the Kiosk and search & download the relevant Apps on the App market on Internet.

Facebook: Sunmitech

  LinkedIn : SUNMI Technology

Please read the internal machine help App for more help or call 400-6666-509 for free telephone services.

Brief Introduction of Self-Checkout Kiosk

Based on Dual screen desktop

Brief Introduction of Self-Checkout Kiosk

System switch
In standby state, short press to boot, short press again to be in standby mode; In service state, long press for 2 to 3 seconds to choose to shut-down or restart; In the state of power-on.long press for 11 seconds to shut down the host.

USB interface
For cash box,keyboard.scanner etc.

Receipt printer
Used to pant receipt.

Indicator light
Indicate different status of kiosk.

3D camera with structured light
Used for Face-ID verification,Payment.

Main screen
For customer usage.

Code scanner
Support commodity barcode & payment OR code.

Brief Introduction of Self-Checkout Kiosk

Secondary screen
(optional) For saleperson Usage.

Hidden line cover
Cover the cable plugs.

Cash drawer interface
Used for external cash drawer, output 120ms electric pulse.will not continuously supply power; Only supports 24W1A cash drawer.

Installation Steps of 58mm Thermal Paper Roll

Installation Steps of 58mm Thermal Paper Roll

  1. Open paper storage cover
    Pull the printer cover outside and it will pop open automatically.

  2. Load print paper roll
    Put in the 58mm thermal sensitive paper and pull out a section outside the printer exit.

Installation Steps of 80mm Thermal Paper Roll

  1. Open paper storage cover
    Pull the printer cover outside and it will pop open automatically.

  2. Remove the front stop of the paper roll
    Push back the two bucides at the bottom and lilt up.
    Installation Steps of 80mm Thermal Paper Roll

  3. Remove Paper roll separator
    Pull out two paper roll separators.
    Installation Steps of 80mm Thermal Paper Roll

  4. Load the front stop of the paper roll Put it down into the slot and push it backwards.
    Installation Steps of 80mm Thermal Paper Roll

  5. Load print paper roll Put in the 80mm thermal sensitive paper and pull out a section outside the printer exit.
    Installation Steps of 80mm Thermal Paper Roll

Print Paper Misoperation

Print Paper Misoperation

Troubleshooting for Cutter Issue

  1. First open the cutter cover and remove the cutter cover.

  2. Turn the cutter knob downwards until the cutter is released.
    Troubleshooting for Cutter Issue

Installation Steps of Wall-mounted

  1. Arranging electrical outlets
    Mange 86-size three-hole power supply and nehvork port socket according to the above dimensions.
    Installation Steps of Wall-mounted

  2. Installing wall screws
    According to the above dimensions. Punch 3 holes in the wall 08×80.. Put in the plastic expansion tube and install 3 M5 screws.reserved 3mm length.

  3. Installing the wall mount bracket
    Use 4pcs M4 screws fix to the host.
    Installation Steps of Wall-mounted

  4. Installing the retainer plate
    Use 2pcs M6 screws fix to the host.

  5. Patch cables
    Pass the power cable and network cable through the opening of the host, and plug it in.

  6. Fixed host
    Hang the host on 2pcs MS screws and tighten the screws.
    Installation Steps of Wall-mounted

  7. Install the adapter box
    Plug the power and network cables into the wall socket; Put the power adaper into the box; Fix the box onto the host.
    Installation Steps of Wall-mounted

  8. Load print paper roll
    Open the printer cover and load the paper roll.
    Installation Steps of Wall-mounted

Common Troubleshooting

Problems Solutions
System is stuck
  • Long press the power button for 11 seconds to force shutdown; short press to restart.

Network cannot connect|

  • Check the network status;
  • Try to restart the Self-Chedr.outICsoak

Camera does not work|

  • Try to restart the Self-CherskoutKiodc or call the 400-6666-509.

Printer does not work|

  • Please make sure the cover is cloese correctly;
  • Please double check if there is the paper jam.

Print content is blank|

  • Please check if the paper roll is installed in the wrong direction;
  • Please check if use the 80mm paper roll.

Blurred print|

  • Please check whether the thermal head is dirty, if it is, please wipe with anhydrous alcohol;
  • Please replace the thermal paper with guaranteed quality to avoid unclear printing caused by the paper quality.

Basic Parameters of Self-Chedr.outICsoak

Operating system Android 7.1   (SUNMI OS)
Processor Rockchip Quad-core
Storage Memory:16G ROM+2G RAM
Display Portrait screen-15.6″ 1080*1920 FHD G+G capacitive multi touch

Screen; Landscape(optional)-15.6″ 19201080 FHD G+G capacitive multi touch Screen;
Ethernet| 1
LAN: 10/100M/ 1000M adaptive
WiFi| 2.4/5 GHZ,support IEEE 802.11a/b/g/n/ac
Bluetooth| Support Bluetooth 4.2
Printer| 58/ 80mm thermal printing with automatic cutter
Bar code scanning| Support 1D & 2D code of mobilephone screen or Paper
Face camera| 3D camera with structured light; Support FR payment, membership verification, etc.
NFC or RF| Used for NFC payment or RF quick pass(optional)
Trumpet| 3W
External interface| 5x USB typeA, lx RJ11 Serial port, lx RJ12 Cashbox port, lx RJ45 LAN lx Headphone jack, lx Power port, lx Micro-USB Debug port
Extended memory| Support MicroSD(TF),up to 64GB
Power supply| Input: AC100-240V/1.7A; Output: DC24V/2.5A,60W
Operational environment| Temperature: 0°C-40°C; Humidity: 25%-90%
Storage environment| Temperature: -20°C-55°C; Humidity: 93% (40°C,non- condensing)
 | Operation Frequency| Transmitted
---|---|---
BT| 2402MHz-2480MHz| 7.7dBm EIRP
BLE| 2402MHz-2480MHz| 7.7dBm EIRP
2.4G wifi| 2412MHz-2462MHz| 22.2dBm EIRP
5G wifi| 5150MHz-5250MHz| 22.6dBm EIRP
_ 5G wifi| 5725MHz-5850MHz| 25.1dBm EIRP **__**

Parameters of Complete Machine

| Host size / Weight
---|---
Dual screen desktop| 380mm width x 280mm length x 590mm depth, weight: 10.5Kg
Single screen desktop| 300mm width x 250mm length x 590mm depth, weight: 8Kg
Wall-mounted| 265mm width x 120mm length x 680mm depth,weight: 5Kg

Package packing List of Self-Checkout Kiosk

| K2 MINI Host| 1|
---|---|---|---
| Accessory Box| 1|
| Printing paper| 1| In accessory box
| Host power line(National standard)| 1| In accessory box
| User Manuel| 1| Including packing content, warranty card and certificate
| Wall-mounted components| 2| (Wall-mounted)
| Host network cable| 1| In accessory box (Wall-mounted)
| Power adapter box| 1| (Wall-mounted)
| Screw bag| 1| In accessory box (Wall-mounted)

Table for Names and Content Identification of Toxic and Hazardous

Substances in this Product

Part Name Toxic or Hazardous Substances and Elements
Pb Hg
Circuit Board Component
Structural Component
Packaging Component

: indicates that the content of the toxic and hazardous substance in all homogeneous materials of the component is below the limit specified in SJ/T 11363-2006.

: indicates that the content of the toxic and hazardous substance in at least one homogeneous material of the component exceeds the limit stipulated in SJ/T 11363-2006. However, as for the reason, because there is no mature and replaceable technology in the industry at present.

The products that have reached or exceeded environmental protection service life should be recycled and reused according to the Regulations on Control and Management of Electronic Information Products, and should not be discarded randomly.

Product warranty card

Product Name:____
Product model:____
Product No:____
Date of purchase:____

Warranty period: from the date of purchase, our company provides____day warranty service.

Contact information:
Company address:____
Contact number:____

Free warranty is not available for:

  • Dismantle and repair the product without permission.
  • The bar code and fragile stickers of the product are damaged,and the warranty card is altered or incomplete.
  • Failure to operate the equipment in accordance with the instructions.
  • Artificial damage caused by failure, scratch or damage due to water inflow or falling.
  • Failure or damage caused by force majeure.
  • Beyond the warranty period.

Manufacture: Shanghai SUNMI Technology Co.,Ltd. Address: Room 505, Building 7, No. 388, Songhu Rd,Shanghai, China. Mail:[email protected] Phone:400-6666-509

Points for Attention

Safety warning
Please plug the AC plug into the AC socket corresponding to the identification input on the power adapter of the accessory:

  • It is strictly forbidden to use it at a site with the existence of any potential explosive gas:
  • Risk of fire or explosion if the battery is replaced by an incorrect type:
  • This is a professional equipments no professionals are not allowed to open the internal module at will, to avoid danger.
  • This is a A grade product In the living environment, this product may cause radio interference. In this case, the user maybe required to apply feasible measures against the interference.

Points for attention about the power supply

  • Please unplug the plug from the power supply AC socket to completely disconnect the power supply connection of the device:
  • The power supply socket should be installd near the device, and be easy to contact

Important Safety Instructions

  • Avoid it to be installed or used during the thunder & lightning period.otherwise there will be risk of being electrically shocked by it:
  • When you have discovered unusual odor, overheat or smog. please cut off the power supply at once!
  • The paper knife is relatively sharp.please don’t touch itl

Statement
Our company will not be responsible for the results of the following actions Damage caused by usage & maintenance not under the conditions of this guidance note: Our company will not be responsible for any damage or problem caused by any option or consumable (not the initial product or recognized product provided by our company). You have no right to make product company:

Suggestions

  • Do not use it near the water or in the humid environment, to prevent the liquid from dropping into the terminal;
  • Do not use it in extreme cold or hot environment. For example: near the ignition source or righted cigarette:
  • Do not drop, throw or bend it:
  • Try best to use it In clean and dust-free environment, to prevent small items from dropping into the terminal:
  • Do not use it nearby the medical devices when not allowed.

Disclaimer
Due to the product update, certain details of this document may be inconsistent with the product. Please refer to the material item. Our company owns the interpretative right of this document. We reserve the right to modify this user guide without giving advance notice.

Note: In all EU member states operation of 5150-5250 MHz is restricted to indoor use only

FCC Statement

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’ s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment .This equipment should be installed and operated with minimum distance 20an between the radiator& your body.

Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,uses and can radiate radio frequency energy and, if not installed =fused in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

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