Westinghouse WTH-28EF09A2 28 Inch Electric Fireplace Heater User Manual

Westinghouse WTH-28EF09A2 28 Inch Electric Fireplace Heater

IMPORTANT SAFETY INFORMATION!

WARNING

• Read all instructions before using this heater!
• This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater, and keep them away from the sides and rear.
• Extreme caution is necessary when any heater is used by or near children or vulnerable individuals and whenever the heater is left operating and unattended.
• DO NOT operate any heater with a damaged cord or plug, or after the heater malfunctions or has been dropped or damaged in any manner. Discard the heater, or return to the authorized service facility for examination and/or repair.
• DO NOT run the power cord under the carpeting. DO NOT cover the power cord with throw rugs, runners, or similar coverings. DO NOT route the power cord under furniture or appliances. Arrange the power cord away from
  high-traffic areas, where it will not be tripped over.

WARNING

• Connect to properly grounded outlets ONLY.
• DO NOT insert or allow foreign objects to enter any ventilation or exhaust openings, as this may cause electric shock or fire, or damage the heater.
• To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. Doing so could cause a fire. DO NOT use on soft surfaces, like a bed, where openings may become blocked.
• A heater has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline, paint, or flammable liquids are used or stored.
• Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
• ALWAYS plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
• DO NOT place the heater near a bed because objects such as pillows or blankets can fall off the bed and be ignited by the heater.
• NEVER use this heater in bathrooms, laundry rooms, or in any other location where the heater could fall into a bathtub or pool, become damp, or come into contact with water.
• TO AVOID FIRE, regularly inspect all air vents to make sure they are free from dust, lint, or other blockages. Unplug the unit and clean it with a vacuum ONLY. DO NOT rinse or get wet.
• ALWAYS mount to wall bracket before use. DO NOT set on the floor, or other surface, to use.
• NEVER use a wall mount bracket from another manufacturer.
• This product is not intended to be a primary heat source. It is for supplemental heat only.
• INDOOR use only! NEVER use this heater outdoors! Doing so may result in an electric shock!
• Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
• ALWAYS turn this heater off before unplugging it from the outlet.
• ALWAYS disconnect this unit from the power supply before performing any assembly or cleaning, or before relocating the electric fireplace.
• NEVER leave this heater unattended. ALWAYS unplug this heater when not in use.
• ALWAYS store this heater in a dry location. NEVER use the fireplace if it has become wet.
• NEVER plug this heater into an outlet that is old, cracked, or has any loose wires or connections. Plugging this heater into a faulty outlet could result in electric arcing within the outlet that could cause the outlet to overheat or catch fire.
• ALWAYS check your heater cord and plug connections with each use!
  1. MAKE SURE the plug fits tightly into the outlet! Faulty wall outlet connections or loose plugs can cause the outlet to overheat.
  2. Heaters draw more current than small appliances. Overheating may occur even if it has not occurred with the use of other appliances.
  3. During use, check frequently to see if the plug outlet or faceplate is HOT!
  4. If the outlet or faceplate is HOT, discontinue use immediately and have a qualified electrician inspect and/or replace the faulty outlets.
• The power cord supplied with the heater has a plug with two flat blades (live and neutral) and one round pin (ground). If a 3-slot receptacle is not available, an adapter MUST be used. The adapter MUST be properly grounded to the outlet box (see figure to the right). (Note: Adapter NOT INCLUDED.)
• SAVE THESE INSTRUCTIONS!

PREPARATION

This product includes a GLASS panel! Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage.

Remove all parts and hardware from the box and place them on a clean, soft, dry surface. Parts and assembly steps are grounded for wall-hanging or recessing use. Check the parts list to make sure nothing is missing. Dispose of packaging materials properly. Please recycle whenever possible. You will need the following tools (not included): Phillips screwdriver; stud finder; level; tape measure; electric drill; battery; 1/4 wood drill bit, hammer.

PARTS & HARDWARE

SPECIFICATION S AND DIMENSIONS

WARNING

WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE HEAT-RESISTANT TO PREVENT DISCOLORATION.

Your appliance is a wall-mounted, recessed and /or mantel-installed appliance. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic areas. NOTE: Follow all national and local electrical codes.

MINIMUM CLEARANCE TO COMBUSTIBLES

INSTALLATION AND ASSEMBLY

RECESSED TOWALL INSTALLATION (Tips: Wall bracket removal is NOT required. )

STEP 1 Select a drywall to open a hole for the fireplace box. Figure (A)

STEP 2 Lift the decorative kit out upwards, and move the fireplace box into the wall hole or fireplace mantel. Figure (B)

STEP 3 Use the 4 screws(provided) to lock the appliance into the wall or fireplace mantel.Figure(C)

STEP 4 Fix the trim kit.Figure(D)

CONTROL  DESCRIPTION

WARNING

Read and make sure you understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure to do so could result in electric shock, fire, serious injury, or death.

POWER
Make sure the ON/OFF switch, located on the control panel, is in the OFF position. Plug the power cord into a 120V 15A grounded outlet (see IMPORTANT SAFETY INFORMATION on pages 2 and 3). Make sure the outlet is in good condition and that the plug is not loose. NEVER exceed the maximum amperage for the circuit. DO NOT plug other appliances into the same circuit.
METHODS OF OPERATION
This electric fireplace can be operated by the button located on the glass panel at the top right-hand side of the fireplace, or by the battery-powered REMOTE CONTROL. The operation and functions of the two methods are the same. Before operating, please review the IMPORTANT SAFETY INFORMATION on pages 2 and 3, and heed all warnings.

Remote Control Description

NOTICE

To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly.Give the unit time to respond to each command.

• Excludes batteries. Prepare 2 x AAA batteries.

1. Excludes batteries. Prepare 2 x AAA batteries.
2. Test whether the battery is installed properly by pressing any key to observe whether the indicator light is on.

• Remote control to adjust brightness.
• Press for 3s. Then press the flame brightness effect button..
• Press for 3s. Then press the ember bed brightness effect button..

Remote control 1. Illustration of button mode

Remote control 2. Remote control function selection mode – up and down selection

WI-FI LINK CONTROL

The WIFI indicator light in distribution mode flashes, displaying “P-0” Add WIFI network and mobile app for network distribution.Turn on Bluetooth and WIFI

Scan code with cell phone to install “Westinghouse” app
Registration process

1. Open the “Westinghouse ” app, click register, and start registration
2. Enter your email address and fill in the verification code
3. Set your login password
4. Enter the app to open the settings page, then allow nearby devices and location NOTE: You should allow the app access “Location” and “Nearby devices”on your cell phone before networking.

Note : Please make sure that the wireless network and the Bluetooth function of the cell phone are turned on before networking. Open the app to go to the home page, click add device and the app will automatically search for the fireplace. Press add fireplace.

WiFi connectivity

• 802.11B/G/N20
• Channel 1-14 @ 2.4GHz
• Supports Bluetooth 4.2 Low Energy
• Support WPA/WPA2 security mode
• Output power of +20dBm in 802.11b mode
• Support for SmartConfig functionality (including Android and IOS devices)
• Onboard PCB Onboard antenna
• Working temperature: -4 F to 185°F

Alexa Link and Voice Control

1. Your Smart Home Skills
2. Enable Smart Home Skills to discover devices and scenes that Alexa can control.
3. Search for”Smart Life”.
4. ENABLE “Smart Life” TO USE.
5. Associated “Westinghouse ” account.
6. Alexa is looking for devices to connect to.
7. The device was found and connected.
8. The heater is set up and ready to use.

Special statement: The content of this material has been carefully checked. If there are typographical errors and omissions in the content of this manual, in case of misunderstanding, the company reserves the right of final interpretation.

• If the product is technically improved without notice, or the appearance and color of the product are changed, the actual product shall prevail.

FCC statement

For Both FCC & IC application:
This device complies with Part 15 of the FCC Rules / Industry Canada licence- exempt
RSS standard(s). Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.

MPE Requirements
To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.
.
WARNING
This product can expose you to chemicals including [name of one or more chemicals known to cause cancer, name of one or more chemicals known to cause reproductive toxicity, or name of one or more chemicals known to cause both cancer and birth defects or other reproductive harm], which is [are] known to the State of California to cause cancer or birth defects or other reproductive harm.  For more information go to www.P65Warnings.ca.gov/furniture.

• NOTICE 1
  When the heater is first turned on, a slight odor may be present. This is normal and should not occur again unless the heater is not used for a long period of time

• NOTICE 2 To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly.Give the unit time to respond to each command

Temperature Limiting Control
This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe temperature, the heater will automatically turn OFF. To reset:

1. Unplug the power cord from the outlet.
2. Turn the ON/OFF switch on the CONTROL PANEL to OFF. Wait for 5- minutes.
3. Inspect the fireplace to make sure no vents are blocked, or clogged with dust or lint. If there are, use a vacuum to clean the vent areas.
4. With the POWER switch in the OFF position, plug the power cord back into the outlet.
5. If the problem continues, have your outlet and wiring inspected by a professional.

Remote Control Battery Information

• Excludes batteries. Prepare 2 x AAA batteries.

NEVER dispose of batteries in a fire. Failure to observe this precaution may result in an explosion. Dispose of batteries at your local hazardous material processing center.

CARE AND MAINTENANCE

Cleaning

• ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.
• NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.

Metal

• Buff using a soft cloth, slightly dampened with a citrus oil-based product.
• DO NOT use brass polish or household cleaners as these products will damage the metal trim.

Glass

• Use a good quality glass cleaner and dry thoroughly with a paper towel or lint-free cloth.
• NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.

Vents

• Use a vacuum or duster to remove dust and dirt from the heater and vent areas.
• Clean the exterior of the fireplace with a slightly damp cloth or duster.

Maintenance

• Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
• ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.

Electrical and Moving Parts

• The fan motors are lubricated at the factory and will not require lubrication.
• Electrical components are integrated in the fireplace and are not serviceable by the consumer.

Storage

Store heater in a clean dry place when not in use.

WARNING! No other servicing should be performed by the consumer. Do not attempt to service the unit yourself.

Troubleshooting

WARNING

DISCONNECTED THE APPLIANCE COMPLETELY AND LET COOL PRIOR TO ANY SERVICE. ONLY PROFESSIONAL TECHNICIANS CAN REPAIR THIS APPLIANCE .

ELECTRICAL SCHEMATIC

CUSTOMER SUPPORT

Returns
The returns policy refers to products purchased directly from Westinghouse Fireplace. Reseller sales are subject to the respective policies of the seller.

Electric Fireplace Returns Policies

• If an order arrives damaged, defective, or incomplete, please contact.

fireplace@efp.westinghouse.com

• If a product is discovered to be damaged or defective after fourteen (14) days of delivery, the product will be processed under its warranty.
• Westinghouse Fireplace does not accept returns for refunds due to customer change of mind more than thirty (30) days after delivery.
• Fireplaces may be returned due to customer change of mind in the original packaging and in saleable condition within thirty (30) days from the date of delivery.
• Product return warranty coverage does not include man-made damage to the product.
• Return shipping costs are the responsibility of the consumer.

Warranty

• 2-year warranty (2-year full replacement) .
• Replacement of any non-functioning electronic parts.

CONTACT

• fireplace@efp.westinghouse.com
• TOLL-FREE : 800 – 619 – 8007

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