UBIQUITI US-24-500W Managed PoE Gigabit Switch SFP User Guide

: June 17, 2024
: UBIQUITI

Table of Contents

UBIQUITI US-24-500W Managed PoE Gigabit Switch SFP
Introduction
Package Contents
Hardware Overview
Hardware Installation And Connecting Ethernet
Software Installation
Configuring PoE Settings
Specifications
Safety Information
Limited Warranty
FCC STATEMENT
Declaration of Conformity
Read User Manual Online (PDF format)
Download This Manual (PDF format)

UBIQUITI US-24-500W Managed PoE Gigabit Switch SFP

Introduction

Thank you for purchasing the Ubiquiti Networks® UniFi® Switch with SFP. The UniFi Controller software and User Guide are available for download at: downloads.ubnt.com/unifi. This Quick Start Guide is designed to guide you through the installation and show you how to access the Configuration Interface. This Quick Start Guide also includes the warranty terms, and is for use with the UniFi Switch with SFP, model US‑24‑250W or US‑24‑500W. (The hardware description and installation instructions are the same for both models.)

Package Contents

System Requirements

Linux, Mac OS X, or Microsoft Windows 7/8
Java Runtime Environment 1.6 (or above)
Web Browser: Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer 8 (or above)

TERMS OF USE

All Ethernet cabling runs must use CAT5 (or above). It is the customer’s responsibility to follow local country regulations and indoor cabling requirements.

Network Topology Requirements

A DHCP‑enabled network for the UniFi Switch to obtain an IP address (connected devices will also obtain IP addresses after deployment)
A management station running the UniFi Controller software, located either on‑site and connected to the same Layer 2 network, or off‑site in a cloud or NOC

All UniFi devices support off‑site management controllers. For setup details, refer to the User Guide on the website: documentation.ubnt.com/unifi

Hardware Overview

Front Panel System LED

State Status

White| Factory defaults, waiting for integration.
Flashing White| Initializing.
__

Alternating White/Blue

| Device is busy; do not use or unplug it. This usually indicates that a process such as a firmware upgrade is taking place.
__

Blue

| Successfully integrated into a network and working properly.
__

__

Flashing Blue

| This is used to locate a device.

When you click Locate in the UniFi Controller software, the System LED will flash blue. The software will also display the location of the UniFi Switch on the map.

Front Panel Port LEDs

LED State Status

RJ45 1‑24| __

__

PoE

| Off| No PoE
Amber| IEEE 802.3af/802.3at
Green| 24V Passive
__

__

Speed/ Link/ Act

| Off| No Link
__

Amber

| Link Established at

10/100 Mbps

Flashing Indicates Activity

__

Green

| Link Established at

1000 Mbps

Flashing Indicates Activity

SFP 1‑2| __

Speed/ Link/ Act

| Off| No Link
__

Green

| Link Established at 1 Gbps Flashing Indicates Activity

Front Panel Ports

Port Description

RJ45 1‑24| RJ45 ports support Power over Ethernet (PoE) and 10/100/1000 Ethernet connections.
SFP 1‑2| Hot‑swappable SFP ports support 1 Gbps connections.

Front Panel Button

Button Description

__

Reset

| This button serves two functions for the UniFi Switch:

• Restart Press and release the Reset button quickly.

• Restore to Factory Default Settings Press and hold the Reset button for more than five seconds.

Back Panel

Port Description

__

Console

| RJ45 serial console port for Command Line Interface (CLI) management. Use an RJ45‑to‑DB9, serial console cable, also known as a rollover cable, to connect the Console port to your computer. Then

configure the following settings as needed:

• Baud rate 115200

• Data bits 8

• Parity NONE

• Stop bits 1

• Flow control NONE

Note: There are fans and ventilation holes on the sides of the UniFi Switch.

Installation Requirements

Phillips screwdriver
Standard‑sized, 19″ wide rack with a minimum of 1U height available
For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use.
For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of the power supply.

We recommend that you protect your outdoor networks from the most brutal environments and devastating ESD attacks with industrial‑grade shielded Ethernet cable, TOUGHCable™, from Ubiquiti Networks. For more details, visit: www.ubnt.com/toughcable

Note: Although the cabling can be located outdoors, the UniFi Switch itself should be housed inside a protective enclosure.

Hardware Installation And Connecting Ethernet

Hardware Installation

Connect the Power Cord to the Power port of the UniFi Switch.
Attach the UniFi Switch to the rack using the four Mounting Screws. (If the rack has square slots, then use the Cage Nuts with the Mounting Screws.)
- Note: Keep 20 mm of clearance next to the ventilation holes for adequate airflow.
Connect the other end of the Power Cord to a power outlet.

Connecting Ethernet

Connect an Ethernet cable from your computer or host system to any port of UniFi Switch.
Connect Ethernet cables from the Ethernet ports of your devices to the other numbered ports of the UniFi Switch.
- Note: The PoE settings for ports 1-24 are set to auto‑sensing PoE+ by default, so 802.3af/at devices can be plugged in and automatically receive PoE. For instructions on how to enable 24V passive PoE, refer to the Configuring PoE Settings section.

Using SFP Ports

To use an SFP port:

Remove the protective plug covering the SFP port.
Plug a compatible fiber module into the SFP port.
Connect a fiber optic cable to the fiber module. Then connect the other end of the cable to another fiber device.

For information about compatible fiber SFP modules, visit: community.ubnt.com/unifi

Software Installation

Download and install the latest version of the UniFi Controller software at downloads.ubnt.com/unifi and follow the on‑screen instructions.

Note: If you already have UniFi Controller v4.3.x or higher installed, skip to the section, Adopting the UniFi Switch.

After you have installed the software and run the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the admin name and password that you created and click Login.
You can manage your network and view network statistics using the UniFi Controller management interface.
To adopt the UniFi Switch, proceed to the Adopting the UniFi Switch section.

For information on configuring and using the UniFi Controller software, refer to the User Guide on the website: documentation.ubnt.com/unifi

Adopting the UniFi Switch

From the UniFi Controller dashboard, click DEVICES in the left menu bar.
On the Devices screen, locate the UniFi Switch in the list of devices under the Name/MAC Address column. To adopt the UniFi Switch, click ADOPT.
The System LED on the UniFi Switch will turn blue to confirm that it has been successfully adopted.

To configure PoE settings, proceed to the Configuring PoE Settings section.

Configuring PoE Settings

The PoE settings for ports 1-24 are set to auto‑sensing PoE+ by default, so 802.3af/at devices can be plugged in and automatically receive PoE.

WARNING: Before activating 24V passive PoE, ensure that the connected device supports PoE and the supplied voltage.

On the Devices screen, locate the UniFi Switch in the list of devices under the Name/MAC Address column. Double‑click its Name/MAC Address to access its settings.
Click the Ports tab.
Click Actions for the port you want to configure.
Select the appropriate mode: Off, 24V Passive, or PoE+ from the PoE setting. Then click Apply.

For more information, refer to the User Guide on the website: documentation.ubnt.com/unifi

Specifications

UniFi Switch

Dimensions| 485 x 43.7 x 285.4 mm (19.09 x 1.72 x 11.24″)
Weight

US‑24‑250W US‑24‑500W

|

4.7 kg (10.4 lb)

4.8 kg (10.6 lb)

Total Non‑Blocking Line Rate| 26 Gbps
Max. Power Consumption

US‑24‑250W US‑24‑500W

|

250W

500W

Power Method| 100‑240VAC/50‑60 Hz, Universal Input
Power Supply

US‑24‑250W US‑24‑500W

|

AC/DC, Internal, 250W DC AC/DC, Internal, 500W DC

(2) 1 Gbps SFP Ethernet Ports

Management Interface| (1) RJ45 Serial Port, Ethernet In/Out Band

PoE Per Port

PoE Interfaces| POE+ IEEE 802.3af/at (Pins 1, 2+; 3, 6‑)

24VDC Passive PoE (Pins 4, 5+; 7, 8‑)

Max. PoE+ Wattage per

Port by PSE

| 34.2W
Voltage Range 802.3at

Mode

| 50–57V
Max. Passive PoE Wattage

per Port

| 17W
24V Passive PoE Voltage

Range

| 20‑27V

Safety Information

Safety Notices

Read, follow, and keep these instructions.
Heed all warnings.
Only use attachments/accessories specified by the manufacturer.

WARNING

Do not use this product in location that can be submerged by water.
Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
- Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2‑wire outlet as this will defeat the continuity of the grounding wire.
- The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
- Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
- Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short‑circuit backup protection.
- Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the product(s) furnished hereunder (the “Product(s)”) shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment by UBIQUITI NETWORKS under normal use and operation.

UBIQUITI NETWORKS’ sole and exclusive obligation and liability under the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion, to repair or replace any Product that fails to conform to the above warranty during the above warranty period. The expense of removal and reinstallation of any Product is not included in this warranty. The warranty period of any repaired or replaced Product shall not extend beyond its original term.

Warranty Conditions

The above warranty does not apply if the Product:

has been modified and/or altered, or an addition made thereto, except by Ubiquiti Networks, or Ubiquiti Networks’ authorized representatives, or as approved by Ubiquiti Networks in writing;
has been painted, rebranded or physically modified in any way;
has been damaged due to errors or defects in cabling;
has been subjected to misuse, abuse, negligence, abnormal physical, electromagnetic or electrical stress, including lightning strikes, or accident;
has been damaged or impaired as a result of using third party firmware;
has no original Ubiquiti MAC label, or is missing any other original Ubiquiti label(s); or
has not been received by Ubiquiti within 30 days of issuance of the RMA.

In addition, the above warranty shall apply only if: the product has been properly installed and used at all times in accordance, and in all material respects, with the applicable Product documentation; all Ethernet cabling runs use CAT5 (or above), and for outdoor installations, shielded Ethernet cabling is used, and for indoor installations, indoor cabling requirements are followed.

Returns

No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS during the warranty period, and the Products being received at UBIQUITI NETWORKS’ facility freight prepaid in accordance with the RMA process of UBIQUITI NETWORKS. Products returned without an RMA number will not be processed and will be returned freight collect or subject to disposal.

Information on the RMA process and obtaining an RMA number can be found at: www.ubnt.com/support/warranty.

Disclaimer

EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA, SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY, ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY, SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT AND ANY WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES.

BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR ITS THIRD PARTY PROVIDERS CONTROL BUYER’S EQUIPMENT OR THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS, DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY OF THE FOREGOING.

In addition, UBIQUITI NETWORKS does not warrant that the operation of the Products will be error‑free or that operation will be uninterrupted. In no event shall UBIQUITI NETWORKS be responsible for damages or claims of any nature or description relating to system performance, including coverage, buyer’s selection of products (including the Products) for buyer’s application and/or failure of products (including the Products) to meet government or regulatory requirements.

Limitation of Liability

EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Note

Some countries, states and provinces do not allow exclusions of implied warranties or conditions, so the above exclusion may not apply to you. You may have other rights that vary from country to country, state to state, or province to province. Some countries, states and provinces do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitation may not apply to you.

EXCEPT TO THE EXTENT ALLOWED BY LOCAL LAW, THESE WARRANTY TERMS DO NOT EXCLUDE, RESTRICT OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF ANY SOFTWARE (EMBEDDED IN THE PRODUCT) TO YOU.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to any transactions regarding the sale of the Products.

FCC STATEMENT

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Industry Canada

CAN ICES‑3(A)/NMB‑3(A)

This Class A digital apparatus complies with Canadian CAN ICES‑3(A).

Australia and New Zealand

Warning

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CE Marking

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

RoHS/WEEE Compliance Statement

European Directive 2002/96/EC requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Declaration of Conformity

Hereby, UBIQUITI NETWORKS, declares that this UBIQUITI NETWORKS device, is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Online Resources

Support: support.ubnt.com
Community: community.ubnt.com
Downloads: downloads.ubnt.com

www.ubnt.com

©2014 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, TOUGHCable, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. All other trademarks are the property of their respective owners.