Neo SBCAN Smart Controller User Manual
- June 1, 2024
- NEO
Table of Contents
Neo SBCAN Smart Controller
Specifications
- micro-USB port
- LED indicator Smart Controller Status
- Reset button
- Setup button
- Power adapter
- micro-USB cable
Product Information
- The Smart Controller is a device that allows you to control your smart blinds remotely through a mobile app.
- It features a micro-USB port, LED indicators for status feedback, reset and setup buttons for configuration, and comes with a power adapter and micro-USB cable.
Product Usage Instructions
Getting Started
- Download the Neo Smart Blinds app from Google Play or the App Store.
- Plug in the Smart Controller within range of your home WiFi.
- Create an account in the app and choose the setup code from the cover.
System Requirements
- Ensure your smartphone or tablet meets the app’s compatibility requirements listed on the app store.
Troubleshooting
- If your home WiFi doesn’t appear, try rescanning or repositioning the Smart Controller for a stronger signal. If the LED isn’t blinking blue, press the S button for 10 seconds, then press R once and restart. Ensure correct WiFi password entry.
Need More Help?
- Visit neosmartblinds.com/smartcontroller for detailed usage instructions and troubleshooting tips.
Integrations
- For integrating with smart home devices or Control4 systems, visit respective links for detailed information.
Legal Information
- FCC ID: COFWMNBM11 – Follow FCC/IC RF exposure limits for antenna installation. Maintain a minimum distance of 20 cm between the device and the body.
FAQ
Q: How do I reset the Smart Controller?
A: Press the reset button for 10 seconds to reset the Smart Controller.
Q: Can I change the WiFi network after setup?
A: Yes, you can change the WiFi network by going to settings within the Neo Smart Blinds app.
Getting to know your Smart Controller
Smart Controller Status:
- Flashing blue – Hotspot available
- Flashing green – Connecting to the WiFi network
- Pulsing cyan/blue-green – Connected to the Internet
Getting Started
- Download the Neo Smart Blinds app
- Download the app to your phone or tablet by searching Neo Smart Blinds on Google Play or the App Store.
- Note: Do not install Neo Smart Blinds Blue
- Plug in your Smart Controller in reach of your home WiFi Choose a place not too far from your home router or a place you know has good WiFi signal strength. You will be able to change its location after, if necessary.
- Create an account and choose the setup code written on the cover
- After opening the app, tap on Create One to create a new account. Enter a valid email address and choose a password, and select the region time zone from the place where the Smart Controller will be located. Choose the setup code written on the cover and tap on Register.
- Follow the app step by step to add the Smart Controller Have in hand the home WiFi password. It will be necessary to connect the Smart Controller to the Internet.
- Note: Some Android users won’t be connected quickly to the hotspot. If this is the case, please wait about 10 seconds before returning to the app. During this time, your device may notify you that the hotspot does not have Internet access and will prompt you whether you want to remain connected. You need to select the option that will allow you to keep connected before returning to the app.
System requirements
- A strong WiFi signal (3 bars or more) in the location where you will set up your Smart Controller.
- The Smart Controller only supports 2.4GHz WiFi (IEEE 802 11b/g/n), not 5GHz. WiFi security needs to be set to WPA-PSK or WPA2-PSK.
- A smartphone or tablet running Android 5.0 (Lollipop) or higher, or iOS 8 or higher is needed.
Troubleshooting
- The home WiFi doesn’t appear in step 4
- Try rescanning, if the problem persists, you will need to reposition the Smart Controller to a place with a stronger WiFi signal. In this case, exit the process (tap on the menu, then tap Your Rooms), replace the Smart Controller, and start over.
- The Smart Controller LED in the bottom is not blinking blue The process fails in the last step Press the S button for 10 seconds, then press the R button once and start over. Pay special attention when typing the WiFi password.
Need more help?
- Visit neosmartblinds.com/smartcontroller for detailed instructions about how to use the app and troubleshooting.
Integrations
Smart home devices
- Visit neosmartblinds.com/smartcontroller-integrations for detailed information about connecting to Amazon Alexa, Google Home, and other systems.
Control4
- Please send an email to tech@neosmartblinds.com with your name, your email, and your company’s name. This information is necessary to always send you any further driver updates.
Legal Information
FCC
This equipment has been tested and found to comply with the limits for a Class B digital device, according to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installa-tion. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
Contains transmitter module FCC ID: COFWMNBM11
To comply with FCC/IC RF exposure limits for general population/ uncontrolled
exposure, the antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not
be co-located or operating in conjunction with any other antenna or
transmitter.
IC
This device complies with Industry Canada’s license-exempt RSSs. Operation is
subject to the following two conditions:
- This device may not cause interference
- This device must accept any interference, including interference that may cause unde-sired operation of the device.
This device meets the exemption from the routine evaluation limits in section 2.5 of RSS102 and users can obtain Canadian infor-mation on RF exposure and compliance.
Contains transmitter module IC: 10293A-WMNB11
This End equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
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