nathan james 12401 Vincent Glass Pendant Lighting Instruction Manual
- May 15, 2024
- NATHAN JAMES
Table of Contents
- What’s included
- Safety first, fun later
- Proper use
- The goods
- Pre-Installation
- Troubleshooting
- Questions? Don’t worry, we’ve got the answers
- What other light bulbs can fit in this light?
- Can I use an LED light bulb?
- Is this UL/ETL certified?
- Do I need an electrician to set up the hardwire?
- Can I retrofit this hard-wired to a plug-in or vice-versa?
- Is this light compatible outside North America?
- What do I do if the product is not working?
- Can these lights work on a dimmer?
- Can I use the fixture outdoors?
- We are only in business if you’re happy
- Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
**nathan james 12401 Vincent Glass Pendant Lighting Instruction Manual
**
Ok, let’s get rolling
This should be easy, just follow our instructions and you will be back to Netflix in no time.
Estimated time for assembly
What you need
- Your favorite snack or energy bar (Save the bubbly for once your fixture is safely installed!)
- Use the packaging carton as a working surface to prevent product damage during assembly
- Phillips head screwdriver
Do not use a drill
What’s included
| Description| Qty
---|---|---
1| Canopy| 1
2| 6” Stem| 1
3| 6” Stem| 1
4| 12” Stem| 1
5| 12” Stem| 1
6| Fixture| 1
7| Socket Unit| 1
8| Glass Shade| 1
A| M426MM Screws| 2
B| Mounting Bracket| 1
C| Finial Nut| 2
D| Wire Connectors| 3
E| Threaded Insert| 1
F| Knurled Nut| 2
G| M412MM Screws| 2
Safety first, fun later
Safe use of this product starts with you.
Use this light fixture responsibly with the primary concern for your safety. Follow assembly instructions carefully and inspect product upon receipt and each use.
Nathan James and its parent companies cannot be held legally responsible for any injuries or death resulted from failure to follow instructions or improper use of this product
Do not modify the structure of this product in any way.
Our products have been tested to meet specific safety measures as they were originally intended to be sold. Any modifications will present the risk of creating significant safety issues which Nathan James will not be responsible for.
Proper use
DO NOT use for commercial purposes
DO NOT leave spilled liquid on fixture
DO NOT use light fixture if damaged
DO NOT make temporary repairs
DO NOT use outdoors
WARNING
Inspect the wire insulation for any cuts, abrasions, or exposed copper that may have occurred during shipping. If there is a defect in the wire, do not attempt installation. Please reach out to our Customer Happiness team at [email protected] or 1-866-619-1004.
WARNING: RISK OF ELECTRIC SHOCK
Before starting the installation, disconnect the power by turning off the
circuit breaker or by removing the appropriate fuse at the fuse box. Turning
the power off at the switch is NOT SUFFICIENT to prevent electrical shock.
PLEASE CONSULT A QUALIFIED ELECTRICIAN IF YOU HAVE ANY ELECTRICAL
QUESTIONS.
The goods
IMPORTANT
- Do not tighten bolts / screws completely until all bolts / screws are lined up and inserted into holes.
- Do not over tighten screws and bolts to avoid stripping.
- Please use hand tools to assemble this product. Do not use power tools
Pre-Installation
- Read all instructions prior to beginning assembly.
- To avoid damaging this product, assemble it on a soft, non-abrasive surface such as carpet or cardboard.
- Keep the receipt and these instructions for proof of purchase.
- Suggested Bulb: ST19 Vintage LED 60 Watt Equivalent | E26 Medium Base | Dimmable (not included)
- Fixture Max Wattage: 60W
Step 1
Let’s get this thing fired up!
Fit the Glass Shade (8) into the Fixture (6) while aligning the holes in the
Shade with the holes in the Fixture.
Step 2
Using the Knurled Nuts (F) and M4*12mm Screws (G), secure the Glass Shade (8) in place.
Do NOT overtighten – tighten 75% for now!
Step 3
Thread Socket Unit (7) onto the Fixture (6).
Step 4
6” Cord: 2
12” Cord: 5
18” Cord: 3 5
24” Cord: 4 5
30” Cord: 3 4 5
36” Cord: 2 E 3 4 5
Helpful Tip:
Rotating the tube while threading the cord through will make things go a
little more smoothly.
Step 5
Thread components together.
We’re five steps in now! Cue the party music This would be a great time to
break out the chips and salsa (if you haven’t already).
Step 6
Remove Finial Nuts (C) from Mounting Bracket (B).
Step 7
Remove Finial Nuts from Mounting Bracket.
Note: Be sure that you are only making the connections to a 120V 60Hz AC
circuit. If you do not have a pre-existing electrical box, we strongly advise
using a certified electrician.
Step 8
Wrap the Ground Wire from the Canopy around the Grounding Screw on the
Mounting Bracket. Secure by tightening the screw.
Step 9
Use the Wire Connectors (D) to connect the matching colored wires. (White to White, Black to Black & Ground to Ground).
Once complete, tuck the excess wire into the Electrical Box.
Step 10
Secure the Canopy (1) and the rest of light fixture to the Mounting Bracket (B) on your pre-installed Electrical Box using the Finial Nuts ( C).
To properly fasten the Finial Nuts (C), thread in or out to adjust for
proper threading length.
Step 11
Install light bulb (not included) and voila! Let there be light!
We recommend using 1 ST19 Type light bulb. 120V 60Hz AC only.
Troubleshooting
| Problem | Possible Causes | Solutions |
|---|---|---|
| The bulb will not light. | The bulb is burned out. | Replace the light bulb. |
| The power is off. | Ensure the power supply is on. | |
| The circuit breaker is off. | Ensure the circuit breaker is in the ON position. | |
| The fuse blows or circuit breaker blows when the light is turned on. | There is | |
| an exposed wire. | Discontinue use of the light.Contact a qualified electrician |
or reach out to our Customer Happiness team at [email protected] or 1-866-619-1004.
Step 12
Once everything is hanging in place, you can resolve any tilt in the shade orientation by tightening or loosening the screws & knurled nuts atop the fixture.
Be sure not to over tighten hardware, as this may cause the shade to crack.
Questions? Don’t worry, we’ve got the answers
What other light bulbs can fit in this light?
The bulb must not be greater than the max wattage for the fixture. It must match the base size, and the diameter of any area of the bulb should be less than diameter of any area of shade, so that it can fit.
Can I use an LED light bulb?
Yes, so long that the base size matches and the diameter of any area of bulb is less than diameter of any area of shade, so that it can fit.
Is this UL/ETL certified?
Yes, all our products are either UL or ETL.
Do I need an electrician to set up the hardwire?
We recommend using a certified electrician for all hardwiring, although all of our fixtures can be set up without an electrician, as long as you are replacing an existing fixture or have an existing junction box ready for a fixture installation. ENSURE POWER IS OFF WHEN INSTALLING. For all new constructions, please use a certified electrician.
Can I retrofit this hard-wired to a plug-in or vice-versa?
Yes, a plug-in fixture can be turned into a hardwire fixture and a hardwire fixture can become a plug-in fixture. For many products we will provide all the necessary hardware to make these changes, if not, you will need to purchase the necessary hardware
Is this light compatible outside North America?
Our lighting is only warranted in Canada and the United States.
What do I do if the product is not working?
Try a different light bulb and confirm proper installation.
Can these lights work on a dimmer?
Dimmability is related to the light bulb and the wall switch, not the light fixture. All our hardwire fixtures are compatible with dimmable light bulbs. We recommend using a dimmer switch, as it extends the life of the bulb and allows for energy saving and great ambiance. If using a LED bulb, please ensure both your LED bulb and dimmer switch are compatible.
Can I use the fixture outdoors?
No, this product was designed to be used indoors only in dry locations.
No heartburn, when we handle the return
Give us a call 1-866-619-1004 or shoot us a message at [email protected] we will issue you a free replacement with zero hassle.
Our way
Give us a call
Replacement
You
Their way
Re-package item
Schedule pick up
Track package
Replacement
You
We really don’t want you to go through the hassle of re-packaging your item and sending it back, because let’s be honest…nobody has time for that.
We are only in business if you’re happy
For starters, thanks for being you.
Toll-free at 1-866-619-1004
[email protected]
NathanJames.com/help
We do our best to ensure your product arrives without any problems, but occasionally mistakes happen—as humans we are imperfect beings. In the event that a part is damaged or missing, we will be more than happy to provide you with replacement part(s) for free.
Warranty
This product comes with a lifetime warranty from the date of purchase. Please use your phone to scan the QR code to register your product or visit https://goo.gl/i9dk3q
Did we do alright? Please spread the love!
If you are happy with your product, tell your friends and family about us or
even better leave us a review online. Spreading the word gives us the
opportunity to make more people happy and keep our prices low for your next
purchase.
Brooklyn Burdon
Founder, Nathan James
Toll-free at 1-866-619-1004
[email protected]
Nathanjames.com/help
