QCY T19 Wireless Headphones User Guide
- June 12, 2024
- QCY
Table of Contents
QCY T19 Wireless Headphones
Product Contents
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Charging Case
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Wireless Earbud*2
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Type-C Charging Cable*1
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Instruction Book
Product Specification
Bluetooth Version: 5.3
Support: HFP/A2DP/HSP/AVRCP
Charging Port: Type-C
Battery life: 7-8 hours ( ear buds) + 32 hours ( 4 times
full charge with box)
Charging time: 1.5 hours for earbuds / 2 hours for charging case
Transmission range: 15 meters (without obstacles)
Introduction
How do I pair two headphones with my phone?
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Please make sure both the earbuds and the charging case are fully charged before first use.
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Step 1
Take both earbuds out of the charging case and both earbuds will power on and start pairing automatically
(If the earbuds are not connected to your device for more than 5 minutes)the earbuds will automatically turn off. Press the MFB button for about 3 seconds to manually turn on the earbuds when prompted “Power on”.)
When the earbuds are connected to each other) the LED light will flash quickly. If they connect successfully) the earbuds LED light will flash slowly. -
Step 2
Enable the Bluetooth pairing mode on your phone device) search and select “Tl9” to connect. (You should hear a voice prompt “Connected” when wearing earbuds). -
If indicator light of earbud is off)it means the phone is connected.
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Automatic connection
By default) the earbuds will connect the last paired phone automatically when power on. -
Prompt
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If you have any problem pairing the two earbuds with your phone) put the earbuds back in the charging case and repeat the above steps.
Or refer to the reset steps of Frequently Asked Questions in the manual. -
These earbuds can be used not only together) but also individually
If you want to use single earbud) just take one earbud out of the case and connect it to your phone. or when using two earbuds, manually turn off one earbud or put one back in the charging case and you’ll be able to use the other one earbud alone.
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Functions
Telephone Communication
Answer call: tap once
Hang up: press and hold the key for 2s
Refuse incoming call: press and hold the key for 2s
For Music
Play/pause tap twice
Previous track press and hold “t’ for 2s
Next track press and hold “R” for 2s
Activate Siri quickly tap for three times
Turn down volume single tap on left earbud
Turn up volume single tap on right earbud
Charging
Earbuds Charging
The earbuds will only be charged when you correctly place them in the charging
slots and close the lid.(You can charge the charging case and the earbuds at
the same time, or you can charge the charging case first and then the earbuds.
The indicator light will show red while charging.
The charging case will stop charging automatically and the indicator light on
earbuds will go out when fully charged.
When the ear buds are charging in the charging case, the LED bar of the case
will keep blink. The charging case will stop charging automatically and the
indicator light on earbuds will go out when fully charged.
Case Charging
There is a Type-C usb charging cable in the package, please use it to charge
the case directly. During charging, the digital display will flash and display
the battery level in real time. When fully charged, the number shows 100.
Charging Alerts
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After using it for a long period of time) due to the oxidation of the magnet connector) the earbuds might not be charged or even turned on.
You can fix this problem by cleaning the magnet connectors on the earbuds and charging case with an alcohol wipe -
Put the earbuds in the charging case) the earbuds will turn off immediately and the charging case will start to charging automatically. The earbuds will connect the last paired mobile automatically.
Storage and Maintenance
- If the earbuds have not been used for more than 3 months) we recommend that you charge it.
- Please use an charger approved by FCC (Federal Communications Commission).
- Do not dissemble the earbuds.
- Children aged 12 and under require adult supervision.
- Do not expose the earbuds to high or low temperatures) and do not use the earbuds during a thunderstorm.
- Avoid free fall or violent shock to the device. Keep the device away from sources of fire and do not place the device in water.
Frequently Asked Questions
Q : Why don’t these earbuds pair with my phone?
A : Make sure the earbuds are fully charged and powered on.
Make sure your phone’s Bluetooth is enabled
If there is no problem with the two points stated above, turn off the powered-
on earbuds after 5 continuous and quick clicks.
Put them back into the charging case and close the lip, wait for 1 minute,
then open the charging case and reconnect the earbuds to the phone.
Q : Why does the music cut in or out?
A : First, keep the earbuds no more than 15m away from your phone (no
obstacles). If the distance is less than 15m, follow these steps:
- Put the earbuds back into the case and close the lid, manually click “forget the Tl9” on your phone.
- After 10 seconds, open the charging case and reconnect these earbuds with your phone.
Q : Why the earbuds still won’t be charged or disconnect from the phone
after I put them in the case and close the lid?
A : Make sure the charging case is not in a low battery state.
If the charging case is in a low battery state, the ear buds will neither be
charged nor disconnected.
In this case, please use a type-c charging cable to fully charge the case.
Q : Are these earbuds sweat- and water-resistant?
A : These earbuds are sweatproof and slightly waterproof.
For electronic devices, we do not recommend that you submerge the earbuds in
water.
For more detailed product FAQs, please contact our customer service.
Activation & Warranty
No reason to return or exchange within 30 days, and provide after-sales
service within 180 days. Please activate via email below within 15 days.
[email protected]