KIA HK Passenger and Electric Vehicles User Manual
- June 3, 2024
- KIA
Table of Contents
KIA HK Passenger and Electric Vehicles
WELCOME FROM KIA HK
The latest engineering techniques have been incorporated into the design and
production of your Kia Vehicle. From the moment you get behind the wheel of
your new Kia Vehicle, you will notice how satisfying it feels: a feeling you
will appreciate for as long as you own your Kia Vehicle. You will also be
pleased by how strongly we stand behind every Kia Vehicle. The New Vehicle 60
Months/150,000 Kilometers Limited Warranty described in this guideline is one
of the finest available. Together with your Owner’s Manual, this guideline
details the Warranties we recommend you follow to maximize the performance of
your Kia Vehicle. Kia HK will take care of your service needs using genuine
Kia Parts. We will do all we can to ensure that your Kia Vehicle continues to
exceed all of your expectations. At Kia, it is not enough to sell vehicles
that look pleasing in the showroom. We are committed to making sure you enjoy
your Kia Vehicle for years to come.
WARRANTY COVERAGE
Warranty Coverage at a Glance
This overview chart illustrates warranty coverage and term by months and
kilometers. Please refer to the appropriate sections in this guideline for
detailed information regarding each of these warranties.
NOTE:
- Tires are warranted by tire manufacturers.
- Electric vehicle (EV) and Hybrid (HEV/PHEV) system is covered under Basic warranty condition. The detailed information is written in the New vehicle limited warranty section.
- Service Parts replaced under warranty repair is covered for the remainder of the applicable Limited Warranty under which the Parts were replaced previously.
CAUTION:
- THE WARRANTY MAY NOT BE HONORED TO THE KIA VEHICLE WHICH IS NOT PURCHASED FROM KIA HK.
- THE WARRANTY MAY NOT BE HONORED TO THE KIA VEHICLE FOR THE COMMERCIAL PURPOSE.
THE KIA VEHICLE FOR THE COMMERCIAL PURPOSE MEANS A VEHICLE THAT IS OPERATED COMMERCIALLY TO MAKE PROFITS LIKE A TAXI.
NEW VEHICLE LIMITED WARRANTY
WHAT IS COVERED
Kia warrants that your new Kia Vehicle is free from defects in material or
workmanship, subject to the following terms and conditions. Kia HK wll make
necessary repairs, using new or remanufactured Parts, to correct any problem
covered by this limited warranty without charge you.
The Warranty Period
The New Vehicle Limited Warranty is divided into various periods. For the
purpose of all warranties contained in this guideline (other than warranties
on Service Parts or Accessories installed after the Date of First
Registration), the warranty period begins on the Date of First Registration.
Any remaining portion of the warranty is fully transferable to subsequent
owners.
WARRANTY COVERAGE
Basic Warranty Coverage
Except as limited or excluded below, all components of your new Kia vehicle
including Electric vehicle (EV) or Hybrid system (HEV/PHEV) are covered for 60
months or 150,000 kilometers from the Date of First Registration, whichever
comes first.
Electric vehicles (EV) system
- Electric Motor, “High voltage Battery, Electric Power Control Unit (EPCU), Onboard charger (OBC).
Hybrid system (HEV/PHEV)
- High voltage Battery, Hybrid Power Control Unit, Traction Motor, Onboard charger (PHEV only)
- Capacity coverage of High voltage Battery pack is fully mentioned in the category “Exceptions’ in the following section.
EXCEPTIONS
The items specified below are covered for periods different from the basic coverage.
- Battery (12V)/ MHEV Battery (48V)
- The original equipment and MHEV batteries are fully covered for the first 12 months from the Date of First Registration regardless of Mileage
- Capacity coverage of the High Voltage Battery Pack for pure electric and Plug-in Hybrid vehicles (EV/PHEV)
- The high-voltage (lithium-ion polymer) battery capacity warranty coverage period is 84 months or 150,000 Kilometers from the Date of First Registration, whichever comes first, for capacity loss below 70% of the original high-voltage battery capacity. This warranty covers repairs needed to return battery capacity to 70% of the original high-voltage battery capacity. If possible, the high-voltage battery components will be repaired or replaced, and the original high-voltage battery will be replaced with either a new or remanufactured high-voltage battery.
- Any repair or replacement made under this high voltage battery capacity coverage may not return your high voltage battery to an “as new condition with the original 100% capacity. However, it will provide the vehicle with a high-voltage battery capacity of at least 70% of the original battery capacity. This high voltage battery capacity coverage is subject to the exclusions listed under the section “What is not covered.”
- Capacity Coverage of the High Voltage Battery Pack for Hybrid (HEV) and Low Voltage Battery of MHEV (48V)
- Capacity deterioration coverage is based on onboard diagnostic system information (DTC-Diagnostic trouble code).
- This HEV/MHEV battery capacity coverage is subject to the exclusions listed under the section “WHAT IS NOT COVERED”
- Audio System
- The original equipment audio and its all related parts (including Video Systems) are covered for 36 months from the Date of First Registration or 100,000 kilometers, whichever comes first.
- Air conditioner-Refrigerant Charge
- The air conditioner refrigerant charge is covered for the first 12 months from the Date of First Registration regardless of mileage. Over the balance of after 12 months, the refrigerant charge is covered only when replenished as part of a warranty repair.
Limited Liability
The liability of Kia HK under this warranty is limited solely to the repair or
replacement of original parts defective in material or workmanship in Hong
Kong, and specifically, it does not include any expense for or related to
transportation or payment for loss of use of the Kia Vehicle during warranty
repairs, section “WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
Damage Due to Factors Beyond the Manufacturer’s Control
Examples of these factors include, but are not limited to:
- Misuse of the Kia Vehicle such as driving over curbs, overloading, racing, etc. (Proper usage is described in your Owner’s Manual).
- Accidents such as collisions, fire, theft, riot, etc.
- The alteration, modification, tampering, etc.
- Damage or surface corrosion from the environment such as acid rain, airborne fallout (chemicals, tree sap, etc.), salt, road hazards, hail, wind storm, lightning, floods and other acts of God.
- Cosmetic conditions or surface corrosion from stone chips or scratches in the paint.
Damage due to Lack of Maintenance or the Use of the Wrong Fuel, Oil, or Lubricants
- Lack of proper maintenance as described in your Owner’s Manual. Improper maintenance or the use of other than the specified fuel, oil or lubricants recommended in your Owner’s Manual.
Normal Deterioration
- Normal wear, tear or deterioration such as discoloration, fading, deformation etc. Surface corrosion on any part other than the body sheet metal panels forming the exterior appearance of a Kia Vehicle.
Normal Maintenance
- Normal maintenance services described as “Maintenance” in the Owner’s Manual such as: inspection, cleaning & polishing, minor adjustments, lubrication, oil/fluid changes, replacement of filters, anti-freeze coolant replenishment, wheel alignment and tire rotation unless such services are performed as part of a covered warrantable repair.
- In the event of that the replacement of maintenance items(#) described in the Owner’s Manual is the result of a defect in material or workmanship, the warranty period is for the first 12 months from the Date of First Registration or 20,000 Kilometers, whichever occurs first.
(#-Spark plugs, belts, brake pads and linings, wiper blades, clutch linings and disc, lamp bulbs except HID bulbs or other consumable items)
Altered Mileage
- Any repair of a Kia Vehicle on which the odometer has been altered or on which the actual mileage cannot be readily determined.
Extra Expenses and Damages
- Any economic loss or other incidental, special consequential or exemplary damages. This includes, without limitation, payment for loss of use of Kia Vehicle, lodging& car rentals,. travel costs, loss of pay and any other expenses or damages.
Tires
- Tires are warranted by the tire manufacturers.
Production Changes
- KIA HK reserve the right to make changes in the vehicles built and/or sold by Kia and KIA HK at any time without incurring any obligation to make the same or similar changes on vehicles previously built and/or sold.
YOUR RESPONSIBILITIES
Maintenance
You are responsible for properly operating and maintaining your Kia Vehicle in
accordance with the instructions described in your Owner’s Manual. If your
vehicle is used under severe driving conditions, you should follow the
maintenance requirements described in your Owner’s Manual for severe driving
conditions.
Maintenance Records
You should retain maintenance records since it may be necessary, in some
instances, for you to show that the required maintenance has been performed.
Keep all receipts and make them available in case questions arise about
maintenance.
ANTI-PERFORATION LIMITED WARRANTY
Kia warrants that the body sheet metal panels of your new Kia Vehicle are free
from defects in materials or workmanship which result in perforation (hole
through the body panel) due to corrosion, subject to the following terms and
conditions. KIA HK will either repair or replace any body sheet metal panel
perforated due to corrosion resulting from defects in material or workmanship
under normal use without charge to you.
Warranty Period
The warranty period is for the first 60 months from the Date of First
Registration or 150,000 kilometers, whichever comes first. During the warranty
period, this warranty is transferable to Subsequent owners.
WHAT IS NOT COVERED
- Any perforation due to corrosion which is caused by industrial fallout, accident, damage, abuse, vehicle modifications or damaging or corrosive cargo in the Kia Vehicle.
- Any perforation due to corrosion that does not result from a defect in materials or workmanship, but from failure to maintain the Kia Vehicle in accordance with the procedures specified in the next section. “Your Responsibilities” of this guideline and the Owner’s Manual provided with your Kia Vehicle.
- Any perforation due to corrosion of a part of the Kia Vehicle which is not a body sheet metal panel. As used herein, “body sheet metal panel” specifically excludes all parts which are components of the exhaust system.
- Any perforation due to defects or failure resulting from the use of new parts not sold or approved by Kia, or used parts, or the resultant damage to associated systems.
- Any perforation due to corrosion caused by misuse, abuse or improper maintenance.
- Any corrosion of the Kia Vehicle does not result in perforation.
YOUR RESPONSIBILITIES
Inspect the body sheet metal panels of your Kia Vehicle frequently and if you
detect any stone chips or scratches in the paint or protective coating, touch
them up immediately. In addition, under certain conditions, special care
should be taken to protect your Kia Vehicle from corrosion.
- If you drive on salted roads, or if you drive near the ocean, flush the underbody as needed, and at least once a month, with clean water.
- It is important to keep the drain holes in the lower edges of the body clear.
- If your Kia Vehicle is damaged due to an accident or any event which may cause damage to the paint, have your Kia Vehicle repaired as soon as possible.
- If you carry special cargo, such as chemicals, fertilizers, deicing salt, or other corrosive substances, be sure that such materials are well packaged and sealed.
- If you drive frequently on gravel roads, we recommend that you install stone guards behind each wheel.
Limited Liability
The liability of Kia HK under this warranty is limited solely to the repair or
replacement of original parts defective in material or workmanship in Hong
Kong, and specifically does not inclucde any expense of or related to
transportation to such a dealer or payment for loss of use of the Kia Vehicle
during warranty repairs.
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