acer EK220Q LCD Monitor

acer EK220Q LCD Monitor

Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose. Record the model number, serial number, purchase date and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number and purchase information. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopy, recording or otherwise, without the prior written permission of Acer Incorporated.

Acer LCD Monitor User Guide

• Model number:……………………………………………
• Serial number:…………………………………………….
• Date of purchase:………………………………………..
• Place of purchase:……………………………………….

Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies’ product names or trademarks are used herein for identification purposes only and belong to their respective companies.

Special notes on LCD monitors

The following are normal with the LCD monitor and do not indicate a problem.

• Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the power switch and then turn it on again to make sure the flicker disappears.
• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01 % or less such as a missing pixel or a pixel lit all the time. Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the power switch for a few hours.
• Acer monitor is purposed for video and visual display of information obtained from electronic devices.

Information for your safety and comfort

Safety instructions

• Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Cleaning your monitor
Please carefully follow these guidelines when cleaning the monitor:

• Always unplug the monitor before cleaning.
• Use a soft cloth to wipe the screen and cabinet front and sides.

Connecting/disconnecting the device
Observe the following guidelines when connecting and disconnecting the power adapter from the LCD monitor:

• Make sure the monitor is attached to its base before connecting the power adapter to the AC power outlet.
• Make sure both the LCD monitor and the computer are turned off before connecting any cable or unplugging the power adapter.
• If the system has multiple sources of power, disconnect power from the system by unplugging all power adapters from the power supplies.

Accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power from the equipment, be sure to unplug the power cord from the electrical outlet.
Safe listening
To protect your hearing, follow these instructions.

• Gradually increase the volume until you can hear it clearly and comfortably and without distortion.
• After setting the volume level, do not increase it after your ears have adjusted.
• Limit the amount of time you listen to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.

Warnings

• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.
• Slots and openings are provided for ventilation to ensure the reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.
• To avoid damage to internal components and to prevent battery leakage, do not place the product on a vibrating surface.
• Never use it under sports, exercising, or any vibrating environment which will probably cause unexpected short currents or damage internal devices.

Using electrical power

• This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.
• If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip’s input rating.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

Product Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need for service
• the product does not operate normally after following the operating instructions

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Potentially explosive environments
Switch off your device in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders.
Additional safety information

• Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

IT Equipment Recycling Information

• Acer is strongly committed to environmental protection and views recycling, in the form of salvaging and disposal of used equipment, as one of the company’s top priorities in minimizing the burden placed on the environment.
• We at Acer are very conscious of the environmental effects of our business and strive to identify and provide the best working procedures to reduce the environmental impact of our products.
• For more information and help when recycling, please go to this website:
• https://www.acer-group.com/sustainability/en/our-products-environment.html.
• Visit www.acer-group.com for further information on the features and benefits of our other products.

Disposal instructions
Do not throw this electronic device into the trash when discarding it.
To minimize pollution and ensure the utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit

https://www.acer-group.com/sustainability/en/our-products-environment.html.

LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction.

Tips and information for comfortable use

• Computer users may complain of eyestrain and headaches after prolonged use.
• Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.
• Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:
  • numbness, or a burning or tingling sensation
  • aching, soreness or tenderness
  • pain, swelling or throbbing
  • stiffness or tightness
  •  coldness or weakness
• If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company’s health and safety department.
• The following section provides tips for more comfortable computer use.

Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

• refrain from staying too long in one fixed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg muscles

Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low- contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.
Eyes

• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.
• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.
• Eliminate glare and reflections by:
  • placing your display in such a way that the side faces the window or any light source
  • minimizing room light by using drapes, shades or blinds
  • using a task light
  • changing the display’s viewing angle
  • using a glare-reduction filter
  • using a display visor, such as a piece of cardboard extended from the display’s top front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended periods of time.

Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive:

• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.

Unpacking

• When you unpack the box, ensure that the following items are present, and retain the packing materials for future shipment.

Installing/removing base

Note: Unpack the monitor and base first. Carefully place the monitor face down on a stable surface – use a cloth pad to prevent scratching the screen.

1. Attach the monitor stand arm to the base.
2. Secure the base to the arm of the monitor stand base.

Note: If using a wall-mounting kit, we recommend using a VESA mounting kit (75 mm x 75 mm) and M4 x 10 (L) mm screws to secure the monitor to the wall.

Follow these instructions to remove the base from the monitor.
Note: Carefully place the monitor face down on a flat surface – use a cloth pad to prevent scratching the screen.

1. Press the release latch with a screwdriver.
2. After pressing the release latch, remove the base from the monitor.

Adjusting screen position
For the best viewing position, adjust the display tilt.

Tilt
See the illustration below for an illustration of the tilt range.

Connecting the power cord
AC power

• Please first ensure the power cord you are using is the correct type required in your area.
• This monitor uses universal power and can run on 100/120 volts or 220/240 volts AC. The user does not need to make any adjustments.
• Plug one end of the power cord into the AC power input, and plug the other end into an AC power outlet.
• Areas where 120 volts are used:
• Use a UL-compliant power cord kit, including SVT-type leads and a 1 0-amp/125-volt plug.
• Areas using 220/240 volts (outside the United States):
• Use a power cord kit consisting of an H05W-F cord and a 10 amp, 250-volt plug. This power cord kit must meet the safety standards for the country where you are installing the device.

DC power supply

• Use the power adapter provided by the manufacturer, the specifications are:

Safety precautions

• Avoid placing the monitor or any other heavy objects on the power adapter, as this may cause fire or electric shock.
• Do not expose the monitor to rain, excessive humidity or dust, as this may cause fire or electric shock.
• Do not cover slots or openings on the monitor to facilitate normal heat dissipation. Place the monitor in a well-ventilated location.
• Avoid placing the display in front of an overly bright background, or where direct sunlight or other light sources may shine on the display surface. Place the monitor directly below your line of sight when staring straight ahead.
• Use extreme caution when handling the monitor.
• Please avoid hitting the display, and do not scratch the screen surface. The screen is fragile.
• To prevent damage to the monitor, do not lift the monitor using the stand.

Cleaning the display
When you clean the monitor, follow the instructions carefully.

• Before cleaning, unplug the monitor’s power adapter.
• Use a soft cloth to gently wipe the screen and the front and sides of the case.
• Never spill any liquid directly onto or into the screen or its case.
• Do not use any ammonia- or alcohol-based cleaners on the LCD monitor screen or case.
• Acer is not responsible for damage caused by the use of any ammonia or alcohol-based cleaners.

Connector pin assignment

15-pin color display signal cable

19-pin color display signal cable

Limited to specific models

Standard timing table

Note: HDMI is purposely supporting the AMD FreeSync technology and target AMD graphic solutions. For other GPUs, please contact the graphic card manufactures whether they can support or not.

Installation

Follow these steps to install the monitor on your host system: Steps

1. Turn off your computer and unplug the power cord.
2. Connect the signal cable (VGA cable)
   • Make sure the monitor and computer are powered off.
   • Connect the signal cable to the computer’s graphics card port.
   • Connect digital cable (Dual input models only)
   • Make sure the monitor and computer are powered off.
   • Connect one end of the HDMI cable to the back of the monitor and the other end to the HDMI port on your computer.
3. Connect the audio cable (only Audio input model) (optional)
4. Plug the monitor power adapter into the power port on the back of the monitor.
5. Plug the computer power cable and monitor power adapter into the nearby power outlet.

User control Basic controls

Adjust OSD settings
Note: The following is for general reference only. Actual product specifications may vary.

OSD (On Screen Display) can be used to adjust the settings of the LCD display. Press the MENU button to open the OSD. Use the OSD to adjust image quality, OSD position, and general settings. For information on advanced settings, see the following pages:
Home page
All keys bring up the home page.

Turn mode on or off
Double-press Button 5 to enter mode control and select a user-defined profile to use (see the OSD section for more information.)

Feature page
Double-press Button 1 to select the menu function, and then use Buttons 1/2/3/4 to adjust the settings you need. When finished, use Button 4 to return to the previous level or exit the menu.
Picture adjustment

1. Double-press Button 1 to bring up the OSD.

2. Use Buttons 1/2 to select the Picture from the OSD. Then double-press Button 3 to navigate to the setting you want to adjust.

3. Use Buttons 1/2 to adjust the slider.

4. Brightness: Brightness can be adjusted from 0-100.
   Note: Adjusts the balance between light and dark.

5. Contrast: Contrast can be adjusted from O to 100.
   Note: Sets the degree of difference between light and dark areas.

6. Blue Light: Filter blue light by adjusting different blue light display ratios (80%, 70%, 60%, 50%).
   Note: The higher the value, the more blue light is displayed. For best protection, choose a lower value.

7. Black Boost: This feature increases the richness of the display’s dark levels – black becomes less black. The higher the setting, the greater the increase.

8. ACM: Turn ACM on or off. Default is off.

9. H. Position (only Analog input model): Adjust the horizontal position from 0 – 100.

10. V. Position (only Analog input model): Adjust the vertical position range from 0 – 100.

11. Focus (only Analog input model): Adjust the phase range from 0 – 100.

12. Clock (only Analog input model): Adjust the timing range from 0 – 100.

Color adjustment

1. Double-click Button 1 to open the OSD.
2. Use Buttons 1/2 to select Color from the OSD. Then double-press Button 3 to navigate to the setting you want to adjust.
3. Use Buttons 1/2 to adjust the slider.
4. Gamma Mode allows you to adjust the brightness and hue. The default value is 2.2 (the standard value for Windows).
5. Color Temperature: The default is warm. You can choose Cool, Warm, Normal, Blue Light or custom User Settings.
6. Modes: Select the preferred mode.
7. sRGB Mode is used to improve the color matching display with peripherals such as DSC or printers.
8. Grayscale Mode: Turn gray mode on or off.
9. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hues.
10. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta, and cyan saturation.

Performance adjustment

• Double-click Button 1 to open the OSD.

• Use Buttons 1/2 to select Performance from the OSD. Then double-press Button 3 to navigate to the setting you want to adjust.

• Use Buttons 1/2 to adjust the slider.

• Over Drive: Select Off, Normal, or Extreme.

• FreeSync: To control supporting FreeSync or not; the default is On.
  Note:

• If FreeSync is”ON”, then the Over Drive selection is set to “Normal” automatically

• If FreeSync is”OFF”, then the user can set Over Drive to either one of the three settings including: (a) Extreme (b) Normal (c) Off

• Refresh Rate Num: Display the panel’s current refresh rate on the screen.

0SD adjustment

1. Double-click Button 1 to open the OSD.
2. Use Buttons 1/2 to select OSD from the OSD. Then double-press Button 3 to navigate to the setting you want to adjust.
3. Use Buttons 1/2 to adjust the slider.
4. Language: Set the OSD menu language.
5. OSD Timeout: Adjust the delay before closing the OSD menu.
6. Transparency: Select transparency when using game mode. Transparency can be 0% (off), 20%, 40%, 60%, or 80%.
7. OSD Lock: The OSD lock function is used to prevent the OSD button from being accidentally pressed. To delete the OSD lock message, press and hold Buttons 1/2 for 3 seconds until the message disappears. If the OSD lock persists, check if Buttons 1/2 are functioning.

System adjustment

1. Double-click Button 1 to open the OSD.

2. Use Buttons 1/2 to select System from the OSD. Then double-press Button 3 to navigate to the setting you want to adjust.

3. Use Buttons 1/2 to adjust the slider.

4. Input: Select an available source from the available input sources.

5. Auto Source: Automatically searches for available input sources.

6. Hot Key Assignment: Select the function of Hotkey 1 or Hotkey 2

7. Wide Mode: Choose the screen aspect ratio to use. The options are full screen and aspect ratio.

8. DDC/CI: The monitor can be set using computer software.
   Note: DDC/CI (abbreviation for Display Data Channel/Command Interface) can send monitor controls through software.

9. HDMI Black Level: Select the black level under the HDMI source. Options are normal and low.

10. Quick Start Mode: Quickly enable the monitor.

Product information

1. View the basic information of the machine.
2. Reset All Settings: Reset all settings to factory defaults.

Troubleshooting

Before sending your LCD monitor for repair, go through the troubleshooting checklist below to see if you can diagnose the problem. (VGA mode)

Declaration of Conformity

We,
Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan
And,
Acer Italy s.r.l.
Viale delle Industrie 1/A, 20020 Arese (MI), Italy
Tel: +39-02-939-921, Fax: +39-02 9399-2913 www.acer.it.

• Product: LCD Monitor
• Trade Name: ACER
• Model Number: EK220Q/ EK240Y
• SKU Number: EK220Q/ EK240Y XXXXXXXXX (“X” = 0-9, a ~ 2, A ~ Z, or blank)

We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union harmonization legislations as below Directive and following harmonized standards and/or other relevant standards have been applied:

Federal Communications Commission Declaration of Conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

The following local Manufacturer /Importer is responsible for this declaration:

Product Information for EU Energy Label

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