HME 7001 NEXEO HDX Wireless System Installation Guide

NEXEO HDX™ WIRELESS SYSTEM
QUICK REFERENCE INSTALLATION GUIDE

InstallatIon

1. Survey the premises with the store manager to determine the optimal mounting locations for each component.
   Take into consideration:
   • Cable lengths for the hardwired components.
   • Base Station accessibility to all crew members and in an area free from obstructions.
   • The Base Station mounting height should be between 4 feet (122 cm) and 5 feet (152 cm) from the 1 floor (see Fig. 1.1). Note: Mounting height should also, take into consideration personnel with disabilities.
   • Choosing a good Remote Transceiver mounting location is critical (see Component Notes, and Step 5 with Fig. 1.3, and 1.4).
   

2. Set up and connect power to the AC70 Battery Charger.

3. Insert batteries to begin charging. Up to four batteries can be charged at one time. See Component Notes for more information.
   If you are replacing an existing HME product, placing the Base Station close to the Base Station you are replacing will enable you to use the existing wires/cables without having to route new wires. However, verify the wires/ cables are in good condition before using. Open the Base Station and mark the mounting location on the wall through the four mounting holes at each corner inside the Base Station (see Fig 1.2). Mount the Base Station using the hardware provided.
   

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4. Also, mount the Base Station power supply. Mark the mounting location on the wall through the mounting holes on each side. Mount the power supply using the hardware provided.

5. Critical Step: Loosely mount the Remote Transceiver in an optimal location (until range tested with a roving headset using the Installation Wizard via the Base Station in steps 9 & 10). For example, notice Fig. 1.3 and 1.4, they show two different store layouts with specific targeted areas where the headsets are primarily used (the blue areas are those needing coverage). Each store required the Remote Transceiver (represented by the small blue rectangle) to be mounted in an optimal location to provide the best coverage resulting in two different mounting locations unique to the store’s need (see “Component Notes” on page 3 for more details on placement).

6. Install any other components required for functionality such as speakers, etc. If installing a new system with Speaker/Mic SM7000 use Fig. 2.3 as a wiring reference. However, if connecting to an existing system using a microphone or speaker that is not a NEXEO component such as a DM5 microphone, or SP10 speaker, you must also use the IB7000 to make these components compatible. Use Fig. 3.1 as a wiring reference and see “Component Notes.”

7. oute and terminate all additional component cables to the Base Station using the wiring references in this guide. Consult the store’s IT personnel when connecting to the network router.

8. Terminate the Base Station power supply and connect to the outlet. The Base Station turns on.

9. On the Base Station UI, follow the onscreen Installation Wizard to configure and test the system.
   Fig. 2.1
   Note: If you accidentally exit the Installation Wizard and need to return to it. LOG IN to the system, go to SYSTEM, then the ADVANCED tab, and select “Installation” from the drop-down menu. Tap the “Start Installation Wizard” button.

10. Critical Step: The Installation Wizard prompts you to use a paired headset switched into Reception Location Mode. You will need to walk all areas of the store where the headset will be used to ensure a good and continuous signal. The Boom LED at the tip of the Headset microphone flashes different colors to indicate areas with strong or weak reception. This color-coded range is shown in Fig. 2.2.
    Note: Depending on the size and layout of the store, some stores may require more than one Remote Transceiver to provide good coverage.

11. Test audio levels between the headsets and the drive-thru ordering points, adjust accordingly using the volume controls on the Base Station UI

12. Once the optimal location for the Remote Transceivers has been verified. Secure all the loosely mounted system components.
    Fig:2.3

13. Use cable ties to bundle and strain relief the cables exiting the Base Station to one of the crossbars on the rear housing.

14. Close the Base Station. The system is now ready for use.

Component  Notes

Installing the Remote Transceiver (RT7000):

• Mount the transceiver high in a central location for headset usage.

• Maximize line of sight between the transceiver and headsets in an area free from obstructions and equipment/materials that can interfere with signal propagation. These include walls, large metal appliances, hoods, backsplashes, etc.

• Mount the transceiver vertically on a wall in the upright position (see arrow on the Transceiver rear). Do NOT mount horizontally such as on a ceiling,
  this will reduce the transceiver’s range.

• Signal propagation is strongest directly in front of the Transceiver and then to the sides.

• The RT7000 uses an Ethernet (Cat5 or Cat6) cable. Do not exceed 1000’ (304 m).

• Large premises may require more than one Transceiver. Up to four Transceivers are supported by one Base Station.

• Once connected to the Base Station, the LED in the middle of the circle on the transceiver front illuminates to indicate it is turned on. One of the outer LEDs (numbered 1 to 4) around the circle also turns on (depending on which port the Transceiver is connected to on the Base Station). This outer LED will initially flash as the Transceiver scans for available channels before turning solid green once a channel is found (on the Base Station HOME screen, the Transceivers indicator is yellow while scanning before turning green).

Power Supply:

1. Terminate the positive wire of the power supply to J1 (DC + terminal).
2. Terminate the negative wire of the power supply to J1 (DC – terminal, pin 2).

Note: Only use the HME power supply provided with your system.

IB7000 Connections:

Mount the IB7000 inside the speaker post close to the speaker/mic. This will help minimize audio hum and noise. As a result, do not mount the IB7000
inside the store, as this will position it too far from the speaker/mic.

Note: PLC connections require the shield/drain to be grounded (connected to pin 3 of the PLC connector).

DM5 MIC I SPKR

Pin #| Label|

Description/wire color

1| Mic +| Ext. Microphone positive (Red)
2| Mic –| Ext. Microphone negative (Black)
3| GND| Mic Shield (must be terminated)
4| I.D.| 1-WIRE I/F (Red)
5| GND| Ground (Black)
6| Spkr –| Speaker negative (White)
7| Spkr +| Speaker positive (Green)

The Smart Battery Charger (AC70):

• The AC70 can be placed on a desk or mounted on the wall (use the template on page 4 if mounting on a wall). Position the Smart Charger (AC70) within 10 feet (3 m) of the Base Station if you wish to monitor your battery status via the Base station Home screen.
• The batteries may have depleted during transit and/or storage so we recommend you begin charging them immediately.
• The LEDs on the Smart Charger indicate charge status, there is one for each port (see Smart Charger LED Reference Table).

Smart Charger LED Reference Table

| Color|

Status/Description

| Blue| Charger on, Port empty
| Green| Flashing = Charging Solid = Fully charged
| Red
Red/ Yellow| Flashing = Unrecognized battery
Solid = Dead battery, replace battery Flashing Red & Yellow (alternating)= Fault condition

Headset (AIO HS7000):

1. Install a charged battery into the headset (if not already installed) and press the power button to turn it on (see Fig. 3.2). The status LED blinks green and red.

2. Pair the headset by holding the keypad side of the headset against the Headset Pairing Ring (solid blue circle) on the Base Station (see Fig. 3.3). Pairing
   Lane 2 HME Group Chat begins automatically as soon as the headset is sensed.

3. When the Headset Pairing Ring turns solid green, pairing is successful (see note if pairing fails). The Headset status LED also turns solid green.

4. Choose your position on the Base Station Home screen and begin using the headset.

Fig:3.3

| Swirling Green
Pairing in progress
---|---
Solid Green: Pairing successfully. Begin using headset
Swirling Red: Pairing unsuccessful. Try again

Mounting Template for AC70

1. Hold template against the wall,
2. Use a marker to punch through the paper at the crosses to mark the wall.
3. Mount using hardware provided.

https://www.hme.com/qsr/drive-thru-user-manuals/

A copy of this guide and additional information can
be found by scanning this QR code.

HM ELECTRONICS, INC.
2848 Whiptail Loop, Carlsbad, CA 92010 USA
Phone: 1-800-848-4468
Fax: 858-552-0172
Website: www.hme.com
Email: support@hme.com
The HME logo and product names are registered trademarks of HM Electronics, Inc.

REGULATORY COMPLIANCE

Applicant Name: HM Electronics, Inc.
Applicant Address: 2484 Whiptail Loop, Carlsbad CA 92010, United States
Manufacturer Name: HM Electronics, Inc.
Manufacturer Address: 2484 Whiptail Loop, Carlsbad CA 92010, United States Country of Origin: USA
Brand: HME
Caution: All products are compliant with regulatory requirements detailed in this document when the user follows all installation instructions and operating conditions per HME specifications.
Caution: Use of accessories and peripherals other than those recommended by HME may void the product’s compliance as well as the user’s authority to operate the equipment.
Caution: All products are designed for use with the standard, integral, or dedicated (external) antenna(s) that are shipped together with the equipment. Any product changes or modifications will invalidate all applicable regulatory certifications and approvals.
Caution: The use of software or firmware not supported/provided by HME products may result that the equipment is no longer compliant with the regulatory requirements.
Warning: The power adaptor is the equipment’s disconnection device. The power outlet must be located nearby the equipment and its access must be easy.

FCC NOTICE

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communication. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly approved by HME could void the user’s authority to operate this equipment.

FCC/IC/EC RF EXPOSURE WARNING

This product complies with FCC/IC/EC radiation exposure limits set forth for an uncontrolled environment.
Produits HME sont conformes aux limites IC d’exposition aux rayonnements définies pour un environnement non control.
This product may not be co-located or operated in conjunction with any other antenna or transmitter.
To comply with FCC/IC/EC RF exposure requirements, this unit must be installed and operate at least 20 cm (8 inches) from any person.
© 2020 HM Electronics, Inc. All rights reserved.

INDUSTRY CANADA COMPLIANCE STATEMENT

This Class[A] digital device complies with Canadian ICES-003.

KOREAN NOTICE

Class A equipment (commercial broadcasting and communication equipment)
This device has been tested for conformity for use in a work environment. In a domestic environment, radio interference may occur.

EUROPEAN UNION (CE MARK)

The CE marking indicates compliance with the following directives and standards, whenever applicable to the product in question.

Directives:
– Radio Equipment Directive 2014/53/EU
– Electromagnetic Compatibility Directive 2014/30/EU
– Low Voltage Directive 2014/35/EU
– RoHS Directive 2011/65/EU and 2015/863/EU

Standards:
– EN55022/EN55032
– EN55024/ EN55035
– IEC/EN62368-1
– EN300328
– EN301489
– EN50581

Warning: This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)

The European Union (EU) WEEE Directive (2012/19/EU) places an obligation on producers (manufacturers, distributors, and/or retailers) to take back electronic products at the end of their useful life. The WEEE Directive covers most HME products being sold into the EU as of August 13, 2005. Manufacturers, distributors, and retailers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

INSTRUCTIONS FOR DISPOSAL OF WEEE BY USERS IN THE EUROPEAN UNION

The symbol shown below is on the product or on its packaging which indicates that this product was put on the market after August 13, 2005, and must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of the user’s waste equipment by handing it over to a designated collection point for the recycling of WEEE. The separate collection and recycling of waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local authority, your household waste disposal service, or the seller from whom you purchased the product.

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