MEDION AKOYA 39.6 cm 15.6 Inch Notebook Instruction Manual
- June 17, 2024
- MEDION
Table of Contents
AKOYA 39.6 cm 15.6 Inch Notebook
Specifications:
- Product: 39.6 cm / 15.6 Notebook
- Operating Instructions Included
- Wireless LAN: 5 GHz frequency range
- Indoor Use Only (EU countries)
Product Usage Instructions:
1. Safety Instructions
Thank you for choosing our product. Before using the device for
the first time, read all safety instructions and operating
instructions carefully. Keep the operating instructions handy at
all times. If you pass on the device, make sure to provide the
recipient with these operating instructions.
2. Explanation of Symbols
If you come across any text marked with warning symbols like
DANGER, WARNING, CAUTION, or NOTICE, pay close attention to the
described hazards and follow the instructions to prevent potential
consequences.
3. Data Input
Keyboard: Utilize the keyboard for inputting
data efficiently.
Touchpad: Control the cursor using the touchpad
for smooth navigation.
4. Sound System
External Audio Connections: Connect external
audio devices for enhanced sound experience.
5. microSD Card Reader
Inserting a Memory Card: Insert the memory card
into the designated slot carefully.
Removing Memory Cards: Safely remove memory
cards when not in use.
6. USB Port
Utilize the USB port for connecting various external devices to
your notebook.
7. Securing Your Notebook
Ensure the safety of your notebook by following the provided
security measures detailed in the operating instructions.
Frequently Asked Questions (FAQ):
Q: Can I use this notebook outdoors?
A: No, due to the 5 GHz frequency range of the wireless LAN
solution, use in EU countries is permitted only inside
buildings.
Q: How do I connect external audio devices?
A: You can connect external audio devices to your notebook using
the provided external audio connections as detailed in the
operating instructions.
Instruction Manual
39.6 cm / 15.6″ Notebook
Table of Content
1. Information about these Operating Instructions ………………………………. 4 1.1.
Explanation of Symbols ………………………………………………………………………….. 4
2. Proper Use ………………………………………………………………………………………. 6 3. EU Declaration of
Conformity…………………………………………………………… 6 4. Declaration of Conformity for
UK……………………………………………………… 7 5. Information on WLAN/Bluetooth®
……………………………………………………. 8 6. Information on Trademarks ………………………………………………………………
8 7. Safety Instructions ………………………………………………………………………….. 9
7.1. Dangers for children and people with reduced ability to operate
electronics…………………………………………………………………………………………………. 9
7.2. Operational Safety ………………………………………………………………………………….10 7.3. Never carry
out repairs yourself……………………………………………………………12 7.4. Setup Location
………………………………………………………………………………………..12 7.5. Environmental
Requirements……………………………………………………………….13 7.6. Power Supply
………………………………………………………………………………………….14 7.7. Notes on the Battery
………………………………………………………………………………15 7.8.
Cabling……………………………………………………………………………………………………..15 7.9. Information about the
Touchpad…………………………………………………………16 7.10. Protecting the Display
…………………………………………………………………………..17 7.11. Data
backup…………………………………………………………………………………………….17 7.12.
Ergonomics………………………………………………………………………………………………18 8. Included with your
Notebook…………………………………………………………. 20 9. Unpacking
…………………………………………………………………………………….. 20 10. Views and description of the
controls……………………………………………… 21 10.1. Open Notebook
………………………………………………………………………………………21 10.2. Left Side
……………………………………………………………………………………………………22 10.3. Right
Side…………………………………………………………………………………………………23 11. Power Supply
………………………………………………………………………………… 23 11.1. On/Off Switch
………………………………………………………………………………………….23 12. Preparation for Starting-
Up……………………………………………………………. 24 12.1. Starting the Notebook
…………………………………………………………………………..25 13. AC Power
………………………………………………………………………………………. 25 14. Battery Mode
………………………………………………………………………………… 25 14.1. General Handling of Rechargeable
Batteries……………………………………..26 15. Power Management (Power Options)
……………………………………………… 27 15.1. Energy Saving
Tips………………………………………………………………………………….27 16.
Display………………………………………………………………………………………….. 28 16.1. Opening and Closing the
Display ………………………………………………………..28 16.2. Connecting an External Monitor
………………………………………………………….28
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17. Data Input …………………………………………………………………………………….. 28 17.1. Keyboard
………………………………………………………………………………………………….28 17.2. Touchpad
…………………………………………………………………………………………………29
18. Sound System ……………………………………………………………………………….. 30 18.1. External Audio
Connections …………………………………………………………………30
19. Network Operation………………………………………………………………………… 30 19.1. Wi-Fi (Wireless
Network)………………………………………………………………………..30 19.2. Bluetooth®
……………………………………………………………………………………………….32 19.3. Airplane
Mode…………………………………………………………………………………………32
20. microSD Card Reader …………………………………………………………………….. 32 20.1. Inserting a
Memory Card……………………………………………………………………….32 20.2. Removing Memory
Cards………………………………………………………………………33
21. USB Port ……………………………………………………………………………………….. 33 22. Securing Your
Notebook ………………………………………………………………… 33
22.1. Password Setting (Power-on)………………………………………………………………..33 22.2. Kensington
Security Lock®…………………………………………………………………….34 23. Resetting the notebook to its
Factory Settings ……………………………….. 34 23.1. System Restore with Windows Recovery
Options……………………………..34 24. UEFI Configuration ………………………………………………………………………… 35
24.1. Executing the UEFI Configuration………………………………………………………..36 25. FAQs
Frequently Asked Questions ……………………………………………….. 36 26. Customer
Service…………………………………………………………………………… 38 26.1. What To Do in Case of Hardware
Problems ……………………………………….38 26.2. Find the Cause
………………………………………………………………………………………..38 26.3. Do You Need More Help?
………………………………………………………………………38 26.4. Driver
Support…………………………………………………………………………………………39 26.5. Transport
………………………………………………………………………………………………….39 26.6. Cleaning and Maintenance
…………………………………………………………………..40 26.7. Storage when not in
use………………………………………………………………………..40 27. Upgrading/Modifying and
Repair…………………………………………………… 41 27.1. Notes for Service Technicians
……………………………………………………………….41 28. UK Disposing of the
product………………………………………………………….. 42 29. Disposal (except for
UK)…………………………………………………………………. 42 30. Service
information……………………………………………………………………….. 43 31. Legal
Notice…………………………………………………………………………………… 44 31.1. Supplier/Producer/Importer
…………………………………………………………………44 32. Privacy
statement………………………………………………………………………….. 45 33. Index
…………………………………………………………………………………………….. 46
3
1. Information about these Operating Instructions
Thank you for choosing our product. We hope you enjoy using it. Read the
safety instructions and all other instructions carefully before using the
device for the first time. Note the warnings on the device and in the
operating instructions. Always keep the operating instructions close to hand.
If you sell the device or give it away, please ensure that you also pass on
these operating instructions. They are an essential component of the product.
1.1. Explanation of Symbols
If a block of text is marked with one of the warning symbols listed below, the
hazard described in that text must be avoided to prevent the potential
consequences described there from occurring.
DANGER! Warning of immediate risk of fatal injury!
WARNING! Warning: danger of electric shock!
WARNING! Warning: possible mortal danger and/or serious irreversible injuries!
WARNING! Warning: danger due to excessive volume!
CAUTION! Warning: possible light or moderate injuries!
NOTICE! Please follow the guidelines to avoid property damage.
4
Additional information on using the device.
Please follow the guidelines in the operating instructions.
·
Bullet point/information on operating steps and results
Tasks to be performed
Due to the 5 GHz frequency range of the used wireless LAN solution, use in EU countries is only permitted inside buildings.
Fig. A Fig. B
Indoor use Devices with this symbol are only suitable for use indoors.
Declaration of conformity (see section `Declaration of conformity’): Products
that feature this symbol meet the requirements of the EC directives.
UK conformity symbol: Products that have this symbol meet the requirements of
UK product safety directives.
Polarity symbols On devices with barrel connectors, these symbols indicate the
polarity of the plug. There are two variants for the polarity: either the
inner contact is positive and the outer contact is negative (Fig. A) or the
inner contact is negative and the outer contact is positive (Fig. B). Symbol
for direct current
Symbol for alternating current
5
This symbol means that the packaging and/or device contains lithium batteries
or rechargeable batteries.
The symbol indicates the manufacturer.
2. Proper Use
This device is designed for the use, management and editing of electronic
documents and multimedia content, as well as for digital communication. The
device is intended for private use only and not for industrial/commercial use.
Please note that we shall not be liable in cases of improper use: · Do not
modify the device without our consent and use
only spare parts and accessories which we have supplied or approved. · Follow
all instructions in this manual, especially the safety information. Any other
use is deemed improper and can cause personal injury or damage to the product.
· Do not use the device in extreme environmental conditions.
3. EU Declaration of Conformity
MEDION AG hereby declares that this product conforms with the essential
requirements and the remaining relevant regulations: · RE Directive 2014/53/EU
· Ecodesign Directive 2009/125/EC (and Ecodesign Regulation 2019/1782) · RoHS
Directive 2011/65/EU · Radio Equipment Regulations 2017(S.I. 2017/1206). Full
declarations of conformity are available at www.medion.com/conformity.
6
Use is only permitted inside buildings in all EU countries due to the 5 GHz frequency band of the inbuilt Wireless LAN solution.
AT
BE
BG CZ DK
EE
FR
DE
IS
IE
IT
EL
ES CY LV
LI
LT
LU HU MT
NL
NO
PL
PT RO
SI
SK
TR
FI
SE
CH UK(NI) HR
AT = Austria, BE = Belgium, BG = Bulgaria, CZ = Czech Republic, DK = Denmark, EE = Estonia, FR = France, DE = Germany, IS = Iceland, IE = Ireland, IT = Italy, EL = Greece, ES = Spain, CY = Cyprus, LV = Latvia, LI = Liechtenstein, LT = Lithuania, LU = Luxembourg, HU = Hungary, MT = Malta, NL = Netherlands, NO = Norway, PL = Poland, PT = Portugal, RO = Romania, SI = Slovenia, SK = Slovakia, TR = Turkey, FI = Finland, SE = Sweden, CH = Switzerland, UK(NI) = Northern Ireland, HR = Croatia
4. Declaration of Conformity for UK
MEDION AG herby declares that this product is conform to all relevant British
requirements.
Full declarations of conformity are available at www.medion.com/conformity.
7
5. Information on WLAN/Bluetooth®
Frequency range: Wi-Fi standard: Encryption:
2.4 GHz / 5 GHz / 6 GHz 802.11 a/b/g/n/ac/ax WEP/WPA/WPA2/WPA3
Frequency range/MHz
Channel
E.I.R.P / dBm
WLAN 2,4 GHz 2400 – 2483,5 1 – 13
< 20
WLAN 5 GHz 5150 – 5250
36 – 48
< 23
WLAN 5 GHz 5250 – 5350
52 – 64
< 23
WLAN 5 GHz 5470 – 5725
100 – 140
< 23
WLAN 5 GHz 5725 – 5865
149 – 165
(if available < 13,98)
WLAN 6 GHz 5955 – 6415
1 – 93
(if available < 23)
Bluetooth® 2,4 GHz 2402-2480 —
< 20
6. Information on Trademarks
Windows® is a registered trademark of Microsoft®. Intel®, the Intel® logo,
Intel Inside®, Intel Core®, UltrabookTM and Core Inside® are trademarks of the
Intel® Corporation in the USA and other countries.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG,
Inc. and are used by MEDION under licence. The USBTM word mark and logos are
registered trademarks of USB Implementers Forum, Inc. and are used by MEDION
under licence. Other trademarks and brand names are the property of the
respective owner.
8
7. Safety Instructions
7.1. Dangers for children and people with reduced ability to operate
electronics
This device may be used by children over the age of 8 and by persons with
limited physical, sensory or mental abilities or by those without experience
and knowledge, if they are supervised or have been instructed in the safe use
of the device and understand the ensuing dangers. · Children should be
supervised to ensure that they do not play
with the device. · Due to the expected high surface temperature of the mains
adapter, it may only be used in locations where it cannot be touched
accidentally by people with reduced reaction times (especially children). ·
Cleaning and user maintenance must not be carried out by children unless they
are supervised. · Keep the device and accessories out of reach of children.
DANGER! Risk of suffocation! Packaging material is not a toy! Packaging film
can be swallowed or used improperly. Therefore, there is a risk of
suffocation! Keep packaging material such as plastic film or
plastic bags away from children.
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WARNING! Impairment to hearing! Listening through earphones or headphones at
excessive volume levels, as well as changes to the basic settings of the
equaliser, drivers, software or operating system generates excessive acoustic
pressure and can lead to damage or loss of hearing. Before pressing play, set
the volume to the lowest setting. Start playback and increase the volume to a
comfortable level.
7.2. Operational Safety
Please read this section carefully and follow all instructions given. The
instructions will help you to operate the notebook reliably and increase its
service life. · Do not operate the mains adapter on freshly oiled surfaces, as
the ignition temperature of oils can be exceeded, particularly if it contains
turpentine. Sensitive surfaces may become discoloured or even warp as a result
of the high temperatures. Liquids penetrating the device may impair the
electrical safety of the product. Avoid exposing the device to water droplets
or spray and do not place anything containing water, e.g. vases, on or near
the device. Do not pour any fluids into the device. In order to avoid any
damage to the device, ensure that the plug contacts do not come into contact
with water under any circumstances. If this should occur, it is imperative
that the plug contacts are dried thoroughly before the device is used again.
CAUTION! Danger of electric shock! There is a risk of electric shock or fire
if the mains adapter is open!
10
Never open the housing of the device or the mains adapter! Never operate the
device if the housing is open. Never tamper with the mains adapter or live
parts! The slots and openings on the device are for ventilation purposes. Do
not cover these openings, as this could cause the device
to overheat or even catch fire. Do not insert anything into the device through
the slots and
openings. This could result in an electric shock or even ignite a fire which
will damage your device. Should the below occur, switch the device off
immediately/ do not switch the device on, disconnect the mains plug and
contact customer services if: · unusual noises can be heard coming from the
mains adapter or the notebook, or you notice smoke rising from the notebook or
mains adapter. · the AC adapter or the attached power cable or plug is burnt
or damaged. Replace faulty mains cables/mains adaptors only with original
parts. These parts should not be repaired under any circumstances. · the
device housing is damaged or liquid has penetrated into the device. Have the
device inspected by customer services. Otherwise, it may not be possible to
operate the device safely. There may be a risk of electric shock!
11
WARNING! Risk of explosion! Risk of explosion from the integrated rechargeable
battery. Never throw the notebook into an open fire.
7.3. Never carry out repairs yourself
CAUTION! Risk of electric shock! There is a risk of electric shock if repairs
are not carried out by qualified personnel! Never open the housing of the
notebook or the
mains adapter! In the event of a fault, please contact the Service
Centre or an approved repair specialist.
7.4. Setup Location
· The notebook may only be used indoors (due to the use of 5 GHz Wi-Fi
technology).
· Do not use the device in areas where there is a risk of explosion such as
tank farms, fuel storage depots or areas in which solvents are processed. It
is also not permitted to use this device in those areas where the air is
polluted with fine particles (e.g. flour dust or sawdust).
· Keep your notebook and all connected devices away from moisture and avoid
dust, heat and direct sunlight. Non-compliance with these instructions can
lead to faults or damage to the notebook.
· Do not use the notebook outdoors because external elements, such as rain,
snow, etc., could damage it.
· Set up and operate all components on a stable, level and vibrationfree
surface to prevent the notebook from falling down.
12
· Maintain a distance of at least one metre from sources of high-frequency and
magnetic interference (TV sets, speakers, mobile phones, DECT telephones,
etc.) in order to avoid malfunctions and data loss.
· Do not operate the notebook or power adaptor for long periods on your lap or
any other body part as the heat dissipation on the underside can result in
uncomfortable overheating.
· This device is not suitable for use with VDU workstations. 7.5.
Environmental Requirements · The notebook is most reliably operated at an
ambient
temperature between 5 °C (+41 °F) and 30 °C (+86 °F) and at a relative
humidity between 20% and 80% (without condensation). · When switched off, the
notebook can be stored for up to four weeks at temperatures between 0 °C (+32
°F) and 60 °C (+140 °F). In the event of storage for a longer period, the
notebook can be stored between 0 °C (+32 °F) and 25 °C (+77 °F), although
storage at 20 °C (+68 °F) ± 5 °C (+41 °F) is recommended. · During a
thunderstorm, unplug the AC adapter from the wall outlet. For extra safety, we
recommend using an overvoltage protection device to prevent the notebook from
sustaining damage as a result of power surges or lightning strikes.
13
NOTICE! Risk of damage! Large changes in temperature or fluctuations in
humidity can cause moisture build up within the notebook due to condensation.
This can cause an electrical short circuit. After transporting the notebook,
wait until the
device has reached room temperature before switching it on.
7.6. Power Supply
CAUTION! Risk of electrical shock! There are live components inside this AC
adapter. In the event of an unintentional short circuit of this AC adapter,
there is a risk of electrical shock or fire! Do not open the housing of the AC
adapter. Do not cover the mains adapter. Never touch the mains adapter with
wet hands. · To disconnect the notebook (mains adapter) from the power supply,
remove the mains plug (Schuko plug) from the power socket. Do not pull on the
cable to avoid damage. As long as the power adapter is connected to the mains,
it will always consume a small amount of power. · Before touching the mains
adapter, you must wait for an appropriate amount of time to allow it to cool
down. · Only connect the appliance to a properly installed and easily
accessible socket that is close to where you are using the appliance. The
local mains voltage must correspond to the technical specifications for the
appliance. If you are not sure about the power supply at the set-up location,
please ask your electricity supplier. · Only use this notebook and
accompanying AC adapter with each other.
14
· For extra safety, we recommend using an overvoltage protection device (surge
protector) to prevent your notebook from sustaining damage as a result of
power surges or lightning strikes.
· The only devices which may be connected to the device are those which meet
the requirements defined in the safety standard for audio, video or
information technology equipment.
NOTICE! Risk of damage! Unsuitable mains adapters may cause damage to the
product. Only use the mains adapter supplied in order to
charge the device.
7.7. Notes on the Battery
To extend your battery’s performance and lifespan and ensure safe operation,
you should also observe the guidelines below: · Avoid dirt and contact with
electrically conductive materials
or chemical substances and cleaning agents. · Use only the supplied AC adapter
to charge the battery. Make
sure (via the notebook display or acoustic signal) that the battery is fully
discharged before charging it again. · As the battery is integrated into the
device it cannot be readily replaced by the user themselves. In this case the
battery must be replaced by a service technician.
7.8. Cabling
· Position the cables so that they cannot be stepped on or might cause a risk
for tripping.
· To avoid damaging the cables, do not place any objects on them. · Do not
connect peripheral devices such as keyboards,
mouse and monitor, etc. when the notebook is switched
15
on to avoid damage to the notebook or the devices. Some devices may also be
connected while the computer is running. This is generally the case for
devices with a USB connection. In all cases, observe the relevant operating
instructions. · Maintain a distance of at least one metre from sources of
high-frequency and magnetic interference (TV sets, speakers, mobile phones,
DECT telephones, etc.) in order to avoid malfunctions and data loss. · Please
note that only shielded cables that are shorter than 3 metres may be connected
to the external interfaces of this notebook. · Do not exchange the supplied
cable for another one. Use only the supplied cable as this cable has been
extensively tested in our laboratory. · In addition, when connecting your
peripherals only use the connecting cables supplied with those devices. ·
Ensure that all connection cables are connected to their corresponding
peripheral device to avoid any interference radiation. · Remove any
unnecessary cables from your notebook to avoid possible interference.
7.9. Information about the Touchpad
NOTICE! Risk of damage! The touchpad is a highly sensitive input device and it
will respond to a light touch and minimal pressure. Never use undue force to
operate the touchpad as
this could damage or destroy it.
The touchpad is operated with the thumb or another finger and reacts to the
energy given out by the skin. Dust or grease on the touchpad can affect its
sensitivity.
16
· Do not use pens or other objects as these can damage your touchpad.
· Remove the dust or grease from the surface of the touchpad with a soft, dry
and lint-free cloth.
7.10. Protecting the Display The display is the most sensitive component part
of the device as it consists of thin glass. The display can break if subjected
to too much stress. · Do not allow any objects to drop onto the display. · Do
not place any objects on the display. · Do not scratch the display with your
fingernails or hard
objects. · Never lift the notebook up by the display as this could break
the hinges. · Only open the display until you feel resistance. Opening the
display beyond this noticeable resistance can damage the housing or the
device. Always hold the display in the middle when opening, positioning and
closing it. Never use force to open the display. · If the screen breaks, there
is a danger of injury. If this happens, pick up the shattered pieces wearing
protective gloves and send them to your service centre for professional
disposal. Finally, wash your hands with soap, as the pieces may have been
contaminated with chemicals. · Avoid contact between the display and hard
objects (e.g. buttons, wristwatch).
7.11. Data backup
Back up your data to external storage media before each update. We do not
accept any liability for claims for compensation arising from loss of data or
any consequential loss or damage.
17
7.12. Ergonomics
Avoid dazzle, reflections and a light-dark contrast that is too strong in
order to protect your eyes.
The notebook should never be placed next to a window because this is the
brightest part of the room in daylight. This brightness can make it more
difficult for the eyes to adjust to the darker display. The notebook should
always be positioned so that the direction of vision is parallel to the window
front. Setting up the notebook with your back to the window is incorrect as
reflections from the bright window on the screen will then be unavoidable. A
position looking onto the window is also incorrect as the contrast between the
dark screen and the bright daylight can cause problems for the eyes to adjust
and result in problems. The parallel line of vision should also be maintained
in relation to artificial lighting equipment. In other words, the same
criteria and principles apply where the workspace is illuminated with
artificial light. Where space restrictions make it impossible to set up the
screen as described, then correct positioning (rotating, tilting) of the
notebook/ screen can prevent dazzling, reflections and excessive bright-dark
contrast, etc. In many cases, an improvement can also be achieved by using
slats or vertical blinds on the windows, partition walls or by changing the
artificial lighting equipment.
Take regular breaks when working at your notebook to prevent tenseness and
fatigue.
Sitting for a long time without changing position can be uncomfortable.
Correct posture is very important for minimising the risks of physical
problems or damage.
50 – 60 cm
40 – 45°
90°
18
46 – 55 cm
66 – 71 cm
· In general change your position frequently (around every 20-30 minutes)
and take regular breaks to avoid tiredness.
· Back when sitting at your workstation, your back must be supported by your
chair’s backrest, which must be upright or angled slightly back.
· Arms your arms and elbows should be relaxed and loose. Your elbows should
be close to your body. Hold your forearms and hands roughly parallel to the
floor.
· Wrists when working with the keyboard, mouse or trackball, your wrists
should be stretched out and not bent at an angle of more than 10°, where
possible. Make sure that your wrists are not resting on the table edge itself.
· Legs your thighs should be horizontal or angled slightly down. Your lower
legs should form an angle with your thighs of approximately 90°. Your feet
should be resting flat on the floor. Use a foot rest if you need one, but
first make sure that your seat height has been adjusted correctly.
· Head your head should be upright or bent very slightly forward. Do not
work with your head or upper body twisted. As you work, the top edge of the
monitor should be at eye level or very slightly lower. The distance between
the monitor and the person viewing it depends on individual requirements.
Distances between 50 and 70cm are commonly used.
19
8. Included with your Notebook
Risk of suffocation! Packaging material is not a toy! There is a risk of
suffocation if plastic packaging is swallowed or used inappropriately! Keep
packaging material, e.g. plastic film or bags,
away from children.
Check your purchase to ensure all items are included and contact us within 14
days of purchase if anything is missing.
If there is any damage, please also contact our Service Department. Please
check that the contents are complete and notify us within 7 days of purchase
if any of the following components are missing: · notebook with battery ·
plug-in power supply · Documentation
9. Unpacking
Choose a suitable place to set up the device before unpacking it. Remove all
the packaging material. Please keep the packaging material in a safe place and
only use this to transport
the notebook. The surfaces of the device are covered in protective film to
prevent scratching during production and transport.Remove the film once the
device has been set up properly and before you use it.
20
10. Views and description of the controls
10.1. Open Notebook
1 2 3 4 5 6
7
21
1 Webcam LED 2 Webcam 3 Microphones 4 Display 5 ON/OFF switch with operationg
LED 6 Keyboard 7 Touchpad
10.2. Left Side
8 9 10 11 12 13 14
15
8 LED of the power adapter connector At a charge level of 0 – 99 %, the LED
lights red. At a charge level of 100 %, the LED lights green.
9 Power supply (DC In)
10 HDMI connector
11 USB 3.2 port (type A)
12 USB 2.0 port (type C)
13 Privacy mode LED: Lights up green when privacy mode is off. 14 “Private
mode” slider
switches the webcam and internal microphone on/off 15 Stereo loudspeakers
22
10.3. Right Side
16
15
12 20 19 18 17
15 Stereo loudspeakers
16 USB 2.0 port (type A)
17 Kensington security lock®
18 USB 3.2 port (type A)
19 Audio combi connection (mic in, headphones)
20 microSD card slot
11. Power Supply
11.1. On/Off Switch
Open the notebook and hold the on/off switch down briefly to switch the
notebook on or off.
If it is no longer possible to switch off the notebook via the software, keep
the On/Off switch pressed down for about 10 seconds. Do not switch your
notebook off while the hard drive is being accessed. Otherwise data may be
lost. To protect the hard drive, you should always wait for 5 seconds after
switching off the notebook before switching it back on again.
23
12. Preparation for Starting-Up
To operate your notebook safety and ensure a long service life, you have to
read the “Operational Safety” chapter at the beginning of this manual. All
operating software is already fully preinstalled on the notebook so there is
no need for you to install any more drivers and you can get started right
away. Connect the mains cable to the notebook and connect the plug-in power
supply
to an easily accessible socket. Open the display with your thumb and
forefinger to the desired position. Only
open the display until you feel resistance. Always hold the display in the
middle when opening, positioning and closing it. Failure to do so could damage
the display. Never use force to open the display.
When first operating your notebook please ensure that the AC adapter is
connected.
Switch the notebook on by pressing the on/off switch. The notebook will now
start and run through various installation steps.
The operating system cannot be used unless you agree to the terms and
conditions of use during the installation process. Have the information ready
for access to Wi-Fi or your email inbox in case you wish to set this up now.
The loading process of the operating system takes a little longer during the
initial setup. Once all the necessary data has been entered, the operating
system will be set up. The operating system is fully loaded once the Windows®
start-up screen appears.
NOTICE! Loss of data! The initial installation may take a few minutes. Do not
unplug the notebook from the power source or switch it off during the initial
installation. This may adversely affect the installation. Do not switch off
the notebook until after the
installation has been completed successfully and the startup screen appears.
24
12.1. Starting the Notebook
Open up the display as described above and press the on/off switch. Follow the
instructions on the screen. Step by step instructions will guide you
through the process to be followed. The welcome procedure takes you through
several screens and dialogues. Select your desired language and then the
corresponding country settings.
Licence Agreement Please read through the licence agreement carefully. It
provides important legal information about the use of your software product.
To view the text in full, you must slide the scroll bar downwards using the
mouse until you reach the end of the document. You accept the licence
agreement by checking Accept. Only this entitles you to use the product in
accordance with the terms and conditions.
In the first few days following the initial installation, Windows® may update
and configure data (e.g. with new updates) which can result in delays in the
notebook shutting down and starting up. For this reason, do not switch the
notebook off prematurely. This may adversely affect the installation.
13. AC Power
Your notebook comes with a universal AC power supply for alternating current
which automatically adapts to the available power source. The following values
are supported: AC 100 240 V~ 50/60 Hz. Observe the safety information
concerning the power supply. The adapter supplies the notebook with power and
also charges the battery. Your battery will also be charged while you work on
your notebook with the AC adapter connected. The AC adapter also consumes
power when the notebook is not connected to it. You should therefore always
remove the AC adapter plug from the wall outlet when it is not connected to
the notebook.
Make sure that you only use the supplied mains adapter with this notebook.
14. Battery Mode
Batteries store electrical energy in their cells and then release it again as
required. Please charge and discharge the new battery completely two or three
times consecutively to ensure that it reaches its optimum performance!
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14.1. General Handling of Rechargeable Batteries
When handling rechargeable batteries, it is important to ensure that they are
correctly used and charged so that the capacity of the battery is fully
utilised and its service life is maintained for as long as possible. The
optimal charging temperature is approx. 20 °C . Please also take note of the
safety instructions on “Safety Instructions”. Carry out a complete discharging
and charging cycle once a month, then store
the device with approx. 50% of the battery capacity. This will prevent the
battery becoming full discharged and permanently damaged or no longer capable
of being charged. The device should not be charged unattended. Do not position
the device on sensitive or highly flammable materials during the charging
process. Do not cover the notebook while charging the battery.
14.1.1. Shipping Mode
The notebook is in secure transport mode after being unpacked; this prevents
accidental switching on and discharging the battery. Before switching on for
the first time, you must connect the AC adapter and wait
around 8 seconds before activating the on/off switch.
14.1.2. Charging the Battery
The battery is charged using the AC adapter. When the AC adapter is connected,
the battery charges automatically regardless of whether or not the notebook is
switched on or not.
The charging process is interrupted if the temperature gets too high. Left-
click on the battery symbol in the taskbar to display the battery status, and,
if necessary, use the F1 key to open Windows Help.
14.1.3. Discharging the Battery
Operate the notebook on battery power until it turns itself off due to low
battery charge.
NOTICE! Loss of data! A sudden power failure may result in the loss of data.
Be sure to save your open files promptly to prevent
any data loss.
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14.1.4. Battery life
The actual operating time varies depending on the configuration of the
powersaving functions. Note: your notebook consumes more power when running
certain applications. The battery life will be reduced if the processor or
graphics components of the notebook are used to capacity over an extended
period of time. This can occur in the case of games with elaborate graphics,
videos, music editing or graphics editing.
If you ignore the low battery warning, your notebook will shut down.
15. Power Management (Power Options)
Your notebook offers automatic and user selectable power-saving and energy
functions that can be used to optimize battery life and reduce the overall
operating costs. The energy-saving functions can be found in the Windows®
settings.
15.1. Energy Saving Tips
· Press Fn+F8 to turn the device into power saving mode. · Press the On/Off
button to exit the power saving mode. · Tune the settings in Power Options to
optimise the computer’s power
management. · Always disconnect the AC power cord or uninstall the battery
pack or switch off
the wall outlet if the computer would be left unused for a certain time to
achieve zero energy consumption. The power management feature allows the
computer to initiate a lower-power or “Sleep” mode after a period of user
inactivity. To take advantage of these potential energy savings, the power
management feature has been preset to behave in the following ways when the
system is operating on AC power: · Turn off the display after 5 minutes ·
Initiate Sleep after 5 or 15 minutes and when the system is operating on DC
power: · Turn off the display after 3 minutes · Initiate Sleep after 3 or 10
minutes
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16. Display
16.1. Opening and Closing the Display
The special design of the display hinges keeps the display closed without the
need for an additional catch. To open the notebook, fold the display up to the
desired position using your
thumb and forefinger.
NOTICE! Risk of damage! Forcibly opening up the screen may damage the
notebook. Only open the display until you feel resistance. Opening
the display beyond this noticeable resistance can damage the housing or the
device. Always hold the display in the middle when opening, positioning and
closing it.
The opening and closing of the display can be assigned different functions,
e.g. power save, hibernate and shut down, via Settings -> System -> Mains
operation and Power save.
16.2. Connecting an External Monitor
The Notebook has an HDMI port for an external monitor. Shut down your Notebook
correctly. Plug the external monitor’s signal cable (not included) into the
HDMI socket on
the Notebook. Connect the external monitor to the wall outlet and switch it
on. Now switch your Notebook on.
17. Data Input
17.1. Keyboard
The double assignment of certain keys means that the range of functions
available to you is the same as on a conventional Windows keyboard. Some
functions are entered using the Fn key (standard on most notebooks).
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17.1.1. Specific Keyboard Shortcuts
Short Cuts
Description
Fn + ESC Fn + F1 Fn + F2
Touchpad Switches the touchpad on and off.
Display Switches the display off / on.
Mute Switches the sound on or off.
Fn + F3 Fn + F4 Fn + F5
Volume down Decreases the playback volume.
Volume up Increases the playback volume.
Brightness down Reduces the brightness of the display.
Fn + F6 Fn + F7 Fn + F8
Brightness up Increases the brightness of the display.
Opens Windows Settings.
Sleep The notebook goes into power-saving mode.
Fn + F9 Fn + F10 Fn +F11
Music track / video back music track / video forward Music/Video: Play / Pause
Fn + F12
Display Switches the screen display between LCD, external display and duplicate display.
17.2. Touchpad
NOTICE! Risk of damage! If unsuitable objects are used to control the device,
this could permanently damage the touchpad. Do not use any sharp objects (e.g.
a pen).
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18. Sound System
18.1. External Audio Connections
Using the external connections provides you with an ideal opportunity to
connect your Notebook to external devices. The Fn+F3 and Fn+F4 keyboard
shortcut enables you to adjust the volume. You can change the settings by
right-clicking on the speaker symbol in the taskbar.
WARNING! Impairment to hearing! Listening through earphones or headphones at
excessive volume levels, as well as changes to the basic settings of the
equaliser, drivers, software or operating system generates excessive acoustic
pressure and can lead to damage or loss of hearing. Before pressing play, set
the volume to the lowest setting. Start playback and increase the volume to a
comfortable level.
19. Network Operation
19.1. Wi-Fi (Wireless Network)
This function enables you to establish a network connection to a corresponding
remote station. Please read about the necessary requirements. The Wi-Fi
function is enabled and disabled via the Windows® menu and is activated by
default.
19.1.1. Restricted use
Always switch off the product in the following situations: · in hospitals,
clinics or other health centres and in all places in the immediate
vicinity of medical equipment, · in all places where there is a risk of
explosion (e.g. petrol stations; in dusty
environments, e.g. with metal dust), · in places where it is compulsory to
switch off radio-controlled equipment, e.g.
on major construction sites or in places where blasting operations are carried
out.
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WARNING! Danger from radio signals and electromagnetic radiation! Radio
signals and electromagnetic radiation can affect the functionality of
sensitive electronic devices, such as pacemakers or implanted cardioverter
defibrillators. Keep the product at least 20 cm away from these
devices, as radio signals and electromagnetic radiation may affect their
functionality.
The radio waves emitted may cause interference to hearing aids.
19.1.2. Data Security
The manufacturer is not liable for data loss due to unsecured access by third
parties.
Secure your WLAN network with suitable encryption so that third parties cannot
access your data.
19.1.3. Requirements
A so called Wi-Fi access point may be used as a remote station. A Wi-Fi access
point is a radio transmitting device that communicates with your Notebook and
controls access to the connected network. Wi-Fi access points are frequently
found in large offices, airports, train stations, universities or Internet
cafés. They provide access to particular services and networks or to the
Internet. Access permissions are generally necessary and often result in usage
charges. Access points often have built-in DSL modems. These so called routers
establish the connection to the existing DSL Internet connection and the Wi-
Fi. A connection can also be established to another end device with Wi-Fi
functionality without an access point. Without a router, however, the network
is restricted to those devices directly connected to it. If encryption is used
for the transfer, the same procedure must be used for all devices. Encryption
is a procedure to protect the network from unauthorised access. The transfer
speed can vary depending on the distance and the number of users accessing the
remote station.
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19.2. Bluetooth®
Bluetooth technology is used to wirelessly bridge short distances. Bluetooth
devices transfer data via radio so that computers, mobile phones, printers,
keyboards, mice and other devices can communicate with one another wirelessly.
Bluetooth wireless technology has numerous possible applications. A few of
them are listed below: · Creating a wireless Internet connection using a
mobile phone. · Transferring files between computers or between a computer and
another device. · Printing using a Bluetooth printer. · Using a Bluetooth
keyboard and mouse. · Connecting to a PAN (Personal Area Network). The
Bluetooth wireless technology data transfer speed can vary depending on the
device or environmental factors. Data can be transferred through walls, jacket
pockets and briefcases using a Bluetooth device. The transfer between
Bluetooth devices occurs at the high frequency of 2.4 Gigahertz (GHz).
Do not operate the Bluetooth function in locations (e.g.: hospitals,
aeroplanes, etc.) where there is sensitive equipment. Do not switch the device
unless you are sure it will cause no interference.
19.3. Airplane Mode
In flight mode, all wireless connections (e.g. Wi-Fi, Bluetooth®) are
disabled. The airplane mode is disabled by default to ensure that all wireless
connections are available.
20. microSD Card Reader
The shape and capacity of a memory card can vary depending on the
manufacturer.
Memory cards are not included.
20.1. Inserting a Memory Card
NOTICE! Risk of damage! Incorrectly inserting the memory card may damage the
device. Pay attention to the correct alignment of the
memory card.
Slide the memory card into the card slot as far as posssible and make sure
that the contacts face downwards.
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20.2. Removing Memory Cards
First, log off the memory card to prevent data loss. To remove memory cards,
first push these into the socket to release the safety
catch. Now pull the card out of the slot and store it properly.
Memory cards are consumables and must be replaced after a long period of use.
You will find information on write protection for your memory card in the
relevant operating instructions.
21. USB Port
The universal serial bus is a standard for connecting input devices, scanners
and other peripherals. The USB 3.2 ports are fully backwards compatible.
Due to the arrangement of the contacts, the plug will only fit into the socket
in one position (exception USB type C). Ensure that the plug and the port fit
together precisely in order to avoid any damage to the contacts. Where
possible, always connect your USB devices to the same port that they were
originally installed on. Otherwise they will be assigned a new ID and the
drivers will need to be reinstalled.
22. Securing Your Notebook
22.1. Password Setting (Power-on)
You can protect your notebook against unauthorised use with a power-on
password. On switching on the notebook, a password prompt will appear on the
screen. The password is set up in the UEFI configuraton.
NOTICE! Risk of damage! Please note that changes should only be carried out
here by very experienced users, as changes in the UEFI setting may have
implications for the stable operation of the notebook. Keep your password in a
safe place. If you forget
your password, you have no way of deleting it. If this happens, contact your
service centre.
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You can also use the Windows® security options to protect your data against
unauthorised access.
22.2. Kensington Security Lock®
you can use a so called Kensington® security lock to protect your notebook
against theft. This security lock (complete with cable) is usually available
as an accessory in specialist retailers. To attach the security lock, wind the
cable around a stationery object, e.g. a table leg. Plug the lock into the
Kensington® device and turn the key to lock it. Keep the key in a safe place.
23. Resetting the notebook to its Factory Settings
Use the Windows system recovery options if your system fails to respond as
normal and a system recovery becomes necessary.
NOTICE! Risk of damage! A flat battery during the recovery process may lead to
data loss or cause damage to the system. Always connect the mains adapter when
restoring
the system as the recovery process may take several hours.
23.1. System Restore with Windows Recovery Options
If you experience problems with your device, you can refresh or reset it.
Windows is reinstalled when you refresh your device. Your personal files and
settings are retained. Windows is also reinstalled when you reset your device.
However, your files, settings and apps except for the apps pre-installed on
the device are deleted.
If your notebook does not start properly three times in a row, the Windows
recovery menu automatically appears.
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23.1.1. How to Refresh your Notebook
Open the start menu. Select the Settings app from the list. Tap or click on
Update & Security. Tap or click on the menu option Recovery. Tap or click on
Get started. A dialogue box will now open, select the recovery option Keep my
files to
refresh your notebook.
23.1.2. How to Reset your Notebook
Open the start menu. Select the Settings app from the list. Tap or click on
Update & Security. Tap or click on the menu option Recovery. Tap or click on
Get started. A dialogue box will now open, select the recovery option Remove
everything
to completely reinstall Windows.
NOTICE! Loss of data! All the data stored on your notebook will be deleted as
a result of resetting it. Back up your data before resetting the notebook.
Always perform any type of recovery using AC power. If you have forgotten the
Windows password for your device, you can also restore the notebook from the
login screen after rebooting the device. To do this, hold down the Shift key
while on the login screen and then select Power > Restart in the bottom right.
After rebooting the device, select Troubleshoot > Reset this PC.
24. UEFI Configuration
The UEFI configuration (basic hardware configuration of your system) provides
you with a number of options for the configuration and operation of your
notebook. For example, you can modify the operating mode for interfaces,
security features or power supply management. The notebook has already been
configured by the manufacturer to ensure optimum operation.
35
NOTICE! Loss of data! The notebook has already been configured by the
manufacturer to ensure optimum operation. Modifications may affect the stable
and safe operation of the system. Changes must only be carried out by
specialists or
very experienced users.
24.1. Executing the UEFI Configuration
You can only run the configuration program upon system startup. If the
notebook has already started up, switch it off and restart it. Press the F2
key to run the UEFI configuration.
25. FAQs Frequently Asked Questions
How do I activate Windows®? · Windows® is activated automatically as soon as
an Internet connection is
established. The time is incorrect. Click with the right mouse button on the
clock in the bottom right corner of
your screen and then click on “Adjust date/time”. You can then change the time
and also, if necessary, the time zone in the
window that opens. When is restoring factory settings recommended? · This
method should only be selected as a last resort. Read about the alternatives
in the System recovery section. How do I perform a data backup? · Back up your
data on external media. If you need help to back up your data,
press the F1 key for Windows Help. Why do I need to reinstall my USB device
even though I have already done it? · If the device is not operated on the
same USB port as the one it was installed in,
it automatically receives a new identifier. The operating system then treats
it like a new device and tries to reinstall it. · Use the installed driver or
connect the device to the port on which it was originally installed. The
notebook will not switch on. If the notebook is in battery mode, connect the
notebook to the AC adapter and check that the battery is charged or being
charged. If you are already operating the notebook using the AC adapter,
disconnect the adapter plugfrom the outlet and connect an electrical appliance
such as a lamp
36
to the same outlet to test it. If the lamp does not work either, seek the
advice of an electrician. The screen is black. · This fault can have various
causes: – The operating light (on/off switch) does not light up and the
Notebook is in
hibernation. Solution: Press the on/off switch. The Notebook turns itself off
during operation. The battery may be fully discharged. Plug the Notebook in
using the AC adapter and charge the battery. The Notebook cannot be switched
on. If you are running the Notebook on battery, check thatit is fully charged.
The WLAN/Bluetooth connections do not work. Check whether airplane mode is
disabled. The touchpad is not working. To activate the touchpad, press the
Fn+ESC keyboard shortcut. Problem recognising an additional hard drive If you
add an additional hard drive to your device, the drive may not be immediately
visible under Windows. If this is the case, proceed as follows: Right click on
the Start button. Then left click on Disk Management and confirm the window
that now opens with OK. Maximise the next window so that it is easier to work
in it.
1
In the lower part of the window you can now see the additional hard drive.
Click with the right mouse button in the area highlighted above . Select the
first option shown and confirm your selection by clicking the left
mouse button. Now keep clicking on Next until Finish appears and click on it
to confirm. The hard drive will be visible in Windows Explorer and available
for use after a few seconds.
37
For questions about the operating system, please use the system’s builtin help
function by pressing the F1 key or go to www.microsoft.com.
26. Customer Service
26.1. What To Do in Case of Hardware Problems
Malfunctions can sometimes have quite trivial causes, but they may also be the
result of defective components. We have included a brief troubleshooting guide
below which may help to solve any problems. If these tips don’t do the trick,
then we’ll be more than pleased to help you out. Just give us a call!
26.2. Find the Cause
Start by carefully checking all the cable connections. If the notebook is
connected to peripheral devices, check all the cable connections here too.
26.3. Do You Need More Help?
You’ve checked through the suggestions in the previous section and you’re
still having problems with your device? Then call our hotline or contact us at
www.medion.com. We’ll be glad to help you. Before contacting your technology
centre, however, prepare the following information: · Have you made any
upgrades or modifications to the initial configuration? · What is the model
number of your notebook? (model number to be found on
the rating plate of your product) · What peripheral devices do you use? · What
messages, if any, appear? · What software were you using when the problem
occurred? · What steps have you already taken to try and rectify the problem?
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26.4. Driver Support
The system has been thoroughly and successfully tested with the installed
drivers in our test laboratory. It is normal in the computer sector, however,
for the drivers to need updating from time to time. This is because there may
be compatibility problems with other components (programs, devices) which have
not yet been tested.
For critical or security-related updates, the drivers are loaded and installed
automatically when the device is connected to the internet So-called optional
driver updates can be loaded and installed via the Windows Update function.
26.5. Transport
Please note the following information if you wish to transport the Notebook:
Switch the notebook off. After transporting the notebook, wait until the
appliance has reached
room temperature before switching it on. Large changes in temperature or
fluctuations in humidity can cause moisture build-up within the notebook due
to condensation. This can cause an electrical short circuit. Always use a
notebook carrying case to protect the notebook from dirt, moisture, vibrations
and scratches. Always use the original cardboard packaging to ship your
notebook and obtain advice on this from your carrier. Always charge your
battery fully before embarking on longer trips and do not forget to take along
your AC adapter. Find out about the power and communication options available
in your destination before travelling. Where necessary, purchase the required
power adapter before departure. When going through the hand luggage check at
the airport it is recommended that you send the notebook and all magnetic
storage media (e. g. external hard drives) through the x-ray facility (the
device that scans your bags). Avoid the magnetic sensor (the structure that
you walk through) or the magnetic hand scanner (the manual device used by
security personnel) as this may destroy your data, among other things.
39
26.6. Cleaning and Maintenance
WARNING! Danger of electric shock! There is a risk of death as a result of
electric shock if the housing is open and if parts inside the device are
touched! Do not open the housing of the notebook. It does
not contain any parts requiring maintenance. Always unplug the device and
disconnect all cables before cleaning!
You can increase the lifespan of your notebook with the following measures:
Only use a damp, lint-free cloth to clean the notebook. Do not use solvents,
corrosive or aerosol-based detergents to clean the device. Use special
cleaning products for the display and the touchpad (e.g. glass
cleaner). Under no circumstances must liquids penetrate inside the device as
this may
cause damage. Do not expose the screen to strong sunlight or ultraviolet
light.
NOTICE! Risk of damage! To avoid damaging the device, never allow the plug
contacts to come into contact with water. If this nevertheless happens, it is
essential that the
plug contacts are rubbed dry before using the device again.
26.7. Storage when not in use
Store the notebook in a cool, dry place if you are not going to use it for an
extended period of time and make sure that it is protected from dust and
extremes of temperature.
Remove all media from the USB slots and the card reader. Remove all cables and
connected peripheral devices.
When the notebook is not in use, we recommend storing it in a bag to protect
it from dust and dirt.
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26.7.1. Battery Protection
NOTICE! Loss of data! Unintentional or random changes to UEFI settings may
affect the stable and safe operation of the system. Changes must only be
carried out by specialists or
very experienced users.
If you cannot use your laptop for a longer period of time (e.g. you go on
holiday) activate the battery protection manually in your device’s UEFI. This
protects your battery from fully discharging. In the UEFI you will find the
Ship Mode option under the Save and Exit menu
option. Select the Ship Mode option with the arrow keys and confirm the
selection with
Enter. Now confirm the following warning with Enter and unplug the laptop from
the
mains. Turn off the notebook. Your notebook is now in transport mode. Read
more about this in chapter ,,14.1.1. Shipping Mode”.
27. Upgrading/Modifying and Repair
Upgrades and modifications to your notebook should only be carried out by
qualified specialists. If you do not have the necessary qualifications, have
the work carried out by a qualified service technician. Please contact your
customer service department if you have technical problems with your notebook.
If a repair must be carried out, please contact only our authorised service
partners.
27.1. Notes for Service Technicians
Only service technicians may open up the notebook housing or upgrade or modify
your notebook.
Use only original replacement parts. Before opening the housing, disconnect
all power and connecting cables. If the
notebook is not disconnected from the power supply before being opened, there
is a risk that components could be damaged. Internal components of the
notebook may be damaged by electrostatic discharge (ESD). Carry out repairs,
as well as system enhancements or modifications, at an ESD workplace. If such
a workplace is not available, wear an antistatic cuff or ensure you are
touching an earthed, metallic object. We will charge for any repairs to damage
caused by incorrect handling.
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28. UK Disposing of the product
PACKAGING Your appliance has been packaged to protect it from damage in
transit. The packaging is made of materials that can be recycled in an
environmentally friendly manner.
BOX Recycle
BAG Recycle
TRAY Recycle
APPLIANCE Old appliances may not be disposed of with household waste! Should
the product no longer be capable of being used at some point in time, dispose
of it in accordance with the regulations in force in your city or country.
Please ensure your recycling information applies to the local regulations.
This ensures that old appliances are recycled in a professional manner and
also rules out negative consequences for the environment. For this reason,
electrical equipment is marked with the symbol shown here.
29. Disposal (except for UK)
PACKAGING The product has been packaged to protect it from damage in transit.
The packaging is made of materials that can be recycled in an environmentally
friendly manner.
DEVICE The device is equipped with one integrated rechargeable battery. At the
end of its service life, do not dispose of the device with normal household
rubbish. Instead, contact your local authority to find out how to dispose of
the device in an environmentally friendly manner at collection points for
electrical and electronic scrap.
42
30. Service information
Please contact our Customer Service team if your device ever stops working the
way you want or expect it to. There are several ways for you to contact us: ·
In our Service-Community, you can meet other users, as well as our staff, and
you can exchange your experiences and pass on your knowledge there. You will
find our Service-Community at community.medion.com. · Alternatively, use our
contact form at www.medion.com/contact. · You can also contact our Service
team via our hotline or by post.
Opening times
Hotline number UK
Mon Fri: 08.00 20.00 Sat Sun: 10.00 16.00
0333 3213106
Service address
MEDION Electronics Ltd. 120 Faraday Park, Faraday Road, Dorcan
Swindon SN3 5JF, Wiltshire United Kingdom
You can download this and many other sets of operating instructions from our
service portal at www.medionservice.com.
We have stopped providing printed copies of our warranty terms and conditions
as part of our commitment to sustainability, but you can access the warranty
terms and conditions on our service portal.
You can also scan the QR code on the side of the screen, to download the
operating instructions onto your mobile device from the service portal.
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31. Legal Notice
Copyright © 2023 Date: 10.05.2023 All rights reserved.
These operating instructions are protected by copyright. Mechanical,
electronic and any other forms of reproduction are prohibited without the
written permission of the manufacturer. Copyright is owned by the company:
MEDION AG Am Zehnthof 77 45307 Essen Germany
Please note that you cannot use the address above for returns. Please always
contact our Customer Service team first.
31.1. Supplier/Producer/Importer
Please note that you cannot use the address below for returns. Please contact
the Service Centre mentioned above.
MEDION AG Am Zehnthof 77 45307 Essen Germany
Importer for GB market by: MEDION AG c/o MEDION ELECTRONICS LTD. 120 Faraday
Park, Faraday Road, Dorcan Swindon SN3 5JF, Wiltshire United Kingdom
44
32. Privacy statement
Dear customer, We wish to inform you that we, MEDION AG, Am Zehnthof 77, 45307
Essen, Germany process your personal data as a data controller. For matters
regarding data protection, we are supported by our company data protection
officer who can be contacted at MEDION AG, Datenschutz, Am Zehnthof 77, D
45307 Essen; datenschutz@medion.com. We process your data for the purpose of
warranty processing and associated processes (e.g. repairs) and therefore rely
on processing your data for the sales contract concluded with us. Your data
will be provided to repairers contracted to us for the purpose of warranty
processing and associated processes. We generally store your personal data for
a period of three years in order to fulfil your legal warranty rights. You
have the right to be informed of the personal data concerned as well as the
right to rectification, deletion, restriction of processing, the right to
object to processing, as well as the right to data portability. In case of
access and cancellation rights, restrictions apply according to S 34 and S 35
of BDSG (Federal Data Protection Act) (Art. 23 GDPR). In addition, there is a
right of appeal to a competent data protection supervisory authority (Article
77 GDPR in conjunction with S 19 BDSG). The state official for data protection
and freedom of information for MEDION AG is Nordrhein Westfalen, P box 200444,
40212 Düsseldorf, Germany. www.ldi.nrw.de. The processing of your data is
necessary for warranty processing: it is not possible to process the warranty
without the provision of the required data.
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33. Index
B Battery Mode ……………………………………….. 25
Charging the Battery ……………………… 26 Discharging the Battery…………………. 26
Bluetooth®…………………………………………….. 32
C Card Reader
Inserting a Memory Card ………………. 32 Removing a Memory Card…………….. 33 Connecting
Cabling……………………………………………… 15 Power Supply…………………………………… 14 Connecting an
External Monitor ………. 28 Customer Service ………………………………… 38 Driver Support
………………………………… 39 Find the Cause ………………………………… 38 What To Do in Case of
Hardware Problems ………………………………………….. 38
D Data backup …………………………………………. 17 Display…………………………………………….. 17, 28
Opening and Closing……………………… 28 E
Energy Saving Tips ………………………………. 27 Environmental Requirements……………. 13
Ergonomics…………………………………………… 17
Arms………………………………………………….. 19 Back…………………………………………………… 19 General
…………………………………………….. 19 Head …………………………………………………. 19 Legs……………………………………………………
19 Wrists………………………………………………… 19
F FAQ Frequently Asked Questions…… 36
I Included with your Notebook……………. 20
K Keyboard ………………………………………………. 28
Shortcuts………………………………………….. 29
L Licence Agreement……………………………… 25
N Network Operation……………………………… 30
Requirements………………………………….. 31 Wi-Fi (Wireless Network) ……………….. 30 Notes for
Service Technicians ……………. 41
O Operational Safety ………………………………. 10
P Power Management (Power Options) 27 Power Supply……………………………………….. 23
On/Off Switch………………………………….. 23 Preparation for Starting-Up……………….. 24 Proper
Use………………………………………………..6
R Repair…………………………………………………….. 41
S Securing Your Notebook…………………….. 33
Kensington Security Lock® ……………. 34 Password Setting (Power-on) ……….. 33 Setup
Location …………………………………….. 12 Sound System………………………………………. 30 External Audio
Connections …………. 30 Starting the Notebook………………………… 25
T Touchpad………………………………………… 16, 29 Transport ………………………………………………. 39
U UEFI Configuration………………………………. 35 Upgrading/Modifying…………………………. 41 USB
Port………………………………………………… 33
46
References
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