UBIQUITI UCK-G2 Unifi Cloud Key Gen2 Network Transceiver User Guide

: June 5, 2024
: UBIQUITI

UBIQUITI UCK-G2 Unifi Cloud Key Gen2 Network Transceiver

System Requirements

Mobile App: Latest version of the UniFi App (available on the App Store ® and GooglePlay ™ ).
Web Browser: Latest Google Chrome browser (Other browsers may have limited functionality.)

Hardware Overview

LCD Screen

UniFi Network Controller name
Network Cloud Access
Number of managed UniFi Access Points
Number of client devices on the network

Reset Button
The Reset Button serves two functions:

Restart Press and release the Reset button quickly.
Restore to Factory Default Settings Press and hold the Reset button for more thanfive seconds, until the status LED begins flashing white.

Power Button

Press to turn the Cloud Key Gen 2 on or off.

USB Type C Power Port
Used for power if PoE is not available. Quick Charge 2.0 or Quick Charge 3.0-compliantUSB power adapter is required.

microSD Slot
Optional slot used for external backup (microSD card not included).

Ethernet Port
Connects to a gigabit switch port on your LAN. Power can be provided by an 802.3afPoE switch, such as the UniFi PoE Switch.

LED

White| Device is ready to be configured

Flashing White

| Device is booting up
Device is initializing/reinitializing
Heartbeat White| Firmware update in process
Blue| Device is configured and ready
Flashing Blue| Main power has been lost and device is counting down.
If power is restored within 10 seconds, the device will return to its previous state. If power is not restored within 10 seconds, the device will safely shutdown.
Slow Flashing Blue| Client connected to device via Bluetooth (BLE)
Flashing White/Blue| Device is in recovery mode.
The LED will cycle through a pattern at one-second intervals, between oﬀ, white, and blue.

Key Gen2 into the docking bay of the optional Rack mount Accessory, model CKG2-RM (sold separately). The Rackmount Accessory allows you to install the Cloud Key Gen2 in a standard 19″ rack.

13-Pin Connector
Connects the Cloud Key Gen2 to the optional Rackmount Accessory, model CKG2-RM(sold separately). The CKG2-RM has a docking bay for the Cloud Key Gen2 and allows you to install it in a standard 19″ rack.

Hardware Installation

Use an 802.3af-compliant switch, such as a UniFi PoE Switch, or a USB power source ( not included)

Optional Rackmount Accessory

1. Insert the Cloud Key Gen2 into the docking bay once the following three conditions are met:
- The 13-pin connector is face up
- The LCD screen is face forward
- There is no Ethernet cable connected to the Ethernet Port on the Cloud Key Gen2

Warning:
To prevent creating a loop or other unfavorable behavior on the network, only one Ethernet connection should be used. Do not use the Ethernet port on the Cloud Key Gen2 and the Rackmount Accessory simultaneously

Setting Up UniFi Network via App

Chrome Instructions

Use the Chrome web browser to set up your Cloud Key Gen2.

Ensure that your host system is on the same Layer-2 network as the Cloud Key Gen2.
Launch the Chrome web browser and type the IP address of your Cloud Key Gen2 into the address field. Press enter (PC) or return (Mac).

Setting Up UniFi Network

Accessing UniFi Network

Controller Sections

Icon	Description
The Dashboard screen provides a visual overview of your network’s status,

including latency and throughput information for each client and device.
| The Statistics screen provides a visual representation of the clients and network traﬃc on your managed UniFi Network network.

| The Map section allows you to create maps (either upload custom images of your location(s) or use Google Maps™) for a visual representation of your Network network and also view your system topology.
| The Devices screen displays a list of UniFi devices managed by your Network controller.
| The Clients screen displays a list of clients connected to UniFi devices managed by your Network controller.

| The Insights screen lists detailed information about local and surrounding wireless networks, client and device statistics, security and connection detail, and other controller access information.
| The Events screen provides a list of all events and activity taking place on your network, including errors and warnings.
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| The Alerts window provides a list of alerts and events occurring on your network.
| The Settings screen provides detailed information about your UniFi Network controller and allows you to add/change/update the site configuration.
| The Live Chat Support screen provides access to a UniFi professional support representative available via live chat 24/7.

Specifications

UCK-G2

Safety Notices

Read, follow, and keep these instructions.
Heed all warnings.
Only use attachments/accessories specified by the manufacturer
Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. Service should be provided only by qualified service technician.

Limited Warranty

ui.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used IN accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This radio transmitter has been approved by FCC

ISED Canada

CAN ICES-3(A)/NMB-3(A)

This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device.
This radio transmitter has been approved by ISED Canada

IMPORTANT NOTE

Radiation Exposure Statement

This equipment complies with radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Australia and New Zealand

Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference

CE Marking
CE marking on this product represents the product is in compliance with all directives that are applicable

Country List BFWA (Broadband Fixed Wireless Access) members noted in blue.

Note: This device meets Max. TX power limit per ETSI regulations.
The following apply to products that operate in the 5 GHz frequency range:
Note: This device is restricted to indoor use only when operating in the 5150 – 5350 MHz frequency range within all member states.
Note: All countries listed may operate at 30 dBm. BFWA member states may operate at 36dBm.
Note: Operation in the 5.8 GHz frequency band is prohibited in BFWA member states. Other countries listed may use the 5.8 GHz frequency band.

WEEE Compliance Statement
Declaration of Conformity
Online Resources

Documents / Resources

| UBIQUITI UCK-G2 Unifi Cloud Key Gen2 Network Transceiver [pdf] User Guide
UCK-G2, Unifi Cloud Key Gen2 Network Transceiver, Gen2 Network Transceiver, Network Transceiver, UCK-G2, Transceiver
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