HME ZOOM Nitro Industry Leading Communication Systems Installation Guide
- May 15, 2024
- HME
Table of Contents
HME ZOOM Nitro Industry Leading Communication Systems
Product Specifications
- Model: ZOOM NitroTM & NEXEO | HDXTM
- Power: Electric
- Communication Systems : Industry-leading
- Recommended Conduit Size : One-inch inner diameter
- Network Requirement: Fully operational with available open ports
Product Usage Instructions
Dedicated PVC Conduits
Ensure one-inch inner diameter PVC conduits are correctly configured as per
local/state regulations. Refer to the diagram for the conduit layout. Each
lane in a multi-lane store requires its own dedicated conduit.
Permanent Power & Outlets
Connect electricity from the local utility before installing any HME
equipment. No extension cords should be used. Check the diagram for required
outlet locations.
Finished Walls
Ensure walls for HME equipment installation are finished and painted.
Network
Provide a standard rack for mounting HME equipment and ensure the network
is fully operational with open ports available for installation.
Detection Loops
For new or remodeled locations, ensure detection loops are in place before
HME equipment installation. Follow specifications for loop dimensions.
Drive Thru Lane Surface
Ensure the drive-thru lane surface is fully cured and clear of tools before
installing HME equipment.
Speaker Posts/ Order Confirmation Board/ Menu Board
Install speaker posts, speakers, and microphones as per conduit layout
before HME equipment installation.
Point-Of-Sale (POS) System
Complete installation of POS system and monitors before installing HME
equipment to prevent placement issues.
INSTRUCTION
The NEXEO | HDX and ZOOM Nitro systems are powerful, industry-leading communication systems that maximize productivity and profits. The NEXEO | HDX and ZOOM Nitro systems may only be installed in a correctly configured site. The following requirements must be in place before installation begins to ensure trouble-free system functionality for many years to come.
Dedicated PVC Conduits:
- a. One-inch inner diameter recommended; size requirement may vary depending on local/state regulations.
- b. Please see the diagram above for a map of the conduit layout.
- c. Straight runs are recommended.
- d. No 90° angles in run.
- e. No other wiring or cable may share the HME conduit.
- f. If the store is multi-lane, each lane will need its dedicated conduit.
Permanent Power & Outlets:
- a. Electricity from the local utility must be connected at the site and tuned on before installation of any HME equipment. Voltage, amperage, and outlets may vary by region or franchise.
- b. No extension cords are to be used between the electrical outlets and HME equipment.
- c. Please note the layout, number, and locations of required electrical outlets on the diagram above.
Finished Walls
- a. The walls where the HME equipment and conduits will be installed must be finished and painted with the final coat.
Network
- a. A standard rack for mounting HME equipment must be provided in a permanent location before installation.
- b. Network must be fully operational.
- c. Network switch must be installed.
- d. Open ports must be available for all HME equipment to be installed.
Detection Loops
- a. For new or remodeled restaurants, prefabricated loops that will be installed by a contractor, must be in place, prior to HME equipment installation.
- b. Installation of saw-cut loops must be completed for HME equipment to operate for established stores without existing loops.
- c. Loop leads should be a minimum of 18”.
- d. The loops must fall between 100-150 Microhenries and approximately 1 ohm.
- e. HME Loops are strongly recommended for optimal functionality of HME systems.
Drive Thru Lane Surface:
- a. Lane concrete or asphalt must be poured and completely cured before HME equipment installation. (3-7 days)
- b. Drive-thru lane must be 100% clear of tools and materials to facilitate HME equipment installation.
Speaker Posts/ Order Confirmation Board/ Menu Board:
- a. Speaker Post, Speaker, and Microphone location must be completely installed including the conduit described above before installing HME equipment.
- b. Confirm dimensions of the Speaker Post, Speaker, and Microphone location will effectively accommodate HME speaker components. To confirm the dimensions of the components, refer to the User Manual here:
https://www.hme.com/qsr/support/drive-thru-user-manuals/
8. Point-Of-Sale (POS) System:
- a. POS System and monitors must be completely installed before installation, to ensure visibility and prevent improper placement of HME equipment.
For help, call 800.848.4468 (options 1, 2, and 3) or email: support@hme.com
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FAQ
- Q: What should I do if I encounter issues during installation?
- A: Contact customer support at 800.848.4468 (options 1, 2, and 3)or email support@hme.com for assistance.
- Q: Where can I find user manuals for the drive-thru system components?
- A: Refer to the User Manual at https://www.hme.com/qsr/support/drive-thru-user-manuals/ for detailed information.
© 2024 HM Electronics, Inc. The HME logo and product names are trademarks or registered trademarks of HM Electronics, Inc. All rights reserved. 1.25.24
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>