VIVO DESK-KIT-3E5SBW Electric Multi Motor Corner Desk Frame Instruction Manual

: June 17, 2024
: Vivo

Table of Contents

VIVO DESK-KIT-3E5SBW Electric Multi Motor Corner Desk Frame
Product Information
Product Usage Instructions
PRE-ASSEMBLY | BEFORE YOU BEGIN
TOOLS NEEDED
PACKAGE CONTENTS
ASSEMBLY STEPS
Assembly Options
FINAL STEPS
STEP 17: Team Lift Required
CONTROLLER – Overview
OPERATING INSTRUCTIONS
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

VIVO DESK-KIT-3E5SBW Electric Multi Motor Corner Desk Frame

Product Information

Specifications

SKU: DESK-V130EB/W
Weight Capacity: 300lbs (136kg)

Product Usage Instructions

Pre-Assembly | Before You Begin
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or inappropriate use.

WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

TIPOVER WARNING
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.

Tools Needed

Phillips Screwdriver
Drill
Level

Package Contents
Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us.

A (x2) Side Leg
B (x1) Center Leg
C (x4) Inner Crossbar
D (x3) Side Bracket
E (x1) Rail
F (x1) Slider
G (x1) Outer Crossbar
H (x2) Foot
I (x1) Control Unit
J (x1) Control Panel
K (x1) Power Cable Short Extension
L (x1) Cable
M (x1) Long Extension Cable
N (x4) Connecting Plate
O (x19) Anti-Vibration Pad
P (x4) Cable Clip
S-A (x35) ST5x16mm Screw
S-B (x38) M6x11mm Screw
S-C (x6) M8x12mm Screw
S-D (x5) M4x15mm Screw
T-A (x1) 5mm Allen Wrench

NOTE : SOME HARDWARE INCLUDED MAY NOT BE USED
WARNING: PINCH POINT DO NOT place hands on or near support bars. Moving parts can crush and cut. Pinch points are created during the lifting and lowering the work surface. Failure to follow these instructions may result in serious personal injury.

FAQ

Q: Where can I find the assembly video?
A: You can follow along step-by-step with our video walkthrough by scanning the QR code with your mobile device or by visiting the product link: vivo- us.com/products/desk-v130eb
Q: How can I contact customer support?
A: You can reach our friendly product support team by calling 309-278-5303 or by visiting our website and using the chat feature at www.vivo-us.com. You can also email us at [email protected].
Q: What do I do if I receive damaged/defective parts or if I’m missing a part?
A: If any parts are received damaged/defective or if you are missing a part, please reach out to us within 30 days of product delivery. We will replace the damaged/defective parts or provide the missing part at no cost.
Q: What is the weight capacity of the desk frame?
A: The weight capacity of the desk frame is 300 lbs (136kg). Please do not exceed this weight capacity to avoid serious injury.
Q: What is the warranty for this product?
A: For the most up-to-date details on your product’s warranty, please visit the product’s listing on our website or contact our customer support.
Q: Can I return the product if it doesn’t work out?
A: Yes, we offer a hassle-free 30-day return policy on all products. If the product didn’t work out for you, please contact our customer support at 309-278-5303 or [email protected]. Please note that for items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk-through by scanning the QR code with your mobile device or by following the product link: vivo- us.com/products/desk-v130eb

Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!

PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday

Give us a Call:309-278-5303
Chat Us: www.vivo-us.com
Email Us: [email protected]

We’re Here for You!
Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service agents and product technicians to help you every step of the way!

Missing a Part?
If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of product delivery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully functioning product

PRE-ASSEMBLY | BEFORE YOU BEGIN

If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified! technician. Check carefully to make sure there are no missing serious injuries. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or inappropriate use.

WARNING : CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

TIPOVER WARNING
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT TIPOVER:

NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF TV OR TV CART.
USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL

THE USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.

WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.

Product Warranty
For the most up-to-date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support. vivo- us.com/products/desk-v130eb
Returns | Product Didn’t Work Out?
We offer a hassle-free 30-day return on all products. Contact customer support at 309-278-5303 or help@vivo- us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

TOOLS NEEDED

PACKAGE CONTENTS

Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us.

NOTE : SOME HARDWARE INCLUDED MAY NOT BE USED

WARNING PINCH POINT
DO NOT place hands on or near support bars. Moving parts can crush and cut. Pinch points are created during the lifting and lowering of the work surface. Failure to follow these instructions may result in serious personal injury.

ASSEMBLY STEPS

STEP 1: Opening Side Leg Crossbar

Rotate, open, and fasten the crossbar on Side Legs (A) using M6x11mm Screws (S-B) and 5mm Allen Wrench (T-A). Tighten the preinstalled screws inside of the crossbars using 5mm Allen Wrench (T-A).

STEP 2: Attaching Side Brackets & Feet

Attach Side Brackets (D) to Side Legs (A) using M6x11mm Screws (S-B) and 5mm Allen Wrench (T-A).
Attach Feet (H) to Side Legs (A) using M6x11mm Screws (S-B) and 5mm Allen Wrench (T-A).

STEP 3: Opening Center Leg Crossbar

Rotate, open, and fasten the crossbar on Center Leg (B) using M6x11mm Screws (S-B) and 5mm Allen Wrench (T-A). Tighten the preinstalled screws inside of the crossbar using 5mm Allen Wrench (T-A).

STEP 4: Installing Side Bracket

Attach Side Bracket (D) to Center Leg (B) using M6x11mm Screws (S-B) and 5mm Allen Wrench (T-A).

STEP 5: Attach Anti-Vibration Pads

Attach Anti-Vibrations Pads (O) in the locations shown on Side Brackets (D), Side Legs (A), Center Leg (B), and Outer Crossbar (G).

STEP 6: Attaching the Fixing Plate

Slide Inner Crossbars (C) into Center Leg (B) making sure the slot cutouts are facing inwards. Slide one of the Side Leg (A) sections over Inner Crossbars (C).

Assembly Options

This desk can be assembled with a left or right-side extension. Please select an option and proceed with the assembly
The remainder of this manual will show assembly using two 60” VIVO desktops. The assembly process should remain the same but the images may differ slightly depending on the tops used.

Left Side Extension

A-STEP 7: Lay out Desktops Layout desktops bottom side up on the floor as shown. If using VIVO desktops, make sure the control panel pilot holes are facing towards the inside corner. Place the main leg assembly on the desktop with Center Leg (B) closest to the second desktop. A-STEP 8: Connect Left Side
Attach Rail (E) to the left side of Center Leg (B) using M8x12mm Screws (S-C) and 5mm Allen Wrench (T-A). Insert Slider (F) into Rail (E).

A-STEP 9: Assemble the Outer Crossbar

Loosely assemble Outer Crossbar (G) to Slider (F) using M8x12mm Screws (S-C) and 5mm Allen Wrench (T-A) making sure the crossbar is still able to slide for adjustments later on.

A-STEP 10: Connect Inner Crossbar

Slide Inner Crossbars (C) into Outer Crossbar (G) making sure the slot cutouts are facing inwards. Slide Side Leg (A) over Inner Crossbars (C).

A-STEP 11: Align Frame with Desktops

Adjust Legs (A, B) Inner Crossbars (C), and Outer Crossbar (G) so the Side Bracket (D) mounting holes are aligned with the desktop pilot holes.
If you are using a desktop without pilot holes, mark hole locations and drill 0.375” (10mm) deep holes using a 0.125” (3mm) drill bit.
Make sure not to extend the Inner Crossbars past the slot cutouts on each side. A-STEP 12: Secure Desktops
Place a Connecting Plate (N) on either side of the crossbar where 2 desktop panels meet. The location may vary from the image. Make sure the desktop edges are aligned and there is no gap between the panels.
Connect desktop panels using Connecting Plates (N), ST5x16mm Screws (S-A), and a Phillips screwdriver. Extra force on the screwdriver will be required to pierce the desktop surface.
Please Note : For easier mounting, drive screws directly into the desktop using a drill or mark hole locations and drill 0.375” (10mm) deep holes using a 0.125” (3mm) drill bit.

A-STEP 13: Connect Frame to Desktop

Secure the frame sections, excluding the adjustable Outer Crossbar (G), to the desktop using ST5x16mm Screws (S-A) and a Phillips screwdriver. Adjust the position of Outer Crossbar (G) as needed and fully tighten screws using 5mm Allen Wrench (T-A).
Please Note: Some mounting locations may not be predrilled, in this case, extra force on the screwdriver will be required to pierce the desktop surface. For easier mounting, drive screws directly into the desktop using a drill or mark hole locations and drill 0.375” (10mm) deep holes using a 0.125” (3mm) drill bit.

A-STEP 14: Secure Outer Crossbar

Install M6x11mm Screws (S-B) onto Legs (A, B) and Outer Crossbar (G). Tighten screws using 5mm Allen Wrench (T-A) to secure the inner crossbars.
Please Note: Ensure the slot cutouts on Inner Crossbars (C) are right at or covered by the outer crossbars.

A-STEP 15: Install Control Panel & Unit

Install Control Panel (J) and Control Unit (I) to the desktop using ST4x15mm Screws (S-D) and a Phillips screwdriver. Extra force on the screwdriver will be required to pierce the desktop surface if pilot holes are not present.
Please Note: For easier mounting, drive screws directly into the desktop using a drill or mark hole locations and drill 0.375” (10mm) deep holes using a 0.125” (3mm) drill bit.

A-STEP 16: Connect & Secure Cables

Connect the Long Extension Cable (M) to the motor on the furthest leg from Control Unit (I). Connect the Short Extension Cable (L) to the motor on the second farthest leg from Control Unit (I). Connect Short and Long Extension Cables (M, L) to Control Unit (I) along with the cable coming off of the closest leg. Connect the Power Cable (K) to the Control Unit (I) and a power source. Remove protective film from Cable Clips (P) and use them to cable manage. Right Side Extension
B-STEP 7: Lay Out Desktops
Layout desktops bottom side up on the floor as shown. If using VIVO desktops, make sure the control panel pilot holes are facing towards the inside corner. Place the main leg assembly on the desktop with Center Leg (B) closest to the second desktop. B-STEP 8: Connect Left Side
Attach Rail (E) to the left side of Center Leg (B) using M8x12mm Screws (S-C) and 5mm Allen Wrench (T-A). Insert Slider (F) into Rail (E).

B-STEP 9: Assemble Outer Crossbar

Loosely assemble Outer Crossbar (G) to Slider (F) using M8x12mm Screws (S-C) and 5mm Allen Wrench (T-A) making sure the crossbar is still able to slide for adjustments later on.

B-STEP 10: Connect Inner Crossbar

Slide Inner Crossbars (C) into Outer Crossbar (G) making sure the slot cutouts are facing inwards. Slide Side Leg (A) over Inner Crossbars (C).

B-STEP 11: Align Frame with Desktops

Adjust Legs (A, B) and Inner Crossbars (C), and Outer Crossbar (G) so the Side Bracket (D) mounting holes are aligned with the desktop pilot holes.
If you are using a desktop without pilot holes, mark hole locations and drill 0.375” (10mm) deep holes using a 0.125” (3mm) drill bit.
Make sure not to extend the Inner Crossbars past the slot cutouts on each side.

B-STEP 12: Secure Desktops

Place a Connecting Plate (N) on either side of the crossbar where 2 desktop panels meet. The location may vary from the image. Make sure the desktop edges are aligned and there is no gap between the panels.
Connect desktop panels using Connecting Plates (N), ST5x16mm Screws (S-A), and a Phillips screwdriver. Extra force on the screwdriver will be required to pierce the desktop surface.
Please Note : For easier mounting, drive screws directly into the desktop using a drill or mark hole locations and drill 0.375” (10mm) deep holes using a 0.125” (3mm) drill bit.

B-STEP 13: Connect Frame to Desktop

Secure the frame sections, excluding the adjustable Outer Crossbar (G), to the desktop using ST5x16mm Screws (S-A) and a Phillips screwdriver. Adjust the position of Outer Crossbar (G) as needed and fully tighten screws using 5mm Allen Wrench (T-A).
Please Note : Some mounting locations may not be predrilled, in this case, extra force on the screwdriver will be required to pierce the desktop surface. For easier mounting, drive screws directly into the desktop using a drill or mark hole locations and drill 0.375” (10mm) deep holes using a 0.125” (3mm) drill bit.

B-STEP 14: Secure Outer Crossbar

Install M6x11mm Screws (S-B) onto Legs (A, B) and Outer Crossbar (G). Tighten screws using 5mm Allen Wrench (T-A) to secure the inner crossbars.
Please Note: Ensure the slot cutouts on Inner Crossbars (C) are right at or covered by the outer crossbars.

B-STEP 15: Install Control Panel & Unit

Install Control Panel (J) and Control Unit (I) to the desktop using ST4x15mm Screws (S-D) and a Phillips screwdriver. Extra force on the screwdriver will be required to pierce the desktop surface if pilot holes are not present.
Please Note: For easier mounting, drive screws directly into the desktop using a drill or mark hole locations and drill 0.375” (10mm) deep holes using a 0.125” (3mm) drill bit.

B-STEP 16: Connect & Secure Cables

Connect the Long Extension Cable (M) to the motor on the furthest leg from Control Unit (I). Connect the Short Extension Cable (L) to the motor on the second farthest leg from Control Unit (I). Connect Short and Long Extension Cables (M, L) to
Control Unit (I) along with the cable coming off of the closest leg. Connect the Power Cable (K) to the Control Unit (I) and a power source. Remove protective film from Cable Clips (P) and use them to cable manage.

FINAL STEPS

STEP 17: Team Lift Required

Flip desk over pivoting on the extended side. Once flipped over halfway you can rest some of the weight on the foot and reposition your grip to flip the desk over the remaining distance.

CONTROLLER – Overview

OPERATING INSTRUCTIONS

PLEASE NOTE The Control Unit has a gyroscope sensor and MUST be attached to the desk for correction height adjustments.

First Use
When the system is powered on, the existing desktop height will appear on the control panel.
Height Adjustment
Press and hold the up or down arrow until the desk reaches the desired height.
B memory Setting
To store a certain height in the controller’s memory, first press “M”. The current height will begin flashing on the display. Now press “1”, “2”, “3” or “4” within six seconds to store the current height in memory. Each number can store a different height. Once in memory, you can recall any of the four height settings by pressing the corresponding button. Touching any button will stop the automatic adjustment.
Reset Mode
While the unit is powered on, press the down arrow until the desk moves to the fully lowered position. Press and hold the down arrow for 5 seconds or until “rES” is displayed to enter reset mode. The desk will move down to the lowest possible height and then move back up slightly. The desk will then return to operating mode.
Power Saving Mode
When no actions are made for over 2 minutes, the system will enter power- saving mode. Touch any button to enter operating mode.
Function Mode
Press and hold the up and down arrows together until the desk beeps and moves to the fully lowered position Press and hold the “M” button for 3 seconds, or until “S – -” begins flashing on the display. Press “M” again to enter Function mode. Within function mode, use the up and down buttons to scroll through settings, and use the “M” button to select options. If no action is taken for 20 seconds, the desk will return to operating mode.
- Change Displayed Unit (Un): Press and hold the “M” button for 3 seconds, then press the up or down buttons until the display shows “Un”, and press “M” to select. Press up or down to select “SI” (metric) or “In” (imperial). Hold “M” for 2 seconds to save the setting.
- Change Brightness (br): Press and hold the “M” button for 3 seconds, then press the up or down buttons until the display shows “br”, and press “M” to select. Press up or down to select Low (L), Normal (n) or High (H) brightness. Hold “M” for 2 seconds to save the setting.
- Collision Force Detection (CF): Press and hold the “M” button for 3 seconds, then press the up or down buttons until the display shows “CF”, and press “M” to select. Press up or down to select “OFF”, Low (L), Normal (n) or Heavy (H) collision force detection. Hold “M” for 2 seconds to save the setting.

Troubleshooting

Important Notes
The unit will enter a Self Protection Mode should the system operate continuously for over 2 minutes with “HOT” on the controller display. The system will return to normal operation after approximately 18 minutes.
Do NOT remove or reconnect power to reset the unit when in a protective or “HOT” state, as this may damage the electronics.
PLEASE NOTE : The Control Unit has a gyroscope sensor and MUST be attached to the desk for correction height adjustments.

EXPLORE MORE AT VIVO-US.COM We offer a wide array of home & office products to fit your needs. From height adjustable desks to monitor mounts to keyboard trays and more!

WHO WE ARE
VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative individuals working together to offer high-quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our ability.

Need Assistance?
We Would Love to Help!
Personable Customer Support | Mon-Fri 7 am-7 pm
We offer immediate assistance with rapid response times from customer service agents and product technicians to help you every step of the way!

Call Us: 309-278-5303
Average Resolution Time: 5m 4s
Chat Us: www.vivo-us.com
Average Resolution Time: < 15m
Email Us: [email protected]
Average Resolution Time: 1HR 8M