TECNO T14AA Megabook Laptop Computer User Manual

: June 1, 2024
: TECNO

Table of Contents

TECNO T14AA Megabook Laptop Computer
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Set up Your MEGABOOK
Keyboard Shortcuts
Speciﬁcations
Trouble Shooting
Frequency Range
EU Declaration Of Conformity
Warranty
FCC statement
Documents / Resources

TECNO T14AA Megabook Laptop Computer

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NOTE: For ﬁrst-time usage or unused after a long time, the battery might enter power saving mode to conserve battery power. It is recommended to connect the power adapter and press the power button to start up under these conditions.

Right

TECNO-T14AA-Megabook-Laptop-Computer-fig-1

Resetting key
Refresh all information to its original state.
Micro-SD Slot
Reads from and writes to the SD card.
USB 3.0 port
Connect peripherals such as external storage devices and printers.
Earphone port
Connect headphones or a headset (headphone and microphone combo).

Left

TECNO-T14AA-Megabook-Laptop-Computer-fig-2

White	Power On
Orange	Charging
Blinking Orange	Low Battery
Breathing White	Sleep

Kensington
Connect to MEGABOOK security lock.
LED Indicators
Power-on and charging indicators.
Type-C(full function)
Through this interface can carry out high-speed data transmission, and can be connected to the docking station. The computer can be charged through this interface. You can connect this interface to a display device for video and sound output.
HDMI port
Connect a TV or another HDMI-in-enabled device. Provide video and audio output.
USB 3.1 port
Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 10 Gbps.

Base

Power button
Press to turn on the laptop if it is turned off, in sleep state, or in hibernate state. Press to put the laptop in a sleep state if it is turned on. Press and hold for 3 seconds to force shut down the computer.
Left-click area
Press to left-click.
Right-click area
Press to right-click.
Caps Lock light(on the keyboard)
Click on capslock, light on means uppercase, and oﬀ means lowercase.

Display

Microphone
Provides digital sound input for audio recording, voice calls, and so on.
Camera-status indicator
Turns on when the camera is in use.
Light sensor
You can control the brightness of the screen, and the display can change with the external environment.

Back

Left speaker
Provides audio output.
Right speaker
Provides audio output.
Rubber foot
Pad to prevent scratches on the bottom of the computer, and enhance heat dissipation at the bottom.

Set up Your MEGABOOK

Connect the power adapter and press the power button.

TECNO-T14AA-Megabook-Laptop-Computer-fig-6

NOTE : For ﬁrst-time usage or unused after a long time, the battery might enter power saving mode to conserve battery power. It is recommended to connect the power adapter and press the power button to start up under these conditions.

Get started with Windows 11

Windows account A user account is required to use the Windows operating system. Either a Windows user account or a Microsoft account is accessible to log in. Windows user account If you use Windows for the first time, a Windows user account is required to be created. The ﬁrst account created is of the “Administrator” type. With an Administrator account, you can create additional user accounts or change account types by the following steps:

Click the Start menu and select Settings Accounts Family&other people.
Follow the on-screen instructions.

Microsoft account
You can also sign in to the Windows operating system with a Microsoft account. To create a Microsoft account, go to the Microsoft sign-up page at https://signup.live.com and follow the on-screen instructions.

Windows user interface

1. Start button	Access to the Start menu.
2. Search	Type to search contents in your computer or from the Web.
3. Virtual Desktop	Handle multiple tasks.
4. Widgets	Get the information you care about faster.
5. Chat	Quickly connect with people you care about.
6. Documents	Access to Document folder.
7. Microsoft Edge	Browse the internet.
8. Microsoft Store	Your favourite applications and entertainment items are

all here.

How to Access Control Panel

Click the Start menu and select Windows System Control Panel.
Use Windows Search.

How to Launch an APP

Open the start menu and select the APP you want to launch.
Use Windows Search.

Connect to Networks
Your computer helps you connect to the world through a wireless network.

Click the network icon in the Windows notiﬁcation area. A list of available wireless networks is displayed.
Select a network to connect to. Provide required information if needed.

NOTE : If connecting to a secured wireless network, enter the password for the wireless network access when prompted.

Keyboard Shortcuts

NOTE: Keyboard characters may diﬀer depending on the keyboard language conﬁguration. Keys used for shortcuts remain the same across all language conﬁgurations.

List of keyboard shortcuts

TECNO-T14AA-Megabook-Laptop-Computer-fig-14

Speciﬁcations

NOTE: The weight of your laptop varies depending on the conﬁguration ordered and the manufacturing variability.

Computer model

interface (Gen 4/Gen 3)

Audio
Speaker| Build-in two speakers as default, 4Ω 2w
MIC| Internal Microphone support, DMIC
Ports and connectors

Operating time

| Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.
Life span(approximate)| 500 discharge/charge cycles
Temperature range|
Storage: If the battery packs are subject to storage for such a long term, it is recommended every two-month recharge the battery pack periodically.
Ports and connectors

Operating time

| Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.
Life span(approximate)| 500 discharge/charge cycles
Temperature range|
Storage:If the battery packs are subject to storage for such a long term, it is recommended every two-month recharge the battery pack periodically.

Trouble Shooting

Before consulting service personnel, it is recommended to check the following chart for possible solutions.

Problem Type	Description	Solution

Audio

| The sound is not audible| • Press the F8 Arrow several times.

• Click the speaker icon on the taskbar to ensure that Mute is not checked.

Sound does not record| Check software controls for recording sound: Start, Settings, System,

Sound, More sound settings, Recording, Microphone, Levels.

No sound from

the headphones

| • Check the headphone cable connection.

• Adjust the window’s volume control.

Display

| The notebook is on,

but the screen is dark

| • Try pressing F3 to increase the contrast or F2 to decrease the

contrast.

The screen is difficult to read| Check whether the display resolution is set to its default

setting-1920×1200 for a 14’’ display. Check this in Start, Settings, System, Display, and Display resolution.

Heat Problems| The notebook gets hot| • Note that it is normal for the notebook to get warm. DOS games and other programs that drive CPU usage toward 100% can contribute to a temperature increase.

Keyboard or Touch Pad Problems

| Touchpad is difficult

to control

| Check the touchpad settings(Start, Settings, Devices, Mouse, Mouse

pointer speed).

The touchpad doesn’t work| Press F4 in case the internal TouchPad was disabled.

Don’t touch the touchpad while booting or resuming. Reboot the notebook.

Performance Problems

|

The notebook pauses or runs sluggishly

| • Press CTRL+ALT+DEL choose Task Manager to see if an application is not responding.

• Reboot the notebook.

• Delete temporary and unneeded files.

• Certain background operations (such as VirusScan) can affect performance while they’re running.

• Some file browsers may be unresponsive while they’re processing a graphic image or waiting for broken network connections to time out.

• Install additional memory if Windows is spending a lot of time swapping to disk.

• Check the amount of available free disk space.

Power and Battery Problems

| The notebook turns off immediately after it turns on|

Battery power is probably extremely low. Plug in the AC adapter.

---|---|---

The battery doesn’t charge

| • Make sure the AC adapter is plugged into the power source and that the charge light is on.

• If you’re using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet.

• Turn off the notebook, then check that the AC adapter cables are fully plugged in.

• Move the notebook away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. An elevated battery temperature prevents charging.

• If available, try another AC adapter.

The notebook stops responding

| • Press CTRL+ALT+DEL to choose Task Manager and end the application that is not responding.

• Press the power button for at least 10 seconds to turn off the notebook. Then press the button again to turn the notebook back on.

Startup Problems

| The laptop doesn’t respond at turn-on| • Connect the AC adapter.

• Press the power button to try turning on the unit.

The notebook doesn’t boot from battery power| • Connect the AC adapter.

• Press the power button to try turning on the unit.

Caution

Risk of explosion if the battery is replaced by an incorrect type, dispose of used batteries according to the instructions. disposal of a battery into ﬁre or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion; leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of ﬂammable liquid or gas; a battery subjected to extremely low air pressure that may result in an explosion or the leakage of ﬂammable liquid or gas.
The adapter shall be installed near the equipment and shall be easily accessible.
EUT Temperature: 0℃～+45℃(Standalone). 5℃~+25℃(with adapter).
Adapter1: TCW-E61S-65W
- Input : 100-240V~50/60Hz 1.5A Max
- Output: 5.0V⎓3.0A 15.0W 9.0V⎓3.0A 27.0W 12.0V⎓3.0A 36.0W 15.0V⎓3.0A 45.0W 20.0V⎓3.25A 65.0W
- PPS: 3.3-11.0V⎓5.0A Max
- Adapter2 : TCW-U61S-65W
- Input : 100-240V~50/60Hz 1.5A
- Output :5.0V⎓3.0A 15.0W 9.0V⎓3.0A 27.0W 12.0V⎓3.0A 36.0W 15.0V⎓3.0A 45.0W 20.0V⎓3.25A 65.0W
- PPS: 3.3-11.0V⎓5.0A Max
- Adapter3 :DS65-1
- Input : 100-240V~50/60Hz 1.5A Max
- Output :PD:5.0V⎓3.0A,9.0V⎓3.0A,12.0V⎓3.0A,15.0V⎓3.0A,20.0V⎓3.25A 65.0W
- Adapter4: DS65-3
- Input: 100-240V~50/60Hz 1.5A Max
- Output :PD:5.0V⎓3.0A,9.0V⎓3.0A,12.0V⎓3.0A,15.0V⎓3.0A,20.0V⎓3.25A 65.0W
The device complies with RF speciﬁcations when the device used at 0 mm from your body, and the holder must not be of metal composition）
To prevent possible hearing damage, do not listen at high volume levels for long periods.

This device may be restricted for use, depending on the local network.
Restrictions in the 5GHz band:
According to 10(10) of Directive 2014/53/EU, the packaging shows that this radio equipment will be subject to some restrictions when placed on the market in Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), Norway (NO), the United Kingdom in respect of Northern Ireland (UK(NI)) ,Iceland (IS), Liechtenstein (LI), Switzerland (CH) and Turkey (TR).
The WLAN function for this device is restricted to indoor use due to its operation in the 5.15 to 5.35 GHz frequency range

Frequency Range

Bluetooth: 2400 ~ 2483.5 MHz (TX/RX)
Wi-Fi: 2400~2483.5 MHz (TX/RX)
Band 1: 5150-5250 MHz(TX/RX)
Band 2: 5250-5350 MHz(TX/RX)
Band 3: 5470-5725 MHz(TX/RX)
Band 4: 5725-5850 MHz(TX/RX)

RF output power

BT: 0-10dBm
Wi-Fi:14dBm +/-3dB

EU Declaration Of Conformity

The full text of the EU Declaration of Conformity is available at the following internet address: https://www.tecno-mobile.com/declaration/#/
Safety Instructions
Please read the following safety instructions before using your laptop.

Disconnect the AC power and remove the battery pack before cleaning. Wipe the laptop with a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water and remove any extra moisture with a dry cloth.
Protect yourself from the heat generated by your laptop or the AC adapter. Do not block the vent of your laptop where heat is dissipated.
Prevent your laptop from getting wet and keep liquids away from your laptop. Caution the danger of electric shock if spills or drops are displayed on/in the laptop unit or AC adapter.
Handle your laptop gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your laptop, display, or external devices.
Do not press or touch the display panel. Pay attention to small items with sharp or solid surface that might cause scratches.
Avoid stamping on or placing heavy objects on the cables. Do not use damaged power cords, accessories, or other peripherals.
Use your laptop in environments with ambient temperatures. Do not use the product under any extreme weather or in strong magnetic/electrical ﬁelds. Do not place your laptop near heat sources such as radiators, air ducts, or direct sunlight.
Knockdown of AC adapter adapter is forbidden. Risk of high voltage and electric shock. Refer servicing to qualiﬁed service personnel if needed.

Do not throw the laptop unit or AC adapter in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol indicates that the product should not be placed in municipal waste. Check local regulations for the disposal of electronic products.

Warranty

Warranty Card

TERMS AND CONDITIONS
TECNO laptop product is warranted against defects in materials or workmanship for a period (depending on the product, as described on the warranty card). The limited warranty begins on the original date of purchase. Warranty repair must be carried out by a designated agent after the sale, TECNO’s authorized service centre. To receive warranty service, the original proof of purchase must be presented to TECNO or TECNO’s authorized service centre. For carrying- in service, transportation to and from the service centre is the responsibility of the purchaser. The appointed agent will carry out after- sales maintenance for this product, at TECNO’s option and at no charge for the parts and services, if this product is defective during the limited warranty period. During the warranty period from the date of original retail purchase by the customer or the product activated (If the last day of the warranty validity period is a legal holiday, the next day of the holiday shall prevail), TECNO will provide customers with free maintenance under the circumstance of non-human damage to the host of the product.
EXCLUSIONS
(This warranty does not cover the following)

Products with original serial numbers removed, altered or not able to be readily determined.
Damage caused by transportation and handling, including scratches, dents, chips, and/or any damages to the exterior of your product.
Damage or failure caused by incorrect electrical current or voltage, ﬂuctuations or surges.
Applications and use which this product was not intended to.
Damage or failure caused by products or equipment not supplied by TECNO.
Accident, misuse, abuse, neglect, misapplication, ﬁre, water, lightning or other acts of nature.
Damage or failure caused by improper or faulty installation, product alteration or modiﬁcation.
Damage or failure caused by: Non-TECNO or unauthorized parts, supplies, accessories or equipment; services performed by unauthorized service companies.
Damage or failure caused by liquid of scale caused by liquid or water damage.

NOTIFICATIONS
The warranty card is conﬁned to the ﬁrst purchaser of the product only and is not transferable. The warranty covers only TECNO products purchased from authorized TECNO dealers.

The right of ﬁnal interpretation belongs to TECNO.

PRODUCT CATEGORY: Laptop Unit
WARRANTY PERIOD: 12 MONTHS WARRANTY

You can refer to the actual demonstration of warranty service provided by TECNO if the product category isn’t mentioned in this sheet.
Driver download:
https://www.tecno-mobile.com/download/

Warm tips
During the warranty period, if a warranty is required, please show the purchase invoice and warranty card. Please refer to your local dealer for after-sales policies. Thank you for using TECNO products.

FCC statement

FCC Caution

Labelling requirements.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

Information to user.
Any changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Information to the user.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates

uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment oﬀ and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit diﬀerent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Note : This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

FCC RF Exposure Information and Statement
The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device types: T14AA (FCC ID: 2ADYY-T14AA) has also been tested against this SAR limit. The highest SAR value reported under this standard during product certiﬁcation properly worn on the body is 0.389 W/kg. This device was tested for typical body-worn operations with the back of the handset kept 0mm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 0 mm separation distance between the user’s body and the back of the handset. The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that does not satisfy these requirements may not comply with FCC RF exposure requirements and should be avoided.

Body-worn Operation
This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 0mm must be maintained between the user’s body and the handset, including the antenna. Third-party belt clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or approved antenna.

WARRANTY CERTIFICATE

TECNO-T14AA-Megabook-Laptop-Computer-fig-16

Documents / Resources

| TECNO T14AA Megabook Laptop Computer [pdf] User Manual
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