Tenveo 3G-SDI-HDMI AI Auto Tracking PTZ Camera User Manual

HD AI Auto Tracking Conference Camera
User Manual

Product Description

Packing List Performance Characterics

Camera

Sensor| 12.8″
Effective Pixels| 2.07MP
Video Signals| 1080P60. 1080P59.94. 1080P50. 1080P30. 1080P29 97 1080P25. 1080160. 1080159.94. 1080150. 720P60. 720P59.94. 720P50
Zoom| 12x optical zoom| 20x optical zoom| 30x optical zoom
Lens| f=4.2nrn – 50Amm| f=4.6rnm – 92mm| f=4.6mm – 138mm
Aperture| F1.8 – F2.8| F1.8 – F3.6| F1.8 – F3.6
Horizontal Angle| 70.2° – 6.52′| 62.3° – 3.46°| 62.3° – 2.31°
Vertical Angle| 42.6° – 3.76′| 36.1° – 1.92°| 36.1° – 1.29°
Diagonal Angle| 77.5° – 7.53°| 69.5° – 3.86°| 69.5° – 2.63°
Digital Zoom| 8X
Video Output| USB 3.0. HDMI. RJ45. WI
Signal Standard| NTSC/PAL
Control Interface| RS232. RS485. USB. NET
Shutter| 1/30s – I/10000s
White Balance| Auto. Indoor. Outdoor. One Push. Manual. VAR
Baddight Compensation| Support
Digital Noise Reduction| 20831) Digital Noise Reduction
Baud Rate| 2400/4800/9600/19200’38400
Control Protocol| VISCA. Peloo-D.Pelco-P
USB Protocol| UVC 1.1
Minimal leumnation| 0.5 Lux (§2 (F 1.8. AGC ON)
SNR| z5OdB
Horizontal Rotation| 350° (x175°) 0.1 °/s”-100°!s
Vertical Rotation| 180° (1:90′)0.1.1s^-80rs
H 8VFlip| Support
Image Freeze| Support
PoE| Support
Number of Preset| 255
Preset Accuracy| 0.1°
WC Feeling
Video Encoding Format| H.264/H.265/MJPG
Video Stream| Main Stream. &A) Stream
Main Stream Resolution| 1920×1080. 1280×720. 1024×576. 940×540.etc.
Sub Stream Resolution| 1280×720. 1024×576. 720×480. 720×408.etc.
Video Bit Rate| 32Kbps – 102400Kbps
Bit Rate Type| Variable Rate. Fixed Rate
Frame Rate| 50Hz: Ifps – 50fps. 60Hz: lfps – 60fps
Audio Compression| AAC
Audio Bit Rate| 96Kbps. 128Kbps. 256Kbps
Network Protocol| NDI IHX2.SRT.TCP/IP. HTTP. RTSP. RTMP. Omit. DHCP. Mulocast, etc.
hipulfOutput Morisco
HD Output| IxHDMI
1x3G-SD1: BNC type. 800mVp-p. 750. Along to SMPTE 424M standard
LAN| IxFtJ45:106A/100M Ethernet Interface.PoE ( 802.3af i
Audio Interface| I-ch: 3.5mm Audio Interface. Line In
1-dt 3.5mm Audio Interface. Line Out
USB| 1 xUSB3.0: Type B female jack
Communication Interface| 1xRS232 In: Bret Min DIN. Max Distance: 30m. Protocol: VISCNPelco-DiPelco-P
lxRS232 Out: Spin Min DIN. Max Distance: 30m. Protocol: VISCA network use only
lxRS485: 2pin Phoenix Port. Max Distance: 1200m. Protocol: VISCA/Pelco-D/Pelco-P
Power Jack| JEITA type (DC IN 12V)
Generic Speelfication
Power Supply| DC 12V/2A
Power Consumption| 12W
Work Temperature| O’C – 40°C
Work Humidity| 0-95% RH
Product Size| 247.1’152169.6mm/285’2171 97mrn(before / after packing)
Product Weight| 1.37kg/2.45kg (net! gross weight)

Remote Control Button  Description

preset position Reset the preset position
6| UP| The camera rotates horizontally in regular installed direction
7| DOWN| The camera rotates horizontally in reversed installed direction
8| PTZ Control Key| PTZ move according to the arrow indicates. Press In   PTZ will back to the middle position
9| Return/Exit| Return to up level menu or exit menu
10| MENU| Enter or exit OSD Menu after pressed it
11| Enter Single Object Tracking| When entering single object tracking mode, press the
PTZ Control Keys to select the object. Press a to confirm.
12| Exit Single Object Tracking| Press to exit single object tracking mode, and return to auto-framing mode.
13| Al| Turn on/off auto-framing mode
14| ZOOM Slow Key| Zoom in + or out – slowly
15| ZOOM Fast Key| Zoom in + or out – quickly
16| L/R Set| Support, press this key for 10 seconds
17| Focus Key| Auto/Manual/Far/Near Focus Default: Auto Focus
18| Bright Adjustment| Adjust the brightness of the image
19| ►ll| Freeze/Unfreeze the image
20| Mirror| Enable the picture left/right flip
21| Image Mode| Switch between three image modes Normal, PC, Bright

Attentions for Remote Control

1. Please check whether the indicator corresponding to the camera selection area is on or not.
2. If the remote contro! doesn’t work, please replace batteries.
3. Make sure the Number keys on the camera selection area are consistent with the remote control address in the menu,

Camera Menu Setup

5. 1 Exposure
MAIN MENU

• Exposure
• Color
• Image
• P/T/Z
• Noise Reduction
• Setup
• Information
• Restore Default
  [HOME] Enter
  [MENU] Exit

Press the 【MENU】 button on the Remote to enter/exit the main menu of the camera. Press the   button to enter sub-menu.
EXPOSURE

Mode: Auto/Manual/SAE/AAE/Bright
ExpComp Mode: On/Off (only effective under Auto/AAE mode)
ExpComp Range: -7~7(only effective under ExpComp mode)
Gain Limit: 0-15
Meter: Average/Center/Smart/Top
Backlight: On/Off (only effective under Auto/AAE mode)
DRC: 0-8
Anti-Flicker: Off/50HZ/60HZ
EXPOSURE

Iris: Off/F11.0/F9.6/F8.0/F6.8/F5.6/F4.8/F4.0/F3.4/F2.8/F2.4/F2.0/F1.8 Only effective under Manual/SAE mode)
Shutter： 1/60-1/10000（Only effective under Manual/SAE mode）
EXPOSURE

EXPOSURE

EXPOSURE

Bright: 0-17（Only effective under Bright mode)
5.2 Color
Color

WB Mode：Auto/Indoor/Outdoor/OnePush/Manual/VAR
AWB Sens：Low/Normal/High
RG Tuning：-10-10
BG Tuning：-10-10
Saturation：60%-200%
Hue：0-14
Color

Color

Color

Color

R Gain：0-255
B Gain：0-255
Color

Colortemp: 2500K-8000K
Color
IMAGE

Luminance：0-14 Contrast：0-14
Sharpness：Auto/0-15
B&W Mode：Colorful、B&W
Flip-H：On/Off Flip-V：On/Off
Gamma：Ext/Default/0.45/0.5/0.56/0.63
Image Style：Default/Clarity/Norm
5.4 PTZ
P/T/Z

D-Zoom Limit：Off/x2/x4/x8
Speed by Zoom：On/Off
L/R Set：STD/REV
Display Info：On/Off
Image Freeze：On/Off
Call Preset Speed：1-24
Pre Zoom Speed：0-7
Pt By Speed：Slow/Medium/Fast
5.5 Noise Deduction
NOISE REDUCTION

2D NR：Off/Auto/1-5
3D NR：Off/Auto/1-8
5.6 Setup
SETUP

Language：Chinese/English
5.6.1 Video Setup
VIDEO SETUP

5.6.2 Audio Setup
DVI Mode：DVI/HDMI
Format Mode：OSD/DIP/50HZ/60HZ
HDMI Format:1080P60/1080P59.94/1080P50/1080P30/1080P29.97 /1080P25/1080I60/1080I59.94/1080I50/720P60/720P59.94/720P50 Only effective under the OSD Format Mode. When in DIP Format ode, set with the DIP switches and corresponding table on the bottom of the camera)
SDI Mode：Level A/Level B
AUDIO SETUP

INPUT VOL：0-30
AUDIO OUT：HDMI/SDI,LINEOUT,Off
5.6.3 Focus Setup
FOCUS SETUP

AF-Sense：High/Low/Normal
AF-Zone：Front/Top/Center/Bottom
5.6.4 USB Setup
FOCUS SETUP

H264 Enable：On/Off
USB Mode: BULK/ISOC
UVC Standby Mode：On/Off
Wakeup Pos：Preset 0/Preset UVC
5.6.5 Communication Setup
COMMUNICATION SETUP

Protocol：VISCA/PELCO-D/PELCO-P
V Address：1-7
V AddrFix：On/Off
Net Mode：Serial/Paral
Baudrate：9600/19200/38400/2400/4800
IR Addr：General/NO.1/NO.2/NO.3/NO.4
COMMUNICATION SETUP

COMMUNICATION SETUP

P-D Addr：0-254 P-P Addr：0-31
5.6.6 Tracking Setup
TRACKING SETUP

Tracking Enable：On/Off
Tracking Overlay：On/Off
Delay Time：1-60
5.6.7 Other Setup
OTHER SETUP

Auto Inversion：On/Off
Preset Tour：On/Off
OTHER SETUP

Residence Time：1-60
Call Preset Speed：1-24
OSD Flip：On/Off
OSD TimeOut：Off, 2.5 minutes
5.7 Information
INFORMATION

5.8 Restore Default
RESTORE DEFAULT
Yes
No

**Common Operation Instructions

**

6.1 Camera Select
Refer to the dial-up at the bottom of the camera and choose camera address number that you want to control (1-4). 6.2 Camera Direction Control

| Turning up
---|---
| Turning down
| Turning left
| Turning right
| — Turning to default

Note: Press the direction key when you need to adjust the angle.
If you want to move the camera slowly, just click the direction key;
If you want to move the camera fast at a large scale,just long-press the button;
If you want to adjust the Pan-Tilt direction, just press and hold the L/R button for 10S.
6.3 Camera Focusing Made Control
[AUTO FOCUS] Switch the focus mode to AUTO1 [MANUAL FOCUS] Switch the focus mode to MANUAL CFAR] Far focus manually [NEAR] Near focus manually

6.4 Camera Zoom Control
Press any one of the 4 [Z00M] to make the zoom functioning, These 4 keys are not applicable for fixed focus cameras. 6.5 Preset Setup, Call, Cancel ~
(1) Reserve Preset: Press [PRESET], then press one of the numbers (0-
9) to reserve a preset that correspond to the NUMBER.
Note: You can setup 10 presets at most by the remote control.
(2) Call Preset Press the NUMBER (0-9) directly to call the reserved preset,
Note: It won’t work if there’s no preset reserved in the corresponded number,
(3) Remove Preset: Press [ RESET ], then press one of the number (0-
9) to remove a preset that corresponds to the NUMBER. 6.6 Al Mode

1. Press [Al] button to enter autoframing mode, and start Auto Tracking; Press [Al] button again to turn off autoframing.
2. When in autoframing mode, press to track single object.A green box will appear on the object tracked. Switch between different objects by pressing the PTZ Control Keys. Press   button to start Single Object Tracking, when the object is confirmed.
3. Press  to exit Single Object Tracking mode and return to general autoframing.

6.7 DIP Switch Setup

1. Default Format Mode: DIP. Setting path: MENU-SETUP-VIDEO SETU
2. Two options for Format Mode: DIP and OSD
3. When choosing DIP, the corresponding resolutions for the DIP values on the table above will be output. Default resolution is 1080P60, when DIP is between 0xC and 0xF.

VIDEO SETUP

When choosing OSD,HDMI Format at the next line will display the video resolution, and the resolution is optional.
VIDEO SETUP

6.8 RS 232 Interface Distribtion

1. N.C.
2. N.C.
3. TXD
4. GND
5. RXD
6. N.C.
7. N.C.
8. N.C.

Network Function
7.1 Equipment installation
Connect HD video camera to your internet or your PC via network cable, or connect by Switch/Router. You can log into the camera’s web interface with the default or modified IP. (Different models have different IP, please check the default IP at the bottom of the camera.)
7.1.1 How to query the IP address of your PC (Note the text in the box)![Tenveo 3G-SDI-HDMI AI Auto Tracking PTZ Camera

• fig 4](https://manuals.plus/wp-content/uploads/2024/04/Tenveo-3G-SDI-HDMI- AI-Auto-Tracking-PTZ-Camera-fig-4.jpg)If you set a data limit Windows will set the metered connection setting for you to help you stay under your limit.
  Set a data limit to help control data usage on this network
  IP settings
  IP assignment: Edit
  Automatic (DHCPJ
  Properties
  Link speed (Receive/Transmit): 1000/1000 (Mbps)
  Link-local 1Pv6 address: fe80::b1b8:1f9a:3e4d:4899%3
  IPv4 address: 192.168.110.73
  1Pv4 DNS servers: 192.168.110.1
  Primary DNS suffix: Ian
  Manufacturer. Realtek
  7.2 How to add networking:
  7.2.1 Open the computer network local connection attribute window select “Internet Protocol Version 4 :TCP/IPv4;
  7.2.2 Double-or-right-click “ Internet Protocol Version 4 (TCP/IPv4) ;
  7.2.3 Enter the Internet Protocol Version 4 (TCP/IPv4) window.
  7.2.4 Change the computer’s IP to 192.168.0.200 so that the computer IP and camera IP are on the same network segment.
  PS:If no network segment is added, You will fail to login. The default IP address of the product is 192.168.0.206. “O”network segment needs to be added to the computer. The IP address cannot conflict with the IP address of other computers or products. Before adding, please verify whether the IP already exists.

7.3 Input http:// 192.168.0.206 to IE(better with IE or Google web browser), a login window pop up, input user name: admin, password: admin, language, English, shown as below,whether the IP already exists.
7.3.1 When logging in for the first time, will be prompted to change your password. Users can change the passwords and save it. 7.3.2 After successfully login, you will enter the Video viewing interface. In the setting interface, you can set Pan and tilt control, Zoom, Focus, and set, call, clear of preset positions, etc.

7.4 Video streaming
7.4.1Select “Setup- “Video Settings- “System Settings” to enter the following interface: 7.4.2RTSP video streaming
Select “Setup”- “Network Settings’- “RTSP” to enter following interface: Configure parameters according to the network environment.
For example, Camera default IP Address: 192.168.0.206 here is the way to get RTSP video streaming,
Default RTSP main streaming address: rtsp://192.168.0.206:554/live/avO(av0 Main
Default RTSP sub streaming address: rtsp://192.168.0.206:554ilive/av1(av1 Sub
7.4.3RTMP video streaming
Select “Setup’- “Network Settings”- “RTMP* to enter following interface:

Enable and tum on the RTMP video stream to the server
Server URL: server address, which can be domain name or IP address Streaming code: Persistent Stream Key/Name
7.5 Modify the camera IP and computer IP on to the same network segment, so that the computer network is not affected.
7.5.1Select “Setup”- “Network Settings”- “Local Network” to enter the following interface:7.5.1.1 Change the camera IP address to: 192.168.110.206
7.5.1.2 Defautt Gateway: 192.168.110.254
7.5.1.3 Altemate DNS: 192.168, 110.7
7.5.1.4 Preferred ONS: 192.168.110.8
7.5.2 Return PC’s IP to the original IP address, and select Obtain an IP address automatically 7.6 Software upgrade (upgrade if there is a new version)
7.6.1 Select “Setup”-“Maintenance” —”System Upgrade” to enter the following interface: 7.6.1.1 Open upgrade file to Upgrade automatically if needed.
7.6.1.2 Restart the camera and prompts “Upgrade succeeded”. Log in to he network and check whether the software version is consistent with the upgrade file to ensure that the upgrading is successful. Then click “Restore factory default” to restart and restore the parameters to the factory default setting. (IP default 192.168.0.206, User default: admin, password default: admin)
7.7 VISCA over IP
VISCA Protccol is transmitted through IP to reduce RS232/RS485 cabling(the controller must support IP communication)
Communication Port Specification:
Control Port: RJ45
IP Protocol: IP’V4
Transmission Protocol: Sony VISCA;
IP address: Setting through the web
Port address: Sony VISCA(52381)
Application Range: Under the same network segment

Installation Instructions

8.1 Surface Installation
Put the camera on the desk flatly, and make sure the camera is ina horizontal position. If you want to put the camera on an oblique surface, please make sure the angle of inclination is less than 15 degrees to ensure the camera pan and tilt work in normal peration. 8.2 Wall Mount Installation

Trouble Shooting

Before requesting service to service engineer, please refer to the following methods to remove failures. If the failures still can’t be solved, please contact us for assistance.
Q: The video of the camera cannot be displayed on the screen.
A: Please check the connection between power cable, video cable, camera and monitor, fix the connector on each end.
Q: It’s unable to Pan, Tilt and Zoom camera.
A: Because the menu was displayed on monitor. Please re-operate after exiting the menu.
Q: Why the camera rotates for about 10 seconds after power on?
A: This is the normal self-test of the camera.
Q: Poor Image quality while using in church or other low-light conditions.
A: Press menu (ON/OFF) to adjust backlight effect to suit the church lighting property.
Q: Remote control is not working or insensitive.
A: ONot work, please replace batteries.
Not sensitive: Choose the correct “IR select” number to corrspond to the camera, Control the camera within 10m (32.8ft). Remove the obstacles. Aim at the sensor which is in front of the camera when controlling it.
Q: USB interface is not identifiable.
A: Please check if the USB cable and extension cable are well connected or not. If yes, change to another USB interface and try to connect again.
Q: It won’t be controlled via RS-232/RS-485 when camera connect to PC.
A: Make sure it is a correct connection between the camera and PC. (Reference to RS-485 and RS-232 Pins distribution on page 12).
Q: Why no ceiling mount bracket?
A: Camera comes with wall mount, ceiling mount or tripod brackets need to buy separately,
Q: Does this camera has built-in mic?
A: No, this camera comes with no built-in mic.
Q: Can we control the camera only by the remote control?
A: You can control the camera by remote control, keyboard controller (joystick), and software.

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