VOLLRATH 59502 Mirage Induction Buffet Warmers Instruction Manual

June 1, 2024
VOLLRATH

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VOLLRATH 59502 Mirage Induction Buffet Warmers

VOLLRATH-59502-Mirage-Induction-Buffet-Warmers-PRODUCT

Product Information

Specifications

  • Model: Countertop Standard Glass Warmer
  • Warmer Size: 16×16 inches (40.6 x 40.6 cm)
  • Available Colors: Black, Natural
  • Intended Use: Commercial food service operations
  • Maximum Serving Vessel Size: 16×23 inches (for induction-ready vessels)

Product Usage Instructions

Safety Precautions

Before operating the equipment, read and familiarize yourself with the following safety instructions:

  • Warning: Indicates hazards that can cause severe personal injury or death.
  • Caution: Indicates hazards that can cause minor or major personal injury if ignored.
  • Notice: Important information that is not hazard-related.

Function and Purpose

The equipment is designed to hold heated prepared food at serving temperatures in commercial food service operations only. It is not suitable for household, industrial, or laboratory use. The warmer is compatible with a maximum of one induction-ready chafer or serving vessel.

Countertop Warmer Installation

  1. Place the equipment on a hard, flat, stable surface.
  2. Plug the power cord into a grounded electrical outlet with the matching name plate-rated voltage.
    Notice: Using a voltage other than the nameplate-rated voltage can damage the equipment and void the warranty.

Drop-in Warmer Installation

  1. Download the specification sheet from Vollrath.com for dimensions, clearance, venting, and power requirements.
  2. Verify the proper electrical outlet is available at the installation site.
  3. Notice: Do NOT modify the cord or plug on the drop-in as it may cause damage or injury and void the warranty.

FAQ

Q: Can I use this warmer at home?

A: No, this warmer is designed for commercial food service operations only and is not intended for household use.

Q: What is the maximum serving vessel size for this warmer?

A: The maximum serving vessel size for this warmer is 16×23 inches for induction-ready vessels.

PARTS

Standard GlassVOLLRATH-59502-Mirage-Induction-Buffet-Warmers-
FIG-1

Decorative GlassVOLLRATH-59502-Mirage-Induction-Buffet-Warmers-
FIG-2

  • Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions.
  • SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this packaging to ship the equipment if repairs are needed.

SAFETY PRECAUTIONS

To ensure safe operation, read the following statements and understand their meaning. This manual contains safety precautions which are explained below. Please read carefully.

WARNING

  • Warning is used to indicate the presence of a hazard that will or can cause severe personal injury or death.

CAUTION

  • Caution is used to indicate the presence of a hazard that will or can cause minor or major personal injury if the caution is ignored.
  • NOTICE: Notice is used to note information that is important but not hazard-related.
  • To reduce the risk of injury or damage to the equipment
  • Plug only into grounded electrical outlets matching the nameplate rated voltage.
  • As a precaution, persons using a pacemaker should stand back 12″ (30 cm) from an operating unit. Studies have shown that the induction element will not disrupt a pacemaker.
  • Keep all credit cards, driver’s licenses, and other items with a magnetic strip away from an operating unit. The unit’s magnetic field will damage the information on these strips.
  • The heating surface is made of a strong, non-porous material.
  • However, should it crack or break, stop using it and immediately unplug the equipment.
  • Do not leave an empty vessel on an operating unit.
  • equipment should only be used in a flat, level position.
  • Unplug the equipment and let it cool before cleaning or moving.
  • Do not touch the heating surface. It remains hot after the equipment is turned off.
  • Unplug when not in use.
  • Keep equipment and power cords away from open flames, electric burners, or excessive heat.
  • Do not heat-sealed cans or containers as they may explode.
  • Do not operate unattended.
  • Closely supervise equipment operating in public areas and/or around children.
  • Do not operate if equipment has been damaged or is malfunctioning in any way.
  • Do not place any objects inside the air intake or exhaust panels.

FUNCTION AND PURPOSE

  • This equipment is intended to hold heated prepared food at serving temperatures. It is intended for use in commercial food service operations only.
  • It is not intended for household, industrial, or laboratory use. This equipment is designed to work with a maximum of one induction-ready chafer or serving vessel.

Induction-Ready Serving Vessel

  • The vessel base must be flat

Vessel base size must be:

Warmer Size Minimum Base Maximum Base
16″ x 16″ 4½”(11.4 cm) 10¼”(26 cm)
16″ x 23″ 10¼”x 17¼” (26 x 43.8cm)
  • Material construction must be: ferrous stainless steel, iron, cast iron

Unsuitable Serving Vessel

  • Vessel with a base less than 4½” (11.4 cm)
  • Pottery, glass, aluminum, bronze, or copper serving vessels
  • Serving vessel with any type of footed base

FCC STATEMENT

This equipment has been tested and found to comply with Part 18 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna
  • Increase the separation between the equipment and the receiver
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
  • Consult the dealer or an experienced radio/TV technician for help

To assure continued compliance, any changes or modifications not expressly approved by the party Responsible for compliance could void the user’s authority to operate this equipment.

COUNTERTOP WARMER INSTALLATION

VOLLRATH-59502-Mirage-Induction-Buffet-Warmers-FIG-3

Clearance and Environment Requirements

This equipment is not designed to be enclosed or built into any area.

There must be a minimum clear space of:

  • Under the warmer, a distance equal to the height of the feet of the warmer.
  • Sufficient airflow must be allowed around the equipment. Warmer must not be placed on a soft surface that could restrict airflow to the bottom of the warmer. Blocking the airflow could cause the equipment to overheat.
  • The maximum intake temperature must not exceed 104°F (40°C).
  • Temperatures are measured in ambient air while all appliances in the kitchen are in operation.

Installation

  1. Place the equipment on a hard flat stable surface.
  2. Plug the power cord into a grounded electrical outlet with the matching nameplate-rated voltage.

NOTICE: Using a voltage other than the nameplate-rated voltage will cause damage to the equipment. Incorrect voltage and modification to the power cord or electrical components can damage equipment and will void the warranty.

DROP-IN WARMER INSTALLATION

Before you begin

  1. Download the specification sheet from Vollrath.com. You will need to refer to this document for dimensions, clearance, venting, and power requirements.
  2. Verify the proper electrical outlet is available at the installation site.
    • NOTICE: Do NOT modify the cord or plug on the drop-in. Modifying any component may damage the drop-in or cause injury, and will void the warranty. See the specification sheet on Vollrath.com for electrical specifications.
  3. Know the countertop manufacturer’s requirements for preparing and installing equipment into the countertop before starting installation.

Prepare the countertop and cabinet

NOTICE: Refer to the specification sheet for cutout dimensions, air flow and venting requirements, minimum clearance distances, and environmental requirements.
NOTICE: Countertop materials require specific preparation. Refer to the countertop manufacturer for instructions regarding the proper installation of equipment into the material.

  1. Cut required openings in the countertop and cabinet.
  2. Clean debris from the cutout area(s).
  3. Reinforce the countertop support as needed per the countertop manufacturer guidelines and the weight of the equipment.

Mount the Drop-in

Drop-in Mirage® Buffet Induction Warmers can be installed with the top of the warmer overhanging the countertop or countersunk. Use the following instructions for mounting the 16″x 16″ and the 16″x 23″ warmers.

Overhung

  1. Choose a flat, level countertop for the mounting surface.
  2. Measure the area for the cutout.
  3. Apply sealant to the cutout area to prevent moisture from penetrating the exposed surfaces.
  4. Secure the warmer to the countertop. Use the included four brackets and screws on the SIDES of the warmer. Brackets are not for use on the front and back sides of the warmer.
  5. Plug the power cord into a grounded electrical outlet with the matching nameplate-rated voltage.

Mount the Control Box

  1. Measure the area for the control box cutout.
  2. Apply sealant to the space between the control box and the mounting surface to prevent moisture penetration.
  3. Use the included four nuts and screws to secure the control box to the mounting surface.
  4. Plug the USB cable from the control box into the bottom of the Mirage® Buffet Induction Warmer.

Countersunk

  1. Choose a flat, level countertop for the mounting surface.
  2. Measure the area for the cutout.
  3. Apply sealant to the cutout area to prevent moisture from penetrating the exposed surfaces.
  4. Secure the warmer to the countertop. Use the included four brackets and screws on the SIDES of the warmer. Brackets are not for use on the front and back sides of the warmer.
  5. Plug the power cord into a grounded electrical outlet with the matching nameplate rated voltage.

OPERATION

WARNING Electrical Shock Hazard

  • Keep water and other liquids from entering the inside of the equipment. The liquid inside the equipment could cause an electrical shock. Do not spray water or cleaning products.
  • Liquid could contact the electrical components and cause a short circuit or an electrical shock. If liquid spills or boils over onto the unit, immediately unplug the unit and remove the serving vessel. Wipe up any liquid with a padded cloth.

CAUTION Burn Hazard

  • Do not touch the serving vessel, heating surface, food, or liquid while heating. Hot food and liquids can burn skin. Induction heating surfaces heat very rapidly.
  • Use caution when adding pre-heated oil or liquid to other food already in the serving vessel.
  1. Place a maximum of one induction-ready serving vessel containing food in the center of the warmer.
    • NOTICE: Do not pre-heat empty serving vessels. Because of the speed and efficiency of the induction warmer, serving vessels can very quickly overheat and be damaged.
    • NOTICE: Do not drop utensils or other objects onto the heating surface. The strong, non-porous surface can break. The warranty does not cover this type of abuse.
  2. Press the POWER button. The DISPLAY panel will show a power level. When an induction-ready serving vessel is placed on the heating surface, the DISPLAY panel will remain on. This indicates the equipment is heating.
  • A POWER button. Press to turn on the warmer. The button illuminates.
  • B POWER LEVEL LEDs. Indicate the power level setting.

Adjusting the Power Level

  1. Press the POWER button to turn on the equipment.
  2. Place an induction-ready serving vessel on the warmer.
  3. Press the POWER button to increase or decrease the power level.
  • Suggested Power Level Settings
  • The ideal power level is dependent on the size and density of the food, desired serving temperature, serving vessel, ambient temperature, etc.
  • The following are general guidelines.

To use a serving vessel directly on the induction warmer:

  1. Place the serving vessel containing food directly on the induction warmer.
  2. Select a power level to hold the food at serving temperature.

To use a chafer on the induction warmer:

  1. Fill the chafer bath with clean, hot water. Refer to the chafer manufacturer’s operator’s manual for proper fill level.
  2. Place the chafer with a water bath on the induction warmer.
  3. Select power level 4 to preheat the water.
  4. When the water reaches the desired temperature, add the food pan containing hot food.
  5. Change the power level setting to a power level to hold the food at serving temperature.

Turning Off the Warmer

  1. Press and hold the POWER button until the equipment turns off, at which time the POWER button will no longer be illuminated.

Over Heat Protection

  • This equipment is equipped with an Over Heat Protection feature. If the heating surface becomes too hot, the warmer will stop heating.
  • The four LED power level lights will flash to indicate the Over Heat Protection feature has been activated. If the LEDs are flashing, see the Troubleshooting section in this manual.

CONNECTING THE WARMERS

Connect up to three warmers with the included interconnect cords. The center warmer must be connected to the electrical outlet.

16 x 16 WarmersVOLLRATH-59502-Mirage-Induction-Buffet-Warmers-
FIG-10

16 x 23 Warmers

  • A Power Supply Cord
  • B Interconnect Cable
  1. Plug one warmer into a grounded electrical outlet with the matching nameplate rated voltage.
  2. Plug one end of the interconnect cable into the side of the warmer connected to the electrical outlet.
  3. Plug the other end of the interconnect cable into the operator side of the second warmer.
    • NOTICE: The induction warmer connected to the electrical supply must remain turned on to supply power to the connected equipment.

CLEANING

To maintain the appearance and increase the service life, clean your Mirage® Buffet Induction Warmer daily.

WARNING Electrical Shock Hazard

  • Keep water and other liquids from entering the inside of the equipment. The liquid inside the equipment could cause an electrical shock. Do not spray water or cleaning products.
  • Liquid could contact the electrical components and cause a short circuit or an electrical shock. If liquid spills or boils over onto the unit, immediately unplug the unit and remove the serving vessel. Wipe up any liquid with a padded cloth

CAUTION Burn Hazard

Do not touch the serving vessel, heating surface, food, or liquid while heating. Hot food and liquids can burn skin. Induction heating surfaces heat very rapidly. Allow the heating surface to cool before handling.

  1. Unplug the equipment and let it completely cool.
  2. Wipe the equipment exterior with a clean damp cloth.
    • NOTICE: Do not use abrasive materials, scratching cleansers, or souring pads to clean the equipment. These can damage the finish.
    • NOTICE: Do not spray controls or outside of equipment with liquids or cleaning agents.
  3. Thoroughly wipe off any mild soap or chemical cleaners. The residue could corrode the surface of the equipment.

TROUBLESHOOTING

Problem Might be Caused By Course of Action
The equipment turned off after 10 minutes. There is not a serving vessel on

the induction warmer or the vessel is not induction ready. The induction warmer was turned off. This is normal.| Make sure the serving vessel is induction-ready. See the Function and Purpose section of this manual.
The equipment is on, but not heating.| The serving vessel may be too small or may not be induction-ready.| Make sure the serving vessel is induction-ready. See the Function and Purpose section of this manual.
The Power Level LEDs are flashing.| The overheat-protection feature may have been activated.| Remove the serving vessel. Let the equipment cool for approximately 15 minutes. When the overheating condition has cleared, the equipment will return to normal function.
The equipment suddenly stopped working.| The equipment may be too close to an external heat source or the air intake may be restricted.| Relocate the equipment away from any external heat source. Clear any obstructions to the air intake.

SERVICE AND REPAIR

  • Serviceable parts are available on Vollrath.com.
  • To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
  • When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

WARRANTY STATEMENT FOR THE VOLLRATH CO

  • This warranty does not apply to products purchased for personal, family, or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.
  • The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement.
  • In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
  • Any damages from improper use, abuse, modification, or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.
  • For complete warranty information, product registration, and new product announcement, visit www.vollrath.com.
  • The Vollrath Company, L.L.C. Headquarters
  • 1236 North 18th Street
  • Sheboygan, Wisconsin
  • 53081-3201 USA
  • Main Tel: 800-624-2051 or 920-457-4851
  • Main Fax: 800-752-5620 or 920-459-6573
  • Canada Customer Service: 800-695-8560
  • Tech Services: techservicereps@vollrathco.com
  • www.vollrath.com
  • Pujadas
  • Ctra. de Castanyet,
  • 132 P.O. Box 121
  • 17430 Santa Coloma de Farners
  • (Girona) – Spain
  • Tel. +34 972 84 32 01
  • info@pujadas.es
  • Vollrath of China
  • Vollrath Shanghai Trading Limited
  • 23A, Time Square Plaza | 500 Zhang Yang Road
  • Pudong, Shanghai 200122
  • Tel: 86-21-50589580
  • Vollrath de Mexico S. de R.L. de C.V.
  • Periferico Sur No. 7980 Edificio 4-E Col. Santa Maria Tequepexpan 45600 Tlaquepaque, Jalisco

Mexico

  • Tel: (52) 333-133-6767
  • Tel: (52) 333-133-6769
  • Fax: (52) 333-133-6768

References

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