VIVO LF-RLS1 Robotic Lawn Mower Shade Instruction Manual
- May 15, 2024
- Vivo
Table of Contents
VIVO LF-RLS1 Robotic Lawn Mower Shade
Product Information
Specifications:
- SKU: LF-RLS1
- Package Contents:
- A (x1) Shade
- B (x2) Frame
- C1 (x1) Front Shade Support
- C2 (x1) Rear Shade Support
- D (x2) Leg
- Included Hardware & Tools:
- S-A (x4) ST4x24mm Screws
- S-B (x2) M10x35mm Screws
- S-C (x2) M10x25mm Screws
- S-D (x4) M10 Washer
- S-E (x4) M10 Nut
- W-A (x4) Ground Stake
- Tools Needed:
- Phillips Screwdriver
- Adjustable Wrench
- Hammer
Product Usage Instructions:
-
Step 1: Assembly of Shade Supports
Remove the protective film on Shade (A), Front Shade Support (C1), and Rear Shade Support (C2). Install the Slide Shade Supports onto the short ends of Shade. -
Step 2: Attaching Frame Pieces
Slide Frame pieces (B) onto the sides of Shade (A). -
Step 3: Securing Frame Pieces
Secure Frame Pieces (B) into Shade Support (C) using ST4x24mm Screws (S-A) and a Phillips screwdriver. -
Step 4: Attaching Feet and Securing Shade
Secure Feet (D) to Supports (B) using M10x35mm Screws (S-B), M10 Washers (S-C), and M10 Nuts (S-E). Use Ground Stakes (W-A) and a hammer to secure the assembled shade to the desired location in the yard.
FAQ:
-
Q: What should I do if any parts are damaged or defective?
A: Please contact our support team at [email protected] or call 309-278-5303 for assistance. We are happy to replace parts to ensure you have a fully functioning product. -
Q: What are the average resolution and response times for customer support?
A: The average resolution time during office hours is 5 minutes and 4 seconds, while the average response time is 1 hour and 8 minutes. 23% of responses are within 15 minutes, 38% within 30 minutes, 61% within 1 hour, 83% within 2 hours, and 92% within 3 hours.
Last Updated: 01/31/2024 REV1.1 v1.0
Need Help? Get In Touch Monday-Friday from 7:00am – 7:00pm CST at help
@vivo-us.com or call 309-278-5303.
CAUTION!
If you do not understand these directions, or if you have any doubts about
the safety of the installation, please contact our product support team at
309-278-5303 or [email protected] for further
assistance. Check carefully to make sure there are no missing or defective
parts. Improper installation may cause damage or serious injury. Do not use
this product for any purpose that is not explicitly specified in this manual.
Do not exceed weight capacity. We cannot be liable for damage or injury caused
by improper mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
We’re Here for You
Open Monday – Friday 7:00am – 7:00pm CST, our dedicated support team can offer
immediate assistance with rapid response times. If any parts are received
damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
Give us a Call:
309-278-5303
AVG. RESOLUTION TIME (within office hrs): 5M 4S
Email Us:[email protected]
AVG. RESPONSE TIME (within office hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
Package Contents
Included Hardware & Tools:
Tools Needed:
ASSEMBLY STEPS
-
STEP 1
Remove the protective film on Shade (A), Front Shade Support (C1), and Rear Shade Support (C2). Install the Slide Shade Supports onto the short ends of Shade.
-
STEP 2
Slide Frame pieces (B) onto the side of Shade (A).
-
STEP 3
Secure Frame Pieces (B) into Shade Support (C) using ST4x24mm Screws (S-A) and a Phillips screwdriver.
-
STEP 4
Secure Feet (D) to Supports (B) using M10x35mm Screws (S-B), M10 Washers (S-C), and M10 Nuts (S-E) in the back upper holes. Use M10x25mm Screws (S-C), Washers, and Nuts in the back lower holes. Tighten both sets using an adjustable wrench.
Use Ground Stakes (W-A) and a hammer to secure assembled shade to the desired location in the yard.
Need Help? Get In Touch
Monday-Friday from 7:00am- 7:00pm CST
[email protected]
309-278-5303