Tenveo B07HB6Z3KV HD Conference Camera User Manual

June 8, 2024
Tenveo

HD Conference Camera
User Manual Version V3.22

Product Description

Attention

Foreword

Thanks for choosing our VHD series conference cameras. Please read this manual carefully before using the product.

Notice
  • To avoid damage from stress, violent vibration, soaking during transportation, storage and installation.
  • Take care of each components of camera during installation, and install camera at where is affordable enough, to avoid drop or scratches of camera case.
  • Handle the camera parts gently, do not squeeze the camera units hard. Please do not touch the camera lens by hand directly to avoid the lens scratched and image quality affected.
  • Do not apply excessive voltage. (Use only the specified voltage) Otherwise, you may get an electric shock or a fire occur.
  • Do not aim the camera at the sun or the other high luminous objects, otherwise it may cause image blurring or lens flare, even cause permanent damage to the camera.
  • Do not clean camera with active chemical or corrosive detergents, and remove dust or dirt on the surface of the lens with a blower (Commercially available)
  • Do not disassemble any camera components, in case of abnormal operation; contact your authorized dealer or the store where you purchased the product.
Supplied Accessories

(1) HD conference camera
(3) Ceiling mount
(5) Manual
(7) USB cable| (2) DC12V-2A power supply
(4) Mounting screws
(6) Remote control
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Performance Characteristics

Camera technical parameters
Electric Communication
Input Voltage DC12V
Power 12W
Decoder internal
Operation Surroundings
Horizontal Rotation ±175°
Vertical Rotation 120°
Rotation Speed 100°/s
Physics Installation Method
Preset Point Preset Point: 9 for remote control 256 for PELCO, , 64 for
VISCA.’ Support desktop, wall mount, ceiling mount

and tripod installation
Net-Weight| 1.46kg

Camera Parameters

| lens
---|---
Spec| 10x optical zoom| 20x optical zoom
Image Sensor| 1/2.9′ SONY HD CMOS| 1/3- SONY HD CMOS
Effective Pixel| 2.1 Mega Pixel| 2.1 Mega Pixel
FOV| 51.3°-4.64°| 55.5°-3.0°
Focal Length| f=5. 0-50. Om| f=5. 35-107. Om
HD Format| 1080P(19201080) 720P(1280720)
HD Interface| USB,HDMI,SDI
Resolution| 1080P/720P
Signal System| NTSC/PAL
Control parameters
Preset| Preset Point: 9 for remote control, 256 for PELCO, 64 for VISCA.
Translation/
Pitching Angle| -175°-175° -35°-55°
Translation/
Pitching Speed| 100°/s 80°/s
Control Protocol| VISCA,PELCO-D,PELCO-P
Control Interface| RS-232, RS485
Common Parameters
Size| Product :162172175mm
Color| Iron Gray

Quick Start

Interface definition

|

(1)SDI (2)HDMI (3)USB
(4)RS232 (5)RS-485 (6) DC 12V

---|---

Interface diagram
Installation instructions
  1. Surface Installation
    Put the camera on the desk flatly, and make sure the camera in level. If want to put the camera on oblique surface, please make sure the angle of inclination less than 15 degree for ensure camera pan and tilt working in normal operation.

  2. Ceiling Mount Installation

Remote Control Button Description

  1. Remote Control Launch Window

  2. [POWER] Standby Button, pressing it, camera goes into Standby Mode; pressing again, camera goes Power ON.

  3. [P/T Reset] Camera Pan/Tilt reset Function same withíc P/T RESET

  4. [CAMERA SELECT] Choose the camera number that needed to control, to correspond the dial-up code on the back of camera;

  5. [POSITION] Preset position setup keys, include [PRESET] and [RESET].

  6. [UP] camera rotating horizontally in regular installed direction

  7. [DOWN] camera rotating horizontally in reversed installed direction

  8. [PAN-TILT] [PAT-TILT] camera rotation control key: press this button and move by the arrow direction, press
    Press [HOME] to back to the center of vertical and horizontal position.

  9. [Camera Pan/Tilt Reset] Camera Pan/Tilt reset

  10. MENU.

  11. Slow Zoom Key
    [Zoom SLOW+] T Zoom in at low speed
    [ZOOM SLOW-] W Zoom out at low speed

  12. Fast Zoom Key
    [ZOOM FAST +] Zoom in at fast speed
    [ZOOM FAST -] Zoom out at fast speed

  13. Manual Focus Mode
    [MANUAL FOCUS] Start manual focus function
    [FAR] Manually far focus button, clearer for the distant objects, loose finger to stop.
    [NEAR] Manually near focus button, clearer for the nearby objects, loose finger to stop.

  14. [AUTO FOCUS] Auto Focusing Button

  15. [L/R DIRECTION/SET] Not Applicable for this model.

  • Attentions for Remote Control

    1. If remote control doesn’t work, please replace batteries.
    2. If there is an object between remote control and specialized remote control sensor, the camera will not work. Please make sure the remote control is aimed at the sensor which in front of the camera when controlling it.

Common Operations Introductions

  1. Camera Select
    Refer to the dial-up at the back of camera and choose camera address number that you want to control1-3

  2. Camera Direction Control
    Turning up
    Turning down
    Turning to left
    Turning to right
    *Note: Press direction key to move the camera.Press the direction key when you need to change the angle. If you want to move the camera slowly, just click the direction key; If you want to move the camera fast at a large scale, just long-press the button.

  3. Camera Focusing Mode Control
    [AUTO] Switch the focus mode to AUTO
    [MANUAL] Switch the focus mode to MANUAL
    [FAR] Far focus manually
    [NEAR] Near focus manually

  4. Camera Zoom Control
    Press any one of the 4 [ZOOM] to make the zoom functioning.
    These 4 keys are not applicable for fixed focus camera.

  5. Preset Setup, Call, Cancel
    (1) Reserve Preset: Press [PRESET] then press one of the number1-9to reserve a preset that correspond to the NUMBER.
    *Note: you can setup 9 presets at most by the remote control.
    (2) Call Prese

  6. t: Press the NUMBER1-9directly to call the- reserved preset.
    *Note: It won’ t work if there’ s no preset reserved in the corresponded number.
    (3) Remove Preset: PressRESET, then press one of the number1-9to remove a preset that correspond to the NUMBER.

Camera Menu Setup

Menu Destription Operate remote control, press [MENU] to enter main menu of video camera;

  1. Level I Menu – MAIN MENU:

  2. Level II Menu – Image:
    HDMI output: Support 1080P60/50/30/25, 720P60/50, 1080i 60/50. Mirror: Support Off /Left/Right/Up/Down image adjust.
    (1) Level III Menu -Exposure Exposure Mode: Support Auto/Manual mode. Shutter priority: adjust the shooting speed.
    (2) Level III Menu -WB WB Mode : Support Auto / Manual mode.
    (3) Level III Menu -Image Enhancement
    Denoise: 2D noise reduction /3D noise reduction switch
    Sharpen: Sharpness adjustment function
    Gamma: Gamma adjust switch
    Defog: Defogging: the defogging strength is calculated automatically according to the manual/automatic specified strength coefficient.
    Sat: Adjust the image color effect.
    Col Tone: Color tone adjustment interface. The video output result is independent of the color temperature.
    VoCsc: VD outputs brightness values,hue values,saturation values, and contrast values.
    Drc: Dynamic range adjustmentDci: Adjust image contrast and brightness dynamically

  3. Level II Menu – Display
    Language: Support Chinese/English

  4. Level II Menu – Lens
    Focus mode: Support auto and manual 2 modes
    Range of focus: Determined by the lens used in the model.
    Zoom save: When the camera is turned on, restarting the camera will initialize to the position which was shutdown in last time.

  5. Level II Menu ­ System
    System info: Firmware version and time Exit Type: Save / Not save / Default (Select here to determine to save all parameters been adjusted or not.)
    (1) Level III Menu -System info

Dial-up:

  1. Dial-up ON/OFF set

  2. Dial-up SW1(1,2,3,4,5,6): Baud rate set
    SW1

    PTZ Add.| DIP-1| DIP-2| DIP-3| DIP-4| DIP-5| DIP-6
    1| ON| OFF| OFF| OFF| OFF| OFF
    2| OFF| ON| OFF| OFF| OFF| OFF
    | | | | | |
    64| ON| ON| ON| ON| ON| ON

  3. Dial-up SW2(1/2/3): Protocol set
    SW2

    Protocol| DIP-1| DIP-2| Baud| DIP-3
    VISCA| OFF| OFF| 9600| OFF
    PELCO-D| OFF| ON| 38400| ON
    PELCO-P| ON| OFF|

  4. Dial-up 3 IR transfer(IR PASS), DIP-4 reserve
    IR Add.| DIP-5| DIP-6| DIP-4
    ---|---|---|---
    All| OFF| OFF| RESERVE
    1| OFF| ON
    2| ON| OFF
    3| ON| ON

PS: RS-485 and RS232 Pins distribution

  1. Control Interface
    (1) RS485 Interface DistributionPIN NUM| FUNCTION
    ---|---
    A| DTR IN+(connect to RS-485)
    B| DSR IN+(connect to RS-485)

(2) RS-232 Interface Distribution

Troubleshooting

Before request service to serviceman, it can according to below methods to remove failures, ifstill can’ t be solved, please contact us for help.

Q: The video of camera cannot be displayed on the screen.
A: Please check the connection between power cable, video cable, camera and monitor, fix the connector on each end.

Q: It’ s unable to Pan, Tilt and zoom camera.
A: Because menu was displayed on monitor. Please re-operate after exit menu.

Q: Why the camera rotates for about 10 seconds after power on.
A: This is the normal self-test of the camera.

Q: Poor Image quality while using in church or other low-light conditions.
A:1 Press [BACK LIGHT] on remote control or menu (ON/OFF) to adjust backlight effect. 2 Arrange the church lighting properly

Q: Remote control is not working or insensitive
A: 1 Not work, please replace batteries. 2: Not sensitive: 1Choose the correct “IR select” number to meets camera. 2 Control the camera within 15m 3 Remove the obstacles 4 Aim at the sensor which is in front of the camera when controlling it.

Q: USB interface is not identifiable.
A: Please check USB cable and extension cable are well connected or not. If yes, change to another USB interface and try to connect again.

Q: No image after HDMI interface connects.
A: 1 check the HDMI cable and connected device are normal. 2 check the video format that is supported by the connected device or not. If not, adjust the video format according to the connected device. 3 Recommended cable is no longer than 30m.

Q :It was not been controlled via RS232/RS485 when camera connect to PC.
A: Make sure it is a correct connection between camera and PC. (Reference to RS-422/485 and RS232 Pins distribution in page 16.)

Q: Why no wall mount brackets?
A: Camera comes with ceiling mount, wall mount or tripod brackets needs to buy separately.

Q: Does this camera has built-in mic?
A: No, our cameras comes with no built-in mic.

Q:Can we control the camera only by the remote control?
A: We can control the camera by remote control. Keyboard controller (joystick), and software.

Maintenance Services

All products purchased from our company are guaranteed to keep in good repair for 18 months. If there are any quality problems during the guarantee period, we will maintain for free. Under any of the following warranty, elated maintenance costs will be collected:

  1. Product was not normal used.
  2. Fire, electric shock, outside object collapse or other natural disasters causes make the equipment damage.
  3. Unauthorized repair, misuse, abuse and change.

Tenveo Warranty Card

Thank you very much for choosing our products.

User’s info:
Name: ____ Tel: ____
Email: ____ Post code:
Address: ____

Product’ s information:
Product Name : ___
Factory Serial Number : _

Purchase Date : __

Attention:

  1. This card is considered as the Protection to fix warranty, so please reserve them carefully. Please fill in truthfully.
  2. Please indicate the model number, Factory Serial Number and the detailed description of the fault information.

Certificate of compliance

Make any meeting better and easier

Documents / Resources

| Tenveo B07HB6Z3KV HD Conference Camera [pdf] User Manual
B07HB6Z3KV HD Conference Camera, B07HB6Z3KV, HD Conference Camera, Conference Camera, Camera
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| Tenveo B07HB6Z3KV HD Conference Camera [pdf] User Manual
B07HB6Z3KV HD Conference Camera, B07HB6Z3KV, HD Conference Camera, Conference Camera, Camera

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