V I V O DESK-KIT-1G4N Electric Height Adjustable Memory Stand Up Desk Instruction Manual
- June 17, 2024
- V I V O
Table of Contents
Electric Single Motor Desk Frame
Instruction Manual
SKU: DESK-V100EBY/EGY/EWY
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https://vivo-us.com/products/desk-v100eby
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GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST
| help@vivo-us.com
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| www.vivo-us.com
Chat live with an agent!
| 309-278-5303
WARNING!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual and do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or inappropriate use.
ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
- DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
- DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
- NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
- NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
- ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
- OUTDOOR USE IS PROHIBITED.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
PACKAGE CONTENTS
ASSEMBLY STEPS
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 7
Secure frame assembly and Control Panel ( J ) to the desktop with M5x16mm Screws ( S-C ) and a Phillips screwdriver. Note: If using a VIVO desktop, please refer to the manual that came with your desktop for instructions regarding assembly.
STEP 8
Connect cables from Motorized Leg (B) and AC Adapter (I) to Control Panel
(J) as shown. Remove adhesive backing from Cable Clips (M) and place them on
the underside of the desktop to route cables.
OPERATING CONTROL PANEL
OPERATING INSTRUCTIONS: Press the up arrow, the desk will automatically
raise to the highest position.
Pressing the down arrow will automatically lower the desk to the lowest
position.
Memory Mode
To store a certain height in the controller’s memory, press and hold the 1
button for 5 seconds. “H1” will be displayed, indicating that the current
height has been saved to the 1 button sucessfully. Repeat the process using
buttons 2,3, and 4.
Reset Mode: If the height of the desk is incorrect, press the down arrow
for 5 seconds, “RES” will be displayed until the desk moves to the fully
lowered position and rebounds slightly.
Change Display Height: To switch between inches and centimeters, press
and hold buttons 1 & 3 for 2 seconds. Repeat process to switch again.
Child Safety Lock: To activate the child safety lock, press and hold
buttons 1 & 2 for 2 seconds. LOC will be displayed when controller is locked,
and normal display height will show when unlocked. Repeat process to switch
back.
TROUBLESHOOTING
| Error Code | Description/Resolution |
|---|---|
| Hot | Over heating protection. Wait at least 15 minutes before operating. |
| E10 | Sensorless alarm. Power off, check motor connections, and power back on. |
| E20 | Overload protection. If error occurs while going up, remove weight from |
desk and try again. If error occurs while going down, power off, remove
weight, and power back on.
E02| Rebound protection. Error occurs when desk is bumped or collides with an
object. Check the desk surrounding and remove any objects in the desks path.
Follow reset procedure.
E32| Over voltage alarm. Error occurs when voltage is higher than required.
Power off and check cable connections.
E31| Under voltage alarm. Error occurs when voltage is lower than required.
Power off and check cable connections.
CAUTION!
| Do not exceed desk weight limit.
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| Keep area of vertical motion free of obstacles.
| Keep weight on desk balanced for correct operation and longer life of
components.
| Leave enough slack in cables to allow for full range of vertical motion.
Failure to follow these instructions may result in property damage and/or
personal injury.
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LAST UPDATED: 08/14/2023
REV1.1V
Open Monday – Friday 7:00am – 7:00pm CS T,
our dedicated support team can offer immediate assistance with rapid response
times. If any parts are received damaged or defective, please contact us. We
are happy to replace parts to ensure you have a fully functioning product.
| 309-278-5303| AVG. RESOLUTION TIME
(within office hrs): 5M 4S
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| www.vivo-us.com
Chat live with an agent!| AVG. RESOLUTION TIME (within office hrs): < 15 M
| help@vivo-us.com| AVG. RESPONSE TIME (within
office hrs): 1HR 8M
– 23% within < 15m
– 38% within < 30m
– 61% within < 1hr
– 83% within < 2hr
– 92% within < 3hr
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
References
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- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more