DOGCARE ASF02 Automatic Slow Feeder User Manual

DOGCARE ASF02 Automatic Slow Feeder

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS PRODUCT READ ALL INSTRUCTIONS AND WARNINGS IN THIS MANUAL.
WARNING: To reduce the risk of burns, fire, electric shock, or injury to persons:

1. This product is not intended for use by, on, or near young children, invalids or infirm persons with reduced physical, sensory, or reasoning capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the product by a person responsible for their safety. To reduce the risk of injury, close supervision is necessary when the product is used near children.
2. Dispose of all packaging materials properly. Some items may be packed in polybags; these bags could cause suffocation; and keep away from children and pets.
3. The base unit should NOT be submerged in water at any time, as this may damage its electronic components.
4. Do not place or store the product on wet surfaces or in damp places. Do not place or store the product where it can fall or be pulled into a tub or sink.
5. Place the product on a flat surface. To avoid tripping, please always place the product out of the paths people walk. Do not place the product on or near a stairway.
6. The product is intended for indoor use only. Do not use the product outdoors.
7. The product is intended for use with dogs or cats only. Do not use the product for any purposes other than its intended purpose. Do not use this product on puppies or kittens under 3 months of age and dogs or cats not able to reach the food bowl or with any physical disability.
8. Do not touch the food outlet or the inside of the food hopper when the product is in use.
9. The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do not modify the product. Do not disassemble the product (except for detachable accessories as shown in this manual) as incorrect reassembly may result in an electric shock or fire.
10. When not in use, the product should be unplugged, and stored in a safe and dry location, out of reach of children. If the product is not to be used for a long time, remove the batteries. Install new batteries before using it again.
11. The ambient temperature range for operation and charging should be 32 °F to 113 °F.

CAUTION

1. For dry pet food or freeze-dried raw pet food only. The product can be adapted to dry food with particle diameters from 3/32″ to 5/8″. Do not use wet, canned or moist food.
2. Examine this product after installation. Do not plug in if there is water on the power cable. If there is water in the battery compartment, do not insert the batteries.
3. Do not place anything other than dry pet food or freeze-dried raw pet food in the food hopper. This may cause abnormal functioning of the product or even injuries to humans or pets.
4. Do not allow pets to chew on or swallow any parts. If you are concerned your pet may chew the power cable, purchase a cord conduit (a hard plastic protector) at any hardware.
5. Some pets have been known to be sensitive to plastic food containers. If your pet shows signs of an allergic reaction to the plastic, please discontinue use until you have consulted with your veterinarian.
6. It is recommended to replace the desiccant every month. If the desiccant is damaged, stop using it and replace it. Do not immerse the desiccant in water.
7. Check the operating status of the product regularly and clean the outlet regularly to ensure that it functions normally.
8. Do not lift the product by lid, hopper, or bowl. Lift and carry it using both hands and the base, while keeping the product in an upright position.
9. To prevent tip-overs, it is recommended to place the product at the corner of a room or against a wall and use the included fixing bracket. READ AND SAVE THESE INSTRUCTIONS

Quick Start

• System requirements: iPhones with iOS 10.0 or higher or Android smartphones with 9.0 or later, Bluetooth and location permission enabled.

Dual feeding modes

1. Immediate Feed Mode
   • Short press the button to wake up the automatic slow feeder.
   • Short press the button again and the automatic slow feeder begins to feed.
   • During feeding, short press the button to stop feeding.
2. Scheduled Feed Mode
   • After connecting your smartphone to the automatic slow feeder via Bluetooth, you can set or modify the feeding schedule on your smartphone.
   • Search for “PerPur” in your phone’s app store and download the app. Locate the app on your Smartphone and follow the onscreen instructions.
3. Low battery alert
   • If only battery power is used, when the battery power is low, the automatic slow feeder will beep every 5 minutes to remind you to replace the batteries.

Setting up

In the box

1. Dishwasher safe

2. Lid

3. Food hopper

4. Bowl

5. Food outlet adjusters (S/L)

6. Agitator
   Hand wash with cold water

7. Desiccant holder

8. Fixing bracket
   Do not wet

9. Base

10. User manual

11. Desiccant

12. Hook and loop fasteners x2

13. AA batteries x2

14. USB-C cable

Clean the washable parts before the first use

• Use mild detergent and water to clean the lid, desiccant holder, agitator, food hopper, food outlet adjusters (S/L) and bowl. Rinse thoroughly. Let all parts air dry completely before assembling.
• Caution: do not wet the base, batteries, and USB-C cable.

Dual power supply

• Batteries
  • Open the battery compartment located at the bottom of the base and install two AA batteries in the specified direction. After the batteries are properly installed, the automatic slow feeder will beep.
  • Note: if not using the feeder for a long time, take out the batteries before storing them.
• USB-C cable
  • Insert the USB-C cable into the port at the bottom of the base and fix the cable through the slot. Close the battery compartment.
  • Connect the USB-C cable to a 5V/1A adapter or other relevant power sources.
  • If both power supplies are used, the battery power will be the backup power.

Adjust the food outlet

Installation

Install the food hopper

• Place the food hopper above the base, align the alignment mark on the base with the alignment mark on the food hopper, and rotate the food hopper clockwise until you hear a click.
• The food hopper will be locked with the base after installation.
• To detach the food hopper, you will need to press the lock.

Install the agitator

Install the bowl

• Place the bowl on a flat surface, and clamp the base down on the slot of the bowl until they are flush with each other.

Add dry food

• Add your pet’s favourite dry food or freeze-dried raw food to the food hopper, the height of the food should not exceed the MAX scale line.
• The automatic slow feeder can be adapted to dry food with particle diameters from 3/32″ to 5/8″.
• Caution: do not use wet, canned or moist food. Do not put anything other than dry food or freeze-dried raw food in the food hopper.

Install the lid

• Take out the desiccant from the polybag.
• Place the desiccant in the desiccant holder.
• Install the desiccant holder at the bottom of the lid until you hear a click.

Fix the automatic slow feeder

To prevent pets from accidentally tipping over the automatic slow feeder, it is recommended to use the fixing devices provided in the package. Fix the automatic slow feeder to the wall using the fixing bracket and screws (not included). 2 Fix the automatic slow feeder to a leg of furniture using the fixing bracket and hook and loop fasteners.
Caution: do not place or store the product on wet surfaces or in damp places. This may cause damage to the electronic components of the base or deteriorate dry food.

Maintenance and Cleaning

Maintenance

• We recommend that you clean the agitator after the automatic slow feeder has been in continuous operation for more than a week.
• Detach the agitator and remove the food residue to ensure the agitator works properly.
• Clean the automatic slow feeder regularly to prevent residue and grease from contaminating your pet’s food.

Cleaning

1. Unplug the USB-C cable.
2. Remove the lid, open the desiccant holder, and take out the desiccant.
   • Caution: do not immerse the desiccant in water.
3. Rotate the lock on the agitator counterclockwise to unlock it. Detach the agitator.
4. Press the lock on the base while turning the food hopper counterclockwise to remove the food hopper from the base.
   • Caution: always detach the base before cleaning the feeder. Do not wet the base. Wetting the base may damage its electronic components.
5. Clean the lid, desiccant holder, agitator, food hopper, food outlet adjusters (S/L), and bowl with mild detergent and water. Do not use water above 120 °F. Rinse thoroughly.
   • Caution: do not wet the base, batteries, and USB-C cable.
6. The lid, food hopper, food outlet adjusters (S/L), and bowl are dishwasher safe. If placing the parts inside the dishwasher, we recommend the top rack and/or silverware holder. If possible, turn down the temperature of the water inside the dishwasher to below 160 °F.
   • Caution: do not put any parts in a disinfection cabinet for high-temperature sterilization.
7. Let all parts air dry completely or wipe dry with a clean soft cloth. Reassemble the automatic slow feeder.

Troubleshooting

Contact Us

• Live Chat
  • Live chat with us 24/7 on
  • www.dogcare.net. or on
  • Facebook @dogcareglobal.
  • Phone 1-833-220-1900
• Our helpline hours:
  • 9am – 9pm EST, 6am – 6pm PST
  • 7 days a week
  • Emaildogcare@afterservice.vip.

To help us address your inquiry as quickly as possible, please include the following in your email:

• Your name
• Phone number
• Product name or model number
• We will respond to your inquiry within 12 hours.

Guarantee Terms and Conditions

LIMITED 12-MONTH WARRANTY
Your DogCare product will be covered for parts (excluding the batteries) and labour for 12 months from the date of purchase, subject to the terms of the warranty. This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product loss of parts or subjecting the product to any but the specified voltage or batteries. NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. To obtain warranty service, simply contact DogCare Customer Support for assistance.

CONFORMITY INFORMATION

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used per the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Product Specifications

• Model: ASF02
• https://www.dogcare.net.
• Scan to download app

Documents / Resources

| DOGCARE ASF02 Automatic Slow Feeder [pdf] User Manual
ASF02 Automatic Slow Feeder, ASF02, Automatic Slow Feeder, Slow Feeder, Feeder
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