brother HL-L2357DW Mono Laser Printers User Guide

: June 17, 2024
: Brother

Table of Contents

brother HL-L2357DW Mono Laser Printers
IMPORTANT INFORMATION
User’s Guides and Where to Find Them
The Online User’s Guide Helps You Get the Most Out of Your Machine
Questions or Problems?
General Information
HL-L2357DW/HL-L2352DW/HL-L2372DN/HL-L2375DW
Load Paper
Load Paper in the Manual Feed Slot
Troubleshooting
Appendix
CUSTOMER SERVICES
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

brother HL-L2357DW Mono Laser Printers

IMPORTANT INFORMATION

Online User’s Guide
For more advanced instructions, information, and product specifications, see the Online User’s Guide at support.brother.com/manuals

Brother recommends keeping this guide next to your Brother machine for quick reference.

User’s Guides and Where to Find Them

Which Guide?	What’s in It?	Where Is It?
Product Safety Guide	Read this Guide first. Please read the Safety

Instructions before you set up your machine. See this Guide for trademarks and legal limitations.| Printed / In the box
Quick Setup Guide| Follow the instructions for setting up your machine, and installing the Full Driver & Software Package for the operating system and connection type you are using.| Printed / In the box
Reference Guide| Learn the basic operations and basic machine maintenance. See troubleshooting tips.| Printed or on Brother Installation Disc / In the Box
Online User’s Guide| In addition to information about the Print operations, mobile device functions, troubleshooting, and other useful information is included about using the machine on a network.| Brother Solutions Center1
Mobile Print/Scan Guide for Brother iPrint & Scan| This Guide provides useful information about printing from your mobile device when connected to a Wi-Fi® network.| Brother Solutions Center1

1 Visit support.brother.com/manuals.

The Online User’s Guide Helps You Get the Most Out of Your Machine

We hope that you find this guide helpful. To learn more about your machine’s features, please take a look at our Online User’s Guide. It offers:

Quicker Navigation!
✔Search box
✔ Navigation index in a separate panel
Comprehensive Format!
✔ Every topic in one guide
Simplified Layout!
✔ Step-by-step instructions
✔ Feature summary at the top of the page

Search Box
Navigation
Summary
Step-by-Step Instructions

To View Online User’s Guides
To view the Online User’s Guide and other available guides, visit support.brother.com/manuals.
(Windows®)
You can also access your machine’s guides using Brother Utilities. The Brother Utilities tool is included in the standard installation and, when installed, you can find it either as a shortcut on your desktop, or from the Windows® Start menu.

Questions or Problems?

Take a Look at our FAQs, Solutions, and Videos Online.

Go to your model’s FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com

Provides several ways to search
Displays related questions for more information
Receives regular updates based on customer feedback

General Information

Control Panel Overview

HL-L2312D

Power On/Off Button
- Turn on the machine by pressing .
- Turn off the machine by pressing and holding .
Toner LED
The Toner LED indicates that the Toner is low.
Drum LED
The Drum LED indicates that the Drum Unit must be replaced soon.
Paper LED
The Paper LED indicates that there is an error relating to paper feeding.
Ready LED
The Ready LED blinks to indicate the machine’s status.
Go Button
- Press Go to clear certain errors.
- Press Go to print any data remaining in the machine’s memory.
- Press and hold Go for about two seconds to cancel a print job.

HL-L2357DW/HL-L2352DW/HL-L2372DN/HL-L2375DW

The control panel will vary depending on your model.

LCD (Liquid Crystal Display)
Displays messages to help you set up and use your machine.
Wireless Models:
A four-level indicator shows the wireless signal strength if you are using a wireless connection
Power On/Off Button
- Turn on the machine by pressing .
- Turn off the machine by pressing and holding . The LCD displays [Shutting Down] for a few seconds before going off.
Network Buttons
- Wired Models:
  Network
  Press Network to set up wired network settings.
- Models with Wireless Function:
  WiFi
  Press the WiFi button and launch the wireless installer on your computer. Follow the onscreen instructions to set up a wireless connection between your machine and your network.
  When the WiFi light is on, your Brother machine is connected to a wireless access point.
  When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
Menu Buttons
OK
Press to store your machine settings. After you change a setting, the machine returns to the previous menu level.
Back
- Press to go back one level in the menu.
- Press to select the previous digit when setting numbers.
  ⯅ or ⯆ ( + or -)
- Press to scroll through menus and options.
- Press to enter a number or to increase or decrease the number. Press and hold down a or ▼ to scroll faster. When you see the number you want, press OK.
Go Button
- Press to clear certain error messages. To clear all other errors, follow the control panel instructions.
- Press to print any data remaining in the machine’s memory.
- Press to select the displayed option. After you change a setting, the machine returns to Ready Mode.
- Press and hold Go for about two seconds to cancel a print job.

Load Paper

Load Paper in the Paper Tray

Use the paper tray when printing on the following media:

Plain paper Thin paper Recycled paper Thick paper

Adjust the guides
Fan the paper
Do not exceed this mark

For more information, see the Online User’s Guide: Load Paper in the Paper Tray.

Load Paper in the Manual Feed Slot

Use the Manual Feed Slot when printing on the following media:

Plain paper
Thin paper
Recycled paper
Bond paper
Thick paper
Labels1
Envelopes1

Adjust the guides
Use both hands to insert one sheet of paper
Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further

Open the back cover (face up output tray) before printing to let the printed paper exit onto the face up output tray.

For more information, see the Online User’s Guide: Load and Print Paper in the Manual Feed Slot.

Troubleshooting

Use this section to resolve problems you may encounter when using your Brother machine.

Identify the Problem

Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following:

The machine’s power cord is connected correctly and the machine’s power is on.
All of the machine’s orange protective parts have been removed.
(For network models) The access point (for wireless network), router, or hub is turned on and its link indicator is blinking.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer.
Check the machine’s status on your machine or in Brother Status Monitor on your computer.

Find the Error

Using the Status Monitor

Double-click the icon in the task tray.
(Windows®) If you select the Load Status Monitor on Startup check box, the Status Monitor will launch automatically each time you start your computer.

Find the Solution

A green icon indicates the normal stand-by condition.
A yellow icon indicates a warning.
A red icon indicates an error has occurred.
A grey icon indicates the machine is offline.
Click the Troubleshooting button to access Brother’s troubleshooting website.

Find the Error	Find the Solution

Using the LED
|

Check the indications on the LEDs.
If you cannot resolve the error, refer to the following: Online User’s Guide : Error and Maintenance Messages FAQs & Troubleshooting page at support.brother.com

Using the LCD|

Follow the messages on the LCD.
If you cannot resolve the error, refer to the following:
Online User’s Guide : Error and Maintenance Messages FAQs & Troubleshooting page at support.brother.com

Error and Maintenance Messages

See the printed Quick Setup Guide for a table of common Printer LED Indications.
For information on the most common error and maintenance messages, see the Online User’s Guide.
To view the Online User’s Guide and other available guides, visit support.brother.com/manuals.

Paper Jams

An error message indicates where the paper is stuck in your machine.

Error messages:

Jam Rear
Jam 2-sided
Jam Tray
Jam Inside
See the messages in Brother Status Monitor on your computer.

Solutions for Wireless Connection

If you cannot connect your Brother machine to the wireless network, see the following:

Online User’s Guide: Print the WLAN Report
Quick Setup Guide: Alternative wireless setup

To view the Online User’s Guide and other available guides, visit support.brother.com/manuals.

Appendix

Supplies

When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine’s control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer.

The supply model name will vary depending on your country and region.

Toner Cartridge

Standard Toner:

Supply Model Name| Approximate Life (Page Yield)| Applicable Models
TN-2411| Approximately 1,200 pages12| HL-L2312D/HL-L2352DW/ HL-L2372DN

**1** Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
**2** A4/Letter simplex pages

High Yield Toner:

Supply Model Name| Approximate Life (Page Yield)| Applicable Models
TN-2421| Approximately 3,000 pages12| HL-L2312D/HL-L2352DW/ HL-L2372DN

**1** Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
**2** A4/Letter simplex pages

Drum Unit

Supply Model Name| Approximate Life (Page Yield)| Applicable Models
---|---|---
DR-2401| Approximately 12,000 pages 1| HL-L2312D/HL-L2352DW/HL-L2372DN

If you are using Windows®, double-click the Brother Creative Center icon on your desktop to access our FREE website designed as a resource to help you easily create and print customised materials for business and home use with photos, text and creativity.
Mac users can access Brother Creative Center at this web address:
www.brother.com/creativecenter

Print Using Your Mobile Device

Brother iPrint&Scan for Mobile allows you to use features of your Brother machine directly from your mobile device, without using a computer. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model’s Manuals page on the Brother Solutions Center at support.brother.com to see the guide.