DOGCARE TD01 TreatArcade Pet Game Console User Manual

TrentArnle
Pet Game Console

User Manual
https://www.dogcare.net

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS PRODUCT READ ALL INSTRUCTIONS AND WARNINGS IN THIS MANUAL.
WARNING
To reduce the risk of burns, fire, electric shock, or injury to persons:

1. Do not let children handle the product and keep them away from the range of treat-tossing. Keep a close eye on children when they approach the product.
2. Please keep children and pets away from the plastic bags filled with product accessories which pose the risk of suffocation.
3. Do not place the product in water, which may damage its electronic components.
4. Do not place or store the product where it may tall or get pulled into bathtubs or sinks. Do not place the product in puddling or damp places.
5. Please check the product after installation, and do not connect power supply if water marks are spotted on the product, the adaptor, the USB cable or the power port.
6. The product should be placed on a level and smooth surface. To avoid tripping, please always place the product out of the paths people walk. Do not place the product near stairs.
7. The product is for indoor use only.
8. The product is intended for tossing treats and monitoring dogs and cats. Please do not use it beyond its intended purposes. Please do not apply it to puppies or kittens aged less than 3 months or pets with disabilities.
9. 9. The product is applicable only to dry pet food with a diameter of 1/8″ to 5/8″. Please do not use it with wet food, cans, liquid treats, or powder.
10. Please do not place any foreign matters in the treat hopper which could lead to disfunctions or even cause harm to people or the pets.
11. Please do not touch or near the tossing outlet and keep away from the range of treat-tossing when the product works.
12. Use only accessories sold by the manufacturer. Using accessories not approved or sold by the manufacturer may result in unsafe situations. Do not disassemble or modify the product by yourself, except for detachable accessories as shown in this user manual.
13. Please do not let your pets chew or swallow any part of the product.
14. The plastic used for this product is SPA-free, but some of the pets could be sensitive to plastic itself. Please stop using the product in case of any sign of allergy from your pet and seek your veterinarian’s advice.
15. Please check the state of the product and clean the treat hopper on a regular basis to ensure normal functioning.
16. Please lift the product with both hands if you need to remove it and keep it upright. Please do not lift it by holding the cable.
17. The ambient temperature for operating and charging should be 32 °F to 113 °F.
    READ AND SAVE THESE INSTRUCTIONS

Please do not let children handle the product and keep them away from the range of treat-tossing. Keep a close eye on children when they approach the product.
Please place the product on a horizontal and flat surface. Keep it away from your daily route to avoid being tripped. Please do not place it near the stairs.
Please do not touch or near the tossing outlet and keep away from the range of treat-tossing when the product works. Please keep children and pets away from the plastic bags filled with product accessories which pose the risk of suffocation. The product is applicable only to dry food. Please do not use it with wet food, cans or liquid food Please do not place any foreign matters in the treat hopper. The product is not waterproof except for the bowl. Please keep the product away from water.

No Connection? Quick Guide

Please place the product as near as possible to the router to ensure stable network connection and better using experience.
Keep the product within 20 ft from the router.

In the Box

INSTALLATION

If you have a rotating stand: Please read step 1-5. If you do not have a rotating stand: Please read step 3. and 6.

1. Remove the rotating stand from the packaging box.
2. Rotate the rotating stand fixator counterclockwise to remove it.
3. Open the treat hopper.
4. Connect the rotating stand to the product.
5. Connect the power supply
6. Connect the power supply

Usage

1. Add treats

2. Placement

3. Indicators
   Indicator| State| Indicating
   ---|---|---
   Status light| Steady orange light| Power connected
   Blinking orange light| Unconnected
   Blinking blue light| Connected with app, offline
   Steady blue light| Connected with app
   WiFi signal light| Steady orange light| Power connected
   Steady green light| Strong WiFi signal
   Steady yellow light| Moderate WiFi signal — move the product closer to the router
   Steady red light| Moderate WiFi signal — move the product closer to the router
   Flashing red light| WiFi connected, but no signal — check the network connection, or move the product closer to the router

4. Product reset
   Press the button for 5 seconds and release after you hear a prompt. When the indicator lights up in orange and blinks, it means the product has been reset.

5. App connection
   1. Scan the OR code bellow with a smartphone to download and install the app.
   2. Cyclic on the [+] button on the front page of the app, and connect the product following the on-screen instructions.http://file.dogcare.com.cn/h5/download/app/index.html

6. Camera privacy protection
   Use the camera cover for privacy protection when the product is not in use. Remove the cover and store it on the magnet on the rotating stand when using the product.

7. Adjust camera vertical angle of view
   There are 5 gears for vertical angle of view adjustment. Move the elevation lever up and down and watch the view via the app until you find the appropriate position.

Cleaning and Maintenance

1. Clean the case
2. Clean the treat bowl 1.Discard any leftover treats and crumbs from the bowl after removing it from the product.
   2.You could wash the bowl either with a dish-washer or by hands.
   3.When washing the bowl by hand, use mild detergent and rinse it with clean water.
   4. Wipe or dry the bowl after cleaning. Ensure that the bowl is completely dry before reinstalling it.

Troubleshooting

The video stalls or delays
Check the strength of WiFi signal in accordance with the instructions in the indicators’ Chapter of this manual.
Check if the router is placed too far from the product or if there is any wall in between. Place the product within 20 ft from the router and remove any barrier in between.
Cheek the network situation. It Can slow WWI connection when multiple products use the same network.
The product fails to connect to the app or the WiFi network
Check the strength of WiFi signal in accordance with the instructions in the indicators chapter of this manual.
Check If the router Is placed too far from the product or if there Is any wall in between. Place the product within 20 ft from the router and remove any barrier in between.
Check if the product has been connected to another user’s app. If so. please contact the user and ask hiver to unbind the product
The app shows that the product is offline
Check If all router networks function normally. After router connection is feed, wan for the product to reconnect automatically.
Check if the product power supply has been cut off. If so. repower the product and try again.
The product has not connected to power supply after It connects to the adapter
Please use the °Nina adapter and cable provided in the box.
Make sure that the cable has been propedy inserted into the power port. You will hear a click when the rotating stand cable is fully inserted into the Interface on the main body of the product.
If using a power strip. check if the power strip is connected to power. or try another power strip.
Further Queries
You could find the answers to your questions by going to ‘My Center— Help and Feedback” in the app. Or contact Dogcart Customer support team.

Connects Us

Phone 1-833-220-1900
Our helpline hours: • 9am — 9pm EST, 6am — 6pm PST • 7 days a week
Email
support@dogcareglobal.com
To help us address your inquiry as quickly as possible. please include the following in your email:
• Your name
• Phone number
• Product name or model number
We MI respond to your inquiry within 12 hours.

Guarantee Terms and Conditions

LIMITED 12-MONTH WARRANTY
Your Dogcart product will be covered for pads and labor for 12 months from the date of purchase. subject to the terms of the warranty. This warranty does not cover damage resulting from accident. misuse or abuse. lac* of reasonable care. the affixing of any attachment not provided with the product or loss of pads or subjecting the product to any but the specified voltage or batteries. NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. To read the warranty. please visit htlpsdfwww.dagcare.net. To obtain warranty service, simply contact DogCare Customer Support for assistance.
CONFORMITY INFORMATION
This equipment has bowl tested and found to comply with the limits for a Class 8 digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates. uses and can radiate radio frequency energy and. if not installed and used in accordance with the instructions. may cause harmful interference to radio communications. However, there is no guarantee that interference MI not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Inaease the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver Is connected.
• Consult the dealer or an experienced radlofTV technician for help.
  Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.

Product Specifications

FCC Warnning:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, macaques harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipmentoff and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

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